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where does you package spend the night?

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kerkula

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I just got off the phone with a FedEx rep and have to say I am stunned. I am expecting a package from a mail order photo business. they shipped my package fed ex and I wasn't home to sign for it.

I asked FedEx to hold the package at the distribution center for me to pick up tomorrow and this is what I learned.

Fed Ex drivers are contractors and do not return to the distribution center at the end of their day.

Oh really?
Yes.
Is my package secure?
yes they lock the truck.
Are the trucks secured somewhere? other than just locking the door?
silence
Do they take the truck home at night?
laughter
They take the trucks home at night with my package inside it?
I'm not authorized to give you any more information

You mean other than locking the doors of the truck my package is not secured tonight?
I don't have any more information I can give you.

I hope i am drawing the wrong conclusion from this exchange.

I hope this system works for them

I hope I get my package tomorrow!

cheers

Kerkula
 
The rest of the story is that it's encumbent upon the shipper to ensure you receive the package. If they cannot demonstrate that you recieved it, they would be the ones filing a claim with the courier, and sending you another shipment.
 
each week to the local center to pick things up, I can attest that the packages are kept in the building or in trucks locked in the building or yard and watched. I don't believe that the drivers are independent contractors (because I looked at their insurance once), but can't answer for every location about that.

I consider Fedex very safe...no, I don't own any of their stock.
 
Corkcampbell said:
each week to the local center to pick things up, I can attest that
the packages are kept in the building or in trucks locked in the
building or yard and watched. I don't believe that the drivers are
independent contractors (because I looked at their insurance once),
but can't answer for every location about that.

I consider Fedex very safe...no, I don't own any of their stock.
Click to expand...
I want to believe you but this is what two representatives at Fedex have now confirmed for me in the last couple hours. their drivers are independent contractors and the trucks often do not return to headquarters until the following morning when they pick up the next day's packages.
 
kerkula said:
Corkcampbell said:
each week to the local center to pick things up, I can attest that
the packages are kept in the building or in trucks locked in the
building or yard and watched. I don't believe that the drivers are
independent contractors (because I looked at their insurance once),
but can't answer for every location about that.

I consider Fedex very safe...no, I don't own any of their stock.
Click to expand...
I want to believe you but this is what two representatives at Fedex
have now confirmed for me in the last couple hours. their drivers
are independent contractors and the trucks often do not return to
headquarters until the following morning when they pick up the next
day's packages.
Click to expand...
I would like to say catagorically that you are wrong. To bad, I can't do that. In New York City, Fed ex employee's are NOT independent contractors, and their trucks are locked up each night in the Fed ex garage.

Perhaps in some rural areas this is true. So where do you live?

Dave
 
Chato said:
kerkula said:
Corkcampbell said:
each week to the local center to pick things up, I can attest that
the packages are kept in the building or in trucks locked in the
building or yard and watched. I don't believe that the drivers are
independent contractors (because I looked at their insurance once),
but can't answer for every location about that.

I consider Fedex very safe...no, I don't own any of their stock.
Click to expand...
I want to believe you but this is what two representatives at Fedex
have now confirmed for me in the last couple hours. their drivers
are independent contractors and the trucks often do not return to
headquarters until the following morning when they pick up the next
day's packages.
Click to expand...
I would like to say catagorically that you are wrong. To bad, I
can't do that. In New York City, Fed ex employee's are NOT
independent contractors, and their trucks are locked up each night
in the Fed ex garage.

Perhaps in some rural areas this is true. So where do you live?

Dave
Click to expand...
Chato

I live in Baltimore and I have spoken to two different company representatives at their customer service toll free number. Sorry, I am simply repeating what the company representatives have told me. Where did your information come from?
 
why do you care?

Like a previous poster pointed out, if the package doesn't make it to you, you are not liable. Who pays? Fed Ex? The shipper? Who cares.. They'll send you a new one & duke it out amongst themselves.
 
cornstalker said:
why do you care?

Like a previous poster pointed out, if the package doesn't make it
to you, you are not liable. Who pays? Fed Ex? The shipper? Who
cares.. They'll send you a new one & duke it out amongst
themselves.

--
Click to expand...
oh, i agree with you there. i was just stunned to be given this information in such a coy way by the company. It's not how I'd do business but hey.
 
FedEx Home uses independent contractors, while FedEx Express does not. Are you talking about FedEx Home?
 
kerkula said:
Chato said:
kerkula said:
Corkcampbell said:
each week to the local center to pick things up, I can attest that
the packages are kept in the building or in trucks locked in the
building or yard and watched. I don't believe that the drivers are
independent contractors (because I looked at their insurance once),
but can't answer for every location about that.

I consider Fedex very safe...no, I don't own any of their stock.
Click to expand...
I want to believe you but this is what two representatives at Fedex
have now confirmed for me in the last couple hours. their drivers
are independent contractors and the trucks often do not return to
headquarters until the following morning when they pick up the next
day's packages.
Click to expand...
I would like to say catagorically that you are wrong. To bad, I
can't do that. In New York City, Fed ex employee's are NOT
independent contractors, and their trucks are locked up each night
in the Fed ex garage.

Perhaps in some rural areas this is true. So where do you live?

Dave
Click to expand...
Chato

I live in Baltimore and I have spoken to two different company
representatives at their customer service toll free number. Sorry,
I am simply repeating what the company representatives have told
me. Where did your information come from?
Click to expand...
I can only talk about here and not there.

I know many Fed Ex drivers, service the boiler in their garage, and since I'm a strong Union man, follow this because while they are not Unionised, I talk about this with the drivers.

Once again, I can only speak about New York City.

Dave
 
littleguy said:
FedEx Home uses independent contractors, while FedEx Express does
not. Are you talking about FedEx Home?
Click to expand...
now there's an interesting question. This is being delivered to my home - does that make this fedex home?

in the mean time the slip left at my door says fedex.com. the website says fedex and the 800 number is answered fedex. no indication of the flavor of fedex i have.

they probably assume it doesn't matter to me and they are probably correct.
 
kerkula said:
littleguy said:
FedEx Home uses independent contractors, while FedEx Express does
not. Are you talking about FedEx Home?
Click to expand...
now there's an interesting question. This is being delivered to my
home - does that make this fedex home?

in the mean time the slip left at my door says fedex.com. the
website says fedex and the 800 number is answered fedex. no
indication of the flavor of fedex i have.

they probably assume it doesn't matter to me and they are probably
correct.
Click to expand...
Used Google....

http://www.fedex.com/us/indp/hdportal.html

And interestingly enough, while You TOO can become and independent contractor - i.e. You live in Maryland - The "opportunity" is not avaiblable in New York... :(

Of course the whole thing reads like a rip-off, where they can get workers humping themselves ragged, with no benefits, and very little responsiblity.

Dave
 
Thanks,

I will sleep better tonight knowing the answer to this. . . no wait! I'll toss and turn all night worrying about my package in the back of a truck parked in some guy's driveway. . . no wait I'll sleep soundly knowing that if the truck is ripped off someone else will pay the cost. . . no wait . . . .

aw heck

:)

kerkula
 
You think YOU'RE upset, you should see your package....pounding on the truck's closed door as it screams to be freed.

Maureen
 
Mareda said:
You think YOU'RE upset, you should see your package....pounding on
the truck's closed door as it screams to be freed.

Maureen
Click to expand...
But the "independent contractor" hasn't had a vacation since he joined this in 2000.

His eyes are bloodshot, and even as I speak he is eying your package, pen in hand, forging your signature, as he realises that this is the only way to make enough money to afford health care insurance...

Dave
 
that hard-to-find eBay item...like a brand new Canon 5D you just bought for $250 from some estate sale...
 
I don't really care where my package is when in transit, as long as it gets to where it's going in the time frame promised and that is is not damaged or lost. The driver can sleep with it for all I care. Lol.
jules

--
Black holes do not destroy information.
 
I have run accross this recently when I had a computer delivered. One operator told me the "in the truck" story. I talked to a supervisor and later picked up my package at the distribution center as in the past. Perhaps, UPS does use independent "deliverers" in some locations where there is less volume or some other circumstance. The US Post Office uses independent folks on occasion in some areas to deliver mail. Why not UPS?
--
Leon
http://homepage.mac.com/leonwittwer/landscapes.htm
 
no text
 
Chato said:
kerkula said:
Corkcampbell said:
each week to the local center to pick things up, I can attest that
the packages are kept in the building or in trucks locked in the
building or yard and watched. I don't believe that the drivers are
independent contractors (because I looked at their insurance once),
but can't answer for every location about that.

I consider Fedex very safe...no, I don't own any of their stock.
Click to expand...
I want to believe you but this is what two representatives at Fedex
have now confirmed for me in the last couple hours. their drivers
are independent contractors and the trucks often do not return to
headquarters until the following morning when they pick up the next
day's packages.
Click to expand...
I would like to say catagorically that you are wrong. To bad, I
can't do that. In New York City, Fed ex employee's are NOT
independent contractors, and their trucks are locked up each night
in the Fed ex garage.

Perhaps in some rural areas this is true. So where do you live?
Click to expand...
In my case, a rural area, 10 miles from the nearest town. This situation got very convoluted about six or eight years ago. Roadway Trucking started a little franchise operation, RPS, that grew nicely, at least around here. The next thing I knew, though, the guys had FedEx uniforms. Next time around, the trucks had a new paint job: FedEx Ground. I asked one driver and he said it was a franchise, that FedEx had bought it, and on.

Recently, UPS bought an outfit called Overnight Express, a general and heavy freight line. Whether or not OE was local I don't know, but their vehicles are slowly disappearing into the world of Big Brown.

--
Charlie Self
http://www.charlieselfonline.com
 
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