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Pentax Photo Laboratory 2.1 crashes (Mac OS X)

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chibitul smecher

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Hi, I updated from the original 1.0 to 2.1 and now it won't even start... help anybody?

Thanks
P.S. had to trim the error log, it was way too long...

Date/Time: 2005-02-28 23:14:59 -0500
OS Version: 10.3.8 (Build 7U16)
Report Version: 2

Command: PENTAX PHOTO Laboratory

Path: Applications/PENTAX Digital Camera Utility/PENTAX PHOTO Laboratory/Contents/MacOSClassic/PENTAX PHOTO Laboratory
Version: PENTAX PHOTO Laboratory™ Ver. 2.10 (2.00)
PID: 491
Thread: 0

Exception: EXC_BAD_ACCESS (0x0001)
Codes: KERN_PROTECTION_FAILURE (0x0002) at 0x00000024

Thread 0 Crashed:

0 PENTAX PHOTO Laboratory 0x004d5544 DrawSelf_ 19CPreViewImageCanvasFv + 0x484

1 PENTAX PHOTO Laboratory 0x00433a64 Draw_ 5LViewFP15OpaqueRgnHandle + 0x1f4

2 PENTAX PHOTO Laboratory 0x00433a9c Draw_ 5LViewFP15OpaqueRgnHandle + 0x22c

3 PENTAX PHOTO Laboratory 0x00433a9c Draw_ 5LViewFP15OpaqueRgnHandle + 0x22c
4 PENTAX PHOTO Laboratory 0x00437380 UpdatePort 7LWindowFv + 0x100
5 PENTAX PHOTO Laboratory 0x0042f4c0 UpdatePort 5LPaneFv + 0x30
6 PENTAX PHOTO Laboratory 0x0042f4c0 UpdatePort 5LPaneFv + 0x30
7 PENTAX PHOTO Laboratory 0x004344c0 ScrollImageBy 5LViewFllUc + 0xa0
8 PENTAX PHOTO Laboratory 0x004343cc ScrollImageTo 5LViewFllUc + 0x5c

9 PENTAX PHOTO Laboratory 0x004b5604 DoSetBounds_ 14CPreViewWindowFRC4Rect + 0x104

10 PENTAX PHOTO Laboratory 0x0043a784 ResizeWindowTo_ 7LWindowFss + 0x64

11 PENTAX PHOTO Laboratory 0x004b5da4 ChangeDisplaySize_ 14CPreViewWindowFsUcUc + 0x5f4

12 PENTAX PHOTO Laboratory 0x004a9424 DoWindowLineup_ 14CToolBarWindowFv + 0x34

13 PENTAX PHOTO Laboratory 0x004a8fe0 SetCurrentPref_ 14CToolBarWindowFP16CPreferencesFile + 0x420

14 PENTAX PHOTO Laboratory 0x0048d744 OpenToolBarWindow_ 16CPhotoLaboratoryFv + 0x1e4

15 PENTAX PHOTO Laboratory 0x0048d4a4 OpenWindows_ 16CPhotoLaboratoryFv + 0x74
 
Hi, had exactly the same probs after updating to 2.1. Interstingly, the software was working well in Classic mode, but crashed in OS X. For whatever reason, I decided to restart my PowerMac - maybe cause I'm used to with my Windows Laptop for work - and since then it works fine.
Did you delete the preferences?

Hope it helps!
Henner
chibitul smecher said:
Hi, I updated from the original 1.0 to 2.1 and now it won't even
start... help anybody?

Thanks
P.S. had to trim the error log, it was way too long...

Date/Time: 2005-02-28 23:14:59 -0500
OS Version: 10.3.8 (Build 7U16)
Report Version: 2

Command: PENTAX PHOTO Laboratory
Path: Applications/PENTAX Digital Camera Utility/PENTAX PHOTO
Laboratory/Contents/MacOSClassic/PENTAX PHOTO Laboratory
Version: PENTAX PHOTO Laboratory™ Ver. 2.10 (2.00)
PID: 491
Thread: 0

Exception: EXC_BAD_ACCESS (0x0001)
Codes: KERN_PROTECTION_FAILURE (0x0002) at 0x00000024

Thread 0 Crashed:
0 PENTAX PHOTO Laboratory 0x004d5544
DrawSelf_ 19CPreViewImageCanvasFv + 0x484
1 PENTAX PHOTO Laboratory 0x00433a64
Draw 5LViewFP15OpaqueRgnHandle + 0x1f4
2 PENTAX PHOTO Laboratory 0x00433a9c
Draw 5LViewFP15OpaqueRgnHandle + 0x22c
3 PENTAX PHOTO Laboratory 0x00433a9c
Draw 5LViewFP15OpaqueRgnHandle + 0x22c
4 PENTAX PHOTO Laboratory 0x00437380
UpdatePort 7LWindowFv + 0x100
5 PENTAX PHOTO Laboratory 0x0042f4c0 UpdatePort 5LPaneFv
+ 0x30
6 PENTAX PHOTO Laboratory 0x0042f4c0 UpdatePort 5LPaneFv
+ 0x30
7 PENTAX PHOTO Laboratory 0x004344c0
ScrollImageBy 5LViewFllUc + 0xa0
8 PENTAX PHOTO Laboratory 0x004343cc
ScrollImageTo 5LViewFllUc + 0x5c
9 PENTAX PHOTO Laboratory 0x004b5604
DoSetBounds 14CPreViewWindowFRC4Rect + 0x104
10 PENTAX PHOTO Laboratory 0x0043a784
ResizeWindowTo 7LWindowFss + 0x64
11 PENTAX PHOTO Laboratory 0x004b5da4
ChangeDisplaySize 14CPreViewWindowFsUcUc + 0x5f4
12 PENTAX PHOTO Laboratory 0x004a9424
DoWindowLineup 14CToolBarWindowFv + 0x34
13 PENTAX PHOTO Laboratory 0x004a8fe0
SetCurrentPref 14CToolBarWindowFP16CPreferencesFile + 0x420
14 PENTAX PHOTO Laboratory 0x0048d744
OpenToolBarWindow 16CPhotoLaboratoryFv + 0x1e4
15 PENTAX PHOTO Laboratory 0x0048d4a4
OpenWindows 16CPhotoLaboratoryFv + 0x74
Click to expand...
 
That's obviously made up because we all know Mac's don't crash if you listen to some people... seriously though, maybe pass a report on to Pentax?
chibitul smecher said:
Hi, I updated from the original 1.0 to 2.1 and now it won't even
start... help anybody?
Click to expand...
 
As mentioned: trash the preferences and repair permissions. Repairing permissions is a good habit to get into after installing new software. Post back with how that works.
 
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