Kiriakos13437
Well-known member
I call him for ages. No where to be found, except for selling purposes.
Look the posts.
Look the posts.
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Disappointment to BHPhoto. (1/2)
- Thread starter bjku
- Start date
Ian Yates
Senior Member
DUH!Thanks.
I didn't know Amazon.com sell this.
But the price is higher.
Edmund Ronald44579
Forum Enthusiast
Credit-card issues do not explain why an item that is in-stock at order time should be out at delivery time. How would you feel if you went into the store, saw an item for $2000, were told we are wrapping it for you, Sir, paid, and were then told "sorry, out of stock. if you cancel the purchase we will refund you, but due to credit-card slowness and rules you will get the refund in 2 months".
Let's face it, a lot of people have griped about the bh system on the web. This has nothing to do with their employees, it has to do with a company that is unable to design a decent web back-office computer system or buisness model. If you buy an expensive pro digital, you may be better off going to a pro dealer for whom EVERY customer is important.
Let me stress agian that I am not accusing BH of dishomesty, just plain old incompetence.
Edmund
Let's face it, a lot of people have griped about the bh system on the web. This has nothing to do with their employees, it has to do with a company that is unable to design a decent web back-office computer system or buisness model. If you buy an expensive pro digital, you may be better off going to a pro dealer for whom EVERY customer is important.
Let me stress agian that I am not accusing BH of dishomesty, just plain old incompetence.
Edmund
due to a large amount of credit card fraud they are extra carefull
to make sure the card you give is you that why the (extra carefull
verification procedure)which might look like they are pulling ur
teeth or you being made to feel like a crook instead of a consumer
, but the fact is they cut down a lot on fraud compared to most
other places
--I work a block away from BH and frequently visit their store. The
system there is designed to get you efficiently from the door to
the counter to the payment booth to the pickup booth.
If you know what you want when enter the store, it's a great,
efficient system. But like going to Grand Central Station, this
New York efficiency can make you feel hassled by an impersonal
system. That's the trade-off.
The bottom line: Go to BH if you already know what you want-- you
will get in and out quickly at the best price anywhere. If you want
personal service and a chance to leisurely peruse different items,
go to your local camera shop.
beam me up scotty
im giving it all shes got captain
Matt Chroust
Leading Member
You might try Epperson Photo right in Oklahoma City
http://www.eppersonphoto.com
1-888-413-6058
Good (& courteous!) service, but their website is nowhere as easy to navigate as BH.
You're lucky to get a "New York minute" on the east coast, and the manner of the salespeople can seem downright unfriendly unless you're used to it. I bought a D1 a couple years ago from Epperson but have no other affiliation.
Regards,
Matt
Matt
http://www.eppersonphoto.com
1-888-413-6058
Good (& courteous!) service, but their website is nowhere as easy to navigate as BH.
You're lucky to get a "New York minute" on the east coast, and the manner of the salespeople can seem downright unfriendly unless you're used to it. I bought a D1 a couple years ago from Epperson but have no other affiliation.
Regards,
Matt
--But I am now in Stillwater, OK, US.
My disappointment was about the attitude and way of the
representative toward the customers over telephone.
I think their website is very good.
But if you try to ask for more things from their representative,
you can feel what I felt before.
It took almost 5 times calls and 2 hours to complete my order.
It was terrible.
I complained to a manager about the attitude of the representative
when I ordered 5 months ago.
Her response was just response, no sorry.
She didn't promise anything.
So I decided I wouldn't hope any more than order, any hope.
I studied something about cameras at BHPhoto.com, so I have been so
much familar with it.
In my wishlists of there, I backed up many items, and I couldn't
give it up.
Anyway I hope this order is the last at there.
Who is Henry Posner?
She wasn't he.
Thanks again for your interest.
--
beam me up scotty
im giving it all shes got captain
Matt
Ian Yates
Senior Member
Yes!
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