BUG/ISSUE on Firmware 2.0.3 - Audio settings not Registered properly in Cx Modes

Whatever the reason for the bug, it put Canon in a very good light. They added new features to a year old camera, found there was a bug, and fixed it and distributed it in 20 hours. This is a new standard that other companies will have to live up to.

As for me, I was happy to buy the 5DII knowing what it could and couldn't do with video. Now I have all new functionality and features that I REALLY wanted, for free. I'm a happy camper!

Sal

Ald_2k said:

Many more professionals on video and cinematography should have been given beta versions to test. They could have detected this issue (as they in fact did) in 1 day.

Canon need to change some still rigid structures. A fresh air is needed...

Unfortunately, and despite they may seem as innovative company due really great development, the marketing department and some other rigid structures in the company don't help to do things well.

Click to expand...

Seriously?

you entirely have no clue do you. do you know anything at all about software development methodologies to even state that?

Software development and deployment is ALL ABOUT rigid structure. It must be, it has to be.

Have you sat down and even thought about the entire costs associated with what you are asking .. no .. sorry .. begging canon to do .. on every possible forum .. blog that allows entry on almost a weekly .. monthly basis?

Sal Baker said:

Whatever the reason for the bug, it put Canon in a very good light. They added new features to a year old camera, found there was a bug, and fixed it and distributed it in 20 hours. This is a new standard that other companies will have to live up to.

As for me, I was happy to buy the 5DII knowing what it could and couldn't do with video. Now I have all new functionality and features that I REALLY wanted, for free. I'm a happy camper!

Sal

Click to expand...

I bet they released the wrong enternal revision actually for them to turn it around so quickly ... someone screwed up

My C1 was set up for manual exposure video with increased sharpness, I wonder if video setting Cs were part of the problem? I could not get sound with Cs.

rrcphoto said:

imagine that ..

that's why companies don't like to introduce new firmware and new code into a product lifecycle.

you're getting what you pay for here.

Click to expand...

and yet OVERNIGHT they were able to fix the simple error, test and post it for download!

that didn't take a month or two, imagine that!

rrcphoto said:

Sal Baker said:

Whatever the reason for the bug, it put Canon in a very good light. They added new features to a year old camera, found there was a bug, and fixed it and distributed it in 20 hours. This is a new standard that other companies will have to live up to.

As for me, I was happy to buy the 5DII knowing what it could and couldn't do with video. Now I have all new functionality and features that I REALLY wanted, for free. I'm a happy camper!

Sal

Click to expand...

I bet they released the wrong enternal revision actually for them to turn it around so quickly ... someone screwed up

Click to expand...

or maybe it was just a couple lines of bad code or a single variable not initialized or something and their programmers could actually do something so impossible as to fix that in less than two months

I think it is obvious that most people don't realize the effort required through the software development lifecycle and often over simplify it. Being in software development I can't count the number of times I have tried to explain it to customers. Not to mention how many customers "must" have a certain feature yet when discussing when and how they will use it and what kind of benefit (revenue, efficiency, productivity) they will recieve often results in a conversation that diminishes the value in the enhancement even to the customer!

With respect to that blog - for me the only value in it is the links to other sites that actually have valuable information. The blog itself is a waste of time (but I think most blogs/tweets etc are pretty much a waste of good bandwith.

rrcphoto said:

Ald_2k said:

Many more professionals on video and cinematography should have been given beta versions to test. They could have detected this issue (as they in fact did) in 1 day.

Canon need to change some still rigid structures. A fresh air is needed...

Unfortunately, and despite they may seem as innovative company due really great development, the marketing department and some other rigid structures in the company don't help to do things well.

Click to expand...

Seriously?

you entirely have no clue do you. do you know anything at all about software development methodologies to even state that?

Software development and deployment is ALL ABOUT rigid structure. It must be, it has to be.

Have you sat down and even thought about the entire costs associated with what you are asking .. no .. sorry .. begging canon to do .. on every possible forum .. blog that allows entry on almost a weekly .. monthly basis?

Click to expand...

rrcphoto said:

imagine that ..

that's why companies don't like to introduce new firmware and new code into a product lifecycle.

you're getting what you pay for here.

Click to expand...

Great new options at no cost - you've got a problem with that ? Then you've got a problem, lol !

rrcphoto said:

Ald_2k said:

Many more professionals on video and cinematography should have been given beta versions to test. They could have detected this issue (as they in fact did) in 1 day.

Canon need to change some still rigid structures. A fresh air is needed...

Unfortunately, and despite they may seem as innovative company due really great development, the marketing department and some other rigid structures in the company don't help to do things well.

Click to expand...

Seriously?

you entirely have no clue do you. do you know anything at all about software development methodologies to even state that?

Software development and deployment is ALL ABOUT rigid structure. It must be, it has to be.

Have you sat down and even thought about the entire costs associated with what you are asking .. no .. sorry .. begging canon to do .. on every possible forum .. blog that allows entry on almost a weekly .. monthly basis?

Click to expand...

I don't know if you are following me or what (almost every time I post, there's a reply from you), but the most curious thing is you almost always get it wrong.

I didn't refer to software development at all when talking about rigid structures..

Far beyond that, I was talking about a company structure, involving many departments and methodologies of relation between those departments.

And yes, I do know about programming and development and other topics I worked and work on, but won't tell because I don't like to "give explanations" like in a court.

rrcphoto said:

Sal Baker said:

Whatever the reason for the bug, it put Canon in a very good light. They added new features to a year old camera, found there was a bug, and fixed it and distributed it in 20 hours. This is a new standard that other companies will have to live up to.

As for me, I was happy to buy the 5DII knowing what it could and couldn't do with video. Now I have all new functionality and features that I REALLY wanted, for free. I'm a happy camper!

Sal

Click to expand...

I bet they released the wrong enternal revision actually for them to turn it around so quickly ... someone screwed up

Click to expand...

No, this revision is more than 1 month old.

It was tested not deep enough and not by the most proper people. Most pros who use this camera for video purposes use Custom modes, that's why the bug was detected so fast in a group dedicated to cinematography with this camera. Stills shooters could have never found this issue...

Aside that, this firmware was modified a lot in the last 3-4 months... Another reason to test it by the proper users/testers and not "as usual".

But I don't blame the Programmers Team at all for that. Coding these type of devices at such required low level is too hard, too demanding. The fault was on the marketing plan (by delaying resources for a proper firmware development), then on the testing plan and if I get deeper I could say the fault is because company structure.

BUT ANYWAY, it's here at last! and we can all enjoy it. So thanks Canon!

Scott Milner said:

I just saw an apology on the 5D2 download page stating they are working on a fix. My 5D2 is unusable now. Locks every 10 to 30 seconds, no matter if its still or video. I need firmware 1.2.4 so I can use it again. Right now its a $2600 dollar paper weight!!!
--
http://www.smimagery.com

Click to expand...

Hi Scott, I'm sorry to hear about your problem.

Were you able to flash firmware 1.2.4 (or 1.1.0) from 2.0.3?

Or what did you do to solve it?

I'm interested in your feedback. Thanks!