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Overheard at BestBuy...

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Mofongo said:
I know better than to rely on sales people at BestBuy for any info. I
was there buying a printer cartridge and stopped by the camera
section when I overheard this being told to another customer...
Click to expand...
Then CLEARLY you rely on them to have information, as you found what you overheard to be dissonant with your expectations!

Jeez! Do you think you can just talk in circles until everyone's eyes are crossed? You're clearly spelling things out, then trying to bury them in a pile of BS. Quit it! You look like a fool.
 
Mofongo said:
Trust me
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Trust you? When you (A) have no way of knowing anyhow, and (B) are trying to make a point dependent entirely on the suspect, unknowable information you're supplying?

That's not how arguments work.
 
MPCat said:
MPCat said:
Mofongo wrote:
I know better than to rely on sales people at BestBuy for any info. I
was there buying a printer cartridge and stopped by the camera
section when I overheard this being told to another customer...
Click to expand...
Then CLEARLY you rely on them to have information, as you found what
you overheard to be dissonant with your expectations!

Jeez! Do you think you can just talk in circles until everyone's eyes
are crossed? You're clearly spelling things out, then trying to bury
them in a pile of BS. Quit it! You look like a fool.
Click to expand...
Your post here CLEARLY makes no sense. Who's talking in circles here? A paying customer who just bought a camera asked the sales person why the screen tilts and was incorrectly told that it's purpose is to reduce glare. No mention of the fact that it tilts all the way down to compose low and high angle photos...

What I overheard was not dissonant with my expectations. It was false and inaccurate. Nothing to do with my expectations. Where the heck did you get that idea?

Without embarrasing the salesgirl I took my time to privately inform the customer of how the LCD articulates out all the way and how to use it to compose in different angles. The couple was very happy and thanked me for my time and for educating them on something either they nor the salesperson knew or bothered to tell them.

This is a pile of BS to you and makes me look like a fool? I think your perception of things is severly distorted...

Being helpfull to people is usually considered a good thing to most nornal people but somehow to you it makes them look foolish...hmmm...strange thinking pattern you have going on here...

Bob

--
Photography is more about depth of feeling than depth of field
http://www.pbase.com/mofongo
 
I could make a sarcastic anti-Microsoft comment, but it would be too easy!

Marion
Chato said:
You are aware that it was Microsoft which created the RTF format to
replavece ASCII?

Odd that thier format, which was supposed to be "universal" and cross
platform and program capatible, has all these strange bugs?

Dave
Click to expand...
 
Mofongo said:
What I overheard was not dissonant with my expectations. It was false
and inaccurate. Nothing to do with my expectations. Where the heck
did you get that idea?
Click to expand...
Let me spell this out for you, because it seems my fancy language is confusing you:
  • You said you don't expect the sales staff to know anything.
  • You found out that they don't.
  • This upsets you.
  • But why would their lack of knowledge upset you, if you didn't expect them to have any in the first place?
If you assumed they were clueless, and you found out that's true, you should have just nodded your head and said "ah, yes, that's right." - NOT made a ridiculous thread whining about it.
 
I think most people just want a product that works and is simple. The real pro-features are there to market and sell the product. How many people you know shoot on any mode other than "AUTO"??

The problem is that people think they need the higher end equipment more to brag about them than to actually use them. People feel extra satisfaction buying a "Top of the Line" model than a "Low end one".
 
pkoko said:
The problem is that people think they need the higher end equipment
more to brag about them than to actually use them.
Click to expand...
Sorry to disagree, but I think that people may buy flashy cars but not expensive cameras to brag about. Almost no one that I know is impressed by an expensive camera.

I think that the typical buyer of an expensive high end camera knows full well what features they are spending getting with their extra bucks.

Sure there are some rich folks who just want the best and can afford it; but they would not brag about a camera.... Not likely unless they have some really geeky friends.

--
Don
http://www.pbase.com/dond
 
MPCat said:
MPCat wrote:
Mofongo said:
What I overheard was not dissonant with my expectations. It was false
and inaccurate. Nothing to do with my expectations. Where the heck
did you get that idea?
Click to expand...
Let me spell this out for you, because it seems my fancy language is
confusing you:
Click to expand...
Your "fancy language" not only does not confuse me it does not impress me...
MPCat said:
  • You said you don't expect the sales staff to know anything.
  • You found out that they don't.
  • This upsets you.
Click to expand...
Upsets me? Nope. I actually think it's funny...
MPCat said:
  • But why would their lack of knowledge upset you, if you didn't
expect them to have any in the first place?
Click to expand...
Read the above...
MPCat said:
If you assumed they were clueless, and you found out that's true, you
should have just nodded your head and said "ah, yes, that's right." -
NOT made a ridiculous thread whining about it.
Click to expand...
Sure, I should have just let it slide and not helped out the customer and let them know the truth right?...

I'll say it again because it appears you just like to spout your "fancy language" but don't read or comprehend to well...my post is not whining about it...

It's a humorous observation and sharing. Humor...get it?? Why be so serious?...

You must be real fun at partys never getting the jokes and trying to impress people with your fancy language...

Lighten up Francis...

Bob

--
Photography is more about depth of feeling than depth of field
http://www.pbase.com/mofongo
 
After reading this thread, I found myself thinking about this:

Why do people expect the clerks in some types of stores to know details about the products, but not in other types of stores? For instance, would someone go into a grocery store and expect a clerk to know how a particular brand of beef stew is prepared, cooked, and canned, and whether it's any good or not? Would someone ask a grocery clerk the same questions about a box of cookies? Would someone ask a store clerk about the growing, processing, ingredients, taste, etc. of a pack of cigarettes? How about the details of napkins, toilet paper, potato chips, laundry detergent, fruit juice, milk, frozen pizzas, canned vegetables, frozen vegetables, bacon, ice cream, etc., etc.

I think it's interesting that people have different expectations depending on what type of store they're in, or because of what type of product they're interested in. Think about all the types of businesses or types of products where you would never expect a clerk to know details about a product and the other businesses or products where you may or do expect a clerk to know the details.

Food for thought. :)
 
It's very simple. Best Buy, Ritz, WalMart and the like don't pay very much. You pay peanuts, you get monkeys. The few (very few) camera stores that pay a decent wage tend to have more informed people. If the pros among you were working for minimum wage, you probably wouldn't be so sharp yourself.
--
Respond to rudeness with civility, it really annoys them.

Regards,

JR
 
Sorry, but that sounds like something you'd hear at a self-help seminar.

A friend had to work part-time a large big box store after being laid off from the IT industry. Management at the store tried to get their staff to push various items; they had high school level pep talks, the whole insulting infantile nine yards.

The reality was that management was very careful NOT to assign too many hours to any one staffer, because if they did, legislation would require them to be considered to be full-time employees, who were due some benefits that part-timers are not.

So tell me, what kind of management is it that expects loyalty and performance from people that they treat like cattle?

To expect good service in a culture that does not value it is bizarre.
 
Shouldn't sales people have at least some understanding of the product they are selling?

The old saying of "Don't ask me, I only work here" is actually supposed to be tongue-in-cheek.
dw1337 said:
That is so lame to do that. Does it make you feel better about
yourself, the "PRO"? Their job is not photography, it's sales.
EVERYBODY knows that. And there you are, wasting your time trying to
fault people who don't give a sh-t.
Click to expand...
 
I posted this is CC/B&H thread several of days ago " I no more expected the staff there to be wizards of the gadgets than I expect the McDonalds' cashier to be a nutritionist or dietician." These are retail stores selling a wide array of products. I've never applied to one of these stores, but I don't assume the applications include sections to test the applicants knowledge of photography, computer expertise, game playing wizardry etc. If you need technical help, you can hope that your attending salesman knows something, however it is not wise to expect it.
 
It's not wise to expect your sales person to have any knowledge of their products, but I see nothing wrong with giving them a little test to find out what they know before giving them a chance to try to pull the wool over my eyes. If it turns out to be fun, and the man did not laugh in their face, then who got hurt, and why all the grief about this thread?

--
http://wilsonephillips.smugmug.com
 
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