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3 dead 122u D7's. Fluke or flaw?

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Paul vzo

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After posting my experience a week or so ago ( http://www.dpreview.com/forums/read.asp?forum=1024&message=2398082 ) about the 122u firmware being installed not long before the camera died, I got one email directly relating a similar experience. I just got another one today. All of us experienced the same thing: FW installation went well, all seemed OK. During the first several hours or less of use, while the camera was on, presumably in "Record", it just died 101%. I'll grant you 3 users isn't a lot, but consider this:
1) Only those reading this thread would respond. How many others?

2) Was there ANY similar experience with the 121u FW? Anyone out there with a 121u death?
3) All died in the same manner.

4) My particular 122u file was forwarded to about 25 others. No one has emailed me back that their camera has died, so it doesn't seem to be a corrupted file or anything.

Please don't bother posting how your 122u is working fine, that's to be presumed. We need to find out if this is a low percentage fluke (some cameras + fw) or a coding flaw. Not that much can be done about the latter!
 
Paul vzo said:
After posting my experience a week or so ago

( http://www.dpreview.com/forums/read.asp?forum=1024&message=2398082 ) about the 122u firmware being installed not long before the camera died, I got one email directly relating a similar experience. I just got another one today. All of us experienced the same thing: FW installation went well, all seemed OK. During the first several hours or less of use, while the camera was on, presumably in "Record", it just died 101%. I'll grant you 3 users isn't a lot, but consider this:
1) Only those reading this thread would respond. How many others?
2) Was there ANY similar experience with the 121u FW? Anyone out
there with a 121u death?
3) All died in the same manner.
4) My particular 122u file was forwarded to about 25 others. No
one has emailed me back that their camera has died, so it doesn't
seem to be a corrupted file or anything.
Click to expand...
Paul vzo said:
Please don't bother posting how your 122u is working fine, that's
to be presumed. We need to find out if this is a low percentage
fluke (some cameras + fw) or a coding flaw. Not that much can be
done about the latter!
Click to expand...
Paul,

After I upgraded my D7 to 122u FW, I have noticed my camera "locking up" where I could see the last picture I took in the EVF but none of the buttons would respond (camera completely frozen). This has happened twice now and each time I have had to take the batteries out and re-install them. I would lose the last photo taken when the batteries were re-inserted and the camera revived.

I was trying to figure out what caused it, the FW or the cold weather (pics taken in below freezing temp) or a faulty CF card. I have taken pics in the recent past with the 121u firmware without this problem in similar weather. I think I have narrowed it down to the FW or the CF card. I have re-loaded the 121u FW and will try an another CF card in similar temperature.

Is this the kind of trouble you and others were getting?
 
No, ours is much worse. A completely dead camera, although your experience is certainly frustrating. Please read the aforementioned thread. Thanks for sharing your experience with the Minolta Dimage 7b. b for Beta. We're the testers!
Harry Park said:
Paul vzo said:
After posting my experience a week or so ago

( http://www.dpreview.com/forums/read.asp?forum=1024&message=2398082 ) about the 122u firmware being installed not long before the camera died, I got one email directly relating a similar experience. I just got another one today. All of us experienced the same thing: FW installation went well, all seemed OK. During the first several hours or less of use, while the camera was on, presumably in "Record", it just died 101%. I'll grant you 3 users isn't a lot, but consider this:
1) Only those reading this thread would respond. How many others?
2) Was there ANY similar experience with the 121u FW? Anyone out
there with a 121u death?
3) All died in the same manner.
4) My particular 122u file was forwarded to about 25 others. No
one has emailed me back that their camera has died, so it doesn't
seem to be a corrupted file or anything.
Click to expand...
HarryP said:
Please don't bother posting how your 122u is working fine, that's
to be presumed. We need to find out if this is a low percentage
fluke (some cameras + fw) or a coding flaw. Not that much can be
done about the latter!
Click to expand...
Paul,

After I upgraded my D7 to 122u FW, I have noticed my camera
"locking up" where I could see the last picture I took in the EVF
but none of the buttons would respond (camera completely frozen).
This has happened twice now and each time I have had to take the
batteries out and re-install them. I would lose the last photo
taken when the batteries were re-inserted and the camera revived.

I was trying to figure out what caused it, the FW or the cold
weather (pics taken in below freezing temp) or a faulty CF card. I
have taken pics in the recent past with the 121u firmware without
this problem in similar weather. I think I have narrowed it down
to the FW or the CF card. I have re-loaded the 121u FW and will
try an another CF card in similar temperature.

Is this the kind of trouble you and others were getting?
Click to expand...
 
I did it couple of days back. The focusing seems to have got better.
Hope my baby don't die.
Thanks,
Shankar.
Paul vzo said:
Harry Park said:
Paul vzo said:
After posting my experience a week or so ago

( http://www.dpreview.com/forums/read.asp?forum=1024&message=2398082 ) about the 122u firmware being installed not long before the camera died, I got one email directly relating a similar experience. I just got another one today. All of us experienced the same thing: FW installation went well, all seemed OK. During the first several hours or less of use, while the camera was on, presumably in "Record", it just died 101%. I'll grant you 3 users isn't a lot, but consider this:
1) Only those reading this thread would respond. How many others?
2) Was there ANY similar experience with the 121u FW? Anyone out
there with a 121u death?
3) All died in the same manner.
4) My particular 122u file was forwarded to about 25 others. No
one has emailed me back that their camera has died, so it doesn't
seem to be a corrupted file or anything.
Click to expand...
Paul vzo said:
Please don't bother posting how your 122u is working fine, that's
to be presumed. We need to find out if this is a low percentage
fluke (some cameras + fw) or a coding flaw. Not that much can be
done about the latter!
Click to expand...
Paul,

After I upgraded my D7 to 122u FW, I have noticed my camera
"locking up" where I could see the last picture I took in the EVF
but none of the buttons would respond (camera completely frozen).
This has happened twice now and each time I have had to take the
batteries out and re-install them. I would lose the last photo
taken when the batteries were re-inserted and the camera revived.

I was trying to figure out what caused it, the FW or the cold
weather (pics taken in below freezing temp) or a faulty CF card. I
have taken pics in the recent past with the 121u firmware without
this problem in similar weather. I think I have narrowed it down
to the FW or the CF card. I have re-loaded the 121u FW and will
try an another CF card in similar temperature.

Is this the kind of trouble you and others were getting?
Click to expand...
Click to expand...
 
Before I forget, again, I KNOW you're experienced in quite a bit, but just in case YOU forget...don't tell Minolta where you got the FW update! You bought a pct, right, and upgraded your FW from THEIR CD, right?--Mr Pedagogue - Win XP Pro, D7, PSP7
 
Paul vzo said:
Please don't bother posting how your 122u is working fine, that's
to be presumed. We need to find out if this is a low percentage
fluke (some cameras + fw) or a coding flaw. Not that much can be
done about the latter!
Click to expand...
It may be neither. Consider that the flash device normally sits
acting like a ROM. Then lo-and-behold it gets whammed with
a whole load of programming signals and data and extra power.

In effect an exceptional situation has occured. One that the
camera maybe is expected to go through two or three times
at most during its post-factory lifetime.

Even if coding might provoke such a problem it's still a result
of poor system design and implementation that a coding flaw
can have an irrecoverable outcome.

-----------------Andrew.
 
Hi Paul,

To balance the question, you need to also ask how many cameras have died the in the same way while running previous firmware versions i.e. v021 or v121.

Considering the total number of cameras sold probably runs into many tens, perhaps hundreds, of thousands, I would expect quite a few have died regardless of the firmware version.

It could easily be the case that your D7 (and the other two) would have died anyway, even with the v121 firmware.

So, suggestion; ask how many v021 and v121's have died too.

Cheers.

Mark H.
 
Yes, you are absolutely right. I did not ask this in the original post, but did address this in my other, original thread on this topic. Rounghly, I said this: If 1000 people installed 121u without a problem, and 100 installed 122u with three problems, we have statistical variance!
Mark H said:
Hi Paul,

To balance the question, you need to also ask how many cameras have
died the in the same way while running previous firmware versions
i.e. v021 or v121.

Considering the total number of cameras sold probably runs into
many tens, perhaps hundreds, of thousands, I would expect quite a
few have died regardless of the firmware version.

It could easily be the case that your D7 (and the other two) would
have died anyway, even with the v121 firmware.

So, suggestion; ask how many v021 and v121's have died too.

Cheers.

Mark H.
Click to expand...
 
FYI, I got my 4th account by email this AM.
Paul vzo said:
Mark H said:
Hi Paul,

To balance the question, you need to also ask how many cameras have
died the in the same way while running previous firmware versions
i.e. v021 or v121.

Considering the total number of cameras sold probably runs into
many tens, perhaps hundreds, of thousands, I would expect quite a
few have died regardless of the firmware version.

It could easily be the case that your D7 (and the other two) would
have died anyway, even with the v121 firmware.

So, suggestion; ask how many v021 and v121's have died too.

Cheers.

Mark H.
Click to expand...
Click to expand...
 
To find out why they don't work?

Or, are all 4 just setting around with a dead camera?
Paul vzo said:
Paul vzo said:
Mark H said:
Hi Paul,

To balance the question, you need to also ask how many cameras have
died the in the same way while running previous firmware versions
i.e. v021 or v121.

Considering the total number of cameras sold probably runs into
many tens, perhaps hundreds, of thousands, I would expect quite a
few have died regardless of the firmware version.

It could easily be the case that your D7 (and the other two) would
have died anyway, even with the v121 firmware.

So, suggestion; ask how many v021 and v121's have died too.

Cheers.

Mark H.
Click to expand...
Click to expand...
Click to expand...
 
A not quite dead variation on http://www.dpreview.com/forums/read.asp?forum=1024&message=2429799
Paul vzo said:
Paul vzo said:
Mark H said:
Hi Paul,

To balance the question, you need to also ask how many cameras have
died the in the same way while running previous firmware versions
i.e. v021 or v121.

Considering the total number of cameras sold probably runs into
many tens, perhaps hundreds, of thousands, I would expect quite a
few have died regardless of the firmware version.

It could easily be the case that your D7 (and the other two) would
have died anyway, even with the v121 firmware.

So, suggestion; ask how many v021 and v121's have died too.

Cheers.

Mark H.
Click to expand...
Click to expand...
Click to expand...
 
... but unlike my car or computer, I can't open the hood or case to determine the cause. And if I knew, there wouldn't be this thread and the other one on the same topic. And I'm not certain, that is the whole reason I posed this question and asked for experiences. Whether or not 122u did this, the camera goes in for repair.

I think a lot of these repair issues are being held close to Minolta's chest. They alone know what has REALLY gone wrong as we, the consumers, debug their beta version. They correct these and call it a D7i!
Ken B. said:
I think I'd like to know why the camera quit working before being
so certain it was a firmware update.

But, that's just me.
Paul vzo said:
John C. Iliff said:
So, Paul, what did Minolta say? Your camera should be back by now,
almost, from the repair shop.
--
Mr Pedagogue - Win XP Pro, D7, PSP7
Click to expand...
Click to expand...
Click to expand...
 
Yes, some are in. But it's not like Minolta ever tells you what was wrong, based on other repair posts. It appears that their warranty procedure, and it makes sense, is: 1)Intake and approval for warranty service, 2) If approved, make sure it isn't something like dead batteries, 3)If not stupid user error, send a repaired, used on the shelf camera back to the consumer, and 4)Eventually repair the unit sent in and put it on the shelf of #3.

I'm sure the repair department keeps track of repairs in order to find weakness and assist in service, but I can't imagine that the average consumer would make sense of "output pin 43 device C4 0.0v, replace device C4 and AD converter feed C3, ouput pin 43 device correct at 2.2VAC, 110hertz." I just made that up, but it would be something like that.
Ken B. said:
Or, are all 4 just setting around with a dead camera?
Paul vzo said:
Paul vzo said:
Mark H said:
Hi Paul,

To balance the question, you need to also ask how many cameras have
died the in the same way while running previous firmware versions
i.e. v021 or v121.

Considering the total number of cameras sold probably runs into
many tens, perhaps hundreds, of thousands, I would expect quite a
few have died regardless of the firmware version.

It could easily be the case that your D7 (and the other two) would
have died anyway, even with the v121 firmware.

So, suggestion; ask how many v021 and v121's have died too.

Cheers.

Mark H.
Click to expand...
Click to expand...
Click to expand...
Click to expand...
 
At the beginning of May I loaded the latest firmware upgrade (2.01e) onto my D7. It worked fine until halfway through a holiday, last week, and has been completely dead since (with the sole exception of displaying a low battery warning when the batteries ran down a bit). Now, I've got no response to anything.

Has anyone here made progress with their dead D7s?

Vince.
Paul vzo said:
I'll grant you 3 users isn't a lot, but ...
Click to expand...
 
What I am curious about is why did you receive email? why did the people respond in the forum instead of sending you email? since you said that the email that you received was after people have read the thread in this forum.

If I was experiencing similar thing..i would gladly report it in this forum instead of sending you email about it.

so I am curious.
Paul vzo said:
After posting my experience a week or so ago

( http://www.dpreview.com/forums/read.asp?forum=1024&message=2398082 ) about the 122u firmware being installed not long before the camera died, I got one email directly relating a similar experience. I just got another one today. All of us experienced the same thing: FW installation went well, all seemed OK. During the first several hours or less of use, while the camera was on, presumably in "Record", it just died 101%. I'll grant you 3 users isn't a lot, but consider this:
1) Only those reading this thread would respond. How many others?
2) Was there ANY similar experience with the 121u FW? Anyone out
there with a 121u death?
3) All died in the same manner.
4) My particular 122u file was forwarded to about 25 others. No
one has emailed me back that their camera has died, so it doesn't
seem to be a corrupted file or anything.

Please don't bother posting how your 122u is working fine, that's
to be presumed. We need to find out if this is a low percentage
fluke (some cameras + fw) or a coding flaw. Not that much can be
done about the latter!
Click to expand...
--
Daniella
http://www.photosig.com/viewuser.php?id=26918
http://www.pbase.com/zylen
C7OO FORUM: http://www.c700uz.com

c7OOuz, Dimage-7, Tcon14tele, C210tele, Cokin-173, Grad-ND, Hoya-red-Intensifier, Hoya_R_72.
 
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