I find them to be a bit hit and miss. Some are clearly targeted for the P&S world while others are more robust. I don't know anything about their corporate structure, but I wonder if they are a mix of corporate owned and franchised stores. The bottom line is like them or not they do provide some competition and here in Dallas we don't have the options New Yorkers have so I might stop by my local Ritz and buy something just to help support them.
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Carl Zeiss taste...Beercan budget!