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I'm DONE with B&H!

  • Thread starter Thread starter Lee Rothman
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I seem to remember a post of yours about two months ago in which you said you had gone thru four lenses before you found a good one. And those were those L lenses that you like to brag about. Am I wrong? Is my memory failing? Do I have to wade thru about 400 of your whining posts to find that one?
Lee Rothman said:
Nope...wrong again....I have only returned ONE lens in my life. It
was a defective Sigma. All my Canon's were fine right out of the
box (unopened I might add). :-)-- http://www.st-charles.net/things.html
Click to expand...
 
Walt60320 said:
Will you be paying Mr. Posner more for his products than the rest
of us common folks now that you will be getting special treatment
from him or will Mr. Posner give us all special treatment when we
call to order something. I've heard that the squeeky wheel gets the
oil but the fact is, the other wheels are also needed to keep on
rolling.
Click to expand...
ROFL. Every "wheel" gets "oiled" the same around here. --Henry PosnerB&H Photo-Video, Inc.
 
Mr. Yerxa-

How nice of you to drop in from the Sony group, just long enough to put in your .01 worth (and insult me at the same time). I see that this is your very first visit to our little corner of the universe; what an honor to make your acquaintance!

Since you have contributed NOTHING to this thread, save for your pathetic attempt at humor (which just proves that what IS acceptable humor takes many forms), I take your facetious remarks with a grain of sand (lodged between the elements of one of your brand new lenses).

You (in your zeal to dump on selected parts of my last e-mail), seemed to overlook the fact that the figurative reference that I made to religion in a previous post resulted in my being labeled a "butt head", a term that I would suspect even you would find offensive, if you had been called one. However, you failed to make any mention of that. Interesting.

And, it's funny how a number of people agreed with my observation that MR. Rothman's flaming of B&H was tedious and unfair; but I suspect that you didn't bother to read the entire thread, just hopped into the end of it, left some uncalled for insulting remarks, and then off again to the shelter of the Sony boards, eh?

Lastly, for the record, Foreside PhotoGraphics doesn't sell products, we sell photographic services, so please don't try to order any equipment from us, ok? I'm afraid you just might be disappointed.

PS- I would ask that you don't refer to me by my first name; I prefer that only my FRIENDS do that.

Thank you, Mr. Yerxa.

Gary Shepard
Foreside PhotoGraphics
Maine, USA
Larz Yerxa said:
What I've learned from this thread:

1. There is a vast difference between what people will accept as
acceptable service or new products.

2. Not many people seem to respect each other's opinions on #1.

3. Gary has a magic number between 95 (Lee Rothman) and 1 ( Jeff
Morris) that qualifys you as not being a complaining anal retentive
carpenter and a group lurker.

4. Salutations such as "Hey Jeff, my little man" are not
derrogatory, and

5. If you object to having someone send you the wrong stuff, or
products that have been handled, fondled or dog eared with a big
ole' Mickey D greasy fingerprint, NEVER, NEVER buy anything fom
Foreside Photographics!

Larz
Click to expand...
 
Lee Rothman said:
You obviously did NOT read my post correctly. What I am telling you
is that the odometer had 0 miles on it, not that it wasn't factory
tested, but by the time it came off the truck it logged 0 miles.
Just a simple fact....get over it....
Click to expand...
It's very possile for the car to have 0 miles on the odometer coming right off the truck. Factory technicians can, without difficulty, reset the counter back to 0. Just like the counter in the D30 can be reset back to 0. It's great for peace of mind for the consumer. What the 0 actually means, we'll never know.--jason: http://www.jcwphoto.net
 
B&H is deceptive as they will sell a returned or open boxed
item as new. As much as people complain about Fry's electronics,
they will put a white "opened box" sticker on any item that
has been opened or returned to sell as new, this sets them
apart from B&H as a more reputable reseller.

Regards,
Matt
Jeff Morris said:
Hey Gary,

Don't be a butt head. Religion has nothing to do with it. In fact
I don't know what you mean by that last statement.

I have read these threads and I feel the problem is that Lee is
cursed, period. I have not spent a number of hours reading Lee's
previous posts. I don't need to. If Lee had half the problems he
said he has had then he has a legit problem.

As I said in a previous post, I really don't care if a product I
bought was opened, or checked out by someone prior to me getting
it. I just want to make sure that:

It is packaged like new.

It works like new.

It is like new goods.

When something comes to me looking like an ape handled it I would
be upset also.

Hey Lee, next time you have a problem send it back for a refund or
exchange. In fact I would fax all my future orders with
instructions as to what I expect from the dealer and product. New
in box, clean etc.

--
Jeff Morris

Adams, Gutmann, Steichen, Stigletz, Weston. they lead by example.
Click to expand...
-- http://www.wherearethetoonsnow.com/
 
:-)
JSP said:
Walt said:
I've noticed that type of abuse here too. I don't know how many
times I've read where someone bought a lens, tried it out on their
obsessive tests and then returned it or exchanged it convinced that
every lens is different and you have to try several to find a good
one. I'm sure these are the same people that would be the first to
complain if a corner of the instruction manual was bent or there
was a finger print on the box. I suppose they aren't concerned with
the trail of open boxes they're leaving. It would be nice to have
your own private camera supply company with the best prices and you
can try out as many pieces of equipment you like until you're
satisfied and then be handed one untouched by human hands. I guess
the company can then sell all those open boxes for half price but
then there would be another whole group of customers buying those
that will have some kind of complaint there. I wonder how long a
company would stay in business doing that?
Click to expand...
--
http://www.st-charles.net/things.html
Click to expand...
 
You tell em. Way to go!

Walt
gary shepard said:
Mr. Yerxa-

How nice of you to drop in from the Sony group, just long enough to
put in your .01 worth (and insult me at the same time). I see that
this is your very first visit to our little corner of the universe;
what an honor to make your acquaintance!

Since you have contributed NOTHING to this thread, save for your
pathetic attempt at humor (which just proves that what IS
acceptable humor takes many forms), I take your facetious remarks
with a grain of sand (lodged between the elements of one of your
brand new lenses).

You (in your zeal to dump on selected parts of my last e-mail),
seemed to overlook the fact that the figurative reference that I
made to religion in a previous post resulted in my being labeled a
"butt head", a term that I would suspect even you would find
offensive, if you had been called one. However, you failed to make
any mention of that. Interesting.

And, it's funny how a number of people agreed with my observation
that MR. Rothman's flaming of B&H was tedious and unfair; but I
suspect that you didn't bother to read the entire thread, just
hopped into the end of it, left some uncalled for insulting
remarks, and then off again to the shelter of the Sony boards, eh?

Lastly, for the record, Foreside PhotoGraphics doesn't sell
products, we sell photographic services, so please don't try to
order any equipment from us, ok? I'm afraid you just might be
disappointed.

PS- I would ask that you don't refer to me by my first name; I
prefer that only my FRIENDS do that.

Thank you, Mr. Yerxa.

Gary Shepard
Foreside PhotoGraphics
Maine, USA
Click to expand...
 
So you bash B&H, start a thread knowing it is flame bait, argue with
people on this forum like you're

a 15-year-old girl, then tell us to never mind and we should all get back to our craft? Like I said, you've got to be kidding.

You may be done with B&H, I'm done reading your posts to this board!

Scott Bourne
Lee Rothman said:
Henry Posner/B&H Photo said:
Without delving into the specifics of each item in each entry in
this now overlong thread let me say that Lee & I have spoken by
phone (at his initiation) and during our phone conversation seemed
far more reasonable and amenable to dialogue than one might think
from some of the individual posts within this thread.

Henry Posner
B&H Photo-Video, Inc.

--
Henry Posner
B&H Photo-Video, Inc.
Click to expand...
Click to expand...
 
gary shepard said:
Mr. Yerxa-
Click to expand...
Hi Gary,
zeldon said:
How nice of you to drop in from the Sony group, just long enough to
put in your .01 worth (and insult me at the same time). I see that
this is your very first visit to our little corner of the universe;
what an honor to make your acquaintance!
Click to expand...
I guess that would put me closer to Jeff than Lee,huh?
zeldon said:
Since you have contributed NOTHING to this thread, save for your
pathetic attempt at humor (which just proves that what IS
acceptable humor takes many forms), I take your facetious remarks
with a grain of sand (lodged between the elements of one of your
brand new lenses).

You (in your zeal to dump on selected parts of my last e-mail),
seemed to overlook the fact that the figurative reference that I
made to religion in a previous post resulted in my being labeled a
"butt head", a term that I would suspect even you would find
offensive, if you had been called one. However, you failed to make
any mention of that. Interesting.

And, it's funny how a number of people agreed with my observation
that MR. Rothman's flaming of B&H was tedious and unfair; but I
suspect that you didn't bother to read the entire thread, just
hopped into the end of it, left some uncalled for insulting
remarks, and then off again to the shelter of the Sony boards, eh?
Click to expand...
A number of people also agreed that Lee had every right to be demanding as a consumer. I did, in fact read all the threads and noticed that while you jumped all over him for his blasting of B&H, he never blasted you for being less demanding. Seems like if we don't see it Gary's way, it's wrong. In Gary's world, it's ok for Gary to vent, but not anyone else. As for the shelter of the Sony boards, I didn't see any rule that says I can't come over here. The reputation of e-vendors is of importance to me and I will continue to evaluate everything I read and hear about vendors I might someday use. I'm not here saying my camera is better than yours or some such nonsense as that. If you get upset at someone flaming a faceless corporation on the internet, that would indicate you do not have other important things to worry about. If so, I envy you.
zeldon said:
Lastly, for the record, Foreside PhotoGraphics doesn't sell
products, we sell photographic services, so please don't try to
order any equipment from us, ok? I'm afraid you just might be
disappointed.
Click to expand...
I would be dissapointed if your attitude towards customer's complaints reflects Foreside Photographics idea of customer satisfaction. I certainly hope you own the company and don't have to answer management for the way you portray you idea of customer satisfaction over the internet for all the world to see.
zeldon said:
PS- I would ask that you don't refer to me by my first name; I
prefer that only my FRIENDS do that.

Thank you, Mr. Yerxa.

Gary Shepard
Foreside PhotoGraphics
Maine, USA
Click to expand...
Anytime, Gary
zeldon said:
Larz Yerxa said:
What I've learned from this thread:

1. There is a vast difference between what people will accept as
acceptable service or new products.

2. Not many people seem to respect each other's opinions on #1.

3. Gary has a magic number between 95 (Lee Rothman) and 1 ( Jeff
Morris) that qualifys you as not being a complaining anal retentive
carpenter and a group lurker.

4. Salutations such as "Hey Jeff, my little man" are not
derrogatory, and

5. If you object to having someone send you the wrong stuff, or
products that have been handled, fondled or dog eared with a big
ole' Mickey D greasy fingerprint, NEVER, NEVER buy anything fom
Foreside Photographics!

Larz
Click to expand...
Click to expand...
 
A pretty absurb comment from someone that doesn't know me in the least, or the fact that I've returned 2 lenses in my lifetime....both with outer element coating defects that were obvious. Oh well, I guess they are looking for a fall guy here and I am conveinient for now. Who will it be next week.......tune in...... LOL
JSP said:
Walt said:
I've noticed that type of abuse here too. I don't know how many
times I've read where someone bought a lens, tried it out on their
obsessive tests and then returned it or exchanged it convinced that
every lens is different and you have to try several to find a good
one. I'm sure these are the same people that would be the first to
complain if a corner of the instruction manual was bent or there
was a finger print on the box. I suppose they aren't concerned with
the trail of open boxes they're leaving. It would be nice to have
your own private camera supply company with the best prices and you
can try out as many pieces of equipment you like until you're
satisfied and then be handed one untouched by human hands. I guess
the company can then sell all those open boxes for half price but
then there would be another whole group of customers buying those
that will have some kind of complaint there. I wonder how long a
company would stay in business doing that?
Click to expand...
--
http://www.st-charles.net/things.html
Click to expand...
 
Yup. I agree Jason, and what I was saying is that I could care less that a factory technician verified correct operation of the vehicle, just don't want my car test driven by a consumer thanks.....
Jason Wu said:
Lee Rothman said:
You obviously did NOT read my post correctly. What I am telling you
is that the odometer had 0 miles on it, not that it wasn't factory
tested, but by the time it came off the truck it logged 0 miles.
Just a simple fact....get over it....
Click to expand...
It's very possile for the car to have 0 miles on the odometer
coming right off the truck. Factory technicians can, without
difficulty, reset the counter back to 0. Just like the counter in
the D30 can be reset back to 0. It's great for peace of mind for
the consumer. What the 0 actually means, we'll never know.
--
jason: http://www.jcwphoto.net
Click to expand...
 
Do you ever test-drive a car before ordering it? You simply rely on research, and no test drives? If so, you're a brave man.
Lee Rothman said:
Yup. I agree Jason, and what I was saying is that I could care less
that a factory technician verified correct operation of the
vehicle, just don't want my car test driven by a consumer
thanks.....

--The Unofficial Photographer of The Wilkinsons http://thewilkinsons.crosswinds.net
Click to expand...
 
OUCH!!!!! Someone hit the nail on someones finger.....;-)
Larz Yerxa said:
What I've learned from this thread:

1. There is a vast difference between what people will accept as
acceptable service or new products.

2. Not many people seem to respect each other's opinions on #1.

3. Gary has a magic number between 95 (Lee Rothman) and 1 ( Jeff
Morris) that qualifys you as not being a complaining anal retentive
carpenter and a group lurker.

4. Salutations such as "Hey Jeff, my little man" are not
derrogatory, and

5. If you object to having someone send you the wrong stuff, or
products that have been handled, fondled or dog eared with a big
ole' Mickey D greasy fingerprint, NEVER, NEVER buy anything fom
Foreside Photographics!

Larz
Click to expand...
 
Buh Bye Scott....I'll miss you terribly............NOT!
Scott Bourne said:
So you bash B&H, start a thread knowing it is flame bait, argue with
people on this forum like you're
a 15-year-old girl, then tell us to never mind and we should all
get back to our craft? Like I said, you've got to be kidding.

You may be done with B&H, I'm done reading your posts to this board!

Scott Bourne
Click to expand...
 
Of course I drive one of their demo cars on the lot David....I just don't buy THAT one thank you. Nothing wrong with that. I know quite a few people that tend to order their cars when they buy new. It's really NOT that strange... LOL
DavidP said:
Lee Rothman said:
Yup. I agree Jason, and what I was saying is that I could care less
that a factory technician verified correct operation of the
vehicle, just don't want my car test driven by a consumer
thanks.....
Click to expand...
--
The Unofficial Photographer of The Wilkinsons
http://thewilkinsons.crosswinds.net
Click to expand...
 
I'd say that 99% of the world don't consider cars on the lot to be "demo cars" (as in, they don't expect a lower price than ordering from the factory). And that the reason most people order a car is to get exactly the color/options they want.

The funny thing is that some will argue a car on the lot should cost less, because the dealer should want to move it to avoid further interest payments. Others would argue that one from the factory should cost less, because the dealer hasn't had to pay any interest.
Lee Rothman said:
Of course I drive one of their demo cars on the lot David....I just
don't buy THAT one thank you. Nothing wrong with that. I know quite
a few people that tend to order their cars when they buy new. It's
really NOT that strange... LOL
Click to expand...
--The Unofficial Photographer of The Wilkinsons http://thewilkinsons.crosswinds.net
 
Lee Rothman said:
Of course I drive one of their demo cars on the lot David....I just
don't buy THAT one thank you. Nothing wrong with that. I know quite
a few people that tend to order their cars when they buy new. It's
really NOT that strange... LOL
Click to expand...
I guess I would consider difference reasons for test-driving a car. I want to test drive the specific car that I want to buy, since there might be a problem on the car fresh from the factory that's not present in the car that you test-drove on the lot.

Then again, quality control is supposed to eliminate things like that. But a car is such a beast of a machine that I always assume there will be differences between two identical models coming off the belt at the same time.

But I like the sound of the that, a brand new car coming off a truck at your front door. --jason: http://www.jcwphoto.net
 
Henry Posner/B&H Photo said:
Henry Posner/B&H Photo-Video Inc. said:
Will you be paying Mr. Posner more for his products than the rest
of us common folks now that you will be getting special treatment
from him or will Mr. Posner give us all special treatment when we
call to order something. I've heard that the squeeky wheel gets the
oil but the fact is, the other wheels are also needed to keep on
rolling.
Click to expand...
ROFL. Every "wheel" gets "oiled" the same around here.
--
Henry Posner
B&H Photo-Video, Inc.
Click to expand...
That may be.

But here's what we got from your response: "MY phone conversation with Lee went more smoothly than one might expect."

That's nice.

It also fails to address any of the issues raised by the discussion in this "too-long" thread. Not many of those interested-enough to participate in this exchange were lying awake nights wondering how a conversation between you and Lee might go.

Perhaps Lee was intended to carry-the-ball back to the people he had stirred-up (again) with his complaints.

OK. so here's what we got from him: "Henry sounded professional and said I'll be taken care of really well, with special attention from him, if I ask for it." and " I believe no one INTENDED to send me merchandise in the condition in-which-I-received-it."

That's nice, too.

But it says NOTHING about how the stuff WAS shipped "in that condition", in spite of Henry's assurances as-to-policy, and Lee's new-found (Gee, ..wonder why?) belief in no one "intending" to do so.

So the rest-of-us, having been suckered by Lee's lament into giving a (moderate) s---, and in my case, supporting the effort to get some attention/answers from Henry, get ONLY that Lee's happier now, because things (supposedly) will go better for him from now on.

Thanks Henry, for the ever-so-informative comment, ...and Lee?, you'll understand, I'm sure, my ignoring your next problem.

Larry
 
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