Anyone bought an S20 in Japan with english software?

Colin Taylor19940 · May 30, 2000

I recently bought an S20 in Japan (I leave near Tokyo) and was promised by the camera store that Canon would swap my Japanese language software (ie Zoombrowser and Photostitch) for English... I subsequently contacted Canon Japan and they explained that software licensing prevented them from doing so. I also contacted Canon USA (through their "products purchased outside the USA" form) and received no reply.

The software is not unusable for doing basic things like downloading pics via USB - it runs on my English MacOS 9.0.4 and has plenty of icons (the universal language!). Furthermore, since Canon USA have the english photoshop plug-in available from their website, the problem is further reduced. However, it is rather annoying that I can't use the programmes to their full potential. Is there anyone out there who has experienced a similar problem with language and has found a work around?

Brahim · Jun 2, 2000

I had the same issue in France. I am not able to use the japanese software. I would like to know if you find a solution. I use the downloaded Twain USB driver and Ulead Photo Express 2. The only missing part is the joining function for the Canon tiled pictures.

Brahim

Colin Taylor said:
I recently bought an S20 in Japan (I leave near Tokyo) and was promised
by the camera store that Canon would swap my Japanese language software
(ie Zoombrowser and Photostitch) for English... I subsequently contacted
Canon Japan and they explained that software licensing prevented them
from doing so. I also contacted Canon USA (through their "products
purchased outside the USA" form) and received no reply.

The software is not unusable for doing basic things like downloading pics
via USB - it runs on my English MacOS 9.0.4 and has plenty of icons (the
universal language!). Furthermore, since Canon USA have the english
photoshop plug-in available from their website, the problem is further
reduced. However, it is rather annoying that I can't use the programmes
to their full potential. Is there anyone out there who has experienced a
similar problem with language and has found a work around?

Colin Taylor19940 · Jun 2, 2000

Brahim,

Thanks for the reply. I can use the software - including the joining software (Photostitch)... Its just that I can't read the font. I am using a mac, and the OS seems to be fairly tolerant of different language software. All of the USB connectivity works fine, just a pity I can't use it to its fullest potential.

Anyway - if I turn something up, I will let you know.

Colin.

Brahim said:
I had the same issue in France. I am not able to use the japanese
software. I would like to know if you find a solution. I use the
downloaded Twain USB driver and Ulead Photo Express 2. The only missing
part is the joining function for the Canon tiled pictures.

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Anyone bought an S20 in Japan with english software?

Colin Taylor19940

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