What clients look for in a photographer is . . .

BairPhoto 2

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A Canon camera!!

Ok, so I'm joking (I use and love my D2x), I just have to share this email I got from a potential client who filled out my email form on my website.

LONG POST, BTW (I love to watch myself type and I'm inlcuding my response to her.)

Original email from the client:
Member said:
Name(s): Sally James {names changed to protect the ignorant}
Phone:
Email: [email protected]
Date: June 23
Service: Portrait
Member said:
Message/Description: Actually, I'm not sure what I am going to get.
I've rea online that different types of digital cameras are better than
others. I'm wondering what type of digital camera you have. The
website I read said that Cannon cameras are what I should look for in
a photographer. But, I'm not really sure.
I hope by now those of you reading this are thinking "Wow!" 'Cause that is what I thought when I read that. I've asked her to let me know the website in question, but she hasn't gotten back to me yet, and I doubt she will. I think I scared her off with my reply (Which I will post in a second).

I just want to say that I hate it when someone asks what type of camera I use because then I know they are going to "think" they know cameras and photography. If they are judging me by my equipment, I'd rather not deal with them.

My response was so long that I'll include it in a reply to this post.

Stephen
--
http://www.BairPhoto.com
 
Sally,

That is funny. If nothing else I'd love to see that website if you still have the address. So if you don't care to have me shoot photos for you, I would still like to read what they say.

A camera is a tool, so my advice would be to look for a photographer based on style. You'll find the most amazingly, well-done portraits in a photographer's gallery, and then come to find out that they shot them with a 4 megapixel camera that was made way, way back in 2001. In that case, the picture probably wouldn't be able to be blown up to 40 x 60 inches like a 16.7 megapixel image from the Canon 1Ds Mark II camera could, but up to 11 x 14 inches, you would be hard pressed to see a difference in quality between the two cameras (if they were both shot right).

As a professional, I see myself as pretty up on cameras and equipment (ok, ok, so ask my wife and all I do for hours at a time is read up on cameras [that is why I would be interested in seeing the site you read off of]), and I see a lot of brand wars out there.

You'll find that one camera is more capable at certain things than another, and visa versa. Canon has a corner on very low light shooting (it has less noise [like film grain] when shooting in a very, very dimly lit place when no flash is used [ISO 1600 and up]). Nikon beats Canon in flash and lens technology (depending on which zealot you ask).

In the end it is like some guys and their trucks. I'm not much into trucks, so as an outside observer it makes me laugh when I hear all of these guys arguing over towing capacity and other stuff. What is laughable to an outsider is that they are arguing over something like 325 horsepower as opposed to 300 horse power. To them the 25 horsepower really matters (and you can see it in their blazing eyes when they argue), but to an outsider we ask "yeah, but won't it still pull my boat regardless of which one I get?"

Taking this analogy one step further: I don't care which hemi full-sized truck some guy has (and how much better they think it is than the other guy's), if they drive scary then I don't want them near my boat (if I had one). Likewise, I see a lot of photos posted online (I frequent the forums where this stuff is endlessly debated about cameras), and some photos taken with a state-of-the art camera are frightening (you could say that they "crashed" the photo). So again it is a tool, and you probably want to be more worried about who is "driving" the camera and where your photos will end up, because anyone with money can buy a nice camera.

I guess I should tell you that I have a Nikon D2x. It is 12 megapixels, and I love the lenses I can get for it. Regardless of what anyone tries to ever tell you, the lenses make the photograph, the camera just captures what the lens gives it. Un-sharp lenses make bad photos even on the best of cameras. I have one lens that cost $1300, and another that was $1600. That is in addition to the camera body (which cost much more than those two together), but they are worth it because they make the image.

If you want to compare this camera with a more expensive camera, here is an objective and well renowned site: http://www.dpreview.com

Here is their review of my camera (the conclusions page): http://www.dpreview.com/reviews/nikond2x/page28.asp

And the conclusion review of Canon's flagship model (the 1Ds Mark II, that I mentioned above): http://www.dpreview.com/reviews/canoneos1dsmkii/page26.asp

An interesting note is this in the Canon's review:

"So this brings us to our conclusion, surprisingly it wasn't as straightforward as you may think. In my opinion both the EOS-1Ds Mark II and D2X represent the ultimate in current digital SLR technology. The EOS-1Ds Mark II's problem however is its big price tag. In our review of the Nikon D2X we clearly demonstrated that it is more than a match for the EOS-1Ds despite a deficit of 4.4 megapixels. So if you're building an entire new system the D2X will be an attractive proposition. "

And the author (who is generally more favorable to Canon), candidly admitted in the forums that he had a hard time recommending the Canon 1Ds Mark II because the Nikon D2x is basically much more bang for the buck, but then he realized that some people are willing to pay $3000 more if they really want to have enough resolution to shoot billboards for Times Square.

Well, that is probably a much more lengthy response than you had wished for, but it is an interesting subject that is debated endlessly by camera enthusiasts who love their brands and would marry them if they could. I've found, however, that most pros just find what is best for them, use it, and ignore the brand wars.

Again, it would be interesting to see that website, so if you could let me know what website that is, I would love to see it.

Stephen

Bair Photography
 
You were very cordial, but towards the end, seemed a bit defensive. Unnecessarily so, since you could have easily just told her it was rubbish and showed her some pictures. That's what I would have done.

I'd have told her, that all that matters were the pictures, showed her a few of my albums, made sure she was THOROUGHLY satisfied, and called it a meeting.

She would have hired me.
--
--The artist formerly known as The Krakken
 
I have to agree. You spent way to much time responding to this person, just to tell her that Nikons can do what Canons can.

Next time just point her to your gallery, and let your pictures do the talking.
You were very cordial, but towards the end, seemed a bit defensive.
Unnecessarily so, since you could have easily just told her it was
rubbish and showed her some pictures. That's what I would have
done.

I'd have told her, that all that matters were the pictures, showed
her a few of my albums, made sure she was THOROUGHLY satisfied, and
called it a meeting.

She would have hired me.
--
--The artist formerly known as The Krakken
--
ShutterBugin
http://www.exposureproductions.smugmug.com

 
You were very cordial, but towards the end, seemed a bit defensive.
Unnecessarily so, since you could have easily just told her it was
rubbish and showed her some pictures. That's what I would have
done.

I'd have told her, that all that matters were the pictures, showed
her a few of my albums, made sure she was THOROUGHLY satisfied, and
called it a meeting.

She would have hired me.
She probably would have too! And you can have her ;-)

I don't really want to work with her, it is a Friday in June, and I have decided not to book portraits until a week before. In this market I can't make nearly as much off of them as I can a wedding.

In the last few months I've decided that portraits aren't worth my time, and I actually find weddings easier and way more profitable. Why give up a 30 minute portrait sitting on a Friday in June when I could have a wedding take place at that time, and the wedding will go for hours and pay way better.

Anyway, my father, who knows me well, said when I showed him my response to her: "You weren't really writing that for her benefit were you? You plan on posting this on dpreview."

So, yeah It was way too long of an explantion. I just love to type.

Stephen
--
http://www.BairPhoto.com
 
You were very cordial, but towards the end, seemed a bit defensive.
Unnecessarily so, since you could have easily just told her it was
rubbish and showed her some pictures. That's what I would have
done.
Oh, and I should say in my defense (I sure am defensive today!), that I actually did find it somewhat necessary to defend my camera position.

That whole second half (where I say "I guess I should tell you that I have a Nikon D2x...") I sort of put in there reluctantly. My thoughts were (and I am probably wrong, but that is life) that if I did what you did (and told her the other site's assertions were rubbish, and she should just focus on the photos) and that cameras matter less without backing it up with some evidence that my gear is equal, then it might have sounded like I was brushing the concern aside.

So I still stand by my words (even though I am half joking about writing the whole thing so I can post it, I really did write back to HER first). Though I am not joking about not caring whether I get the job because I bet you I'll get a wedding for that day (in Utah people often book weddings 1-2 month in advance, no joke!).

So what you see as unecessary defense, I see it as addressing her concern and not looking like I'm trying to make it trivial and dodging it.

Thanks for reading my rambling, BTW.

Stephen
--
http://www.BairPhoto.com
 
Fantastic reply. I'm sure that felt very good. I also agree with your line of thinking in that it's much better to provide a thorough explanation than just a short quick reply. However, you did sound a little argumentative.

Nevertheless, I love it and laughed several times. Bravo!

Doug
 
Fantastic reply. I'm sure that felt very good. I also agree with
your line of thinking in that it's much better to provide a
thorough explanation than just a short quick reply. However, you
did sound a little argumentative.

Nevertheless, I love it and laughed several times. Bravo!
Hey you got it!

I think it was my fault, at first I didn't make it clear that I was replying to her in this manner for fun. Maybe that is a bad business decision, but like Doug wrote above, it felt good.

So, yeah, take it all with a grain of salt, I wrote it more just for the sake of writing it than anything else (it was cathartic), but I did try to do it respectfully and fully address all facets of her concern. Then I thought it would be fun to post, and one more thing:

I try to just be "me" in my business. I'm freelance, I don't have a high brow, stuffy, studio and business presence. I tend to get brides and other clients who are more down to earth and laid back. If I repulse a client by being "me" in my reply to them, then I'd probably rather not have to deal with them as much as another client who would want to book me for the same day and time. So I put forth "me" in that letter and had fun doing it, actually

Stephen
--
http://www.BairPhoto.com
 
Because it was fun. I'll give you the benefit of the doubt that you didn't see my post just before you posted this one (because I was typing it while you read the entire thread).

I like to type. It is, like I said, cathartic. I like explaining myself, and putting my ideas on paper. I keep a journal, I write books that are never finished and would be a pain to edit.

What do you do with your time that others think is a waste of time, and that you loose yourself in because it is fun, or - like me - because you like to be thorough? It was just done for fun. I'm glad someone enjoyed reading it because I enjoyed writing it. That is why I posted it and (inevitably) ended up wasting the time of those who don't appreciate it.

And that is perfectly fine if you don't appreciate it and can only see it from the angle of a waste of time and from a business perspective. We all have what "clicks" with us, and this is me.

Have a great day!

Stephen
--
http://www.BairPhoto.com
 
Fantastic reply. I'm sure that felt very good. I also agree with
your line of thinking in that it's much better to provide a
thorough explanation than just a short quick reply. However, you
did sound a little argumentative.

Nevertheless, I love it and laughed several times. Bravo!
Hey you got it!

I think it was my fault, at first I didn't make it clear that I was
replying to her in this manner for fun. Maybe that is a bad
business decision, but like Doug wrote above, it felt good.

So, yeah, take it all with a grain of salt, I wrote it more just
for the sake of writing it than anything else (it was cathartic),
but I did try to do it respectfully and fully address all facets of
her concern. Then I thought it would be fun to post, and one more
thing:

I try to just be "me" in my business. I'm freelance, I don't have
a high brow, stuffy, studio and business presence. I tend to get
brides and other clients who are more down to earth and laid back.
If I repulse a client by being "me" in my reply to them, then I'd
probably rather not have to deal with them as much as another
client who would want to book me for the same day and time. So I
put forth "me" in that letter and had fun doing it, actually

Stephen
--
http://www.BairPhoto.com
It's kind of like that Seinfeld episode when Jerry goes to that lady's office and heckles her from the doorway of her office. Except in this case I hope your potential client did run screaming and have her toe severed by a some van driven by a Canon rep.
 
..found this fun as well.

And if it was as cathartic an experience for you as you suggest...that's all that matters, as well as being a very good read here on this forum.

I wonder what she'll do now though? I can imagine were someone so naive to receive such a reply she would probably now go telling everyone that the only camera in the world worth having is a Nikon D2x.

From one extreme to another.

(She's be right of course.....)
--
http://www.toohardphotography.com
 
Because it was fun. I'll give you the benefit of the doubt that
you didn't see my post just before you posted this one (because I
was typing it while you read the entire thread).
No need to give me the benefit of the doubt. You run a business and in this case she ripped you off since she made you lose valuable time on a no-profit situation.

My answer would've been short and sweet. "I use Canon for portraits and Nikon for Nudes".
 
I don't think you are wrong for your feelings. I just don't think you should have to justify them to her.....or even us.
--
--The artist formerly known as The Krakken
 
My answer would have been: I can run out and buy a $100 Canon if you really want me to shoot with the Canon brand, but I'd rather shoot with my $5,000 Nikon along with an additional $3000 worth of glass.

Or wait, a better answer would have been: Do you drive a Chevy or a Ford? I only work for people who drive Fords because some magazine said they pay better.
 
Whether you like it or not, your potential clients have every right to question the methods, the means and gear they are paying you to use.

Your reply and this post was in VERY poor taste and does not reflect well of you as a so-called professional.

Even though you hid the name and email address, any and all discussions with a client should never be posted in a public place without letting the client know, even under an alias.

If you had left the actual email address in the header, I would have wrote to and suggested that your client contact an attorney to seek damages for possible breach of privacy and possible defamation of character.

This was a TERRIBLE judgment call on your part. Your reply was simply not professional. If I ran a studio and you were my employee, you would be terminated immediately.

I have however, contacted a good friend of mine who is pretty high up in PPA and gave him the link to this thread.

Bad call Steven.
 
That mail was probably from someone from this forum that "knows" you and was teasing you Blair...
Ok, so I'm joking (I use and love my D2x), I just have to share
this email I got from a potential client who filled out my email
form on my website.

LONG POST, BTW (I love to watch myself type and I'm inlcuding my
response to her.)

Original email from the client:
Name(s): Sally James {names changed to protect the ignorant}
Phone:
Email: [email protected]
Date: June 23
Service: Portrait
Message/Description: Actually, I'm not sure what I am going to get.
I've rea online that different types of digital cameras are better than
others. I'm wondering what type of digital camera you have. The
website I read said that Cannon cameras are what I should look for in
a photographer. But, I'm not really sure.
I hope by now those of you reading this are thinking "Wow!" 'Cause
that is what I thought when I read that. I've asked her to let me
know the website in question, but she hasn't gotten back to me yet,
and I doubt she will. I think I scared her off with my reply
(Which I will post in a second).

I just want to say that I hate it when someone asks what type of
camera I use because then I know they are going to "think" they
know cameras and photography. If they are judging me by my
equipment, I'd rather not deal with them.

My response was so long that I'll include it in a reply to this post.

Stephen
--
http://www.BairPhoto.com
--
http://www.andreabuso.com
http://www.andreabuso.com/select
 
You might not agree with what he did but calling the PPA on someone is dirty! Why did you even consider that move? They guy did not give names out or harm anyone, yet you are harming him! If anything he was having a little fun on DPReview with what he thought was something interesting to talk about.

The Canonite in you could not resist it could he?

--
http://www.jkerk.smugmug.com
 

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