If people would only READ the manual and ask
for help at their local camera store/club they would be happier
with their camera and might even learn a thing or two about
photography.
Who says the "local camera store" knows anything about cameras?
Especially here in the UK! Once they have sold the camera to you
they are not interested in anything else.
I bet each one of us knows much more than those guys working at a
camera store and trying to sell a camera.
There are only a few exceptions and it took me a looooong time
until I found one. Jessops are not one of the exceptions!
Pabletto
I take offense at that Pabletto. I spent many years working in a
specialty camera store - actually, in many of them. There are many
people on this forum that I can still learn many things from, but
overall I prided myself on knowing much more about the equipment i
was selling and photography overall than my customers did. How
could I expect them to want to purchase from me if I wasn't able to
answering their questions on the camera equipment they were
interested in or to help them later on if they came back with
problems or questions how to improve their pictures?
My wife still currently works as a salesperson and manager of a
camera store and she is extremely knowegable on all the equipment
that she sells. Of course, since she is a woman, that causes
additional problems. Many customers, especially men, will actually
ask if they can speak to one of the male salespeople instead
assuming they will know more about cameras and photography than she
will. Little do they realize that my wife is the one that trained
these men in the store on everything they know and if they don't
have an answer they still go to her to get one!
I do understand your point though as many, many salespeople working
in cameras stores are very much undertrained or not educated enough
about the equipment they are selling, but to say that "only a few"
of the many people working in sales selling cameras don't know
anything is too broad of a statement and an insult to the many of
us that have spent the time and effort to be as educated and
up-to-date as possible with knowege pertaining to our industry and
the products that we sell. There ARE professionals among us and we
take pride in this. I don't know Jessops as I'm not in the UK
(although I have seen the name mentioned in this forum before. I
assume they are a large chain operation), I'm in the USA, but if
Jessops doesn't want to hire qualified salespeople there must be a
smaller, well run specialty camera store somewhere you can go to.
Usually, if you can find where the local Pro's purchase their
equipment you will find more qualified salespeople.