ToasterFlyer
Senior Member
ABOVE..well put..and that is the way it should be..There's a benefit in being part of a comparatively small user base.
We actually get to interact with the company we buy products from
and they actually listen to us.
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ABOVE..well put..and that is the way it should be..There's a benefit in being part of a comparatively small user base.
We actually get to interact with the company we buy products from
and they actually listen to us.
The bug is so easy to reproduce that it's laughable how anyone could contend that it works properly unless the behavior isn't the same on all cameras:Mike, with all your caterwauling, you might want to have a look at
what Seng has been patiently uncovering here:
A test with my camera gives exactly the same result after upgrading the firmware. So they fixed the issue with the menu, but there is one issue left.The bug is so easy to reproduce that it's laughable how anyone
could contend that it works properly unless the behavior isn't
the same on all cameras:
Canon wants to improve their own equipment. They get it right in the end but the other ones cannot "blend in"! Sounds "windowsly" familiar. If you read it again the above description only excuses focus failures on Sigma lenses attached to Canon bodies as these later ones refuse to divulge the "code". How can this impinge on Sigma focus performance in Sigma bodies or others? Unless Sigma jumped the bandwagon and tried to create its own protocol a la Canon (copycat) and messed it up... am I getting warmer?It is and has been since the release of the 10D, when Canon began
this interface protocol approach. I know they get blamed for
everything; but in trying to improve something for their own
equipment (which did not really get done half right until the 20D),
they made a mess for the third-party players. And it seems to have
gotten worse since then as other companies have adopted their
approach.
----
Laurence
My idea of good company is the fellowship of clever, well-informed
people, who have a great deal of conversation and liberality of
ideas.
Jane Austen
http://www.pbase.com/lmatson/root
http://www.pbase.com/sigmadslr/root
http://www.pbase.com/cameras/sigma/sd10
http://www.pbase.com/cameras/sigma/sd9
http://www.beachbriss.com
--When you set color space to Adobe RGB and the menu indicates Adobe
RGB even after a shutdown yet images are getting tagged as sRGB
with the menu still indicating Adobe RGB, it's a bug and a rather
obvious one at that. I sent a very detailed description to Sigma
about this bug just days after the camera was released outlining
both the problem with the menu item not sticking and the fact
that images also got tagged with sRGB. I even went through all
possible workflows for setting Adobe RGB color space and outlined
the expected results versus what was actually happening. I called
Sigma and made sure the right people were on CC for this email.
Had they bothered to read my email it would have been obvious to
them that the bug was much more than just a menu/display issue.
That's part of what is so frustrating about my experience with the
SD14 in that they could easily have fixed this properly had they
paid attention to their customers who are trying to help them.
I could have overlooked the fact that they didn't pay attention to
my bug report and that's the reason 1.01 didn't get fixed. It's
not a big deal to me as I shoot mostly raw but I'd like it to
work. Add to that though, the latest little mishap by Sigma on my
10 days without the SD14 and lack of any real service, and I start
to get frustrated. Yes, Sigma called and said that they made a
mistake and that I was supposed to get a new camera, but that
happened right after I posted here that I was supposed to get a new
camera yet got the same one back with the same problem. Did they
really intend to send me another camera, or did they intend to just
dump the firmware on it, cross their fingers, and hope for the
best? Hard to say. I won't judge them on that as I can do nothing
more than speculate but I have to question why they would even
update the old camera to FW 1.01 if they intended all along to send
me a new camera. Seems a little more like after-the-fact damage
control. Anyway, I send it back again for the second time today
and will hope for a new camera. And yes, they are paying for the
shipping this time but I can't recover the initial $40 to send it
to them the first time. Water under the bridge on that one. With
any luck, I'll get a good one like most of you have and I can go
back to shooting with this camera.
Given the number of bugs in FW 1.00, I still believe this camera
wasn't ready for prime time. Maybe it is now (save for the
continuing Adobe RGB bug) and if they make good on my camera I'll
gain some confidence back. Regardless of what happens from this
point forward though, I've been an early adopter of many different
dSLR cameras and this has been the roughest road yet. I think that
if I can get this lemon out of my hands and get a good SD14 though,
it'll be worth it in the long run so I don't want anyone to base
their buy/no-buy decisions on just one guy. Most people don't have
the problems I've been having with the SD14 and I do tend to be a
bit unlucky when it comes to getting defective units on the first
go-round. :-/
--
Mike
Author: Qimage, Profile Prism
http://www.ddisoftware.com
there have been fewer complaints about Sigma to Sigma misfocuses or other problems than Sigma to xyz (canon for example) misfocuses.How can this impinge on
Sigma focus performance in Sigma bodies or others?
probably not. I have some other ideas but since I don't know if they're factual I won't post'em.am I getting warmer?
I don't say that you have to be wrong Laurence. But this sure sound strange....
It would go too far for my pea-sized brain to try to understand all
of the technical stuff behind this. But I have seen it done in two
separate Sigma shops, and it works.
This certainly seems to be the case..at least with the 30 1.4 that I had.Laurence.......so basically what you're saying is that if a
photographer has 2 bodies and one does not focus properly, and he
sends it along with the lenses in to have the system adjusted, they
will adjust the lenses to that body. Now the lenses don't focus
properly on the other body. Is there no way to adjust the body to a
known standard, rather than adjust the lenses to a body that might
be out of whack.
Like Mike stated, send in a body and lenses to be adjusted, they
tune the lenses to the body, the body dies or you buy the
another/newer body and the lenses don't focus properly, you have to
send everything back to get it all adjusted again. Sounds like it
could be a downward spiral into total frustration.
--Well I have to say Sigma went out of their way to get me a new
camera after the initial mishap as I sent the old camera back again
and have the new camera already. The new camera is behaving much
better than the old one but it still isn't perfect. The focus
problem is fixed but I still get an occasional lockup. I've even
had it lock up once while shooting which is not good. It's a 90%
improvement over FW 1.00 but FW 1.01 still seems to have a few bugs
related to lockups and of course the Adobe RGB bug for shooting
JPEG's is still there. At least I can live with it now and just
hope that FW 1.02 will fix even more problems and make the camera
more solid. I've only shot about 50 frames with the new camera but
I am starting to gain confidence in shooting with it again. So...
so far so good.
--
Mike
Author: Qimage, Profile Prism
http://www.ddisoftware.com
Well, I'm not. I had one instance of the "ERR" early on with the camera. Other than that, the camera hasn't done anything wrong that I have noticed. Wish I could say the same for the photographer. :-/You seem to have a frequency of lock-ups greater than anyone else?
Perhaps the electrical contacts on your lens is bad? Or, something
else?
Unless, other SD14 owners are also having lock-ups but not talking
about it?
--
http://srpluta.zenfolio.com/