Since I'm fully aware of the fact that no documentation will satisfy all users, and that programmers usually can't write manuals, the tutorial for IMatch has been written in most parts, reviewed and tuned by other IMatch users. I'm of course responsible for every fault or shortcoming in the tutorial or online help or IMatch. But "normal" users did a lot of rewiewing at the time of writing.
The online help for IMatch is my work. It has about 500 pages of context-sensitive information (press F1 anywhere in IMatch). The index in the online help allows you to pick the area of interest and then to read the information available.
The FAQ and the Tips & Tricks section in the user forum is also based on the feedback of users. The Scripting Corner and other sections on the user forum are moderated by volunteers who do a great job to help new users or to solve complex workflow issues in a photographers / agencies daily work. You can usually expect an answer for a question within hours.
My experience also shows that most users can perform the basic tasks of manging images
+ indexing
+ copying, moving, deleting ,renaming
+ editing, viewing
+ slide shows
+ handing over to other applications
within a matter of hours and without reading much of the help files.
More complex things like working with meta data, setting up a IPTC / XMP workflow, doing custom contact sheets, web pages, batch processing, importing and exporting or scripting / automating other applications of course will take some time - depending on what you need to do and what amoung of knowledge you already have.
Since IMatch is a complex application (in the positive sense, it has many features, and many ways to achieve the same goal in order to fit into existing workflows and preferences), IMatch may always look more "complicated" than applications with a limited feature set. But that's why IMatch is designed for and used in a special target market.
Perhaps there will be some "stripped-down" version of IMatch with only the basic funcionality - which would allow me to make these features accessible with a few buttons ;-)
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Mario Westphal
Author of IMatch - The Digital Image Management Solution
[email protected]
http://www.photools.com