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ID MarkII N loses all images on CF card

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krusadr

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My two week old 1D2n has just lost en entire 2 GB CF card worth of images.

I shot a figure skating annula show yesterday with my 1D2n and 20D as backup.

My cards I took were all San Disk: ExtremeIII 4GB CF, UltraII 4GB CF, UltraII 2GB CF and UltraII 2GB SD.

All the cards are over 6 months old and have been used in the 20D and the SD in a Canon P&S with no problems,

The 1D2n is giving an error saying "No More Producing Folder" with the 2BG UltraII CF and it seems all the images are gone. In windows I can see 1.5GB is used but the folder appears empty.

I was shooting RAW + small, ISO 1600 with 70-200 IS.

A quick search here shows this error having cropped up before, not recently, and either Lexar cards or old firmware being blamed. Obviously niether can be the case now. My 1D2n has firmware 1.0.2.

The card was taken from the 20D and reformatted in the 1D2n immediately prior to shooting. There are I estimate about 150 shots on this card.

I also got an error 1 lockup earlier in the shoot. Switching off and on didn't clear it but switching off and re-seating the lens did. Is this related to the loss of images? I don't remember if it was with the same card or not and it was not at the exact same time, it happened about 30 mins earlier.

Obviously my first priority is to get the images recovered. Anyone know a RAW recovery tool? After that what should I do about this? I've lost confidence in my camera.

One more thing, I think I added the SD card into the camera halfway through shooting this CF card as it was getting full. Is this something to do with it?

Thanks in advance for any suggestions.

--

'Silence! What is all this insolence? You will find yourself in gladiator school vewy quickly with wotten behaviour like that.'
 
i had the same exact message with that camera but with the lexar 2 gig card. i downloaded the recovery disk from the lexar site about 30.00. i recovered about 195 raws out of about 205.i dont know if this program works with sandisk but i was relieved that it did work .maybe sandisk has a recovery disk. try there site.
 
I believe the 4G Sandisk ships with the recovery software. I'd also check the switch to make sure it didn't get moved accidently.
 
Sadja Herzog said:
I believe the 4G Sandisk ships with the recovery software. I'd also
check the switch to make sure it didn't get moved accidently.
Click to expand...
What switch?

--

'Silence! What is all this insolence? You will find yourself in gladiator school vewy quickly with wotten behaviour like that.'
 
but either way, have you tried Sandisk's RescuePro software? My 512MB UltraII shipped with this tool on a mini-CD... nothing to lose in trying!

Try every recovery software you can find in trial versions... Ontrack's Easy Recovery, Digital Image Recovery (it's free but might have trouble with RAW files), who knows, maybe even Norton Unerase could find bits here and there...

It sounds frightening anyway... how could I trust a camera after such a failure!!
Even more frightening as it was with Sandisks, not Lexars...

Guillaume

' Most americans aren't racist or stupid. Why should I be burning cars, or dissing americans? Just because I'm french? '
 
I'm halfway through using the SanDisk RescuePRO 2.0.0.9 on the mini CD that shipped with one of my cards.

It seems to be finding some JPGs and TIFs!!

There should be JPG and CR2 on there not TIF!!!!

How the hell have TIF files got there?
--

'Silence! What is all this insolence? You will find yourself in gladiator school vewy quickly with wotten behaviour like that.'
 
When it finds an extention it doesn't recognize it assigns it to tiff. Ususally a tiff file is not a real file.

Peter
 
I'm pretty sure they're named TIFF but they're actually RAW files ;-)

I did a scan of a card with 5D pics lately... it found huge TIFF files, between 12 and 15MB each... obviously they were... CR2's ;-)

Guillaume

' Most americans aren't racist or stupid. Why should I be burning cars, or dissing americans? Just because I'm french? '
 
I ran the San Disk utility. The first thing I noticed was a button with WIPE MEDIA or something like that written on it. That made me feel nrevous to start with. Anyway it ran through two itterations - took about 25 minutes in total and I had a screen of thumbs, JPGs and TIF. So far so good (I assume the TIF are the CR2 and I'll need to change the extension).

Anyway what next? Theres a SAVE button along the toolbar but it has a picture of a CF card with a picture of a floppy above it. I'm nervous this utility will write to the CF card.

Anyway I closed it without saving and removed the card. I don't trust it.

I'm right now burning the other cards images to DVD so I can then play around with the software on one of the other cards.

I cannot afford to lose these images. I'm REALLY REALLY upset about this. How can I ever trust this camera again now?
Guillaume paris2 said:
but either way, have you tried Sandisk's RescuePro software? My
512MB UltraII shipped with this tool on a mini-CD... nothing to
lose in trying!
Try every recovery software you can find in trial versions...
Ontrack's Easy Recovery, Digital Image Recovery (it's free but
might have trouble with RAW files), who knows, maybe even Norton
Unerase could find bits here and there...

It sounds frightening anyway... how could I trust a camera after
such a failure!!
Even more frightening as it was with Sandisks, not Lexars...

Guillaume

' Most americans aren't racist or stupid. Why should I be burning
cars, or dissing americans? Just because I'm french? '
Click to expand...
--

'Silence! What is all this insolence? You will find yourself in gladiator school vewy quickly with wotten behaviour like that.'
 
Sorry to hear about your problem.

It seems that the camera may have actually recorded the images to the card, if that's what the recovery software is seeing, and you don't say that the SD card has not recorded.

Don't be in a rush to blame the camera until you're sure.

And yet another reason for using smaller capacity cards, so that if one does go pop, you don't lose as much.

I've lost negs with film due to faults, primarily with the film/cassettes, I don't blame the camera if the tape holding the film onto the cassette spool comes away and leaves everything on the take up spool in plain view when I open the back and let light in.....

36 on one film seemed OK in thse days.....even with a motor drive.

Your camera is almost new, it's under warranty, send it in, get it checked, you've got a back up, and bin the suspect card once you've got the images off it.

KenC
 
Ken Christie said:
Sorry to hear about your problem.
Click to expand...
Thanks. Just getting the images off it now. Do you think it's the card? I've had this card probably 9months and it's never given trouble in the 20D.
Ken Christie said:
It seems that the camera may have actually recorded the images to
the card, if that's what the recovery software is seeing, and you
don't say that the SD card has not recorded.

Don't be in a rush to blame the camera until you're sure.
Click to expand...
I kind off blame the camera because of a couple of reasons, firstly I've read other reports of this happening on 1D2 and 1Ds2 both here and on Rob galraith but everyone seems to have blamed Lexar cards. i didn't see any incident where it was a San Disk card. Secondly I see that google reports when I search for the error message that there was a pdf file on the canon site but it seems to have gone. That might suggest that it is a known problem. Thirdly the other incidences I've read about get blamed on old firmware. Well this camera is brand new so it can't be that.

Perhaps it's just a hiccup, who knows.
Ken Christie said:
And yet another reason for using smaller capacity cards, so that if
one does go pop, you don't lose as much.
Click to expand...
Yes good point. 2 gig however is already pretty small for a 1D2 shooting sports.
Ken Christie said:
I've lost negs with film due to faults, primarily with the
film/cassettes, I don't blame the camera if the tape holding the
film onto the cassette spool comes away and leaves everything on
the take up spool in plain view when I open the back and let light
in.....

36 on one film seemed OK in thse days.....even with a motor drive.

Your camera is almost new, it's under warranty, send it in, get it
checked, you've got a back up, and bin the suspect card once you've
got the images off it.

KenC
Click to expand...
--

'Silence! What is all this insolence? You will find yourself in gladiator school vewy quickly with wotten behaviour like that.'
 
That caused a little stress I can tell you. Recovered all the images using the San Disk utility that came with one of my cards. Didn't even have to install it - it just ran straight from the CD.

I can relax now and get on with some PP.

Thanks for all your replies.

--

'Silence! What is all this insolence? You will find yourself in gladiator school vewy quickly with wotten behaviour like that.'
 
I am glad you recovered your files.

Now that they are saved you must wipe the card to remove all corrupt directory structure or it WILL happen again!

Formatting the card will not do this and you need to run CardWiper to return the card to it's very base level.

You can download it for free from...

http://www.datarescue.com/photorescue/download.htm

--
Rusty
My Gallery: http://www.pixelpix.com.au
 
That you managed to rescue the images.

Personally, although I shoot sports 95% of the time, motorsport in particular, and make decent money at it, I don't go above 2Gb on cards, for the very reason I stated earlier, but I did notice that you have some 4Gb cards, hence my caveat about card size. It takes less time to change a card than it did to change a cassette, and I used to have to do that every 10 minutes in some races.

Now I do try to be a bit more selective than I first was when I went digital, and not machine gun. Also cuts down screen staring time. I just think back to the manual focus lenses and lever wind that I used for 25 years.

Shot less, kept probably more proportionally.

I started with a couple of 1Gb Microdrives and a D30 moving from film. and that cost me a bundle. £258 ($430 US at the current rate) for my first Microdrive, and now cards are a lot less expensive, and bodies too for that matter.

I'd still consider getting the body checked, and I'd bin the suspect card. Wouldn't even consider Cardwiper or whatever.

KenC
 
She had about 40 raws go missing on a 1 Gb CF card. Downloaded the PC Inspector utility and recovered all but one. There's something afoot at the Circle-K...
--
BBQBluesStringer
 
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