Good Ofoto alternative?

Richard Smith said:

If Ofoto is saying they won't take images from 6MP cameras, that's a
pretty big deal. I suggest you demand to speak to a customer service
manager and get Ofoto's official position on this. Let them know you
participate in various message boards related to digital photography
so they know their answer counts.

Ofoto's been a good company up until now so I hope this works out for
the best.

Click to expand...

Rcliff said:

I've used Ofoto with great results over the last 2 years or so but
am now looking for an alternative. Lately it seems that their
service has gone way down hill. Overnight fedex orders placed
before there cutoff don't seem to ship on time anymore and in fact
I've been waiting for an order for 2 weeks now. Also, 16x20 and
20x30 prints used to be printed on thick high quality glossy paper
and now come on thin matte. Here's a recount of my current fiasco
if your interested.

2 weeks ago I ordered about 150 5"x7" prints and their Web site
showed "received and in progress" for 2 days. I called to find out
what was happening and they said the order was cancelled due to a
processing error and they would resubmit the order. 2 days later
they cancelled the order agian and said the images were corrupted
during upload. Since they correctly generated thumbnails and lores
previews I found that hard to believe. I re-uploaded the images
and placed a new overnight order. 2 days later, again I received a
message that the order was cancelled and it would be resubmitted.
Another 2 days passed and I received a message saying that the
order was yet again cancelled (now the 4th time) because the images
are too big and can't be processed. The images are full size from
the D60 (3072x2048). It seems hard to believe they can't RIP these
especially since I've ordered before without a problem. I have
since resized all images to their maximum recommended size
(2140x1800) and resubmitted. It's been 2 days since I placed this
order and their Web site still says "received and in progress". I
wonder if I'll ever get them.

Their message was as follows:
Your order was cancelled because we encountered a processing problem
with your uploaded photos. These photos have extremely high
resolutions
(2048x3072 pixels), which may be the cause of the problem.

We suggest that you try reducing the resolution of your images to our
recommended pixel dimensions. Please use Adobe Photoshop, PaintShop
Pro,
or similar editing software to change the size of you original images.

Recommended Pixel Dimensions:

4 x 6" print = 840 x 1260 pixels
5 x 7" print = 1050 x 1470 pixels
8 x 10" print = 1680 x 2100 pixels
16 x 20" print = 2140 x 1800 pixels
20 x 30" print = 2140 x 1800 pixels
Wallet-size print = 630 x 420 pixels

Click to expand...

Rcliff said:

I've used Ofoto with great results over the last 2 years or so but
am now looking for an alternative. Lately it seems that their
service has gone way down hill. Overnight fedex orders placed
before there cutoff don't seem to ship on time anymore and in fact
I've been waiting for an order for 2 weeks now. Also, 16x20 and
20x30 prints used to be printed on thick high quality glossy paper
and now come on thin matte. Here's a recount of my current fiasco
if your interested.

2 weeks ago I ordered about 150 5"x7" prints and their Web site
showed "received and in progress" for 2 days. I called to find out
what was happening and they said the order was cancelled due to a
processing error and they would resubmit the order. 2 days later
they cancelled the order agian and said the images were corrupted
during upload. Since they correctly generated thumbnails and lores
previews I found that hard to believe. I re-uploaded the images
and placed a new overnight order. 2 days later, again I received a
message that the order was cancelled and it would be resubmitted.
Another 2 days passed and I received a message saying that the
order was yet again cancelled (now the 4th time) because the images
are too big and can't be processed. The images are full size from
the D60 (3072x2048). It seems hard to believe they can't RIP these
especially since I've ordered before without a problem. I have
since resized all images to their maximum recommended size
(2140x1800) and resubmitted. It's been 2 days since I placed this
order and their Web site still says "received and in progress". I
wonder if I'll ever get them.

Their message was as follows:
Your order was cancelled because we encountered a processing problem
with your uploaded photos. These photos have extremely high
resolutions
(2048x3072 pixels), which may be the cause of the problem.

We suggest that you try reducing the resolution of your images to our
recommended pixel dimensions. Please use Adobe Photoshop, PaintShop
Pro,
or similar editing software to change the size of you original images.

Recommended Pixel Dimensions:

4 x 6" print = 840 x 1260 pixels
5 x 7" print = 1050 x 1470 pixels
8 x 10" print = 1680 x 2100 pixels
16 x 20" print = 2140 x 1800 pixels
20 x 30" print = 2140 x 1800 pixels
Wallet-size print = 630 x 420 pixels

Click to expand...

• Canon EOS D-30 & PowerShot S100
• Maybe one day I'll take a decent picture. In the meantime, I'll blame the equipment.

Richard Smith said:

If Ofoto is saying they won't take images from 6MP cameras, that's a
pretty big deal. I suggest you demand to speak to a customer service
manager and get Ofoto's official position on this. Let them know you
participate in various message boards related to digital photography
so they know their answer counts.

Ofoto's been a good company up until now so I hope this works out for
the best.

Click to expand...

Rcliff said:

I've used Ofoto with great results over the last 2 years or so but
am now looking for an alternative. Lately it seems that their
service has gone way down hill. Overnight fedex orders placed
before there cutoff don't seem to ship on time anymore and in fact
I've been waiting for an order for 2 weeks now. Also, 16x20 and
20x30 prints used to be printed on thick high quality glossy paper
and now come on thin matte. Here's a recount of my current fiasco
if your interested.

2 weeks ago I ordered about 150 5"x7" prints and their Web site
showed "received and in progress" for 2 days. I called to find out
what was happening and they said the order was cancelled due to a
processing error and they would resubmit the order. 2 days later
they cancelled the order agian and said the images were corrupted
during upload. Since they correctly generated thumbnails and lores
previews I found that hard to believe. I re-uploaded the images
and placed a new overnight order. 2 days later, again I received a
message that the order was cancelled and it would be resubmitted.
Another 2 days passed and I received a message saying that the
order was yet again cancelled (now the 4th time) because the images
are too big and can't be processed. The images are full size from
the D60 (3072x2048). It seems hard to believe they can't RIP these
especially since I've ordered before without a problem. I have
since resized all images to their maximum recommended size
(2140x1800) and resubmitted. It's been 2 days since I placed this
order and their Web site still says "received and in progress". I
wonder if I'll ever get them.

Their message was as follows:
Your order was cancelled because we encountered a processing problem
with your uploaded photos. These photos have extremely high
resolutions
(2048x3072 pixels), which may be the cause of the problem.

We suggest that you try reducing the resolution of your images to our
recommended pixel dimensions. Please use Adobe Photoshop, PaintShop
Pro,
or similar editing software to change the size of you original images.

Recommended Pixel Dimensions:

4 x 6" print = 840 x 1260 pixels
5 x 7" print = 1050 x 1470 pixels
8 x 10" print = 1680 x 2100 pixels
16 x 20" print = 2140 x 1800 pixels
20 x 30" print = 2140 x 1800 pixels
Wallet-size print = 630 x 420 pixels

Click to expand...

Rcliff said:

I've used Ofoto with great results over the last 2 years or so but
am now looking for an alternative. Lately it seems that their
service has gone way down hill. Overnight fedex orders placed
before there cutoff don't seem to ship on time anymore and in fact
I've been waiting for an order for 2 weeks now. Also, 16x20 and
20x30 prints used to be printed on thick high quality glossy paper
and now come on thin matte. Here's a recount of my current fiasco
if your interested.

2 weeks ago I ordered about 150 5"x7" prints and their Web site
showed "received and in progress" for 2 days. I called to find out
what was happening and they said the order was cancelled due to a
processing error and they would resubmit the order. 2 days later
they cancelled the order agian and said the images were corrupted
during upload. Since they correctly generated thumbnails and lores
previews I found that hard to believe. I re-uploaded the images
and placed a new overnight order. 2 days later, again I received a
message that the order was cancelled and it would be resubmitted.
Another 2 days passed and I received a message saying that the
order was yet again cancelled (now the 4th time) because the images
are too big and can't be processed. The images are full size from
the D60 (3072x2048). It seems hard to believe they can't RIP these
especially since I've ordered before without a problem. I have
since resized all images to their maximum recommended size
(2140x1800) and resubmitted. It's been 2 days since I placed this
order and their Web site still says "received and in progress". I
wonder if I'll ever get them.

Their message was as follows:
Your order was cancelled because we encountered a processing problem
with your uploaded photos. These photos have extremely high
resolutions
(2048x3072 pixels), which may be the cause of the problem.

We suggest that you try reducing the resolution of your images to our
recommended pixel dimensions. Please use Adobe Photoshop, PaintShop
Pro,
or similar editing software to change the size of you original images.

Recommended Pixel Dimensions:

4 x 6" print = 840 x 1260 pixels
5 x 7" print = 1050 x 1470 pixels
8 x 10" print = 1680 x 2100 pixels
16 x 20" print = 2140 x 1800 pixels
20 x 30" print = 2140 x 1800 pixels
Wallet-size print = 630 x 420 pixels

Click to expand...