Doug Walker
Senior Member
Since Canon honors all warranties, USA or International, there would be no problem.
Doug Walker
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Doug Walker
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Does DeltaInternational sell Canon Lenses with USA Warranty?
- Thread starter John P.
- Start date
Doug Walker
Senior Member
B&H or Delta IS the place to buy if you want to cover your a$$ and be confident of a dealer that will stand behind there sales. Over the past year and half I've spent thousands at both Delta and B&H and have confidence in both. However, Delta's prices are lower overall. There are many shady dealers that pull the "bait and switch" or tack on huge shipping and up fees (on the order of $100) so in the end you don't save. I've been bit by several.
You can always find special deals that will at times be nearly the same as Delta's prices. Overall, Delta's prices are much cheaper and their shipping is lower not higher as you indicated. In addition, Delta's customer service is better, bar none. In my case I wanted the 70-200 IS and Delta was the only reputable dealer that offered a huge savings over others (I did my homework).. I made the comparison to B&H including the MACK warranty to keep it apples and apples. Even if you strip out the warranty from B&H's price, the difference is still $210, enough for me to buy Delta. You can make other comparisons. The Canon FS4000 film scanner is $737 at Delta and B&H's "email me a special price" offer is $849. B&H's "normal" price on this is $999.
MACK is an authorized repair facility for Canon. Whether someone chooses to use MACK is up to them. Delta's prices include the MACK warranty so it's there if you need it.
Confidence in a dealer who will respond to me needs is paramount. Both Delta and B&H meet this requirement. At this point, I buy only from Delta or B&H, whoever has the lowest price unless neither carries what I want.
You can always find special deals that will at times be nearly the same as Delta's prices. Overall, Delta's prices are much cheaper and their shipping is lower not higher as you indicated. In addition, Delta's customer service is better, bar none. In my case I wanted the 70-200 IS and Delta was the only reputable dealer that offered a huge savings over others (I did my homework).. I made the comparison to B&H including the MACK warranty to keep it apples and apples. Even if you strip out the warranty from B&H's price, the difference is still $210, enough for me to buy Delta. You can make other comparisons. The Canon FS4000 film scanner is $737 at Delta and B&H's "email me a special price" offer is $849. B&H's "normal" price on this is $999.
MACK is an authorized repair facility for Canon. Whether someone chooses to use MACK is up to them. Delta's prices include the MACK warranty so it's there if you need it.
Confidence in a dealer who will respond to me needs is paramount. Both Delta and B&H meet this requirement. At this point, I buy only from Delta or B&H, whoever has the lowest price unless neither carries what I want.
JohnM31499
Veteran Member
I bought the same lens two weeks ago from Greg at Canoga for $1650(USA goods).
-John
JohnM31499
Veteran Member
Delta & B&H are fine(I have dealt with both), but I'll take Canoga over either one. Canoga is an official Canon dealer, their prices are as good as Delta & their service is as good as you will find anywhere,
-John
M
Michael Salzlechner
Guest
Doug
i didnt say B&H wasnt a good place to by from.
But if you think you have to buy from them to cover your a$$ then you are completely off. There are a number of places that have good service and quality and offer better prices than B&H. Canoga is one of them and i actually would say that Canoga's service is better than B&H's. I bought from both of them and will keep buying from both but canoga certainly gets more of my business.
As i mentioned even the shipping fees are higher on delta and b&h's shipping fees are pretty much the highest ones anyway.
As for the 70-200 as you can read a bit further down you didnt do your homework 'properly'.
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Michael Salzlechner
StarZen Digital Imaging
http://www.starzen.com/imaging
i didnt say B&H wasnt a good place to by from.
But if you think you have to buy from them to cover your a$$ then you are completely off. There are a number of places that have good service and quality and offer better prices than B&H. Canoga is one of them and i actually would say that Canoga's service is better than B&H's. I bought from both of them and will keep buying from both but canoga certainly gets more of my business.
As i mentioned even the shipping fees are higher on delta and b&h's shipping fees are pretty much the highest ones anyway.
As for the 70-200 as you can read a bit further down you didnt do your homework 'properly'.
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Michael Salzlechner
StarZen Digital Imaging
http://www.starzen.com/imaging
Doug Walker
Senior Member
Absolute price is not the only thing to be concerned about. As far as Canoga is concerned, I was in California in December and paid a visit to their store. I bought a Sigma 15-30 from them. Two things: (1) They wouldn't drop their price to meet Delta's and (2) the first one I picked up squeeked when rotating the zoom ring. The sales person noticed this and put it back in the box and back on the shelf for the next unsuspecting customer. Delta doesn't following this practice. If you send a defective item back to Delta they return it to the manufacturer. Delta will ask you what's wrong with the item. This is why I use Delta - great prices and confidence in their customer oriented service.
Doug Walker
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Doug Walker
Greg M
Senior Member
Their prices are not that low.
That's because of the 2-3 month lag time between when they submit their ad for print and when it actually shows up in the magazine.
Bestpriceaudiovideo.com is $200 cheaper then anybody on the 70-200L IS and it is a US version (not that it really matters).
Greg M
Senior Member
This is what I don't like about Canoga. They play pricing games with their website.
Back in Febuary, when all of the D60 preorders were going to Canada, they advertised in big bold print that the D60 preorder was $1899. In very small print they stated that this was for the body only. They knew that this wasn't going to be available until at least June. This was just to capture more preorders.
On the other side of their games is the fact they advertise a high price on their site, hoping that people will pay it, and then offer a lower price if you call. Their web price is $1850 for the 70-200L IS but they will sell it for $1650. Why not be straight with the public and list the best price on their website?????
Right now BestPriceAudioVideo.com is the only place that is being striaght with the public about the pricing of the 70-200L IS. They have it for $1699. I won't even start about B&H, $1850 for grey? Talk about taking advantage of the supply and demand on that lens.
Greg M
Senior Member
don Terrana
Well-known member
Dear Steve, I can find no reference to the D60 anywhere in the site. Search shows no results.
Would youn please tell me what you are referring to?
I have been told you have to telephone them to get details on buying the D60. Also was your camera a gray market item.?
And how much extra do they get?
Don Terrana
SteveH2
Well-known member
http://www.deltainternational.com/store/Item.asp?ItemNo=CNCD60
Yes it was gray, so you have to spend an extra $2 for a plug adaptor.
Not sure what you mean by extra?
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SteveH (the other one)
don Terrana
Well-known member
Are you talking about the ac power connetion, or some other plug? Isn't sevice a problem with a gray market purchase?
dear Steve ,
The camera normally sells for $2200. By extra I mean how much above $2200.
Simple enough, I thought.
Thanks,
Don
don Terrana
Well-known member
Steve ,
Disregard the following. I found the item as per your URL.
Sorry for my incorrect post.
Thanks, Don T
Doug Walker
Senior Member
How is $1650 better than $1640? Since Canon honors the international warranty the same as the USA warranty, there is no advantage.
Read my other post on my experience with Canoga. The only way I can trust Canoga is to be in their store looking at the item I want to purchase to be sure I'm not getting something with an obvious defect. If I'm in their store I have to pay sales tax. Let's see - $1650 plus 8% sales tax = $1782. Nope, Canoga still looses.
If you want to buy from Canoga, fine. I elect not to.
SteveH2
Well-known member
Donald,
As far as I can tell, the only "difference" in my camera is the plug for the battery charger. It's european (one of the many variants, with 2 round plugs, not flat.) So I had to run to radio shack to buy a adaptor. The battery charger will work anywhere, just like a laptop, or whatever.
I thought the manual would be in greek or something, but it was in English. No problems with the software either.
I've had no warranty problems to date, but nothings broken on me.
Do a search on "delta warranty grey" (or something similar.) I haven't heard of any problems. It appears that Canon USA will honor a "grey market warranty." Then there's the MAC warranty, and I don't even know what that is but I've got one, good for 3 years.
I'm moving to Japan this fall, so the concerns over Canon USA servicing the camera are minor to non-existant for me.
Any other questions (feel free to ask) or just do a search on "lee rothman" as he's their unofficial goodwill ambassador and had lot's of experience (all good) with them.
If you're going to buy local, the price difference won't be a factor. Some people are "grey market phobes" and that's fine too. Right now the D60 is cheaper through B&H and others, it's just not available (soon anyway). So it's your choice. Not sure how many Delta has in stock anyway, I'd be surprised if they still have one, but that's what I thought when I called, and they did have one.
Good luck
SteveH (the other one)
As far as I can tell, the only "difference" in my camera is the plug for the battery charger. It's european (one of the many variants, with 2 round plugs, not flat.) So I had to run to radio shack to buy a adaptor. The battery charger will work anywhere, just like a laptop, or whatever.
I thought the manual would be in greek or something, but it was in English. No problems with the software either.
I've had no warranty problems to date, but nothings broken on me.
Do a search on "delta warranty grey" (or something similar.) I haven't heard of any problems. It appears that Canon USA will honor a "grey market warranty." Then there's the MAC warranty, and I don't even know what that is but I've got one, good for 3 years.
I'm moving to Japan this fall, so the concerns over Canon USA servicing the camera are minor to non-existant for me.
Any other questions (feel free to ask) or just do a search on "lee rothman" as he's their unofficial goodwill ambassador and had lot's of experience (all good) with them.
If you're going to buy local, the price difference won't be a factor. Some people are "grey market phobes" and that's fine too. Right now the D60 is cheaper through B&H and others, it's just not available (soon anyway). So it's your choice. Not sure how many Delta has in stock anyway, I'd be surprised if they still have one, but that's what I thought when I called, and they did have one.
Good luck
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SteveH (the other one)
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Michael Salzlechner
Guest
Doug
if you think saving $10 to get grey instead of us thats fine. BTW while canon may honor warranties currently this is something they elect to do and they can change this at any time and switch to Nikon mode where they dont even service it even if you pay for it and i wouldnt fault them for it. Also actually canoga's shipping is a few dollars cheaper so the $10 will be even less to nil.
As far as your experience with canoga something tells me that i trust my own experience and the experience of a lot of other people more than the one from a person that seems to be on a revenge trip against them.
If you do a search on Delta you will find that delta also resold equipment that was already used. I have never received anything from Canoga or B&H that was used and if i had i would have returned it.
You simply seem to have a hate against canoga which shows pretty well. All i do is to compare prices and decide based on that and based on the service i receive, then i choose the one that makes the most sense.
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Michael Salzlechner
StarZen Digital Imaging
http://www.starzen.com/imaging
if you think saving $10 to get grey instead of us thats fine. BTW while canon may honor warranties currently this is something they elect to do and they can change this at any time and switch to Nikon mode where they dont even service it even if you pay for it and i wouldnt fault them for it. Also actually canoga's shipping is a few dollars cheaper so the $10 will be even less to nil.
As far as your experience with canoga something tells me that i trust my own experience and the experience of a lot of other people more than the one from a person that seems to be on a revenge trip against them.
If you do a search on Delta you will find that delta also resold equipment that was already used. I have never received anything from Canoga or B&H that was used and if i had i would have returned it.
You simply seem to have a hate against canoga which shows pretty well. All i do is to compare prices and decide based on that and based on the service i receive, then i choose the one that makes the most sense.
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Michael Salzlechner
StarZen Digital Imaging
http://www.starzen.com/imaging
wolfwatcher
Forum Enthusiast
I can no longer agree with you, John. Canoga just sold a lens, that was ordered for me and on which I agreed to a deposit, to somebody else. This was OK to them because they found me another. Trouble is, they could not get it shipped, some excuse from the Canon wharehouse. So, today UPS delivered back my bank check instead of the lens. Nice work Canoga!
Chris
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Chris
DavidP #28649
Forum Pro
I wonder whoever gave you that idea about Delta? 
PS -- I don't know if it was used or not, but it had clearly been damaged before shipment.
B&H has shipped out obviously used things before (several threads long ago addressed this), and I'm quite confident that any dealer with significant volume has done this (unintentionally) in the past at some point, too.
The Unofficial Photographer of The Wilkinsons
http://thewilkinsons.crosswinds.net
Photography -- just another word for compromise
PS -- I don't know if it was used or not, but it had clearly been damaged before shipment.
B&H has shipped out obviously used things before (several threads long ago addressed this), and I'm quite confident that any dealer with significant volume has done this (unintentionally) in the past at some point, too.
--
The Unofficial Photographer of The Wilkinsons
http://thewilkinsons.crosswinds.net
Photography -- just another word for compromise
M
Michael Salzlechner
Guest
David
ah it was you [g].
Essentially that is a thing i dont care much for which is really bad in the US. I mean go to a book store and try to buy a book that doesnt have any bent pages.
IMHO you shouldnt be able to try things like that anyway except if the item is specifically meant for trying. I mean people do this kind of stuff to 'rent' things for a little while and those are generally the ones that ***** about it.
Pretty funny too that people think that just because it is returned to the manufacturer (which we know isnt always true anyway) they dont go back to the dealer after they have been repackaged. Are people really so naive to think that the manufacturer destroys them or something ?
Any shop or dealer will do some things every once in a while that are not right. Sometimes by accident sometimes on purpose. It is important how they handle it if it happens.
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Michael Salzlechner
StarZen Digital Imaging
http://www.starzen.com/imaging
ah it was you [g].
Essentially that is a thing i dont care much for which is really bad in the US. I mean go to a book store and try to buy a book that doesnt have any bent pages.
IMHO you shouldnt be able to try things like that anyway except if the item is specifically meant for trying. I mean people do this kind of stuff to 'rent' things for a little while and those are generally the ones that ***** about it.
Pretty funny too that people think that just because it is returned to the manufacturer (which we know isnt always true anyway) they dont go back to the dealer after they have been repackaged. Are people really so naive to think that the manufacturer destroys them or something ?
Any shop or dealer will do some things every once in a while that are not right. Sometimes by accident sometimes on purpose. It is important how they handle it if it happens.
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Michael Salzlechner
StarZen Digital Imaging
http://www.starzen.com/imaging
DavidP #28649
Forum Pro
Me? LOL. Uh, yep.
The first lens was clearly defective. And the box had clearly been damaged prior to shipping. Coincidence? Very possible.
At any rate, somebody, somewhere, through SOME store, I'm sure will be sold those two lenses I returned. One would like to think that the first one (clearly defective) got returned to the factory for adjustment and will be sold as refurbished. The second one was OK - it just wasn't any better than the one I currently had (maybe slightly worse).
I've never cared to "cherry-pick", but when I heard so much hype about 70-200/2.8 IS's being as sharp as a 135/2, and yet mine wasn't as sharp as my old non-IS model, and at the price I paid . . . . well, I just had to make sure I didn't have a bum lens.
I suspect I have an average 70-200/2.8 IS lens. And that my old non-IS was simply a VERY good one.
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The Unofficial Photographer of The Wilkinsons
http://thewilkinsons.crosswinds.net
Photography -- just another word for compromise
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