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Am I the only one P*ssed *ff with Pentax and the K20D firware upgrade?

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Douglas Film said:
Because I have never done it before. And no I have never edited any
exif stuff. Compared to most on this forum I am an old guy and would
need step by step instructions. I guess if someone would walk me
through it I would give it a try.
Click to expand...
Go here: http://freeweb.siol.net/hrastni3/foto/exif/exiftoolgui.htm
Follow the instructions and install both ExifTool and ExifTool GUI.

Run ExifTool GUI.

Navigate to folder where are your problematic PEFs:



Then select all PEFs (Ctrl+A) and press Edit EXIF button:



In EXIF Edit dialog change Make, uncheck "backup" (unless you want backup) and hit "Save":



--
Edvinas
 
Instead of ranting on here, have you actually listened to what the people have said here. its actually very poor programming on the parts of bibble etc. several apps still work and several don't so Pentax didn't change the actual PEF format at all. All they did was change the EXIF to ACCURATELY report the firmware revision of the camera. If an app crashes because they read this and doesn't handle the info properly then it really is their fault and not Pentax's.

All your complaining is doing is putting you in a bad light. As for me I understand the actual problem and its not pentax's fault in anyway what so ever.

What about people who complain about hot pixels to Pentax. the first thing they are going to ask for is to upgrade firmware and try again. Now if they see a hot pixel image with firmware 1.01 then they have a problem so they have to put that info in there.

In fact thats good programming by Pentax and lazy programming by the third party developers.
Douglas Film said:
Its my camera and I can whine if I want to.
I am not the only person who is p*ssed about this problem so I will
complain until
it is resolved.
I am amazed at the number of people who are happy to put up with this
sh*t and say nothing
Douglas Film
Click to expand...
--
Justin
--------------------------------------------------------
The Blind Pig
http://www.jeber.com/Members/Justin/Gallery/
Photobucket
http://s107.photobucket.com/albums/m313/justin-23/
 
I agree with everything you post. However, I doubt you can change the OP's mind. It's an emotional response, not one rooted in reason or knowledge. He wants to use BibblePro, and if he can't, the fault lies squarely with Pentax regardless of the facts.

I can appreciate the efforts of Edvinas and others who've spent the time to post information and fixes even if the OP cannot.

--
rc

 
The change in the firmware reflects the change from Pentax Corp. to be a brand name (Pentax) inside the Hoya corp. When the K20D was released, it was released by Pentax Corp. Pentax Corp. ceased to exist in 31th of March 2008.

So Hoya simply skipped the "Corp" part in the firmware, so it only says "Pentax".

Because of this, several RAW converters now refuses to work with the PEF's from the K20D.

This is simply stupid programming from the makers of the RAW-softwares. A little "corp" can make so much difference. It still says "Pentax" in the file!

--
Take care
R
http://www.flickr.com/photos/raphaelmabo
 
Putting "Corporation" back in the header is not a good thing to do, because the new firmware isn't issued by Pentax corporation. Pentax corporation does not exist! They can't say "corporation" when it is no longer in existence. It died 31th of March 2008.

It is not Pentax fault that RAW converters doesn't work with only "Pentax", that they also read "Corporation". Stupid programmers of the RAW converter software.

--
Take care
R
http://www.flickr.com/photos/raphaelmabo
 
Douglas Flm said:
Bull Sh*t, Pentax PEF files worked fine in the original firmware
with Bibble and capture one.
Click to expand...
Because Bibble and Capture One read "Pentax Corporation".
When it says only "Pentax", both Bibble and Capture One can't read the file.
This is bad programming in Bibble and Capture One.
Douglas Film said:
As I mentioned before Pentax
has such a small market share so that fixing this problem is not a
priority with third party software makers.
Click to expand...
If Pentax has such a small market share (being no 3 in the DSLR-market), then why took Bibble and Capture One the trouble making compatibility with the K20D in the first place then?
Douglas Film said:
I am not ready to give up my K20D anytime soon, but when I feel
Pentax has screwed its customers I will speak out.
Click to expand...
Hoya did not choose only "Pentax" in order to screw the customers.

They had to say only Pentax because "Pentax corporation", yes the "corporation" died at 31th of March 2008. There is no such thing as "Pentax Corporation" any more. They can't issue a firmware that says "Pentax Corporation" when there is no such thing!

--
Take care
R
http://www.flickr.com/photos/raphaelmabo
 
Then Pentax can never maker company changes, as you interpret this as being hostile to the customers and "screwing the customers".

Be glad that it still says "Pentax" in the firmware, it could say "Hoya" because Hoya owns the brand. This is a stupid thread and a stupid discussion.

If the programmers of Bibble and Capture One are so stupid that they can't read a file that says "Pentax" instead of "Pentax corporation", then this - again - is not Pentax fault and not the responsibility of Pentax. It's time for Bibble and Capture One to hire some smart programmers instead that can open a file as long as it says "Pentax", just "Pentax" should be enough.
It is actually Bibble and Capture One that is screwing their customers!
--
Take care
R
http://www.flickr.com/photos/raphaelmabo
 
Douglas Film said:
Looking at the problem from a user stand point I see it this way.
My third party programs worked. Pentax came out with a firmware
update that I installed to fix the hot pixel problem, now my
programs don't work. I blame Pentax.
Click to expand...
So you blame Pentax for being bought by Hoya Corp. so Pentax Corporation no longer exist? So you think Pentax "screwed the customers" when they were bought up by Hoya? If Hoya hadn't bought Pentax, the K20D would not have emerged on the market in the first place!

--
Take care
R
http://www.flickr.com/photos/raphaelmabo
 
Douglas Film said:
Its my camera and I can whine if I want to.
I am not the only person who is p*ssed about this problem so I will
complain until
it is resolved.
Click to expand...
So you want Hoya to sell off Pentax so Pentax Corporation can be a company again and thus firmware can be restored to Pentax Corporation?
Douglas Film said:
I am amazed at the number of people who are happy to put up with this
sh*t and say nothing
Click to expand...
Most of us here are very happy with the Hoya takeover, and the large investments that Hoya brings to Pentax R&D.

--
Take care
R
http://www.flickr.com/photos/raphaelmabo
 
Whatever you think of the tone of the OP's post, the balance of blame has to lie with Pentax - in the same way that Microsoft would be crucified if software ceased to work after minor hotfixes to Windows XP.

Where Pentax slipped up is in not performing regression with 3rd party converters after the update. Had they done so, would surely have alerted them to the inadvisability of altering the EXIF header on an existing camera model.

Whether or not Bibble uses a non-standard way to uniquely identify the RAW format is irrelevent in this case, and in any case without detailed knowledge of the EXIF spec any comment is just speculation.

If Pentax want to serve their customers correctly, they should (a) either release a further update or (b) warn users of the problem on their web site. In the meantime, the exiftool option sounds like a good workaround.

Mike
 
Model Mike said:
Whatever you think of the tone of the OP's post, the balance of blame
has to lie with Pentax - in the same way that Microsoft would be
crucified if software ceased to work after minor hotfixes to Windows
XP.
Click to expand...
The difference is that Microsoft has official guidelines to their programmers, and if the programmers follows those guidelines than their software should work even on newer Windows. Problem now is that many programmers uses work-around for bugs in Windows and those work-arounds are unofficial and because of this, some softare is not working on newer Windows.

The problem here with the PEF-files, is a simple word - "Corporation".

If Bibble did not expected "Corporation", if "Pentax" was enough for Bibble, then Bibble would be able to open the file. This is all very simple.

Bibble knew that Pentax Corporation was scheduled to die the 31th of March 2008, this is not something that they are unaware of. This was very official and has been official for more than half a year! This means that Bibble had plenty of time to prepare themselves for this change. And they did not.
Model Mike said:
Where Pentax slipped up is in not performing regression with 3rd
party converters after the update. Had they done so, would surely
have alerted them to the inadvisability of altering the EXIF header
on an existing camera model.
Click to expand...
Pentax altered the "maker" from "Pentax Corporation" to "Pentax".

This reflects that Pentax Corporation no longer exist, it ceased to exist the 31th of March 2008. Since 1st of April 2008, the "Pentax" is a brand name within the Hoya group.

If Hoya kept "Pentax Corporation" then they would actually lie, they would issue a firmware upgrade from a company that no longer exist. Surely you can't mean that
Model Mike said:
Whether or not Bibble uses a non-standard way to uniquely identify
the RAW format is irrelevent in this case, and in any case without
detailed knowledge of the EXIF spec any comment is just speculation.
Click to expand...
It is not speculation that Hoya changed the "maker" tag from "Pentax Corporation" to only "Pentax" and that Bibble can't open the file because of this.
Model Mike said:
If Pentax want to serve their customers correctly, they should (a)
either release a further update
Click to expand...
So you want Hoya to release firmware upgrades from a corporation that no longer exist? Is this really legal?

--
Take care
R
http://www.flickr.com/photos/raphaelmabo
 
korvus said:
Pentax is not responsible what-so-ever. Its like saying Microsoft is
responsible for all new hardware to work properly by Vista or XP.
That would be impractical.
Click to expand...
The K20D update is a minor version release, akin to a hotfix or a service pack in Windows. Hardly akin to a brand new operating system...

In any case, altering a field in the EXIF header so gratuitously seems to be asking for trouble - as there was no change in the RAW format, Pentax programmers should have taken a defensive line and not made any changes at all.

Mike
 
Roland Mabo said:
So you want Hoya to release firmware upgrades from a corporation that
no longer exist? Is this really legal?
Click to expand...
I don't find it particularly clever to change a Maker / Model tag in 0.1 version update. You normally update these tags only once on a whole new version (X.0) update and you'd better make sure your third party providers know about it in advance.
Reminds me of the K10 firmware "update" which tossed out the Debug menu.
 
Roland Mabo said:
Pentax altered the "maker" from "Pentax Corporation" to "Pentax".
This reflects that Pentax Corporation no longer exist, it ceased to
exist the 31th of March 2008. Since 1st of April 2008, the "Pentax"
is a brand name within the Hoya group.
Click to expand...
Totally irrrelevent. The Pentax engineers should have programmed defensively by not making any unecessary changes to the file format. Period.
Roland Mabo said:
If Hoya kept "Pentax Corporation" then they would actually lie [...]
Surely you can't mean that
Click to expand...
Yes, that is exactly what I mean.

Mike
 
Roland Mabo said:
So you want Hoya to sell off Pentax so Pentax Corporation can be a
company again and thus firmware can be restored to Pentax Corporation?
Click to expand...
Lol :-)

Roland, I'm beginning to think that you're having a fun little troll here, but it's beginning to get a little tiresome.

Mike
 
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