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DPP closes down when I save & convert raw to jep.

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joe Campo d2x

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Dpp closes down when I convert raw to jep. I have dpp 3.6.2 and I use mac intel duel cor running OS X 10.4.11. I can't get it to Save and convert, everything else works.

Theres no err code nothing . a pop up comes up and says its closing down . I have installed it fron the cd with my new 5d mk2. 3.5 the updated to 3.6. anyone know what's up. Love the camera. beautiful , smooth images. What am I missing?
 
Yes, happens to me on the Mac version too. I checked and 3.6.2 was current.

I end up with a kind of halfway file left behind where I asked for the jpeg to go.

No luck finding out why either.
 
I will call service up tomorrow and find out what's up... in the mean time I will use CS4 to open and convert.
 
joe Campo d2x said:
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Dpp closes down when I convert raw to jep. I have dpp 3.6.2 and I use mac intel duel cor running OS X 10.4.11. I can't get it to Save and convert, everything else works.

Theres no err code nothing . a pop up comes up and says its closing down . I have installed it fron the cd with my new 5d mk2. 3.5 the updated to 3.6. anyone know what's up. Love the camera. beautiful , smooth images. What am I missing?
Click to expand...
Have you tried saving to TIF to see if it does the same.
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Vernon...
 
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