chingon
Leading Member
Where did you get it from, don't sound too friendly. I think you're on to something. If they want to be nasty about it, just buy a new one and return the old one with the receipt like you said.
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Having big problem with S820
- Thread starter GRBiker
- Start date
GRBiker
Well-known member
Well . . I'm one of those longer haired slightly scruffy factory working motorcycle guys that tends to run errands right after making adjustments/changing oil on my bike, I suppose if I was a "suit" or neatly dressed yuppie type it would have gone a bit different. But, I get my platinum visa paid off every month and bought my Oly C-4040 and PS7 at full retail price. These forums are not the only place where "profiling" occurs. ha! Anyway, as of this writng printer is still at nearby Canon authorized repair shop awaiting arrival of new print head . Should be later today. thanks.
Goodies starter kit arrived today.
- griz
Dave......Being new to this forum business, I should have started at the bottom of the replies, it looks like you have at least compounded your problems, I'm really amazed for a new printer that the first thing you didn't do was to return it, why would you give yourself so many problems under warranty, anyway maybe my first reply might be of some possible help to others, it certainly beats a partial printer dismantle, good luck.I've always used precisely the inks and paper recommended by Canon.
Never even attempted anything else. I have no brand loyalties
here, just a dead printhead.
chingon
Leading Member
I know what you mean. I no longer ride partially due to health reasons, but I went through some jap bikes, a triumph 750 chopper that I built from the ground up and a couple of harley's. Sold the last one ( Low rider) about 17 years ago.
Goodies starter kit arrived today.
- griz
Dave......Being new to this forum business, I should have started at the bottom of the replies, it looks like you have at least compounded your problems, I'm really amazed for a new printer that the first thing you didn't do was to return it, why would you give yourself so many problems under warranty, anyway maybe my first reply might be of some possible help to others, it certainly beats a partial printer dismantle, good luck.I've always used precisely the inks and paper recommended by Canon.
Never even attempted anything else. I have no brand loyalties
here, just a dead printhead.
GRBiker
Well-known member
Canon repair tech sez problem is not print head but rather the "surge tank and/or ink pads" He did order all three and current ETiC (estimated time for completion) is Wednesday or so. He commented that I must have done a lot of printing because ink pads are so saturated. Hmm . . . I didn't tell him I sprayed the electrical contact area on the printer with a quick shot of contact cleaner. Probably another no-no. Now I really feel I should have simply bought another one and returned old one with new receipt. I could still do that and be back in operation immediately but I do have other pressing chores to do (negelected since initial S820 purchase). So I'm not in a big hurry.
- griz
It's printing green! When magenta is called up by a photo, document
or text. It acts like it is sending a signal to both the yellow and
magenta tanks at the same time producing green. Cleaning and deep
cleaning was tried and it's interesting: if I do an immediate
nozzle check after cleaning, the magenta color is there just fine.
But if I then print a small 4x6 picture of say pink blossoms, it
will print green with ocasional pink streaks in it. and then with a
subsequent nozzle check the magenta is missing. Cleaning again
resolves nothing. Also the status monitor is showing the ink tanks
for magenta and cyan 1/3 less than what they actually are. Now the
only thing I did was replace the black cartridge (canon). The
printhead has been carefully inspected and cleaned as per Canon's
instructions. Still have the same problem. hmmm . could the laser
or whatever is used to read ink tank levels be dirty? And if so
sending a screwy signal about magenta? Printer is only two weeks
old. Can't believe the print head would be starting to go. ideas?
Help please!
I don't know if he still does for he reached retirement age and moved; but one of our prominent dentists used to ride a bike for years (sometimes to work - his office was next to the one where I worked at the time). And...a neighbor's son is an HP programer (last time I saw him he did have long hair) who lives in Colorado and he rides his to visit his parents here in Southern Illinois.
Jane
Jane
Well . . I'm one of those longer haired slightly scruffy factory
working motorcycle guys that tends to run errands right after
making adjustments/changing oil on my bike, I suppose if I was a
"suit" or neatly dressed yuppie type it would have gone a bit
different. But, I get my platinum visa paid off every month and
bought my Oly C-4040 and PS7 at full retail price. These forums are
not the only place where "profiling" occurs. ha! Anyway, as of this
writng printer is still at nearby Canon authorized repair shop
awaiting arrival of new print head . Should be later today. thanks.
GRBiker
Well-known member
great. Was just down in Marion, Ill. and Ohio River area for my motorcycle group's annual international pow-wow. Naturally my C-4040 was at my side.
--Well . . I'm one of those longer haired slightly scruffy factory
working motorcycle guys that tends to run errands right after
making adjustments/changing oil on my bike, I suppose if I was a
"suit" or neatly dressed yuppie type it would have gone a bit
different. But, I get my platinum visa paid off every month and
bought my Oly C-4040 and PS7 at full retail price. These forums are
not the only place where "profiling" occurs. ha! Anyway, as of this
writng printer is still at nearby Canon authorized repair shop
awaiting arrival of new print head . Should be later today. thanks.
GRBiker
Well-known member
Got printer back and now all is well again. Tony Dyaga of Standard Computer Systems, INC. (SCSI (cute, huh)) replaced the print head, purge tank (still want to know what that is) and ink pads. All covered under warranty and of no cost to me. Now, what I'm going to do is use only goodies kit and inks as per instructions and get the 3 year waranty. comments?
- griz
- griz
It's printing green! When magenta is called up by a photo, document
or text. It acts like it is sending a signal to both the yellow and
magenta tanks at the same time producing green. Cleaning and deep
cleaning was tried and it's interesting: if I do an immediate
nozzle check after cleaning, the magenta color is there just fine.
But if I then print a small 4x6 picture of say pink blossoms, it
will print green with ocasional pink streaks in it. and then with a
subsequent nozzle check the magenta is missing. Cleaning again
resolves nothing. Also the status monitor is showing the ink tanks
for magenta and cyan 1/3 less than what they actually are. Now the
only thing I did was replace the black cartridge (canon). The
printhead has been carefully inspected and cleaned as per Canon's
instructions. Still have the same problem. hmmm . could the laser
or whatever is used to read ink tank levels be dirty? And if so
sending a screwy signal about magenta? Printer is only two weeks
old. Can't believe the print head would be starting to go. ideas?
Help please!
Glad to hear your up and running again. And that service didn't take forever to get done.
If you want to "guarantee" your printer will last 3 years, the extended service plan is a very good idea!
--
Have a great day
http://www.pbase.com/wp12001
If you want to "guarantee" your printer will last 3 years, the extended service plan is a very good idea!
--
Have a great day
http://www.pbase.com/wp12001
Got printer back and now all is well again. Tony Dyaga of Standard
Computer Systems, INC. (SCSI (cute, huh)) replaced the print head,
purge tank (still want to know what that is) and ink pads. All
covered under warranty and of no cost to me. Now, what I'm going to
do is use only goodies kit and inks as per instructions and get the
3 year waranty. comments?
- griz
GRBiker
Well-known member
Yeah, but it's ninety five bucks. I'm on a restrictive budget. And need to really justify further expenditures. But, if you look at how much it would have cost out of the pocket to do what Tony did to fix my printer then I can definitly see it.
If you want to "guarantee" your printer will last 3 years, the
extended service plan is a very good idea!
--
Have a great day
http://www.pbase.com/wp12001
Got printer back and now all is well again. Tony Dyaga of Standard
Computer Systems, INC. (SCSI (cute, huh)) replaced the print head,
purge tank (still want to know what that is) and ink pads. All
covered under warranty and of no cost to me. Now, what I'm going to
do is use only goodies kit and inks as per instructions and get the
3 year waranty. comments?
- griz
GRBiker
Well-known member
Problem now is output hues are not exactly the same as before. Example being a gold plaque in photo record. Before it really looked gold. Now it's shifted a little green. Not near as nice. Also wife's S750's output looks better! Yikes! What do we do about that?
- griz
It's printing green! When magenta is called up by a photo, document
or text. It acts like it is sending a signal to both the yellow and
magenta tanks at the same time producing green. Cleaning and deep
cleaning was tried and it's interesting: if I do an immediate
nozzle check after cleaning, the magenta color is there just fine.
But if I then print a small 4x6 picture of say pink blossoms, it
will print green with ocasional pink streaks in it. and then with a
subsequent nozzle check the magenta is missing. Cleaning again
resolves nothing. Also the status monitor is showing the ink tanks
for magenta and cyan 1/3 less than what they actually are. Now the
only thing I did was replace the black cartridge (canon). The
printhead has been carefully inspected and cleaned as per Canon's
instructions. Still have the same problem. hmmm . could the laser
or whatever is used to read ink tank levels be dirty? And if so
sending a screwy signal about magenta? Printer is only two weeks
old. Can't believe the print head would be starting to go. ideas?
Help please!
GRBiker
Well-known member
Fixed! Again it was the inks! Had magenta quit on me again. Turned out it was the same cartridge that dried up inside the print head before (thought I'd changed that) And it only stopped flowing when the black cart quit. SAme as before. Weird. Replaced both with new goodies inks and carts. But then stil had a heck of a time applying judicious amounts of windex on a folded tissue to that area of the head to clear clog. Finally and after a "deep cleaning" cycle she cleared. Now it's really like WOW! when I see my new prints. Goodies Inks are really good. And their "photo black" is much better thant the cheap universal black I was unfortunately trying before. Using photo record exif with icm off, hues and colors are not only again spot on but gorgeous! Thanks goodies!
- griz
- griz
It's printing green! When magenta is called up by a photo, document
or text. It acts like it is sending a signal to both the yellow and
magenta tanks at the same time producing green. Cleaning and deep
cleaning was tried and it's interesting: if I do an immediate
nozzle check after cleaning, the magenta color is there just fine.
But if I then print a small 4x6 picture of say pink blossoms, it
will print green with ocasional pink streaks in it. and then with a
subsequent nozzle check the magenta is missing. Cleaning again
resolves nothing. Also the status monitor is showing the ink tanks
for magenta and cyan 1/3 less than what they actually are. Now the
only thing I did was replace the black cartridge (canon). The
printhead has been carefully inspected and cleaned as per Canon's
instructions. Still have the same problem. hmmm . could the laser
or whatever is used to read ink tank levels be dirty? And if so
sending a screwy signal about magenta? Printer is only two weeks
old. Can't believe the print head would be starting to go. ideas?
Help please!
chingon
Leading Member
I agree, inkjetgoodies is great.
- griz
- griz
It's printing green! When magenta is called up by a photo, document
or text. It acts like it is sending a signal to both the yellow and
magenta tanks at the same time producing green. Cleaning and deep
cleaning was tried and it's interesting: if I do an immediate
nozzle check after cleaning, the magenta color is there just fine.
But if I then print a small 4x6 picture of say pink blossoms, it
will print green with ocasional pink streaks in it. and then with a
subsequent nozzle check the magenta is missing. Cleaning again
resolves nothing. Also the status monitor is showing the ink tanks
for magenta and cyan 1/3 less than what they actually are. Now the
only thing I did was replace the black cartridge (canon). The
printhead has been carefully inspected and cleaned as per Canon's
instructions. Still have the same problem. hmmm . could the laser
or whatever is used to read ink tank levels be dirty? And if so
sending a screwy signal about magenta? Printer is only two weeks
old. Can't believe the print head would be starting to go. ideas?
Help please!
GRBiker
Well-known member
But I don't like their little rubber plugs. hard for this old man to remove unless you prick it with a pin and then pry it out. Then it comes with a little "pop" similar to uncorking wine only smaller opf course. So . . replaced 'em with 6-32 set screws. Works great! Screw is recessed in use. nice and neat. Seals well and is far easier to remove. Using 1/16 allen wrench, setscrew usually stays right on allen when removing for re-fill. So I've added a little zip loc bag with set screws and allen wrench to my goodies kit. works for me.
- griz
- griz
It's printing green! When magenta is called up by a photo, document
or text. It acts like it is sending a signal to both the yellow and
magenta tanks at the same time producing green. Cleaning and deep
cleaning was tried and it's interesting: if I do an immediate
nozzle check after cleaning, the magenta color is there just fine.
But if I then print a small 4x6 picture of say pink blossoms, it
will print green with ocasional pink streaks in it. and then with a
subsequent nozzle check the magenta is missing. Cleaning again
resolves nothing. Also the status monitor is showing the ink tanks
for magenta and cyan 1/3 less than what they actually are. Now the
only thing I did was replace the black cartridge (canon). The
printhead has been carefully inspected and cleaned as per Canon's
instructions. Still have the same problem. hmmm . could the laser
or whatever is used to read ink tank levels be dirty? And if so
sending a screwy signal about magenta? Printer is only two weeks
old. Can't believe the print head would be starting to go. ideas?
Help please!
If you know that your print-head is good, then you have a plugged purge unit, have it replaced under Canon warrantyIt's printing green! When magenta is called up by a photo, document
or text. It acts like it is sending a signal to both the yellow and
magenta tanks at the same time producing green. Cleaning and deep
cleaning was tried and it's interesting: if I do an immediate
nozzle check after cleaning, the magenta color is there just fine.
But if I then print a small 4x6 picture of say pink blossoms, it
will print green with ocasional pink streaks in it. and then with a
subsequent nozzle check the magenta is missing. Cleaning again
resolves nothing. Also the status monitor is showing the ink tanks
for magenta and cyan 1/3 less than what they actually are. Now the
only thing I did was replace the black cartridge (canon). The
printhead has been carefully inspected and cleaned as per Canon's
instructions. Still have the same problem. hmmm . could the laser
or whatever is used to read ink tank levels be dirty? And if so
sending a screwy signal about magenta? Printer is only two weeks
old. Can't believe the print head would be starting to go. ideas?
Help please!
GRBiker
Well-known member
Thanks for fixing my printer Tony! Working well now. Didn't know you came here. Canon wants me to rate your service .
If you know that your print-head is good, then you have a pluggedIt's printing green! When magenta is called up by a photo, document
or text. It acts like it is sending a signal to both the yellow and
magenta tanks at the same time producing green. Cleaning and deep
cleaning was tried and it's interesting: if I do an immediate
nozzle check after cleaning, the magenta color is there just fine.
But if I then print a small 4x6 picture of say pink blossoms, it
will print green with ocasional pink streaks in it. and then with a
subsequent nozzle check the magenta is missing. Cleaning again
resolves nothing. Also the status monitor is showing the ink tanks
for magenta and cyan 1/3 less than what they actually are. Now the
only thing I did was replace the black cartridge (canon). The
printhead has been carefully inspected and cleaned as per Canon's
instructions. Still have the same problem. hmmm . could the laser
or whatever is used to read ink tank levels be dirty? And if so
sending a screwy signal about magenta? Printer is only two weeks
old. Can't believe the print head would be starting to go. ideas?
Help please!
purge unit, have it replaced under Canon warranty
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