My A80 CCD Sensor woes ...

JimMc · Dec 14, 2008

Yes by all means get it fixed. The swivel screens are becoming a rarity in small digicams. I see this is old home week with Bob Tucker entering the forum.

It's that time of the year and this means getting the urge to get a new camera. Actually it doesn't take a certain time to get the urge, lol! I'm debating over the Canon G-10 and the Panny LX-3. I'm leaning toward the latter.

Here's hoping that you and your family have a wonderful holiday.

Ronnie H · Dec 14, 2008

A good camera is now Junk,,,,,Canon repair strikes again !! at least you got yours back,,,,Hope my Canons never need repair,,,,Hope if you send it back they can "DO it Right" this time....Ron

Dale Buhanan · Dec 14, 2008

Truly sorry to here about your A-80 sensor problems, Sue Anne. That is such a nice, handy little camera. All you can really do at this point is:

1) Just keep it and ignore the problem,

2) Send it back to Canon with some pictures and explanation and ask them to sharpen it back up -- then hope for the best.

3) Take advantage of their trade-in program and trade-up to something you might want to have.

Maybe this is opportunity knocking at your door??

We still love our old A-95 for the same reason you loved the A-80. It takes great pictures, and it is a handy, have-around type camera. I'm still amazed at how good the pictures right out of camera look with that thing.

Hope it stays healthy.

Can you think of what may have pushed it into the damage zone... perhaps that rainy weather for the kissing of the cow pics? Perhaps moisture condensed on the sensor??
--
kind regards
Dale

sueanne · Dec 14, 2008

Hello Jim !

JimMc said:
Yes by all means get it fixed. The swivel screens are becoming a
rarity in small digicams. I see this is old home week with Bob Tucker
entering the forum.

I did send it to Canon to get it fixed. The sensor problem was fixed BUT the lens is not right resulting in a blurred corner/left side.

I do like the swivels but don't use it all the time.

Yes Bob Tucker has entered and I do hope he posts some pictures.

His landscapes are always welcomed as well as the macro flowers but I suppose he prefers to post on the Kodak easy forum.

JimMc said:
It's that time of the year and this means getting the urge to get a
new camera. Actually it doesn't take a certain time to get the urge,
lol! I'm debating over the Canon G-10 and the Panny LX-3. I'm leaning
toward the latter.

If you have a G7 already then a G10 would be somewhat an improvement with its 28mm wide but you lose the zooming power.

If I'd were you the LX3 seems like a nice camera to really go into the low light without a flash but then again, I do like Canons.

JimMc said:
Here's hoping that you and your family have a wonderful holiday.

and you too and have recently gone to your site but see no recent pictures.
Have a great holiday season.

Here's one of the kids I recently too and I think they are xmas- out

--
----------------------------
regards,
sue anne
http://www.pbase.com/sueymarky

sueanne · Dec 14, 2008

You know Ron,
I am disappointed in Canon Service.

Though they fixed the pink stripes and lines - the CCD sensor, I can not accept the left corner/side blurriness. It is not good if I am doing a landscape or macro, its makes the picture terrible. It reminds me of big time smearing.

I sent a email and got confirmation and no answer til Monday or whenever.

If I don't get a good answer, I will call and its not like I don't know what I am talking about.

I think maybe when they put the lens back, the got it misalienged. Who knows.

The fact too, it wasn't that old and wouldn't like to think of these cameras as disposables.

Ronnie H said:
A good camera is now Junk,,,,,Canon repair strikes again !! at least
you got yours back,,,,Hope my Canons never need repair,,,,Hope if you
send it back they can "DO it Right" this time....Ron

--
----------------------------
regards,
sue anne
http://www.pbase.com/sueymarky

sueanne · Dec 14, 2008

Dale,

Dale Buhanan said:
Truly sorry to here about your A-80 sensor problems, Sue Anne. That
is such a nice, handy little camera.

This camera has really gone thru its paces with me, my hubby and my son knocking it about.

Dale Buhanan said:
All you can really do at this
point is:

1) Just keep it and ignore the problem,

That would be the worse thing to do, I can not live with corner/side blurriness.

(That would be like your G9 having blurry left corner and half side blurriness - it would drive me nuts)

Dale Buhanan said:
2) Send it back to Canon with some pictures and explanation and ask
them to sharpen it back up -- then hope for the best.

I have email in the works.

Dale Buhanan said:
3) Take advantage of their trade-in program and trade-up to
something you might want to have.

Not really looking for another camera. I would have to do more selling to obtain another camera and frankly I have enough.

Dale Buhanan said:
Maybe this is opportunity knocking at your door??

I don't want any new opportunities.

Dale Buhanan said:
We still love our old A-95 for the same reason you loved the A-80.
It takes great pictures, and it is a handy, have-around type camera.
I'm still amazed at how good the pictures right out of camera look
with that thing. Hope it stays healthy.

Yup and that is what I feel. It may just be a simple realliegnment to the lens and that is all I am asking, put it back like it was with the new sensor, I will be happy and so will my son. He's been asking for his A80 for weeks now.

Dale Buhanan said:
Can you think of what may have pushed it into the damage zone...
perhaps that rainy weather for the kissing of the cow pics? Perhaps
moisture condensed on the sensor??

No the cow kissing pictures were taken by the A650IS.
If the sensor was to go, maybe it was taking it to Colombia in the Summer?

Anyways, thanks for the input and if I have to, maybe go on ebay to find another A80....

Dale Buhanan said:
--
kind regards
Dale

--
----------------------------
regards,
sue anne
http://www.pbase.com/sueymarky

Kota2k2 · Dec 14, 2008

Hello Sue Anne,

sueanne said:
Today I got back the A80, and all excited I was to see if they fixed
the CCD sensor.

Yes Canon replaced the CCD unit and other electrical adjustments,
inspections and cleaning and parts replacements were carried out.
This problem was fixed.

BUT now I noticed my pictures aren't sharp all over.
I get a blurry corner effect(left side) and in some pictures, an
inconsistent blurriness to make the picture not worthy to keep.

Is this blurriness in the whole picture?

sueanne said:
I think it could be the lens was misalienged and will Canon fix this
or not?

Yes

sueanne said:
My charge or what?

No

sueanne said:
I sent an email and will wait to hear from them in the next business
day.

Good

sueanne said:
I wonder what will be the next surprise in store, which is why I
hesitate to send stuff to Canon. Arggh !

LoL, you might recall my dealings with Elk Grove for my Pro1 lens...

They will get it right eventually but you really have to graphically describe your problem with pics as evidence. Send them labeled pics from the camera before & after to show them that it is their negligence that caused this problem.

sueanne said:
Here are a few pictures...
No big composition, just testing - just resized for the web(no USM or
pp done)

Macro shot of the repair invoice

This does look bad in the lower left but they will say paper is not flat...

sueanne said:
Shot in P mode, flash on

Blanket & picture frame on left side appear to be OOF in this one...

sueanne said:
Shot in P mode, flash on

Was the camera focused on the window in this one?

sueanne said:
What do you think?

I think you should set the camera on a tripod & shoot something that is perfectly squared off to the camera to be certain. Shoot a brick wall, the wall of your barn or anything that is flat & parallel to the camera lens & then see if the left side is OOF...

Hope this helps & good luck dealing with EG,

--
Johnny0

sueanne · Dec 14, 2008

Hello John,

Kota2k2 said:
Hello Sue Anne,

Kota2k2 said:
Is this blurriness in the whole picture?

No there is sharpness throughout the picture but more I see the corner having bluriness or OOF.

Kota2k2 said:
Kota2k2 said:

I think it could be the lens was misalienged and will Canon fix this
or not?

Click to expand...

Yes

Kota2k2 said:

My charge or what?

Click to expand...

No

Kota2k2 said:

I sent an email and will wait to hear from them in the next business
day.

Click to expand...

Good

Kota2k2 said:

Macro shot of the repair invoice

Click to expand...

This does look bad in the lower left but they will say paper is not
flat...

True, I didn't flatten the paper but the general left side is not sharp like the rest of the sentence.

Kota2k2 said:
Kota2k2 said:

Shot in P mode, flash on

Click to expand...

Blanket & picture frame on left side appear to be OOF in this one...

Yes.

Kota2k2 said:
Kota2k2 said:

Shot in P mode, flash on

Click to expand...

Was the camera focused on the window in this one?

Yes but if you look at the right side of the door, focused but left side, bad blurriness.

Kota2k2 said:
Kota2k2 said:

What do you think?

Click to expand...

I think you should set the camera on a tripod & shoot something that
is perfectly squared off to the camera to be certain. Shoot a brick
wall, the wall of your barn or anything that is flat & parallel to
the camera lens & then see if the left side is OOF...

Will try this when I get a chance.
I did take a few out of the window shots. Some looked better and some didn't.
Here is one, just resized for the web and lightened.
The tree to the left is not sharp.

BTW - I just got an email from Canon, they will send me another prepaid label.

It doesn't matter if I do more testing, the left blurriness is going to irk me especially when it wasn't there before.

"Thank you for writing to us. We value you as a Canon customer and
appreciate the opportunity to assist you with your PowerShot A80. We are
sorry to hear that there is left side blurriness.

A case has been created for you in our database to document this issue.
A second case has been created to send you a shipping label. This
shipping label will be e-mailed to you at this E-mail address in 24-48
hours.

We hope this information is helpful to you. Please let us know if we
can be of any further assistance with your PowerShot A80.

Thank you for choosing Canon. "

Now if this goes back to Canon and comes back the same way or better, then I will give it up. I guess it will become 'another brick in the wall'.

Kota2k2 said:
Hope this helps & good luck dealing with EG,

--
Johnny0

--
----------------------------
regards,
sue anne
http://www.pbase.com/sueymarky

Serge 07 · Dec 18, 2008

Sue Anne, I had a similar problem with my S400 after Canon replaced the faulty CCD.

The S400 had always been a sharp picture taker but with the new CCD installed, all photos were blurry specially at the longer focal lengths. The service folks approved it a second time for a lens assembly adjustment and it was good as new when it arrived two weeks later.

I would have thought the lens assembly alignment would have been checked after reassembly but I'm just thankful to Canon for repairing my trusty S400. All in all, I was pleased with their customer service.

I'm sure your A80 will be fine when it returns.

sueanne · Dec 18, 2008

Thanks Serge !

If it the lens alignment, then I am crossing my fingers that Canon will fix that and it will be good as before.

I am glad your S400 is back to new too.

I sent it out yesterday so will see what happens when/if it comes back.

Serge 07 said:
Sue Anne, I had a similar problem with my S400 after Canon replaced
the faulty CCD.

The S400 had always been a sharp picture taker but with the new CCD
installed, all photos were blurry specially at the longer focal
lengths. The service folks approved it a second time for a lens
assembly adjustment and it was good as new when it arrived two weeks
later.

I would have thought the lens assembly alignment would have been
checked after reassembly but I'm just thankful to Canon for
repairing my trusty S400. All in all, I was pleased with their
customer service.

I'm sure your A80 will be fine when it returns.

--
----------------------------
regards,
sue anne
http://www.pbase.com/sueymarky

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My A80 CCD Sensor woes ...

JimMc

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Ronnie H

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sueanne

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sueanne

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