Giving up on Sigma! :-(

another try: after I turned off camera, I turned it on, it said aRBG in the color space menu on camera, per Gunter's example (I initially had them backwards, ie what is sRBG vs aRBG). I took another photo, but when I looked at the tags in SPP3, the tag does say sRGB. I'm completely unsure at this point if the JPEG taken was in sRGB or aRBG. Can't really tell from the photo itself, because the dog is in a different position, but I'll put it up online #3496 http://www.pbase.com/update_image/77414170
So I've replicated the situation I think that you describe.

Other flash issue, I think more important to most users than colorspace isthe coloration of flash white balance (too yellow). Auto looks better to me thus far, and a lot of users would set the white balance on flash ... for flash... rather than changing the color space sRGB to aRGB -- which to my review gives less satisfactory color than sRGB.
Best regards, Sandy
[email protected]
http://www.pbase.com/sandyfleischman
http://www.flickr.com/photos/sandyfleischmann
 
Mike, with all your caterwauling, you might want to have a look at
what Seng has been patiently uncovering here:
The bug is so easy to reproduce that it's laughable how anyone could contend that it works properly unless the behavior isn't the same on all cameras:

Set shooting mode to "Fine" first, then:

(1) In the menu, set color space to Adobe RGB.
(2) Take some photos.
(3) Turn the camera off, wait 30 seconds, turn it back on.
(4) Take some more photos.
(5) Download all photos above to the computer and examine the color space.

When you've done the above, the photos you took in (2) will be tagged Adobe RGB as expected. The photos you took in (4) will be tagged sRGB even though when you check the menu, it is still set to Adobe RGB.

--
Mike
Author: Qimage, Profile Prism
http://www.ddisoftware.com
 
The bug is so easy to reproduce that it's laughable how anyone
could contend that it works properly unless the behavior isn't
the same on all cameras:
A test with my camera gives exactly the same result after upgrading the firmware. So they fixed the issue with the menu, but there is one issue left.

I don't care about this problem, just wanted to say that there are at least two cameras to reproduce the problem :)

Matthias
 
Laurence... you start sounding like my younger daughter when we got her and her sister the "Guess who?" game. All her questions were "Is it a boy?" regardless if there were only girls left, or baldies, or blonds or hats.
It appears to me that it is not a bug but much more than that.
--
'If your mother had a fight with your father don't let her brush your hair'
Sara 12 yrs old
'Never trust a dog to guard your food'
Gonçalo 8 yrs old
Paulo Ferreira
(equipment in profile)
http://www.pauloferreira.co.uk
http://www.azuzarte.com
http://www.pbase.com/pauloferreira
http://www.pbase.com/sigmadslr/paulo_ferreira
 
Just listen to yourself... it is Canon again!
It is and has been since the release of the 10D, when Canon began
this interface protocol approach. I know they get blamed for
everything; but in trying to improve something for their own
equipment (which did not really get done half right until the 20D),
they made a mess for the third-party players. And it seems to have
gotten worse since then as other companies have adopted their
approach.
Canon wants to improve their own equipment. They get it right in the end but the other ones cannot "blend in"! Sounds "windowsly" familiar. If you read it again the above description only excuses focus failures on Sigma lenses attached to Canon bodies as these later ones refuse to divulge the "code". How can this impinge on Sigma focus performance in Sigma bodies or others? Unless Sigma jumped the bandwagon and tried to create its own protocol a la Canon (copycat) and messed it up... am I getting warmer?
--
Laurence

My idea of good company is the fellowship of clever, well-informed
people, who have a great deal of conversation and liberality of
ideas.

Jane Austen

http://www.pbase.com/lmatson/root
http://www.pbase.com/sigmadslr/root
http://www.pbase.com/cameras/sigma/sd10
http://www.pbase.com/cameras/sigma/sd9
http://www.beachbriss.com
--
'If your mother had a fight with your father don't let her brush your hair'
Sara 12 yrs old
'Never trust a dog to guard your food'
Gonçalo 8 yrs old
Paulo Ferreira
(equipment in profile)
http://www.pauloferreira.co.uk
http://www.azuzarte.com
http://www.pbase.com/pauloferreira
http://www.pbase.com/sigmadslr/paulo_ferreira
 
..very much like the Kodak story.

When I bought my 14n, I did so at a discount price and with full knowledge of the problems but took the view that I would work around them and that's the hassle you got for a bargain price.

Against the background of this decision I have no personal complaints about what I bought, but personal stuff aside, I have a very firm opinion about the company that was prepared to take honest photographers' money for that heap of....

I'm not suggesting the Sd14 glitches are quite of the same magnitude but these days, with cameras like the D2x and the 5D around whose basic operation and standard of image quality is reliable and set the benchmark for expectations, it seems strange to me how many people are not only prepared to put up with indifferent product, shipped too early but to passionately defend a company that cynically does this.

Most of us are consumers, not company employees and we ought to speak with one voice about the minimum standards of competence we expect rather than act as apologists for the company.

The appalling blunders Kodak made and the shocking defects the 14n had out of the factory should have been a lesson to all vendors but still it appears to go on....
When you set color space to Adobe RGB and the menu indicates Adobe
RGB even after a shutdown yet images are getting tagged as sRGB
with the menu still indicating Adobe RGB, it's a bug and a rather
obvious one at that. I sent a very detailed description to Sigma
about this bug just days after the camera was released outlining
both the problem with the menu item not sticking and the fact
that images also got tagged with sRGB. I even went through all
possible workflows for setting Adobe RGB color space and outlined
the expected results versus what was actually happening. I called
Sigma and made sure the right people were on CC for this email.
Had they bothered to read my email it would have been obvious to
them that the bug was much more than just a menu/display issue.
That's part of what is so frustrating about my experience with the
SD14 in that they could easily have fixed this properly had they
paid attention to their customers who are trying to help them.

I could have overlooked the fact that they didn't pay attention to
my bug report and that's the reason 1.01 didn't get fixed. It's
not a big deal to me as I shoot mostly raw but I'd like it to
work. Add to that though, the latest little mishap by Sigma on my
10 days without the SD14 and lack of any real service, and I start
to get frustrated. Yes, Sigma called and said that they made a
mistake and that I was supposed to get a new camera, but that
happened right after I posted here that I was supposed to get a new
camera yet got the same one back with the same problem. Did they
really intend to send me another camera, or did they intend to just
dump the firmware on it, cross their fingers, and hope for the
best? Hard to say. I won't judge them on that as I can do nothing
more than speculate but I have to question why they would even
update the old camera to FW 1.01 if they intended all along to send
me a new camera. Seems a little more like after-the-fact damage
control. Anyway, I send it back again for the second time today
and will hope for a new camera. And yes, they are paying for the
shipping this time but I can't recover the initial $40 to send it
to them the first time. Water under the bridge on that one. With
any luck, I'll get a good one like most of you have and I can go
back to shooting with this camera.

Given the number of bugs in FW 1.00, I still believe this camera
wasn't ready for prime time. Maybe it is now (save for the
continuing Adobe RGB bug) and if they make good on my camera I'll
gain some confidence back. Regardless of what happens from this
point forward though, I've been an early adopter of many different
dSLR cameras and this has been the roughest road yet. I think that
if I can get this lemon out of my hands and get a good SD14 though,
it'll be worth it in the long run so I don't want anyone to base
their buy/no-buy decisions on just one guy. Most people don't have
the problems I've been having with the SD14 and I do tend to be a
bit unlucky when it comes to getting defective units on the first
go-round. :-/

--
Mike
Author: Qimage, Profile Prism
http://www.ddisoftware.com
--
Galleries and website: http://www.whisperingcat.co.uk/mainindex.htm
 
How can this impinge on
Sigma focus performance in Sigma bodies or others?
there have been fewer complaints about Sigma to Sigma misfocuses or other problems than Sigma to xyz (canon for example) misfocuses.

And lately the Sigma issues have been mainly on relatively difficult construction lenses, from what I read.

I've never had a lens problem on my Sigmas, and I've bought quite a few. Two more will be delivered tomorrow. I'll let you know how they do. ;-)
am I getting warmer?
probably not. I have some other ideas but since I don't know if they're factual I won't post'em.
Best regards, Sandy
[email protected]
http://www.pbase.com/sandyfleischman
http://www.flickr.com/photos/sandyfleischmann
 
and explain you were promised a new camera.....and the old one came back instead with no testing...nothign done to it.

Might have just shipped you the old camera by mistake.

worth checking into....but I know how dissapointing it is to be the recipient of such messups.

Roman
--
Recording a world that is worth saving.

http://www.pbase.com/romansphotos/
 
...
It would go too far for my pea-sized brain to try to understand all
of the technical stuff behind this. But I have seen it done in two
separate Sigma shops, and it works.
I don't say that you have to be wrong Laurence. But this sure sound strange.

Because if it is true - then you must have a set of calibrated lenses for every camera body you own. And then cameras with interchangable lenses and auto focus would not be a reality.

--
Roland
 
I had a 30 1.4 lens that I brought to Sigma for a backfocus adjustment to my Sd10. It was adjusted, but could not be adjusted near perfect.

Later, I brought in my SD9 to fix a FF problem with my 30 1.4. Sigma could not adjust both cameras to specs wit the 30 1.4. I would have had to settle with 5-10mm off center focus adjustment if I wanted to use the lens with both cameras.

I was told that the only way to get things corrected was to send the cameras to Japan.

Mike
 
Just bought the new 50-150 from Amazon. Could not Auto Focus for beans on my Sd10. Could it focus on my SD9?..I don't know. I never tried. I gladly returned the lens back to Amazon...did not even take them up on a replacement offer.

Am I sad...NO. Would I like a 30 1.4 or 50-150 for my old SD cameras? Yes.

Am I happy...Yes...why? I like my IQ with my kit lenses...How does the song go..Be happy!

Guess what I bought from my friends at B&H yesterday? The 50mm macro...am I happy..yes. Did I try out the lens yet? No.

Will B&H be hearing back from me?...I hope not!

Mike
 
Laurence.......so basically what you're saying is that if a
photographer has 2 bodies and one does not focus properly, and he
sends it along with the lenses in to have the system adjusted, they
will adjust the lenses to that body. Now the lenses don't focus
properly on the other body. Is there no way to adjust the body to a
known standard, rather than adjust the lenses to a body that might
be out of whack.

Like Mike stated, send in a body and lenses to be adjusted, they
tune the lenses to the body, the body dies or you buy the
another/newer body and the lenses don't focus properly, you have to
send everything back to get it all adjusted again. Sounds like it
could be a downward spiral into total frustration.
This certainly seems to be the case..at least with the 30 1.4 that I had.

quote from my other post:

Later, I brought in my SD9 to fix a FF problem with the same 30 1.4. Sigma could not adjust both cameras to specs wit the 30 1.4. I would have had to settle with 5-10mm off center focus adjustment if I wanted to use the lens with both cameras.

I was told that the only way to get things corrected was to send the cameras to Japan.> > >

Mike
 
Well I have to say Sigma went out of their way to get me a new camera after the initial mishap as I sent the old camera back again and have the new camera already. The new camera is behaving much better than the old one but it still isn't perfect. The focus problem is fixed but I still get an occasional lockup. I've even had it lock up once while shooting which is not good. It's a 90% improvement over FW 1.00 but FW 1.01 still seems to have a few bugs related to lockups and of course the Adobe RGB bug for shooting JPEG's is still there. At least I can live with it now and just hope that FW 1.02 will fix even more problems and make the camera more solid. I've only shot about 50 frames with the new camera but I am starting to gain confidence in shooting with it again. So... so far so good.

--
Mike
Author: Qimage, Profile Prism
http://www.ddisoftware.com
 
Hello Mike

Nice to hear that you got a new camera.

There is a theory that lockups may be be caused by the battery going low in capacity.

You write that you only have shot 50 shots, so I assume this is on the first charge cycle. Other have said they gor low battery warning very quicly.
Could you please tell:
Did the lockup appear in the first cycle of the battery?

Have you discharged/charged the battery later, and if so, do you still experience lockups?
Well I have to say Sigma went out of their way to get me a new
camera after the initial mishap as I sent the old camera back again
and have the new camera already. The new camera is behaving much
better than the old one but it still isn't perfect. The focus
problem is fixed but I still get an occasional lockup. I've even
had it lock up once while shooting which is not good. It's a 90%
improvement over FW 1.00 but FW 1.01 still seems to have a few bugs
related to lockups and of course the Adobe RGB bug for shooting
JPEG's is still there. At least I can live with it now and just
hope that FW 1.02 will fix even more problems and make the camera
more solid. I've only shot about 50 frames with the new camera but
I am starting to gain confidence in shooting with it again. So...
so far so good.

--
Mike
Author: Qimage, Profile Prism
http://www.ddisoftware.com
--
Kind regards
Øyvind Strøm
http://www.norwegianviking.smugmug.com
http://www.pbase.com/norwegianviking
 
You seem to have a frequency of lock-ups greater than anyone else? Perhaps the electrical contacts on your lens is bad? Or, something else?

Unless, other SD14 owners are also having lock-ups but not talking about it?

--
http://srpluta.zenfolio.com/
 
You seem to have a frequency of lock-ups greater than anyone else?
Perhaps the electrical contacts on your lens is bad? Or, something
else?

Unless, other SD14 owners are also having lock-ups but not talking
about it?

--
http://srpluta.zenfolio.com/
Well, I'm not. I had one instance of the "ERR" early on with the camera. Other than that, the camera hasn't done anything wrong that I have noticed. Wish I could say the same for the photographer. :-/

Walter
 
Mike, I'm really happy to hear this! Even if it's not 100% it's probably as close as you get right now. So, how about that Qimage for Macs?

A friend saw my pictures online (latest studio images) and wanted to print 700x1000mm on his new canon plotter and I asked him to try Qimage. He's never used another software than photoshop for resizing before. I have the final print now and it looks extremly good! And the guy is now buying your software as he was very impressed by the quality. :) Too bad I can't use it myself (I did long time ago when I used PC.. hehe)

Anyways, Mac and RAW capability would be cool! :D
--
Carl @ Rytterfalk .com (Göteborg, Sweden)
http://www.rytterfalk.com
Proud SD14 User.
 

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