Am I the only one Pssed ff with Pentax and the K20D firware upgrade?

Douglas Film · Jun 29, 2008

I am upset that that Pentax has given us a K20D firmware update that does not let me use PEF files in my RAW editors of choice, Bibble and Capture one. I feel they should Immediately put out another update to fix this problem. Now I am forced to use my old reliable DS again.

Where is Ted, apart from showing us stupid ads or rebate programs pentax has for a very limited group (education rebate) can he help get a major problem to a lot of users fixed. I doubt it.

How Pentax handles this mess will tell me a lot about the character of the company.

My wife is laughing herself silly these days as she wanted me to get a Nikon D300 instead the K20D.
Douglas Film

DS_Dave · Jun 29, 2008

...broke the ability to view K20D PEFs using preview/etc on the Mac...pretty silly tying in the FW to the camera make/model. Now all I can quick view are the old 1.00 FW PEFs.

Dave
--
GMT +9:30
http://dave.colourpixels.net/

Rupert60 · Jun 29, 2008

Not a good thing, I agree. I use Spix and don't know what would happen there, but I don't intend to find out. No new firmware here, if all it does is Hot Pixels, I've spent hours trying to find some without success, so until they give me a firmware upgrade that will give me some, I'm not interested.
--
'This is more serious than I thought.....but it is still fun!
http://www.pbase.com/rupertdog Take a look- It's Free!

DS_Dave · Jun 29, 2008

Hmm...have you tried the 2 sec timer? They are there, trust me - otherwise Pentax wouldn't have issued the FW upgrade ;-) I had a few, now I dont.

Of course if you can't see them, then more power to you

Dave

Rupert60 said:
Not a good thing, I agree. I use Spix and don't know what would
happen there, but I don't intend to find out. No new firmware here,
if all it does is Hot Pixels, I've spent hours trying to find some
without success, so until they give me a firmware upgrade that will
give me some, I'm not interested.
--
'This is more serious than I thought.....but it is still fun!
http://www.pbase.com/rupertdog Take a look- It's Free!

--
GMT +9:30
http://dave.colourpixels.net/

TMalford · Jun 29, 2008

Please tell me you've written to Pentax about this.

GMT minus 7

One lens leads to another.
http://www.gorgephotos.com/

jeffkrol · Jun 29, 2008

Batch conversion to change header in EXIF.
Not sure exactly how to do this but see this thread:
..........

1.01 only changed the company name from 'Pentax Corporation' to 'Pentax', which also confuse Picasa
......................

morfic@heracles: MyPictures/50-135/raw$ Image-ExifTool-7.32/exiftool -Make="PENTAX Corporation" .pef
25 image files updated
morfic@heracles: ~~MyPictures/50-135/raw$~~

Yes, the files now opens fine in Bibble
............................
Think you know how to fix this link

http://www (dot)pentaxforums.com/forums/pentax-dslr-discussion/30136-k20d-1-01-firmware-update-broke-iphoto-08-pef-support.html

--
360 minutes from the prime meridian. (-5375min, 3.55sec) 1093' above sea level.

'The exposure meter is calibrated to some clearly defined standards and the user needs to adjust his working method and his subject matter to these values. It does not help to suppose all kinds of assumptions that do not exist.'
Erwin Puts

geoduck · Jun 29, 2008

. . . on K20D owners!

jeffkrol · Jun 29, 2008

Can you blame Pentax since Pentax Corporation no longer exists as a legal entity...
Actually I guess, if you think about it, it's the original EXIF that was wrong.
--
360 minutes from the prime meridian. (-5375min, 3.55sec) 1093' above sea level.

'The exposure meter is calibrated to some clearly defined standards and the user needs to adjust his working method and his subject matter to these values. It does not help to suppose all kinds of assumptions that do not exist.'
Erwin Puts

Russ Houston · Jun 29, 2008

It's Pentax's fault (I guess) that a firmware fix was needed. However, pretty much every camera has a couple of iterations of firmware, so an update was coming eventually.

The raw processors have different ways of determining the file format. It's their responsibility to upgrade their software. Your ire is misdirected, IMHO. Still, I'm sure it's frustrating.
--
Russ
http://www.flickr.com/photos/rfortson/
http://www.pentaxphotogallery.com/russfortson
Even bad photography can be fun

Russ Houston · Jun 29, 2008

I tried the "recipe" verbatim, but never saw them. Regardless, I upgraded firmware since they usually fix other undocumented "features" along the way.
--
Russ
http://www.flickr.com/photos/rfortson/
http://www.pentaxphotogallery.com/russfortson
Even bad photography can be fun

Douglas Film · Jun 29, 2008

I tried to use their email thing on the Pentax imaging web site but being Pentax the I can't make it work. Next I will try to find Ted's email address. I tell you this is no fun with my wife laughing in the back ground.
Douglas Film

tcom · Jun 29, 2008

Rupert60 said:
Not a good thing, I agree. I use Spix and don't know what would
happen there, but I don't intend to find out. No new firmware here,
if all it does is Hot Pixels, I've spent hours trying to find some
without success, so until they give me a firmware upgrade that will
give me some, I'm not interested.
--
'This is more serious than I thought.....but it is still fun!
http://www.pbase.com/rupertdog Take a look- It's Free!

Silkypix works fine on RAW PEFs of 1.01 K20D files.

--
Dominique

http://www.pbase.com/tcom

Douglas Film · Jun 29, 2008

I have read the thread and know there is a work around but this is not the kind of think most users fell comfortable doing.
Douglas Film

Douglas Film · Jun 29, 2008

Now that we know there is a problem with 3rd part raw software I think Pentax should put out a firmware fix turning back the new header to the old header.

Pentax has such a small market share that companies like Bibble are not worried about losing Pentax users and are in no hurry to update their software, but then if Nikon or Canon did this there would be a Bibble updated software yesterday.
Douglas Film

Douglas Film · Jun 29, 2008

Silkypix is great software but for all its faults I prefer the Bibble work flow and like the fact that it is an American company.
Douglas Film

OzSavage · Jun 29, 2008

...everyone else realises its up to the software company to bring out an update to support the new .pef files.

--
Dave Savage
GMT +8:00 hrs
http://flickr.com/photos/disavage/
http://www.pentaxphotogallery.com/davidsavage

A Modest Mouse · Jun 29, 2008

In the long run, I don't think Pentax has a lot of worries about losing Bibble customers; in the end Bibble is far from being a software leader in PP or RAW handling - and as others have typed, it is not Pentax's responsibility to change/update/alter RAW formats to the liking of a very limited software user base... it is very much Bibble's job on the 3rd party end. If anything, Bibble should be losing your business - or incurring your wrath.

-Mouse

Douglas Film said:
Now that we know there is a problem with 3rd part raw software I
think Pentax should put out a firmware fix turning back the new
header to the old header.
Pentax has such a small market share that companies like Bibble are
not worried about losing Pentax users and are in no hurry to update
their software, but then if Nikon or Canon did this there would be a
Bibble updated software yesterday.
Douglas Film

--
Hardly education
All them books I didn't read
They just sat there on my shelf
Looking much smarter than me

My Pentax K100D Super + FA35mm Gallery

http://s214.photobucket.com/albums/cc130/AMMouse/Pentax%20K100D%20Super/Pentax%20FA35/

My Pentax K100D Super + FA43mm Limited Gallery

http://s214.photobucket.com/albums/cc130/AMMouse/Pentax%20K100D%20Super/Pentax%20FA43%20Limited/

My Pentax K100D Super + DA70mm Limited Gallery

http://s214.photobucket.com/albums/cc130/AMMouse/Pentax%20K100D%20Super/Pentax%20DA70%20Limited/

Douglas Film · Jun 29, 2008

Bull Sh*t, Pentax PEF files worked fine in the original firmware with Bibble and capture one. There is no way I know to roll back to the old software so now I am screwed. As I mentioned before Pentax has such a small market share so that fixing this problem is not a priority with third party software makers.

I am not ready to give up my K20D anytime soon, but when I feel Pentax has screwed its customers I will speak out.
Douglas Film

Douglas Film · Jun 29, 2008

I have emailed Eric at bibble. But Bibble is but one program affected. I surely hope Pentax does not want me to use their software. I think everyone agrees it is cr*p.
Douglas Film

mrxdimension · Jun 29, 2008

In the free software world things of this nature are often fixed in a matter of hours or days. If not you have the information to fix it yourself or hire someone to do it for you. Think the raw hack for Canon A or G series point and shoots that Canon said could only shoot jpeg. The G7 only shot jpeg, then the hack, then the G9 could shoot raw.

In a decade free software came out of nowhere and established a foothold in the commercial world largely because it's good enough, and the developers pay attention to their user base. The user base can largely take of itself if motivated. The secret is to not have a secret software recipe and restrictive license. Let everyone contribute according to their ability. IMHO off.

Definition: Hack is not Crack. Hack means a curious student investigating possibilities. Crack means a person with the same talents but with a motivation not in the best interest of the larger user community.

Am I the only one P*ssed *ff with Pentax and the K20D firware upgrade?

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Am I the only one Pssed ff with Pentax and the K20D firware upgrade?