Returned my S85 - probably will get the 707 but...

Your a good man Joseph!!!! I'm glad you feel that way.
What is even more moronic is he posts his intentions here! Are
they that dumb, or that naive??

Stever
I reamed BB for it, and it was inexcusible on the comsumers side.
Gee, at least erase the darn thing......

Tracey
Brian--

Listen, you had it right the first time. If the store offers a 30
day no questions asked return policy they are doing it because they
have a very carefully calculated cost/benefit analysis saying that
to offer such a policy is to their advantage, and significantly so.
My colleagues here are a trifle naive about this, and act as if you
are mistreating someone. While I agree that in one-on-one personal
So I guess you and Brian think that it's just fine to walk into a
store, buy a camera, use it on a 2-week vacation, and then return
it? If so, then it's people like you that owe me the 15% restocking
fee that I had to pay when I returned my S85 to Best Buy for good
cause.
 
Crutchfield has a great return policy. 30 days No questions Asked. I purchased a Car Sub. from them and it came there was a scratch on the cone. had a replacement the next day and I sent the bad one back postage prepaid by them.
Awsome Return Policy.
I think I have given them at least a 5 or 6 thousand dollars over the years.

The only problem with buying products from them is that they are always high priced and will not price match with anyone, authorized or not.

they do have a nice easy pay option though which I have used a few times. It works as stated.
Thanks:)
I returned my S85 within my 30-days for refund. I just cannot see
keeping it with the 707 around the corner. If the 707 was $1500 USD
then I would probably not consider, but $999 - wow!

But in meantime I will be without a camera, so I decided I am going
to buy a Canon Pro90IS from place that has a 30-day return policy
also. I sort of like the idea of 10x optical zoom and will be able
to evaluate it better in my hands rather than reading on-line about
it. Sounds crazy to stick with a 2.6 MP camera at this point but I
am sure there will be an update from Canon to the Pro90IS (maybe 5
MP) and if they announce it soon (within the next month) it could
make me seriously question whether or not to get a 707!

I am interested in comparison is between the Pro90IS and the Sony
F505V. Comments on which of the two is better would be appreciated
and could give idea what to expect from Canon.
 
So no opinions on the Pro90IS ? Maybe it is not so good and I don't
have to bother trying one!

Maybe I ask in the Canon forum!
Oh yes, the Pro90. There have been rumors in the Canon forum that there will not be a new IS lens for the 4-5 MP sensors. This is disappointing, because Canon will have to do better than bolting the current 10x IS zoom to a G2. It's quite possible the Pro90 series is over, and the Canon will concentrate on DC's with interchangeable lenses for the prosumer market, rather than trying to compete with Sony in the high-end EVF fixed lens market. It's interesting that folks are still buying the Pro90 IS for more money than the F707. Now this is real brand loyalty.
 
Brian isn't just taking advantage of the return policy HE IS ABUSING IT! He has NO intention of keeping the canon, he made that perfectly clear. If you all still think this is okay then you are all cracked!!

That is like buying a Wide Screen TV the week before the Super Bowl, then returning it the week after. This is not Rent-a-Center, these are retail establishments, and I for one don't want an extra couple of bucks added to the cost of products I buy because you morons like to "rent" things from stores.

Holy crap!

Stever
What is even more moronic is he posts his intentions here! Are
they that dumb, or that naive??

Stever
I reamed BB for it, and it was inexcusible on the comsumers side.
Gee, at least erase the darn thing......

Tracey
Brian--

Listen, you had it right the first time. If the store offers a 30
day no questions asked return policy they are doing it because they
have a very carefully calculated cost/benefit analysis saying that
to offer such a policy is to their advantage, and significantly so.
My colleagues here are a trifle naive about this, and act as if you
are mistreating someone. While I agree that in one-on-one personal
So I guess you and Brian think that it's just fine to walk into a
store, buy a camera, use it on a 2-week vacation, and then return
it? If so, then it's people like you that owe me the 15% restocking
fee that I had to pay when I returned my S85 to Best Buy for good
cause.
 
Joseph:

You don't go into it intending to return things, do you? He KNOWS he is going to return that camera after he has used it for a month.

Cheap.
I returned my S85 within my 30-days for refund. I just cannot see
keeping it with the 707 around the corner. If the 707 was $1500 USD
then I would probably not consider, but $999 - wow!

But in meantime I will be without a camera, so I decided I am going
to buy a Canon Pro90IS from place that has a 30-day return policy
also. I sort of like the idea of 10x optical zoom and will be able
to evaluate it better in my hands rather than reading on-line about
it. Sounds crazy to stick with a 2.6 MP camera at this point but I
am sure there will be an update from Canon to the Pro90IS (maybe 5
MP) and if they announce it soon (within the next month) it could
make me seriously question whether or not to get a 707!

I am interested in comparison is between the Pro90IS and the Sony
F505V. Comments on which of the two is better would be appreciated
and could give idea what to expect from Canon.
 
Stever--

I think you got this wrong.

First, what the guy said was that he was PROBABLY going to get a 707 when it appears, but that he wanted to try the Canon.

Next, he's buying from a store that makes part of its selling apparatus the return policy. That is, part of the store's sales incentive is that you can buy a product and return it if it doesn't meet your needs.

Next, while I never buy products KNOWING I'm going to return them, I often buy things that I return for one reason or another--they don't work as advertised, defective, don't do what I need done, quality comes up short, I realize it's not what I wanted in the first place, etc etc. The reasons are numerous.

Your assertion that this guy is abusing the return policy kind of sets you up as judge and jury in the situation, kind of the know it all, and for some reason that does not appeal to me. The idea that his (or anyone's) returning products is going to cost you money is laughable on it's face. Not how retail works.

Usually when a store allows returns this way it does so as a means of increasing its customer base. Once it has done that to a degree sufficient to satisfy its needs, the store will tighten up the policy. Two good examples of this are PCCONNECTION and OUTPOST.COM, both of which started with very liberal return policies as a means of drawing business. Both of which are now quite a bit more aggressive about limiting their returns. The fact is that as a percentage of total sales, returns are always quite small, and even an open door policy is not usually damaging to a retailer. As the margins narrow, or the overhead increases, or the management tries to squeeze every cent of profit out of its business, the perks such as 30 day returns are shut down.

Basically, your sympathies are misplaced. You ought to be on the side of the consumer, unless you are yourself a retailer, out there trying to take every dollar you can, and calling people childish names in the process.
Brian isn't just taking advantage of the return policy HE IS
ABUSING IT! He has NO intention of keeping the canon, he made that
perfectly clear. If you all still think this is okay then you are
all cracked!!
 
No I don't I only return if unhappy with the Item or I find a better price. But nowadays most store will price match so the later does not apply.
Thanks:)
You don't go into it intending to return things, do you? He KNOWS
he is going to return that camera after he has used it for a month.

Cheap.
I returned my S85 within my 30-days for refund. I just cannot see
keeping it with the 707 around the corner. If the 707 was $1500 USD
then I would probably not consider, but $999 - wow!

But in meantime I will be without a camera, so I decided I am going
to buy a Canon Pro90IS from place that has a 30-day return policy
also. I sort of like the idea of 10x optical zoom and will be able
to evaluate it better in my hands rather than reading on-line about
it. Sounds crazy to stick with a 2.6 MP camera at this point but I
am sure there will be an update from Canon to the Pro90IS (maybe 5
MP) and if they announce it soon (within the next month) it could
make me seriously question whether or not to get a 707!

I am interested in comparison is between the Pro90IS and the Sony
F505V. Comments on which of the two is better would be appreciated
and could give idea what to expect from Canon.
 
I agree with Chronic...if a store has a 30 day return policy no
questions asked then the consumer has every right to take advantage
of this policy! You should not be quesioning Brian. Question the
store why they have such a policy.

If you have ever bought anything from Best Buy before you should
know they will always always stick you with a restocking fee. For
this exact reason I will never do business with Best Buy.
You don't get it do you? Why do you think they charge a "restocking" fee for certain items (like notebook computers & digicams) and not others? Do you think it's harder to restock a digicam than a TV? No, tt's because unscrupulous lowlife take adavantage, that's why. The "restocking" fee is a deterrent. Go in and ask a manager why they do it.
 
I agree with you Stever, the end result of people "renting" digicams (and other products) is higher costs for everyone else. If you want to test drive a camera go to a store that has demo models available. When you buy a car you can take it out for a test drive, you can't take it home for 30 days...
That is like buying a Wide Screen TV the week before the Super
Bowl, then returning it the week after. This is not Rent-a-Center,
these are retail establishments, and I for one don't want an extra
couple of bucks added to the cost of products I buy because you
morons like to "rent" things from stores.

Holy crap!

Stever
What is even more moronic is he posts his intentions here! Are
they that dumb, or that naive??

Stever
I reamed BB for it, and it was inexcusible on the comsumers side.
Gee, at least erase the darn thing......

Tracey
Brian--

Listen, you had it right the first time. If the store offers a 30
day no questions asked return policy they are doing it because they
have a very carefully calculated cost/benefit analysis saying that
to offer such a policy is to their advantage, and significantly so.
My colleagues here are a trifle naive about this, and act as if you
are mistreating someone. While I agree that in one-on-one personal
So I guess you and Brian think that it's just fine to walk into a
store, buy a camera, use it on a 2-week vacation, and then return
it? If so, then it's people like you that owe me the 15% restocking
fee that I had to pay when I returned my S85 to Best Buy for good
cause.
 
Steve is right on. Brian's intentions are simply wrong.

I think it is in all our interests to encourage stores to offer 30-day return policies. These are complex instruments. Even armed with the best reviews and word of mouth referrals, you often don't find things out until a week or so of shooting with the camera. To be able to return a purchase is a Godsend.

Brian's actions hurt the stores, discourages the 30-day return policy which enventually hurts all of us.

-EL
Brian isn't just taking advantage of the return policy HE IS
ABUSING IT! He has NO intention of keeping the canon, he made that
perfectly clear. If you all still think this is okay then you are
all cracked!!

That is like buying a Wide Screen TV the week before the Super
Bowl, then returning it the week after. This is not Rent-a-Center,
these are retail establishments, and I for one don't want an extra
couple of bucks added to the cost of products I buy because you
morons like to "rent" things from stores.

Holy crap!

Stever
 
Brian you are wrong. Maybe you live into the letter of the law,
but morally and ethically you are wrong. If you can sleep with
yourself, then fine, but buying ANY product and premeditating
returning it? Dead wrong.

You would make a great American (I am one, so everyone hold your
flames), a user through and through.

Stever

P.S. Just how insurance fraud drives the price of insurance up for
the "rest" of us you do the same with your practices. Sorry, you
are a pig. Shame is you don't typify the normal, respectful
Canadian.

I think Brian's point is that it is acceptable in his society to return something after purchasing if it turns out not to be what you wanted. This is hardly unethical or immoral. It is called ambivalence. He DOES live in Canada, where, as he pointed out, this is ok to do.
I used to own an art in San Francisco. If a client took home a Picasso and returned it because they didn't like it after they'd lived with it, that was acceptable. I sold it to the next person - for the same price. Nothing was lost in the value. And the customer who returned it felt valued and appreciated -- and returned to buy something else. It was a win/win situation.

Your stance isn't exactly tolerant there, brother. And to suggest that this is "American" is petty unfortunate. You seem not to have much respect for the customs of other cultures. Not everyone shares your beliefs.
Maybe some where they live do not understand this, but it is normal
here (Canada) to buy something to evaluate and be able to return!
That is the only way sometimes to get an idea for different
products. Not all stores offer this though! Just because one store
offers while another doesn't does not mean it is taboo to take them
up on it!

I just did not get the idea to go buy a temporary replacement
camera while waiting for the F707, I made it clear that I could
decide on something else instead of the F707... I am considering
all the options! The store salesman tells me I can take home the
Pro90IS and try out and see if I like the style of camera even
though he knows there is a good chance I will return it, but they
cannot really lend it to me so it has to go through as a sale! I
even discussed with him that I really interested in a newer model
hopefully coming out soon that is better and told him I may not be
happy with this one and return it... he didn't care! Now since he
does this I tend to like the store better and maybe I will do one
of several things... return the Pro90IS, keep it (always a
possibility), buy the new model from them when it comes out (if it
comes out, still speculative at this point) and maybe even buy the
F707 from there instead... or buy something completely different in
the future!

Some examples follow of why I like buying from stores with good
return-policy... sure there are better deals online and I may pay a
bit more but if I ordered some things online I would be screwed!
Price is not everything!

I remember one store I had bought a Dazzle USB (MPEG1 capture
device) and a couple months later Dazzle came out with upgrade
drivers/software but they were charging money for it which I
thought was not right! I went to the store that I bought from and
they had new stock that included the new software... I asked if I
could borrow the CD for an hour to copy but the salesperson (whom I
knew personally even) said no because nothing can leave store
unless it is purchased and his job could technically be on the line
if he got caught (slim chance but you never know). Instead he told
me to buy it and then return it! So I did just that!

When I had bought my S85 I was uncertain if it was really what I
wanted and expressed my feelings, but the manager of the store told
me to buy it and try it and I had 30 days! He knew that I am a
picky person and that it was high probability of me returning it!
Because I have dealed with his store over the years it is not a
problem (I do not return everything to him). He would have let me
keep the S85 and exchange for a 707 when it came out, but I told
him that I was concerned I would start to put wear-and-tear in the
S85 and make it harder for him to re-sell (it still looks brand-new
with all stickers on it even).

For my Home Theater (I am always adding/changing things) I buy most
of my hardware from a local place and I can return for full-refund
no-questions asked within 10 days (well they are curious why I
return it if I don't like it for whatever reason) and exchange
anything I buy (for full 100% credit) within 90 days (even
speakers). They also lend me hardware to take home and try out
(ranging from cabling to $2K A/V receiver). I have done all of this
and without these options I would have been stuck with inadequate
components and not as good sounding setup and unhappy.

I am just tryin to make it crystal-clear the situation here and
please nobody jump to conclusion that I scamming or
inconsiderate... if a store offers the policy of no-questions-asked
return then why not if it is something I am interested in which
will help me get the product I like the best? Now I see people
really abuse this and I do not agree with this - I have seen people
return year-old bedsheets to Costco for full refund because they
develop little lint-balls (I am not making this up) and I know of
one guy that mods playstations - he is not that good and wrecks the
occasional one, so he just buys a new one from a store and returns
the screwed-up one saying it doesn't work!

For those that think differently, too bad! If you start buying from
some local-stores and get to have a relationship with them you will
then only understand. If some cannot do because country they live
in, that is unfortunate but that does not make me feel worse!

What I really wanted to know is people's opinions as far as Pro90IS
compared to the Sony F505V!
unfair to S85, just because of F707 is coming up. u returned it
back. What a shame, U are lucky that u have a return policy, in my
country, after you buy , u have to live with it..
 
Glen:

Read the post... I AM an American, so I think I am entitled to trash my own people thank you very much!

Also, unlike your Picasso, that digital camera he will return WILL lose value, that piece of art will only gain in value over time unless it is handled poorly.

Apples to Apples my friend. You are comparing grapes (sour ones at that) to these Apples.

Stever
Brian you are wrong. Maybe you live into the letter of the law,
but morally and ethically you are wrong. If you can sleep with
yourself, then fine, but buying ANY product and premeditating
returning it? Dead wrong.

You would make a great American (I am one, so everyone hold your
flames), a user through and through.

Stever

P.S. Just how insurance fraud drives the price of insurance up for
the "rest" of us you do the same with your practices. Sorry, you
are a pig. Shame is you don't typify the normal, respectful
Canadian.

I think Brian's point is that it is acceptable in his society to return something after purchasing if it turns out not to be what you wanted. This is hardly unethical or immoral. It is called ambivalence. He DOES live in Canada, where, as he pointed out, this is ok to do.
I used to own an art in San Francisco. If a client took home a
Picasso and returned it because they didn't like it after they'd
lived with it, that was acceptable. I sold it to the next person -
for the same price. Nothing was lost in the value. And the customer
who returned it felt valued and appreciated -- and returned to buy
something else. It was a win/win situation.
Your stance isn't exactly tolerant there, brother. And to suggest
that this is "American" is petty unfortunate. You seem not to have
much respect for the customs of other cultures. Not everyone shares
your beliefs.
Maybe some where they live do not understand this, but it is normal
here (Canada) to buy something to evaluate and be able to return!
That is the only way sometimes to get an idea for different
products. Not all stores offer this though! Just because one store
offers while another doesn't does not mean it is taboo to take them
up on it!

I just did not get the idea to go buy a temporary replacement
camera while waiting for the F707, I made it clear that I could
decide on something else instead of the F707... I am considering
all the options! The store salesman tells me I can take home the
Pro90IS and try out and see if I like the style of camera even
though he knows there is a good chance I will return it, but they
cannot really lend it to me so it has to go through as a sale! I
even discussed with him that I really interested in a newer model
hopefully coming out soon that is better and told him I may not be
happy with this one and return it... he didn't care! Now since he
does this I tend to like the store better and maybe I will do one
of several things... return the Pro90IS, keep it (always a
possibility), buy the new model from them when it comes out (if it
comes out, still speculative at this point) and maybe even buy the
F707 from there instead... or buy something completely different in
the future!

Some examples follow of why I like buying from stores with good
return-policy... sure there are better deals online and I may pay a
bit more but if I ordered some things online I would be screwed!
Price is not everything!

I remember one store I had bought a Dazzle USB (MPEG1 capture
device) and a couple months later Dazzle came out with upgrade
drivers/software but they were charging money for it which I
thought was not right! I went to the store that I bought from and
they had new stock that included the new software... I asked if I
could borrow the CD for an hour to copy but the salesperson (whom I
knew personally even) said no because nothing can leave store
unless it is purchased and his job could technically be on the line
if he got caught (slim chance but you never know). Instead he told
me to buy it and then return it! So I did just that!

When I had bought my S85 I was uncertain if it was really what I
wanted and expressed my feelings, but the manager of the store told
me to buy it and try it and I had 30 days! He knew that I am a
picky person and that it was high probability of me returning it!
Because I have dealed with his store over the years it is not a
problem (I do not return everything to him). He would have let me
keep the S85 and exchange for a 707 when it came out, but I told
him that I was concerned I would start to put wear-and-tear in the
S85 and make it harder for him to re-sell (it still looks brand-new
with all stickers on it even).

For my Home Theater (I am always adding/changing things) I buy most
of my hardware from a local place and I can return for full-refund
no-questions asked within 10 days (well they are curious why I
return it if I don't like it for whatever reason) and exchange
anything I buy (for full 100% credit) within 90 days (even
speakers). They also lend me hardware to take home and try out
(ranging from cabling to $2K A/V receiver). I have done all of this
and without these options I would have been stuck with inadequate
components and not as good sounding setup and unhappy.

I am just tryin to make it crystal-clear the situation here and
please nobody jump to conclusion that I scamming or
inconsiderate... if a store offers the policy of no-questions-asked
return then why not if it is something I am interested in which
will help me get the product I like the best? Now I see people
really abuse this and I do not agree with this - I have seen people
return year-old bedsheets to Costco for full refund because they
develop little lint-balls (I am not making this up) and I know of
one guy that mods playstations - he is not that good and wrecks the
occasional one, so he just buys a new one from a store and returns
the screwed-up one saying it doesn't work!

For those that think differently, too bad! If you start buying from
some local-stores and get to have a relationship with them you will
then only understand. If some cannot do because country they live
in, that is unfortunate but that does not make me feel worse!

What I really wanted to know is people's opinions as far as Pro90IS
compared to the Sony F505V!
unfair to S85, just because of F707 is coming up. u returned it
back. What a shame, U are lucky that u have a return policy, in my
country, after you buy , u have to live with it..
 
Thanks fellas.

The policy is typically in place for the average consumer, not the Jay Jervey's and Brian's of the world (the guys who sit 2 standard deviations out to the left).

Yes, it does cost us all money in one way or another, and Jay, if you think otherwise you are just as much a simpleton as the guy who before he purchases PLANS to retuen the camera.

Stever

P.S. He kept the memstick and accessories knowing he is going to buy the 707, so don't hand me this "he hasn't decided" crap either.

Stever
I think it is in all our interests to encourage stores to offer
30-day return policies. These are complex instruments. Even armed
with the best reviews and word of mouth referrals, you often don't
find things out until a week or so of shooting with the camera. To
be able to return a purchase is a Godsend.

Brian's actions hurt the stores, discourages the 30-day return
policy which enventually hurts all of us.

-EL
Brian isn't just taking advantage of the return policy HE IS
ABUSING IT! He has NO intention of keeping the canon, he made that
perfectly clear. If you all still think this is okay then you are
all cracked!!

That is like buying a Wide Screen TV the week before the Super
Bowl, then returning it the week after. This is not Rent-a-Center,
these are retail establishments, and I for one don't want an extra
couple of bucks added to the cost of products I buy because you
morons like to "rent" things from stores.

Holy crap!

Stever
 

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