D7i artefact problem - NOT firmware

John Corbett

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Hi,

Some of you may have read the thread http://www.dpreview.com/forums/read.asp?forum=1024&message=3359159

which details a 7i artefact problem.

Well, this was 100% re-creatable on my camera, so today I contacted Minolta UK support.

I eventually spoke to Corrina and directed her to the 7i bug page that details this issue, http://webpages.charter.net/bbiggers/DCExperiments/html/d7i_firmware_bug_list.html

Well, she went away and together with her superior, tried to recreate the problem on their 7i.......and couldn't!!

She said that she had heard reports of this before and could only suggest that it was occuring on a particular batch of faulty cameras and not all of them. Incidentally, the first tech I spoke to about this problem, stated quite catagorically that it was a CCD problem!

She then suggested that I return my camera to my retailer for a replacement or return it to Minolta for repair.

Well, my retailer Jessops(who have been great incidentally!), don't have any replacements due to the recall of the 7i. Minolta have yet to provide them with replacement stock. So, they have offered me a full refund, which I am going to accept.

The question is now...do I risk another 7i or wait a couple of weeks and pay the difference for a 7Hi??
--
Regards

John
 
Interesting in this case where will be an official announsment from the Minolta that there is problem with their Dimage 7i ?

In this case it will be more easily to return the camera to the seller and recieve a new camera or refund back.

Dragos
Hi,

Some of you may have read the thread
http://www.dpreview.com/forums/read.asp?forum=1024&message=3359159

which details a 7i artefact problem.

Well, this was 100% re-creatable on my camera, so today I contacted
Minolta UK support.

I eventually spoke to Corrina and directed her to the 7i bug page
that details this issue,

http://webpages.charter.net/bbiggers/DCExperiments/html/d7i_firmware_bug_list.html

Well, she went away and together with her superior, tried to
recreate the problem on their 7i.......and couldn't!!

She said that she had heard reports of this before and could only
suggest that it was occuring on a particular batch of faulty
cameras and not all of them. Incidentally, the first tech I spoke
to about this problem, stated quite catagorically that it was a CCD
problem!

She then suggested that I return my camera to my retailer for a
replacement or return it to Minolta for repair.

Well, my retailer Jessops(who have been great incidentally!), don't
have any replacements due to the recall of the 7i. Minolta have yet
to provide them with replacement stock. So, they have offered me a
full refund, which I am going to accept.

The question is now...do I risk another 7i or wait a couple of
weeks and pay the difference for a 7Hi??
--
Regards

John
 
Dragos
Hi,

Some of you may have read the thread
http://www.dpreview.com/forums/read.asp?forum=1024&message=3359159

which details a 7i artefact problem.

Well, this was 100% re-creatable on my camera, so today I contacted
Minolta UK support.

I eventually spoke to Corrina and directed her to the 7i bug page
that details this issue,

http://webpages.charter.net/bbiggers/DCExperiments/html/d7i_firmware_bug_list.html

Well, she went away and together with her superior, tried to
recreate the problem on their 7i.......and couldn't!!

She said that she had heard reports of this before and could only
suggest that it was occuring on a particular batch of faulty
cameras and not all of them. Incidentally, the first tech I spoke
to about this problem, stated quite catagorically that it was a CCD
problem!

She then suggested that I return my camera to my retailer for a
replacement or return it to Minolta for repair.

Well, my retailer Jessops(who have been great incidentally!), don't
have any replacements due to the recall of the 7i. Minolta have yet
to provide them with replacement stock. So, they have offered me a
full refund, which I am going to accept.

The question is now...do I risk another 7i or wait a couple of
weeks and pay the difference for a 7Hi??
--
Regards

John
I can't see the images on the link. How do I try to check for them and exactly what does it look like.
Cheers
 
Dragos
Hi,

Some of you may have read the thread
http://www.dpreview.com/forums/read.asp?forum=1024&message=3359159

which details a 7i artefact problem.

Well, this was 100% re-creatable on my camera, so today I contacted
Minolta UK support.

I eventually spoke to Corrina and directed her to the 7i bug page
that details this issue,

http://webpages.charter.net/bbiggers/DCExperiments/html/d7i_firmware_bug_list.html

Well, she went away and together with her superior, tried to
recreate the problem on their 7i.......and couldn't!!

She said that she had heard reports of this before and could only
suggest that it was occuring on a particular batch of faulty
cameras and not all of them. Incidentally, the first tech I spoke
to about this problem, stated quite catagorically that it was a CCD
problem!

She then suggested that I return my camera to my retailer for a
replacement or return it to Minolta for repair.

Well, my retailer Jessops(who have been great incidentally!), don't
have any replacements due to the recall of the 7i. Minolta have yet
to provide them with replacement stock. So, they have offered me a
full refund, which I am going to accept.

The question is now...do I risk another 7i or wait a couple of
weeks and pay the difference for a 7Hi??
--
Regards

John
I can't see the images on the link. How do I try to check for them and exactly what does it look like.
Cheers
Look on the second link in the first message.
Everything is explaned there
Dragos
 
OK, so far I have not heard of ANYONE who cannot re-create this problem except one Minolta rep. Secondly, if this was a CCD bug why would it not occur when magnification was reset to normal?

This is almost certainly a firmware bug and is probably present in all D7i's. Its hardly serious (the workaround could not be simpler) and I suspect they will fix it in a later upgrade once they figure out whats causing it.

On the other hand if I can get a full refund I may just go buy a D7Hi :)

Steve
Hi,

Some of you may have read the thread
http://www.dpreview.com/forums/read.asp?forum=1024&message=3359159

which details a 7i artefact problem.

Well, this was 100% re-creatable on my camera, so today I contacted
Minolta UK support.

I eventually spoke to Corrina and directed her to the 7i bug page
that details this issue,

http://webpages.charter.net/bbiggers/DCExperiments/html/d7i_firmware_bug_list.html

Well, she went away and together with her superior, tried to
recreate the problem on their 7i.......and couldn't!!

She said that she had heard reports of this before and could only
suggest that it was occuring on a particular batch of faulty
cameras and not all of them. Incidentally, the first tech I spoke
to about this problem, stated quite catagorically that it was a CCD
problem!

She then suggested that I return my camera to my retailer for a
replacement or return it to Minolta for repair.

Well, my retailer Jessops(who have been great incidentally!), don't
have any replacements due to the recall of the 7i. Minolta have yet
to provide them with replacement stock. So, they have offered me a
full refund, which I am going to accept.

The question is now...do I risk another 7i or wait a couple of
weeks and pay the difference for a 7Hi??
--
Regards

John
 
I agree with your assessment, Steve. I just can't imagine that this could be anything but a firmware bug, and a pretty obscure one. Until it was brought up here, I hadn't seen it in more than 2,000 images from my D7i.

It would seem that we have another example of a Minolta rep who doesn't know their facts and is simply guessing. Wouldn't be the first time.

On the other hand, when I read the post from John Corbett, my first thought was that I might be able to parlay this problem into a new DH7i [BG].

--Larry
This is almost certainly a firmware bug and is probably present in
all D7i's. Its hardly serious (the workaround could not be simpler)
and I suspect they will fix it in a later upgrade once they figure
out whats causing it.

On the other hand if I can get a full refund I may just go buy a
D7Hi :)

Steve
Hi,

Some of you may have read the thread
http://www.dpreview.com/forums/read.asp?forum=1024&message=3359159

which details a 7i artefact problem.

Well, this was 100% re-creatable on my camera, so today I contacted
Minolta UK support.

I eventually spoke to Corrina and directed her to the 7i bug page
that details this issue,

http://webpages.charter.net/bbiggers/DCExperiments/html/d7i_firmware_bug_list.html

Well, she went away and together with her superior, tried to
recreate the problem on their 7i.......and couldn't!!

She said that she had heard reports of this before and could only
suggest that it was occuring on a particular batch of faulty
cameras and not all of them. Incidentally, the first tech I spoke
to about this problem, stated quite catagorically that it was a CCD
problem!

She then suggested that I return my camera to my retailer for a
replacement or return it to Minolta for repair.

Well, my retailer Jessops(who have been great incidentally!), don't
have any replacements due to the recall of the 7i. Minolta have yet
to provide them with replacement stock. So, they have offered me a
full refund, which I am going to accept.

The question is now...do I risk another 7i or wait a couple of
weeks and pay the difference for a 7Hi??
--
Regards

John
 
Hi John,

I'm not quite sure why Minolta was unable to reproduce the problem, but it is almost certianly a firmware Issue. I believe that it was even identifeid to exist in the 7U camera. Now the D7 and D7i camera are definitely not from the same batch, but what they do share is Firmware.

It is possible that this problem might not exist on the initial release of the D7i firmware. I not sure that it was reported on anything other then the 1.10 fix. It is possible that some common code went into both the 7U and the 1.10 firmware fix. Because minolta is so cryptic in their documentation of firmware contents, it is next to impossible to tell if something they changed could have caused this problem.

If I were you, I wouldn't send my camera back to Minolta to get fixed. This problem is not going to go away that easy and if it turned out to be a hardware problem, they are going to have to have a recall. If it smells like a fish, swims like a fish, and looks like a fish, it is a fish and this sure looks like firmware. I could be wrong, but doubt it seriously and I would hate to see a lot of people sending their cameras off to be fixed for a month or more only to be disappointed in the end.

I guess we need to really push this issue with Minolta.

Jim
Hi,

Some of you may have read the thread
http://www.dpreview.com/forums/read.asp?forum=1024&message=3359159

which details a 7i artefact problem.

Well, this was 100% re-creatable on my camera, so today I contacted
Minolta UK support.

I eventually spoke to Corrina and directed her to the 7i bug page
that details this issue,

http://webpages.charter.net/bbiggers/DCExperiments/html/d7i_firmware_bug_list.html

Well, she went away and together with her superior, tried to
recreate the problem on their 7i.......and couldn't!!

She said that she had heard reports of this before and could only
suggest that it was occuring on a particular batch of faulty
cameras and not all of them. Incidentally, the first tech I spoke
to about this problem, stated quite catagorically that it was a CCD
problem!

She then suggested that I return my camera to my retailer for a
replacement or return it to Minolta for repair.

Well, my retailer Jessops(who have been great incidentally!), don't
have any replacements due to the recall of the 7i. Minolta have yet
to provide them with replacement stock. So, they have offered me a
full refund, which I am going to accept.

The question is now...do I risk another 7i or wait a couple of
weeks and pay the difference for a 7Hi??
--
Regards

John
--
Photography should be fun

http://www.pbase.com/jcollins
 
How I understand John called the Minolta support from UK.

I also wrote a mail to the UK Minolta support and thay answered that they will try and if the artefact occurs they will inform the main office.

Could somebody call the Minolta support in other contries - for exemple in USA, explain the problem and see if they are able to reproduce this bug.
If they are able - then this is for shure a firmware bug.

I don't want to return my camera to the seller and receive another one wich will have the same bug.

Also I don't want my money back - I bought it from France and despite the fact that on their site the price was in £ they charged me in euros. Now if I'll take my money back the will refund them also in euros that will be transformed in £ with respective losses on exchange rate and commissions
I'm not quite sure why Minolta was unable to reproduce the problem,
but it is almost certianly a firmware Issue. I believe that it was
even identifeid to exist in the 7U camera. Now the D7 and D7i
camera are definitely not from the same batch, but what they do
share is Firmware.

It is possible that this problem might not exist on the initial
release of the D7i firmware. I not sure that it was reported on
anything other then the 1.10 fix. It is possible that some common
code went into both the 7U and the 1.10 firmware fix. Because
minolta is so cryptic in their documentation of firmware contents,
it is next to impossible to tell if something they changed could
have caused this problem.

If I were you, I wouldn't send my camera back to Minolta to get
fixed. This problem is not going to go away that easy and if it
turned out to be a hardware problem, they are going to have to have
a recall. If it smells like a fish, swims like a fish, and looks
like a fish, it is a fish and this sure looks like firmware. I
could be wrong, but doubt it seriously and I would hate to see a
lot of people sending their cameras off to be fixed for a month or
more only to be disappointed in the end.

I guess we need to really push this issue with Minolta.

Jim
Hi,

Some of you may have read the thread
http://www.dpreview.com/forums/read.asp?forum=1024&message=3359159

which details a 7i artefact problem.

Well, this was 100% re-creatable on my camera, so today I contacted
Minolta UK support.

I eventually spoke to Corrina and directed her to the 7i bug page
that details this issue,

http://webpages.charter.net/bbiggers/DCExperiments/html/d7i_firmware_bug_list.html

Well, she went away and together with her superior, tried to
recreate the problem on their 7i.......and couldn't!!

She said that she had heard reports of this before and could only
suggest that it was occuring on a particular batch of faulty
cameras and not all of them. Incidentally, the first tech I spoke
to about this problem, stated quite catagorically that it was a CCD
problem!

She then suggested that I return my camera to my retailer for a
replacement or return it to Minolta for repair.

Well, my retailer Jessops(who have been great incidentally!), don't
have any replacements due to the recall of the 7i. Minolta have yet
to provide them with replacement stock. So, they have offered me a
full refund, which I am going to accept.

The question is now...do I risk another 7i or wait a couple of
weeks and pay the difference for a 7Hi??
--
Regards

John
--
Photography should be fun

http://www.pbase.com/jcollins
 
The fact that the problem is reproducible doesn't necessarily prove it's a firmware bug. In theory, it could be a widespread hardware glitch (like the power switch manufacturing error that necessitated the recent recall).

On the other hand, the nature of the problem causes me to believe it's a problem with the firmware.

Presumably, if Minolta confirmed a hardware problem they would order up another recall. If it's a firmware error, they would issue a firmware update.

In either case, I can't see any reason to return the camera for repair until we know more.

--Larry
I don't want to return my camera to the seller and receive another
one wich will have the same bug.
Also I don't want my money back - I bought it from France and
despite the fact that on their site the price was in £ they charged
me in euros. Now if I'll take my money back the will refund them
also in euros that will be transformed in £ with respective losses
on exchange rate and commissions
I'm not quite sure why Minolta was unable to reproduce the problem,
but it is almost certianly a firmware Issue. I believe that it was
even identifeid to exist in the 7U camera. Now the D7 and D7i
camera are definitely not from the same batch, but what they do
share is Firmware.

It is possible that this problem might not exist on the initial
release of the D7i firmware. I not sure that it was reported on
anything other then the 1.10 fix. It is possible that some common
code went into both the 7U and the 1.10 firmware fix. Because
minolta is so cryptic in their documentation of firmware contents,
it is next to impossible to tell if something they changed could
have caused this problem.

If I were you, I wouldn't send my camera back to Minolta to get
fixed. This problem is not going to go away that easy and if it
turned out to be a hardware problem, they are going to have to have
a recall. If it smells like a fish, swims like a fish, and looks
like a fish, it is a fish and this sure looks like firmware. I
could be wrong, but doubt it seriously and I would hate to see a
lot of people sending their cameras off to be fixed for a month or
more only to be disappointed in the end.

I guess we need to really push this issue with Minolta.

Jim
Hi,

Some of you may have read the thread
http://www.dpreview.com/forums/read.asp?forum=1024&message=3359159

which details a 7i artefact problem.

Well, this was 100% re-creatable on my camera, so today I contacted
Minolta UK support.

I eventually spoke to Corrina and directed her to the 7i bug page
that details this issue,

http://webpages.charter.net/bbiggers/DCExperiments/html/d7i_firmware_bug_list.html

Well, she went away and together with her superior, tried to
recreate the problem on their 7i.......and couldn't!!

She said that she had heard reports of this before and could only
suggest that it was occuring on a particular batch of faulty
cameras and not all of them. Incidentally, the first tech I spoke
to about this problem, stated quite catagorically that it was a CCD
problem!

She then suggested that I return my camera to my retailer for a
replacement or return it to Minolta for repair.

Well, my retailer Jessops(who have been great incidentally!), don't
have any replacements due to the recall of the 7i. Minolta have yet
to provide them with replacement stock. So, they have offered me a
full refund, which I am going to accept.

The question is now...do I risk another 7i or wait a couple of
weeks and pay the difference for a 7Hi??
--
Regards

John
--
Photography should be fun

http://www.pbase.com/jcollins
 
It is really unlikely that it is a hardware problem. If you go back to the orginal thread, you will find that at the request of a forum member Brian Biggers also duplicated it with that firmware. The problem exists on the 1.10 firmware for the D7i, but I'm not sure if anyone has confirmed that it exists on the D7i initial release firmware.

Jim
On the other hand, the nature of the problem causes me to believe
it's a problem with the firmware.

Presumably, if Minolta confirmed a hardware problem they would
order up another recall. If it's a firmware error, they would issue
a firmware update.

In either case, I can't see any reason to return the camera for
repair until we know more.

--Larry
I don't want to return my camera to the seller and receive another
one wich will have the same bug.
Also I don't want my money back - I bought it from France and
despite the fact that on their site the price was in £ they charged
me in euros. Now if I'll take my money back the will refund them
also in euros that will be transformed in £ with respective losses
on exchange rate and commissions
I'm not quite sure why Minolta was unable to reproduce the problem,
but it is almost certianly a firmware Issue. I believe that it was
even identifeid to exist in the 7U camera. Now the D7 and D7i
camera are definitely not from the same batch, but what they do
share is Firmware.

It is possible that this problem might not exist on the initial
release of the D7i firmware. I not sure that it was reported on
anything other then the 1.10 fix. It is possible that some common
code went into both the 7U and the 1.10 firmware fix. Because
minolta is so cryptic in their documentation of firmware contents,
it is next to impossible to tell if something they changed could
have caused this problem.

If I were you, I wouldn't send my camera back to Minolta to get
fixed. This problem is not going to go away that easy and if it
turned out to be a hardware problem, they are going to have to have
a recall. If it smells like a fish, swims like a fish, and looks
like a fish, it is a fish and this sure looks like firmware. I
could be wrong, but doubt it seriously and I would hate to see a
lot of people sending their cameras off to be fixed for a month or
more only to be disappointed in the end.

I guess we need to really push this issue with Minolta.

Jim
Hi,

Some of you may have read the thread
http://www.dpreview.com/forums/read.asp?forum=1024&message=3359159

which details a 7i artefact problem.

Well, this was 100% re-creatable on my camera, so today I contacted
Minolta UK support.

I eventually spoke to Corrina and directed her to the 7i bug page
that details this issue,

http://webpages.charter.net/bbiggers/DCExperiments/html/d7i_firmware_bug_list.html

Well, she went away and together with her superior, tried to
recreate the problem on their 7i.......and couldn't!!

She said that she had heard reports of this before and could only
suggest that it was occuring on a particular batch of faulty
cameras and not all of them. Incidentally, the first tech I spoke
to about this problem, stated quite catagorically that it was a CCD
problem!

She then suggested that I return my camera to my retailer for a
replacement or return it to Minolta for repair.

Well, my retailer Jessops(who have been great incidentally!), don't
have any replacements due to the recall of the 7i. Minolta have yet
to provide them with replacement stock. So, they have offered me a
full refund, which I am going to accept.

The question is now...do I risk another 7i or wait a couple of
weeks and pay the difference for a 7Hi??
--
Regards

John
--
Photography should be fun

http://www.pbase.com/jcollins
--
Photography should be fun

http://www.pbase.com/jcollins
 
As I mentioned in my post, I'm also convinced it's a firmware glitch, for a variety of reasons.

I'm surprised someone hasn't tested for this problem on a D7i with original firmware. Anyone willing to volunteer??

--Larry
Jim
On the other hand, the nature of the problem causes me to believe
it's a problem with the firmware.

Presumably, if Minolta confirmed a hardware problem they would
order up another recall. If it's a firmware error, they would issue
a firmware update.

In either case, I can't see any reason to return the camera for
repair until we know more.

--Larry
I don't want to return my camera to the seller and receive another
one wich will have the same bug.
Also I don't want my money back - I bought it from France and
despite the fact that on their site the price was in £ they charged
me in euros. Now if I'll take my money back the will refund them
also in euros that will be transformed in £ with respective losses
on exchange rate and commissions
I'm not quite sure why Minolta was unable to reproduce the problem,
but it is almost certianly a firmware Issue. I believe that it was
even identifeid to exist in the 7U camera. Now the D7 and D7i
camera are definitely not from the same batch, but what they do
share is Firmware.

It is possible that this problem might not exist on the initial
release of the D7i firmware. I not sure that it was reported on
anything other then the 1.10 fix. It is possible that some common
code went into both the 7U and the 1.10 firmware fix. Because
minolta is so cryptic in their documentation of firmware contents,
it is next to impossible to tell if something they changed could
have caused this problem.

If I were you, I wouldn't send my camera back to Minolta to get
fixed. This problem is not going to go away that easy and if it
turned out to be a hardware problem, they are going to have to have
a recall. If it smells like a fish, swims like a fish, and looks
like a fish, it is a fish and this sure looks like firmware. I
could be wrong, but doubt it seriously and I would hate to see a
lot of people sending their cameras off to be fixed for a month or
more only to be disappointed in the end.

I guess we need to really push this issue with Minolta.

Jim
Hi,

Some of you may have read the thread
http://www.dpreview.com/forums/read.asp?forum=1024&message=3359159

which details a 7i artefact problem.

Well, this was 100% re-creatable on my camera, so today I contacted
Minolta UK support.

I eventually spoke to Corrina and directed her to the 7i bug page
that details this issue,

http://webpages.charter.net/bbiggers/DCExperiments/html/d7i_firmware_bug_list.html

Well, she went away and together with her superior, tried to
recreate the problem on their 7i.......and couldn't!!

She said that she had heard reports of this before and could only
suggest that it was occuring on a particular batch of faulty
cameras and not all of them. Incidentally, the first tech I spoke
to about this problem, stated quite catagorically that it was a CCD
problem!

She then suggested that I return my camera to my retailer for a
replacement or return it to Minolta for repair.

Well, my retailer Jessops(who have been great incidentally!), don't
have any replacements due to the recall of the 7i. Minolta have yet
to provide them with replacement stock. So, they have offered me a
full refund, which I am going to accept.

The question is now...do I risk another 7i or wait a couple of
weeks and pay the difference for a 7Hi??
--
Regards

John
--
Photography should be fun

http://www.pbase.com/jcollins
--
Photography should be fun

http://www.pbase.com/jcollins
 
Well, the camera has been returned and a full refund received.

In all fairness, I too think it's a firmware bug, but the Minolta UK rep disagreed. She insisted that they followed the instructions to a tee, but couldn't reproduce the problem. In my case, I could reproduce it 100% of the time if I followed the exact same pattern of moves.

If it is a firmware bug, I don't see how Minolta Support UK couldn't reproduce the problem and as I stated previously, the first tech I spoke to was insistent that it was a CCD problem.

I would like to add, that I'm not a camera or electronics engineer and have to bow to the opinion of the very people that should know...namely Minolta technical Support!

I don't think that you should all send your cameras back to Minolta until they acknowlegde the problem officially. The UK rep told me that they were escalating the problem to Japan, although Lord knows how long that'll take!

So here I am....cameraless, money burning a hole in my pocket and in a quandry as to whether I should buy another 7i for around £750 or wait 2 weeks or so for the 7Hi, which my usual retailer (not Jessops) has told me will cost £950.

Decisions...Decisions.

--
Regards

John
 
One last thing.

The reason my retailer was not averse to replacing my 7i was the fact that it was only a week old, having been replaced because of the recall!

--
Regards

John
 
I've had 6 reports of this, including my two cameras. Everyone who has tried was able to reproduce it. Seems statistically unlikely that all 6 cameras all happened to have the bug. Did the tech actually go outside to take the test shot? It has to be an image of the blue sky as far as I can tell. Bryan
This is almost certainly a firmware bug and is probably present in
all D7i's. Its hardly serious (the workaround could not be simpler)
and I suspect they will fix it in a later upgrade once they figure
out whats causing it.

On the other hand if I can get a full refund I may just go buy a
D7Hi :)

Steve
Hi,

Some of you may have read the thread
http://www.dpreview.com/forums/read.asp?forum=1024&message=3359159

which details a 7i artefact problem.

Well, this was 100% re-creatable on my camera, so today I contacted
Minolta UK support.

I eventually spoke to Corrina and directed her to the 7i bug page
that details this issue,

http://webpages.charter.net/bbiggers/DCExperiments/html/d7i_firmware_bug_list.html

Well, she went away and together with her superior, tried to
recreate the problem on their 7i.......and couldn't!!

She said that she had heard reports of this before and could only
suggest that it was occuring on a particular batch of faulty
cameras and not all of them. Incidentally, the first tech I spoke
to about this problem, stated quite catagorically that it was a CCD
problem!

She then suggested that I return my camera to my retailer for a
replacement or return it to Minolta for repair.

Well, my retailer Jessops(who have been great incidentally!), don't
have any replacements due to the recall of the 7i. Minolta have yet
to provide them with replacement stock. So, they have offered me a
full refund, which I am going to accept.

The question is now...do I risk another 7i or wait a couple of
weeks and pay the difference for a 7Hi??
--
Regards

John
 
It is really unlikely that it is a hardware problem. If you go
back to the orginal thread, you will find that at the request of a
forum member Brian Biggers also duplicated it with that firmware.
The problem exists on the 1.10 firmware for the D7i, but I'm not
sure if anyone has confirmed that it exists on the D7i initial
release firmware.
Yes it does exist in the 1.00 firmware for the D7i.
Jim
On the other hand, the nature of the problem causes me to believe
it's a problem with the firmware.

Presumably, if Minolta confirmed a hardware problem they would
order up another recall. If it's a firmware error, they would issue
a firmware update.

In either case, I can't see any reason to return the camera for
repair until we know more.

--Larry
I don't want to return my camera to the seller and receive another
one wich will have the same bug.
Also I don't want my money back - I bought it from France and
despite the fact that on their site the price was in £ they charged
me in euros. Now if I'll take my money back the will refund them
also in euros that will be transformed in £ with respective losses
on exchange rate and commissions
I'm not quite sure why Minolta was unable to reproduce the problem,
but it is almost certianly a firmware Issue. I believe that it was
even identifeid to exist in the 7U camera. Now the D7 and D7i
camera are definitely not from the same batch, but what they do
share is Firmware.

It is possible that this problem might not exist on the initial
release of the D7i firmware. I not sure that it was reported on
anything other then the 1.10 fix. It is possible that some common
code went into both the 7U and the 1.10 firmware fix. Because
minolta is so cryptic in their documentation of firmware contents,
it is next to impossible to tell if something they changed could
have caused this problem.

If I were you, I wouldn't send my camera back to Minolta to get
fixed. This problem is not going to go away that easy and if it
turned out to be a hardware problem, they are going to have to have
a recall. If it smells like a fish, swims like a fish, and looks
like a fish, it is a fish and this sure looks like firmware. I
could be wrong, but doubt it seriously and I would hate to see a
lot of people sending their cameras off to be fixed for a month or
more only to be disappointed in the end.

I guess we need to really push this issue with Minolta.

Jim
Hi,

Some of you may have read the thread
http://www.dpreview.com/forums/read.asp?forum=1024&message=3359159

which details a 7i artefact problem.

Well, this was 100% re-creatable on my camera, so today I contacted
Minolta UK support.

I eventually spoke to Corrina and directed her to the 7i bug page
that details this issue,

http://webpages.charter.net/bbiggers/DCExperiments/html/d7i_firmware_bug_list.html

Well, she went away and together with her superior, tried to
recreate the problem on their 7i.......and couldn't!!

She said that she had heard reports of this before and could only
suggest that it was occuring on a particular batch of faulty
cameras and not all of them. Incidentally, the first tech I spoke
to about this problem, stated quite catagorically that it was a CCD
problem!

She then suggested that I return my camera to my retailer for a
replacement or return it to Minolta for repair.

Well, my retailer Jessops(who have been great incidentally!), don't
have any replacements due to the recall of the 7i. Minolta have yet
to provide them with replacement stock. So, they have offered me a
full refund, which I am going to accept.

The question is now...do I risk another 7i or wait a couple of
weeks and pay the difference for a 7Hi??
--
Regards

John
--
Photography should be fun

http://www.pbase.com/jcollins
--
Photography should be fun

http://www.pbase.com/jcollins
 
I've had 6 reports of this, including my two cameras. Everyone who
has tried was able to reproduce it. Seems statistically unlikely
that all 6 cameras all happened to have the bug. Did the tech
actually go outside to take the test shot? It has to be an image of
the blue sky as far as I can tell. Bryan
--

Yeah, AFAIK, the tech and her supervisor, went outside with the instructions and spent a fruitless 20 minutes trying to reproduce the problem. Also, yes there were blue skies in Milton Keynes today.

Regards

John
 
I can back that up because I had the problem happen on my 7i with 1.0 and 1.10U firmware. When it happened the first time on my camera, the conditions were not even with bright blue skies. It was an overcast day here in Phoenix and there wasn't a hint of blue sky to be seen anywhere.
I'll see if I still have those pics.

Jason
It is really unlikely that it is a hardware problem. If you go
back to the orginal thread, you will find that at the request of a
forum member Brian Biggers also duplicated it with that firmware.
The problem exists on the 1.10 firmware for the D7i, but I'm not
sure if anyone has confirmed that it exists on the D7i initial
release firmware.
Yes it does exist in the 1.00 firmware for the D7i.
--
--
Jason
http://pbase.com/jgsampso
 
As I mentioned in my post, I'm also convinced it's a firmware
glitch, for a variety of reasons.

I'm surprised someone hasn't tested for this problem on a D7i with
original firmware. Anyone willing to volunteer??

--Larry
It has been tested on the original D7i firmware, 1.00 and it does it too. So far it has been seen on the D7i 1.00 and 1.10, and the D7UG 2.00.
Bryan
 
I guess I deleted my old pictures I took when my camera was at firmware version 1.0. Anyhow, I was able to recreate the situation today (version 1.10U) taking a picture of my patio. There is no blue sky whatsoever in this image. I've posted my examples on pbase

http://www.pbase.com/jgsampso/dimage_blueband_bug

Jason
Jason
It is really unlikely that it is a hardware problem. If you go
back to the orginal thread, you will find that at the request of a
forum member Brian Biggers also duplicated it with that firmware.
The problem exists on the 1.10 firmware for the D7i, but I'm not
sure if anyone has confirmed that it exists on the D7i initial
release firmware.
Yes it does exist in the 1.00 firmware for the D7i.
--
--
Jason
http://pbase.com/jgsampso
--
Jason
http://pbase.com/jgsampso
 
Using setup outlined in above link, I was unable to duplicate the problem in 10 shots. Hardly an exhaustive test, but from posts on this matter I was expecting immediate results. My settings shooting a weathervane against a clear blue sky opposite the sun and using uv haze filter:

All default except aperature priority, dmf, electronic mag. Shot at 50 and 200mm, f4.5, 6.7, 8.0. Adjusted focus before each shot. Used tripod. Switched to sunny white balance last three shots.

I am using firmware 1.0u. Camera serial #95211007.

Gerald
OK, so far I have not heard of ANYONE who cannot re-create this
problem except one Minolta rep. Secondly, if this was a CCD bug why
would it not occur when magnification was reset to normal?

This is almost certainly a firmware bug and is probably present in
all D7i's. Its hardly serious (the workaround could not be simpler)
and I suspect they will fix it in a later upgrade once they figure
out whats causing it.

On the other hand if I can get a full refund I may just go buy a
D7Hi :)

Steve
 

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