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Warning - Epson repair policies are absurd!
- Thread starter JAM214922
- Start date
canonballs
Leading Member
Yes, ideally without taking it apart? I cannot even see the OS partition through the regular interface. Btw, what would you use on a mac to clone FAT32 partitions?
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canonballs
Walt Jennings
Leading Member
So, which storage device would you buy to avoid the problem the OP has reported?
hollis_f
Senior Member
Er, the one I did buy - the Jobo (I bought the, earlier, Giga Vu Pro). As JAM pointed out, Jobo took the expensive, but user-friendly, route of putting the OS in firmware rather than the cheap route of sticking it on the HD.
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Frank Hollis
Mass Spectroscopist in the UK
Can0n 2oD
linuxworks
Forum Pro
sounds like HORRIBLE customer service, though.
and it isn't the first report of bad service from epson.
nice viewer but not the best company to deal with.
I got a wolverine from costco. if the thing ever breaks, even 10 yrs down the line, its a 100% full refund from them. I upgraded the drive myself. NO ISSUES. just buy any old ide drive and plug it in, format it with its format util and you're done!
tell me again how the epson is the better unit???
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Bryan (pics only: http://www.flickr.com/photos/linux-works )
linuxworks
Forum Pro
which is REALLY DUMB.
an old archos jukebox had some boot code on the disk but eventually rockbox (opensource) became the o/s of choice for that device and so even if you broke your drive, you NEVER 'lost' the o/s.
but having keyed or licensed versions of the o/s on the drive - and giving the user a nightmare when it comes time for something as simple as a user drive swap (should NOT have to be done at factory, btw!) - its a shame that epson went the way of the dark side and closed the upgrade/repair path for enthusiasts and even those who have an urgent need to get their unit working again.
if you design a product to be field unfriendly, you should get all the flamage you deserve (meaning, epson).
I will never buy an epson psd. not after reading how poorly epson SUPPORTS their users. and the braindead decision to put a special closed boot o/s on their user data drive.
yup, same here. at the very least there should be a repair cdrom to re-init you.
why would they change? this sounds like a fundamental business decision on the part of the suits, there.
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Bryan (pics only: http://www.flickr.com/photos/linux-works )
Anybody know the best way to clone.. You all are making me paranoid.
Will a basic program like CarbonClonerCopy or Superduper work?
Thanks
Snook
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1DsMII,5D,G5 D2.0---> Shooting RAW (Ofcourse)
http://homepage.mac.com/ekphotography/2006a/
Will a basic program like CarbonClonerCopy or Superduper work?
Thanks
Snook
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1DsMII,5D,G5 D2.0---> Shooting RAW (Ofcourse)
http://homepage.mac.com/ekphotography/2006a/
linuxworks
Forum Pro
if you're on a mac running 'unix' then I would hope it has the 'dd' command (disk dump).
its a very physical raw level (sector level) copy. it does NOT know or care what the data org is like - it simply fetches blocks and writes blocks to the destination.
like: % dd if= dev/hd0 of= dev/hd1
you'll have to figure out what the device names are - but you want to access the whole drive and not at the logical partition level.
on bsd, it might be something like:
% dd if= dev/ad1 of= dev/ad2
and not using 'slices' like dev/ad2s1' or even partitions inside slices ' dev/ad2s1a'. just access the whole device and it should be a true physical copy, byte for byte. assuming the same exact drives on both ends, of course.
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Bryan (pics only: http://www.flickr.com/photos/linux-works )
(pics and more: http://www.netstuff.org ) ~
its a very physical raw level (sector level) copy. it does NOT know or care what the data org is like - it simply fetches blocks and writes blocks to the destination.
like: % dd if= dev/hd0 of= dev/hd1
you'll have to figure out what the device names are - but you want to access the whole drive and not at the logical partition level.
on bsd, it might be something like:
% dd if= dev/ad1 of= dev/ad2
and not using 'slices' like dev/ad2s1' or even partitions inside slices ' dev/ad2s1a'. just access the whole device and it should be a true physical copy, byte for byte. assuming the same exact drives on both ends, of course.
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Bryan (pics only: http://www.flickr.com/photos/linux-works )
I had a MindStor which did the same thing (a linux partition with the firmware). Since then, I prefer vendors that allow you to change the drive. I also prefer models that don't use a proprietary battery, but that is difficult.
canonballs
Leading Member
I understand both the source and the target drive would need to be mounted at the same time, as well. What would you do if you wanted to go from 40gb to a larger disk and blow up the data partition?
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canonballs
canonballs
Leading Member
i would not trust CCC with anything other than HFS+ or HFS. Can SuperDuper format FAT32 partitions?
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canonballs
linuxworks
Forum Pro
then you won't be able to do a pure disk to disk copy at the sector level. that's for sure.
since the format is 'hidden' (not open) I can't help. if disks are not the same size, you often have to do a 'semantic copy' (understand the content, pull in content and write it out and have the filesystem do the directory fixups and stuff for you). with a pure 'dd' copy, you don't 'unpack' any data or try to interpret it and re-encode it - that's the beauty of the dd solution.
on a non-closed psd, its not hard. on a closed one like this - I'd ONLY use the same exact drives.
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Bryan (pics only: http://www.flickr.com/photos/linux-works )
canonballs
Leading Member
In the video referenced in one of the earlier posts they do exactly that (semantic copy) on a Windows machine and it all works out. The only thing that stops me trying the same with Apple's Disk Utility is the FAT32 thing.
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canonballs
linuxworks
Forum Pro
I couldn't do a semantic copy on my wolverine.
I think they did play some games on the fat32 disk formating. I was able to remove my notebook drive and mount in a pc (for faster direct copy). but when I did a DIR all the filenames were graphic block chars! ie, the system was opaque ;(
I could do a dd just fine but I could not 'open' the files or do anything with them. similarly, I could copy files to the directory but when mounted (physically) in the wolvie, they didn't appear when searched for.
so you can't easily play that game with the wolverine but you DO have a built-in 'format disk' option and that is how I was able to take a fresh disk from my 'stock' and mount in the W and then do a format IN the W and have it be just like new, only bigger
on my old archos jukebox (v2) it played NO games at all. I could mount the drive in a 2.5" to 3.5" adapter, mount as fat32, copy to/from, unmount, reinstall in jukebox and all things were fine - new files appeared ok.
so my first choice would be a TOTALLY open system. next choice is one that at least has a repair or format util, so its user fixable. I would never buy a box that 'strands me' and forces me to use the manuf. to get SIMPLE (!) things done like a disk swap.
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Bryan (pics only: http://www.flickr.com/photos/linux-works )
(pics and more: http://www.netstuff.org ) ~
I think they did play some games on the fat32 disk formating. I was able to remove my notebook drive and mount in a pc (for faster direct copy). but when I did a DIR all the filenames were graphic block chars! ie, the system was opaque ;(
I could do a dd just fine but I could not 'open' the files or do anything with them. similarly, I could copy files to the directory but when mounted (physically) in the wolvie, they didn't appear when searched for.
so you can't easily play that game with the wolverine but you DO have a built-in 'format disk' option and that is how I was able to take a fresh disk from my 'stock' and mount in the W and then do a format IN the W and have it be just like new, only bigger
on my old archos jukebox (v2) it played NO games at all. I could mount the drive in a 2.5" to 3.5" adapter, mount as fat32, copy to/from, unmount, reinstall in jukebox and all things were fine - new files appeared ok.
so my first choice would be a TOTALLY open system. next choice is one that at least has a repair or format util, so its user fixable. I would never buy a box that 'strands me' and forces me to use the manuf. to get SIMPLE (!) things done like a disk swap.
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Bryan (pics only: http://www.flickr.com/photos/linux-works )
Jason Lyons
Active member
I can find this question on here a few times, but I have not found any responses where someone actually got one.
Please help me, I want to re-image mine, I may have messed it up, by deleting files via the pc instead of the epson.
thanks
JL
Please help me, I want to re-image mine, I may have messed it up, by deleting files via the pc instead of the epson.
thanks
JL
I have the P4500 and was wondering how I can clone the software through mac.. is it possible?
Thanks alot..
Can carbon copy or Super Duper do it?
Thanks
Eric
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1DsMII,5D,G5 D2.0---> Shooting RAW (Ofcourse)
http://homepage.mac.com/ekphotography/2006
Thanks alot..
Can carbon copy or Super Duper do it?
Thanks
Eric
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1DsMII,5D,G5 D2.0---> Shooting RAW (Ofcourse)
http://homepage.mac.com/ekphotography/2006
If anyones ever got a copy of the image by asking... it's been done privately... I'm not sure I've ever seen a public offer to give it out... I also think it would violate the forum rules to post any thing close to a link to it, etc... basicly I'd be surprized if someone offers it too you... but then I would personaly think that if someone out there had one that they would indeed offer it to you privately some how...
Good Luck.
Good Luck.
harrygilbert
Senior Member
I totally agree.
I use WD 500Gb and 1Tb portable USB-connected drives, along with my laptop, which are inexpensive and non-proprietary. Never saw the need for expensive, limited capacity proprietary storage devices. Oh, and my entire laptop cost $500 -- it takes standard SATA drives, which are easily cloned and replaced.
I use WD 500Gb and 1Tb portable USB-connected drives, along with my laptop, which are inexpensive and non-proprietary. Never saw the need for expensive, limited capacity proprietary storage devices. Oh, and my entire laptop cost $500 -- it takes standard SATA drives, which are easily cloned and replaced.
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