Whoo Hoo! I got a good one (G1)

I sent back my G1 today to Photoalley. It had two areas of hot pixels. I thought I could ignore them, but I began to see them in normal exposures. Bought a new one at Best Buy with a 4 year warranty. This one showed nothing visual on a 1 sec exposure with cap on at ISO 100, also passed the "DeadPixelTest" software analysis.

Too bad the price is 799, tax is 60-ish, warranty is 59. Sadly dont have AMEX blue price matching. But at least I have a store to walk into for exchanges and problems.

Chris Nelson

Do you think that the folks at Best Buy will understand anything about hot/dead pixels? Just talking to one of their salesmen will be enuf to drive you crazy, as you try to explain about the Dead Pixel Test results to someone who hasn't the faintest idea about digital cameras!
Jorge

Chris Nelson said:

I sent back my G1 today to Photoalley. It had two areas of hot
pixels. I thought I could ignore them, but I began to see them in
normal exposures. Bought a new one at Best Buy with a 4 year
warranty. This one showed nothing visual on a 1 sec exposure with
cap on at ISO 100, also passed the "DeadPixelTest" software
analysis.

Too bad the price is 799, tax is 60-ish, warranty is 59. Sadly dont
have AMEX blue price matching. But at least I have a store to walk
into for exchanges and problems.

Chris Nelson

Click to expand...

I talked to someone in the service department first, and they talked of bringing in a picture on a disc that showed the fault. So they seemed to be fairly knowledgable. Who will I talk to when I have a problem? Will I have a problem? Hopefully not.

Just a little thrill when the camera passes all tests. Seems the consensus in these groups is that a camera within the 14 day return period that shows hot pixels in normal exposures should be returned. I did what I thought would be best, now will live with my decision. That's all I can do.

It's true that the hot pixel posts are tiresome, but it is an essential service to be able to search and read the posts. I try not to ask questions prior to searching for the information first.

Jorge said:

Chris Nelson said:

I sent back my G1 today to Photoalley. It had two areas of hot
pixels. I thought I could ignore them, but I began to see them in
normal exposures. Bought a new one at Best Buy with a 4 year
warranty. This one showed nothing visual on a 1 sec exposure with
cap on at ISO 100, also passed the "DeadPixelTest" software
analysis.

Too bad the price is 799, tax is 60-ish, warranty is 59. Sadly dont
have AMEX blue price matching. But at least I have a store to walk
into for exchanges and problems.

Chris Nelson

Click to expand...

Click to expand...

hot/dead Picels ? tests ?
what ya talking about. Are there any testsprogs for those probs ?

Ralf

Chris Nelson said:

Jorge said:

Chris Nelson said:

I sent back my G1 today to Photoalley. It had two areas of hot
pixels. I thought I could ignore them, but I began to see them in
normal exposures. Bought a new one at Best Buy with a 4 year
warranty. This one showed nothing visual on a 1 sec exposure with
cap on at ISO 100, also passed the "DeadPixelTest" software
analysis.

Too bad the price is 799, tax is 60-ish, warranty is 59. Sadly dont
have AMEX blue price matching. But at least I have a store to walk
into for exchanges and problems.

Chris Nelson

Click to expand...

Click to expand...

Click to expand...

Hi,

mine (G1) was perfect from the beginning on, zero dead pixels, however after an extremely hot and humid shooting week in Japan, it developed 3 stuck pixels. Seems to be I can live with it for the time being, see it as a burn-in test and will wait for the end of the warranty to get it fixed ). It seems to be a common problem of all CCD sensors, more or less....... A friend with a 6 Mpixel studio back says he has 50-60 of them developed over time.......

Regards
Martin

http://www.drmhoppe.de

Chris Nelson said:

I sent back my G1 today to Photoalley. It had two areas of hot
pixels. I thought I could ignore them, but I began to see them in
normal exposures. Bought a new one at Best Buy with a 4 year
warranty. This one showed nothing visual on a 1 sec exposure with
cap on at ISO 100, also passed the "DeadPixelTest" software
analysis.

Too bad the price is 799, tax is 60-ish, warranty is 59. Sadly dont
have AMEX blue price matching. But at least I have a store to walk
into for exchanges and problems.

Chris Nelson

Click to expand...

Martin said:

Hi,

mine (G1) was perfect from the beginning on, zero dead pixels,
however after an extremely hot and humid shooting week in Japan, it
developed 3 stuck pixels. Seems to be I can live with it for the
time being, see it as a burn-in test and will wait for the end of
the warranty to get it fixed

Click to expand...

Well, unless along the line, by accident you have a little dent on your camera and Canon would void the warranty altogether... it was what happened to mine :-(

Member said:

Regards
Martin

http://www.drmhoppe.de

Chris Nelson said:

I sent back my G1 today to Photoalley. It had two areas of hot
pixels. I thought I could ignore them, but I began to see them in
normal exposures. Bought a new one at Best Buy with a 4 year
warranty. This one showed nothing visual on a 1 sec exposure with
cap on at ISO 100, also passed the "DeadPixelTest" software
analysis.

Too bad the price is 799, tax is 60-ish, warranty is 59. Sadly dont
have AMEX blue price matching. But at least I have a store to walk
into for exchanges and problems.

Chris Nelson

Click to expand...

Click to expand...

Looks like I have to treat my babe like a raw egg

Martin

http://www.drmhoppe.de

TD said:

Martin said:

Hi,

mine (G1) was perfect from the beginning on, zero dead pixels,
however after an extremely hot and humid shooting week in Japan, it
developed 3 stuck pixels. Seems to be I can live with it for the
time being, see it as a burn-in test and will wait for the end of
the warranty to get it fixed

Click to expand...

Well, unless along the line, by accident you have a little dent on
your camera and Canon would void the warranty altogether... it was
what happened to mine :-(

chuso said:

Regards
Martin

http://www.drmhoppe.de

Chris Nelson said:

I sent back my G1 today to Photoalley. It had two areas of hot
pixels. I thought I could ignore them, but I began to see them in
normal exposures. Bought a new one at Best Buy with a 4 year
warranty. This one showed nothing visual on a 1 sec exposure with
cap on at ISO 100, also passed the "DeadPixelTest" software
analysis.

Too bad the price is 799, tax is 60-ish, warranty is 59. Sadly dont
have AMEX blue price matching. But at least I have a store to walk
into for exchanges and problems.

Chris Nelson

Click to expand...

Click to expand...

Click to expand...

The G-1 is my second digicam from Best Buy. It is a replacement
for the first. When I went in for the replacement, a maybe 19
year old "tech", started telling me how they were going to have to
send my no longer produced camera to their repair people, and that
it might take 6 to 8 weeks. I smiled, told him I did not buy it to not
have a cam all summer, and asked to see his boss. His boss came
out, looked at the broken lens mechanism, told him it could not be
fixed, walked me to cameras. When the person in cameras did not
like the idea either, he took him a short distance away for a minute,
and I got my camera on the spot. Now, I am big, ugly, have long
hair and a beard, and in general I look like the people mother
warned you about. The manager may have just decided it was
not worth arguing over, but I don't think so. Like any other place,
Best Buy has idiot techs, rude people, and people that have no
clue working for them. On the other hand, many of them
really do have people there that have a clue. The camera
person at this store was sent to Florida by the store to look at the
new cameras earlier this year. They do try.

TD said:

Martin said:

Hi,

mine (G1) was perfect from the beginning on, zero dead pixels,
however after an extremely hot and humid shooting week in Japan, it
developed 3 stuck pixels. Seems to be I can live with it for the
time being, see it as a burn-in test and will wait for the end of
the warranty to get it fixed

Click to expand...

Well, unless along the line, by accident you have a little dent on
your camera and Canon would void the warranty altogether... it was
what happened to mine :-(

chuso said:

Regards
Martin

http://www.drmhoppe.de

Chris Nelson said:

I sent back my G1 today to Photoalley. It had two areas of hot
pixels. I thought I could ignore them, but I began to see them in
normal exposures. Bought a new one at Best Buy with a 4 year
warranty. This one showed nothing visual on a 1 sec exposure with
cap on at ISO 100, also passed the "DeadPixelTest" software
analysis.

Too bad the price is 799, tax is 60-ish, warranty is 59. Sadly dont
have AMEX blue price matching. But at least I have a store to walk
into for exchanges and problems.

Chris Nelson

Click to expand...

Click to expand...

Click to expand...

Jorge said:

Do you think that the folks at Best Buy will understand anything> about hot/dead pixels? Just talking to one of their salesmen will> be enuf to drive you crazy, as you try to explain about the Dead> Pixel Test results to someone who hasn't the faintest idea about> digital cameras!>

Click to expand...

Hi Jorge,

I feel your pain ;-) hehe, but unfortunatly you get what you pay for and stores like BestBuy and many others hire highschool kids or people not much older and pay them at minimum wages or close to minimum.

Far cry from paying someone a mid 20k to mid 30k salary. So the customer basically is left to inform themselves about the products because the employess rarely ever know anything about any of the products. Basically, all they are good for is stocking and cashing you out. Don't get me wrong... I am not trying to bash anyone whom works @ those places, but I am just being honest.

fyi, I did purchase my G1 at a BestBuy and yes the 2 people working the camera section didn't know much about digicams at all. I had to basically inform myself with GREAT sites like steves-digicams.com and dpreview.com about digicams.

After 3 weeks of reading TONS of info about digicams, I settled for the G1 for my needs. The research paid off, because I really like my G1 and so does my wife.

Regards.
JLC

And just what makes you think your camera will stay perfect.
mine was fine when I bought it, now I have 2 stuck pixel clusters.

These G1 cameras are great, but you have to deal with the hot/dead pixels. It seems that only a small fractiion of them arrive in perfect shape with regard to the pixel issue. I have had 5, the fifth was perfect for 2 weeks, now I am waiting for my sixth G1. But I have not lost hope, I think that the more cameras produced, the better they will turn out at the factory.
Jorge

Danny E said:

And just what makes you think your camera will stay perfect.
mine was fine when I bought it, now I have 2 stuck pixel clusters.

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