Buzz Bussino
Active member
This is my first negative experience with this "authorized reseller" situation and I must say that in the future it will only serve to hurt the manufacturer because now I will buy used off places like Ebay if the manufacturer sports statements like Escort has. What the hell, I'm going to have to pay if it needs any service anyhow so I might as well pay a lot less to start with.
I'm sure revenues from that reseller went to the manufacturer, unless this is a very elaborate counterfeit, so the manufacturer has benefited from the sale and is now double dipping by charging for a warranty that the unit has. Sales of used equipment are of no benefit to the manufacturer as they derive no revenues from it. Even if they told me the unit was counterfeit and as such that they are charging me $50 for the repair I would have little complaint with Escort. My attention would be focused on the reseller for selling me bogus goods that were bought in good faith as genuine articles.
Whoever said "ignorance is bliss" was wrong. It's frustrating.
I hope those that viewed this issue are a bit wiser now and the final chapter on this issue with Escort hasn't been written yet. I still need to get in touch with someone other than the service writer who is following company policy.
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Buzz in San Diego
I'm sure revenues from that reseller went to the manufacturer, unless this is a very elaborate counterfeit, so the manufacturer has benefited from the sale and is now double dipping by charging for a warranty that the unit has. Sales of used equipment are of no benefit to the manufacturer as they derive no revenues from it. Even if they told me the unit was counterfeit and as such that they are charging me $50 for the repair I would have little complaint with Escort. My attention would be focused on the reseller for selling me bogus goods that were bought in good faith as genuine articles.
Whoever said "ignorance is bliss" was wrong. It's frustrating.
I hope those that viewed this issue are a bit wiser now and the final chapter on this issue with Escort hasn't been written yet. I still need to get in touch with someone other than the service writer who is following company policy.
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Buzz in San Diego