OK – After taking overnight to think about this... Here’s my 2
cents...
What Panasonic did...
A) Openly disclosed they used chipped batteries in various cameras
B)
http://panasonic.net/avc/lumix/compact/zs3_tz7/optional_accessories.html
C) From above link...
The DMC-ZS3(TZ7) comes with a function to
check whether the battery and unit can be safely used together.
•Batteries made by other companies which have been certified by
Panasonic may be used with these units, but we offer no guarantee as
to the quality, performance or safety of such batteries. D) HOWEVER,
No info regarding 3rd party certified batteries was listed then or
now. E) Web page NOW contains link to CIPA with info on fake
batteries... http://www.cipa.jp/battery/index_e.html
What Consumers should have done...?
A) Call Panasonic and ask... Will battery xyz work in my Lumix
camera...?
B) I did, and was told... YES (which apparently is no longer the case)
What Panasonic should have done...?
A) Listed licensed 3rd party battery suppliers on web (they didn’t)
B) Implemented battery check firmware from day one (they didn’t)
C) Ensure there was adequate supply of OEM & 3rd party Licensed
batteries in the market place, so consumers could buy a 2nd battery
(they didn’t)
What should Panasonic do now...? IMOH
A) Place link on firmware upgrade site to above links (help with
understanding the issue).
B) Provide list of licensed 3rd party battery suppliers.
C) If you purchased a counterfeit battery (made to look identical to
OEM) – You knew what you were doing, and as they say... buyer
beware...
D) However, if you purchased a 3rd party equivalent battery, clearly
marked as such, you had reasonable expectations that it was a 3rd
party licensed battery.
E) In such cases, I think Panasonic should provide a nominal credit
(say $10-$15 equiv) when you send in your
qualified 3rd party
battery and purchase a genuine OEM battery.
F) 3rd party licensed by Panasonic battery suppliers should do the
same for customers who purchased their product.
BOTTOM LINE – Panasonic was largely responsible for creating a
problem they could have prevented by licensing 3rd parties to make
batteries, implementing battery check firmware from the start, and
ensuring adequate supplies of OEM and 3rd party licensed batteries
were available at the time cameras were released.
HELLO PANASONIC – Its time for you to do the right thing for your
customers...!!!
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~ RD ~ On a good day.. RD is short for Robert David, other wise it stands for... Really Dumb
L u m i x - Z S 3 ~ P o w e r S h o t - S D 8 5 0 I S