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Please help! Kodak z612

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cwolts

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Please help. I recently purchased a Kodak z612 camera and every picture I take outdoors in natural sunlight turns out almostl completely white. Some responses I got on another forum stated that the camera was defective. This happens on auto settings as well as other settings that are ment for outdoors and sunlight. The camera seems to work fine indoors/low light conditions on auto settings. I'm really ignorant about this photography stuff, but this can't be right can it? I have tinkered with the exposure settings as well, but to no avail. Sound defective? Thanks in advance for any response.
 
Most probably defective. Post a shot here and bring it in to the notice of Mike. He shall be more helpful than anybody else because Z612 is very new camera and very few are experienced with it.
Atindra
 
It would be really helpful if you could post a few outdoor and indoor photos. Without seeing some photos it is quite difficult to determine the situation.

A lot of forum member is using Photobucket for posting their picture.

All you need to do is to set up a account in Photobucket. Download your picture to it. Then cut and paste the URL link in here.

chiue
 
It looks like someone found my post on another board and copied it here...thanks. The picture above is the sample I posted there. So it seems I must have a defective camera and will try tomorrow to send it back. Can't wait to get one that works! The pictures others have posted with this camera look real nice...sigh. Thanks for the help and any other suggestions are welcome!
 
The camera takes pictures fine in low light conditions but i haven't tried it in the dark. I have played with different exposure levels and they all come out the same.
 
I agree that your unit looks like it might be defective. One last thing to try, if you have time before your dealer's return policy time limit runs out on you -
  • Turn the camera on in Auto
  • Press Menu - go up Once on the 4-way control to Setup Menu, click OK
  • Go up Three times on the 4-way to Reset Camera - Click OK
  • Select Continue, click OK
  • Press the Menu button to turn off menus
  • Without adjusting anything else, take a couple of pictures indoors
  • Go outside and take a couple of pictures outside - maybe of your car or people, your house/building anything ordinary.
If the outdoor pictures are washed out, then exchange it - that's the fastest thing for you to do to get a replacement at this point.

Sorry that your initial experience with your cam has been sour. It's really a very good camera as you've seen from user's pictures posted here and I'm confident that your next one won't be like the first.
--
Mike O'Brien
Eastman Kodak Company
 
We actually already tried that!

Looks like we have a defective camera. Thanks for your help.
 
Thanks to all who replied. I recieved my exchange z612 yesterday and preliminary tests outdoors turned out fine. Looks like I just had a bad apple. Can't wait to snap some "real" photos! While I have your attention, does anyone have any suggestions on some photo editing software that is quite capable, but a rookie can use? Thanks again.
 
The world's greates photographers Ansel Adams, Eisenstadt, Greenhut and Steichen never used photo editing software. why do you think you need it?
--
Fred

I don't necessarily agree with everything I say.

 
Glad you got it sorted out...

For software, start out with some freebies. Here are some popular ones.

Picassa (from google): more basic but easy to understand and use.
http://picasa.google.com/

Pixia: More advanced but works well, a lot of features, takes a little longer to learn.
http://park18.wakwak.com/~pixia/

The Gimp: The next best thing to PhotoShop and PhotPaint but free. For advanced editing and takes a while to learn all the tools and features.
http://www.gimp.org/~tml/gimp/win32/downloads.html

Trevor
P850 & DX6490
 
Fred,

Perhaps these photographers did not use editing software because they are "great", which I can assure you I am not!
 
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