I have purchased two Ceiva receivers for my mother. She is completely computer illiterate and doesn't want anything to do with a computer. The picture frame works great for her. It just plugs into the phone line and calls somewhere around 2:00 AM to download new pictures. The newest one has better contrast than the older ceiva but it is not comparable to a LCD screen on a laptop. The resolution on the ceiva is only 640x480. My mother's biggest complaint is that if it goes a while without new pictures being added, she complains to me! I then have to get after my sisters and the rest of the family to start adding pictures.
One complaint I have about Ceiva is that with both receivers I have purchased, I have sent in the rebate but was turned down both times with little explanation. I followed their directions precisely the second time and had someone else review the requirements, but still was turned down for the rebate. I had purchased the receivers directly from Ceiva. They don't send a receipt, only an email and I think the problem they stated was that no original receipt was included!!!
