If thats the case then you need to quote their own Terms and Conditions to them, of which I'll post below:
TERMS AND CONDITIONS: Purchase any one of the eligible products listed and receive single rebate
value. Purchase two different double rebate eligible products and receive double the rebate amount on each.
To be valid, all products eligible for rebate must be purchased during the promotion period. Products comprising
double rebate offer may be submitted separately (see claim form instructions), however, all customer information
provided for the initial rebate MUST match exactly the customer information provided on the subsequent
rebate submissions. Failure for the information to match exactly will result in the second submission being
treated as a first, or initial rebate, and the double rebate will not be issued. Purchase(s) must take place
between October 15, 2006 and January 13, 2007. Claims must be postmarked by February 15, 2007 and
received by March 1, 2007, after which time the P.O. Box will be closed and your claim form returned by the
Post Office. One offer per eligible product purchased. Offer good on new products only. Used or refurbished
products are not eligible. Claim forms must be filled out completely and legibly. Only purchases by an end
user customer from a participating authorized Canon U.S.A. dealer or reseller in the 50 United States, the
District of Columbia and Puerto Rico, or on a United Sates military base are eligible. Valid for legal residents
of the 50 United States, the District of Columbia, Puerto Rico and United States military bases only. This claim
form must be filled in completely and accompanied by a copy of the customer portion of the warranty card with
imprinted model and serial number, cut-out of the original UPC code and serial number from product box, and
a copy of the original sales receipt(s) from a participating authorized Canon U.S.A. dealer or reseller with store
name, purchase date, product model name(s), and price paid clearly legible to be valid. Requests to P.O. Boxes
will not be honored. Any misrepresentation or fraudulent information voids this offer and documentation will
not be returned. Canon reserves the right to substantiate claims and request additional identification and/or
documentation. Use of fictitious names or addresses could result in federal prosecution for U.S. Mail Fraud.
This offer cannot be combined with any other Canon offer or promotion. Not responsible for printing or typographical
errors. No responsibility is assumed for late, mutilated, illegible, or misdirected claim forms. Please
retain a copy of all documents sent. No claims against “lost” materials will be honored unless accompanied
by proof of receipt of claims (e.g. certified mail) and copy of all documentation. Please allow 60 days for
processing of claims. Rebate check will only be mailed to a street address in the 50 United States, the District
of Columbia, or Puerto Rico (no P.O. boxes), or to a valid AP/FPO address for a United States military base.
Rebate checks are void if not cashed within 90 days of issuance and will not be reissued. Offer void where
taxed, restricted, or otherwise prohibited by Federal, State or Local law. Dealers, distributors and other
resellers of Canon U.S.A., Inc. are not eligible for this offer. © 2006 Canon U.S.A., Inc. All Rights Reserved.
Cash value 1/100 of 1¢.
I already sent off my first rebate for the 30D and I'll be sending in another for the 580EX probably tomorrow. I fully intend on getting $230 back from Canon.
I have seen on a number of occasions, how people deduct the Canon
rebate from the initial cost of their new camera(s). I was under
the impression that the rebate was only paid against additional
purchases such as lenses, flash etc. I am considering the purchase
of a new 30D (to replace my excellent D30) and would like to know
if I have got this wrong? Am I entitled to "cash back" from Canon
UK, just for purchasing the camera?? Having bought various Canon
lenses and a 550EX recently, I can't say I will be buying any more
lenses etc so the rebate will probably be no good for me?
I have to make a decision soon as I understand the offer closes on
the 31st Dec.
Al
If I read the terms and conditions correctly, you get the rebate
retrospectively (i.e cashback) on the camera once you've purchased
it. This should help answer your questions:
http://canoneos30dpromotion.onlinerebates.com/faq.aspx
Cheers,
Mark
--
Ron in Vernon, B.C.
--
p at pcmike dot net 
