S75 Moving Pixes to my PC Problem

Theodore said:

Just received my first digicam ... the S75. Love it so far, but am
having the following problem.
Using a new Dell PC with WIN98 SE and have loaded the USB drivers
apparently okay. In NORMAL USB mode, I can transfer my pictures to
the PC just fine, but when I go to disconnect from the PC, my
desktop gets all messed up and I eventually have to re-boot the PC
to recover cleanly. I've tried different ways ... turning off the
camera, pulling the USB plug, etc. The user manual isn't clear
about how to properly disconnect, but it does make a note on p.37
for Windows Me and 2000 users: "... stop the drive by clicking on
the Unplug/Eject icon in the task tray ..." there is no such
thing on my taskbar or in the systray! For a WIN98 SE user, what
is the proper way to disconnect from the newly recognized drive (in
my case, removable disk "K")?

Anyone out there run into this? Please help if you can ...Thanks,
Theodore

Click to expand...

Theodore said:

Just received my first digicam ... the S75. Love it so far, but am
having the following problem.
Using a new Dell PC with WIN98 SE and have loaded the USB drivers
apparently okay. In NORMAL USB mode, I can transfer my pictures to
the PC just fine, but when I go to disconnect from the PC, my
desktop gets all messed up and I eventually have to re-boot the PC
to recover cleanly. I've tried different ways ... turning off the
camera, pulling the USB plug, etc. The user manual isn't clear
about how to properly disconnect, but it does make a note on p.37
for Windows Me and 2000 users: "... stop the drive by clicking on
the Unplug/Eject icon in the task tray ..." there is no such
thing on my taskbar or in the systray! For a WIN98 SE user, what
is the proper way to disconnect from the newly recognized drive (in
my case, removable disk "K")?

Anyone out there run into this? Please help if you can ...Thanks,
Theodore

Click to expand...

Theodore said:

Just received my first digicam ... the S75. Love it so far, but am
having the following problem.
Using a new Dell PC with WIN98 SE and have loaded the USB drivers
apparently okay. In NORMAL USB mode, I can transfer my pictures to
the PC just fine, but when I go to disconnect from the PC, my
desktop gets all messed up and I eventually have to re-boot the PC
to recover cleanly. I've tried different ways ... turning off the
camera, pulling the USB plug, etc. The user manual isn't clear
about how to properly disconnect, but it does make a note on p.37
for Windows Me and 2000 users: "... stop the drive by clicking on
the Unplug/Eject icon in the task tray ..." there is no such
thing on my taskbar or in the systray! For a WIN98 SE user, what
is the proper way to disconnect from the newly recognized drive (in
my case, removable disk "K")?

Anyone out there run into this? Please help if you can ...Thanks,
Theodore

Click to expand...

Don M said:

Theodore said:

Just received my first digicam ... the S75. Love it so far, but am
having the following problem.
Using a new Dell PC with WIN98 SE and have loaded the USB drivers
apparently okay. In NORMAL USB mode, I can transfer my pictures to
the PC just fine, but when I go to disconnect from the PC, my
desktop gets all messed up and I eventually have to re-boot the PC
to recover cleanly. I've tried different ways ... turning off the
camera, pulling the USB plug, etc. The user manual isn't clear
about how to properly disconnect, but it does make a note on p.37
for Windows Me and 2000 users: "... stop the drive by clicking on
the Unplug/Eject icon in the task tray ..." there is no such
thing on my taskbar or in the systray! For a WIN98 SE user, what
is the proper way to disconnect from the newly recognized drive (in
my case, removable disk "K")?

Anyone out there run into this? Please help if you can ...Thanks,
Theodore

Click to expand...

Theo,

Here's a link to Sony's web site for an upgrade to the USB
driver.... May correct your problem...

http://www.sel.sony.com/SEL/service/usb5.2.shtml

Regards,
Don

Click to expand...

NyLazyman said:

Theodore said:

Just received my first digicam ... the S75. Love it so far, but am
having the following problem.
Using a new Dell PC with WIN98 SE and have loaded the USB drivers
apparently okay. In NORMAL USB mode, I can transfer my pictures to
the PC just fine, but when I go to disconnect from the PC, my
desktop gets all messed up and I eventually have to re-boot the PC
to recover cleanly. I've tried different ways ... turning off the
camera, pulling the USB plug, etc. The user manual isn't clear
about how to properly disconnect, but it does make a note on p.37
for Windows Me and 2000 users: "... stop the drive by clicking on
the Unplug/Eject icon in the task tray ..." there is no such
thing on my taskbar or in the systray! For a WIN98 SE user, what
is the proper way to disconnect from the newly recognized drive (in
my case, removable disk "K")?

Anyone out there run into this? Please help if you can ...Thanks,
Theodore

Click to expand...

Click to expand...

NyLazyman said:

Theodore said:

Just received my first digicam ... the S75. Love it so far, but am
having the following problem.
Using a new Dell PC with WIN98 SE and have loaded the USB drivers
apparently okay. In NORMAL USB mode, I can transfer my pictures to
the PC just fine, but when I go to disconnect from the PC, my
desktop gets all messed up and I eventually have to re-boot the PC
to recover cleanly. I've tried different ways ... turning off the
camera, pulling the USB plug, etc. The user manual isn't clear
about how to properly disconnect, but it does make a note on p.37
for Windows Me and 2000 users: "... stop the drive by clicking on
the Unplug/Eject icon in the task tray ..." there is no such
thing on my taskbar or in the systray! For a WIN98 SE user, what
is the proper way to disconnect from the newly recognized drive (in
my case, removable disk "K")?

Anyone out there run into this? Please help if you can ...Thanks,
Theodore

Click to expand...

Click to expand...

yellowdogy said:

Theodore said:

Just received my first digicam ... the S75. Love it so far, but am
having the following problem.
Using a new Dell PC with WIN98 SE and have loaded the USB drivers
apparently okay. In NORMAL USB mode, I can transfer my pictures to
the PC just fine, but when I go to disconnect from the PC, my
desktop gets all messed up and I eventually have to re-boot the PC
to recover cleanly. I've tried different ways ... turning off the
camera, pulling the USB plug, etc. The user manual isn't clear
about how to properly disconnect, but it does make a note on p.37
for Windows Me and 2000 users: "... stop the drive by clicking on
the Unplug/Eject icon in the task tray ..." there is no such
thing on my taskbar or in the systray! For a WIN98 SE user, what
is the proper way to disconnect from the newly recognized drive (in
my case, removable disk "K")?

Anyone out there run into this? Please help if you can ...Thanks,
Theodore

Click to expand...

Theodore,

You make the decision to buy a great camera......the S75......now
follow up and buy a great computer.....a Mac G4. Smooth as silk and
you do not need to load USB drivers. A review of the S75 manual
will reveal what I am talking about...compare the instructions for
the two operating systems.....speaks for itself. good luck.

yellowdogy

yellowdogy

Click to expand...

Theodore said:

The
user manual isn't clear about how to properly disconnect, but it does make a
note on p.37 for Windows Me and 2000 users: "... stop the drive by clicking
on the Unplug/Eject icon in the task tray ..." there is no such thing on my
taskbar or in the systray! For a WIN98 SE user, what is the proper way to
disconnect from the newly recognized drive (in my case, removable disk
"K")?

Click to expand...

yellowdogy said:

You make the decision to buy a great camera......the S75......now
follow up and buy a great computer.....a Mac G4. Smooth as silk and
you do not need to load USB drivers. A review of the S75 manual
will reveal what I am talking about...compare the instructions for
the two operating systems.....speaks for itself. good luck.

yellowdogy

yellowdogy

Click to expand...

Mark R. said:

Jim50821 said:

The
user manual isn't clear about how to properly disconnect, but it does make a
note on p.37 for Windows Me and 2000 users: "... stop the drive by clicking
on the Unplug/Eject icon in the task tray ..." there is no such thing on my
taskbar or in the systray! For a WIN98 SE user, what is the proper way to
disconnect from the newly recognized drive (in my case, removable disk
"K")?

Click to expand...

o I'm far from being a Windows expert, but the first time I
disconnected from my Windows 2000 system by just turning the S75 off
I got a dialog box with a nasty message about shutting down the
device correctly.

o Next time, following info from the dialog box, I went into Hardware
-> Start/Stop devices (something like that, I can't remember) and
got a dialog box that allowed shutting down correctly before
poweroff. It also had a check box to install an icon in the system
tray -- I turned it on, and the next time I had an icon I was able
to use.

o Hope this helps. And if anyone has any tips for interfacing an
S75/USB with Linux, I'd appreciate hearing them.

Click to expand...

Theodore said:

Mark R. said:

Theodore said:

The
user manual isn't clear about how to properly disconnect, but it does make a
note on p.37 for Windows Me and 2000 users: "... stop the drive by clicking
on the Unplug/Eject icon in the task tray ..." there is no such thing on my
taskbar or in the systray! For a WIN98 SE user, what is the proper way to
disconnect from the newly recognized drive (in my case, removable disk
"K")?

Click to expand...

o I'm far from being a Windows expert, but the first time I
disconnected from my Windows 2000 system by just turning the S75 off
I got a dialog box with a nasty message about shutting down the
device correctly.

o Next time, following info from the dialog box, I went into Hardware
-> Start/Stop devices (something like that, I can't remember) and
got a dialog box that allowed shutting down correctly before
poweroff. It also had a check box to install an icon in the system
tray -- I turned it on, and the next time I had an icon I was able
to use.

o Hope this helps. And if anyone has any tips for interfacing an
S75/USB with Linux, I'd appreciate hearing them.

Click to expand...

Thanks, Mark ...
Still haven't solved it, but looks like a problem either with my
USB install or a WIN98SE driver issue. Will post my solution when
I get it. Sorry I can't be of any help re: Linux/USB ... Theodore

Click to expand...

donop said:

Theodore said:

Mark R. said:

donop said:

The
user manual isn't clear about how to properly disconnect, but it does make a
note on p.37 for Windows Me and 2000 users: "... stop the drive by clicking
on the Unplug/Eject icon in the task tray ..." there is no such thing on my
taskbar or in the systray! For a WIN98 SE user, what is the proper way to
disconnect from the newly recognized drive (in my case, removable disk
"K")?

Click to expand...

o I'm far from being a Windows expert, but the first time I
disconnected from my Windows 2000 system by just turning the S75 off
I got a dialog box with a nasty message about shutting down the
device correctly.

o Next time, following info from the dialog box, I went into Hardware
-> Start/Stop devices (something like that, I can't remember) and
got a dialog box that allowed shutting down correctly before
poweroff. It also had a check box to install an icon in the system
tray -- I turned it on, and the next time I had an icon I was able
to use.

o Hope this helps. And if anyone has any tips for interfacing an
S75/USB with Linux, I'd appreciate hearing them.

Click to expand...

Thanks, Mark ...
Still haven't solved it, but looks like a problem either with my
USB install or a WIN98SE driver issue. Will post my solution when
I get it. Sorry I can't be of any help re: Linux/USB ... Theodore

Click to expand...

Click to expand...

Richard O. Kinkead said:

Hope this works.

donop said:

Theodore said:

Mark R. said:

Richard O. Kinkead said:

The
user manual isn't clear about how to properly disconnect, but it does make a
note on p.37 for Windows Me and 2000 users: "... stop the drive by clicking
on the Unplug/Eject icon in the task tray ..." there is no such thing on my
taskbar or in the systray! For a WIN98 SE user, what is the proper way to
disconnect from the newly recognized drive (in my case, removable disk
"K")?

Click to expand...

o I'm far from being a Windows expert, but the first time I
disconnected from my Windows 2000 system by just turning the S75 off
I got a dialog box with a nasty message about shutting down the
device correctly.

o Next time, following info from the dialog box, I went into Hardware
-> Start/Stop devices (something like that, I can't remember) and
got a dialog box that allowed shutting down correctly before
poweroff. It also had a check box to install an icon in the system
tray -- I turned it on, and the next time I had an icon I was able
to use.

o Hope this helps. And if anyone has any tips for interfacing an
S75/USB with Linux, I'd appreciate hearing them.

Click to expand...

Thanks, Mark ...
Still haven't solved it, but looks like a problem either with my
USB install or a WIN98SE driver issue. Will post my solution when
I get it. Sorry I can't be of any help re: Linux/USB ... Theodore

Click to expand...

Click to expand...

Click to expand...

Theodore said:

Richard ...
Tried sending message below to you via email, but got kicked back
to me unknown user ([email protected]) ...

Click to expand...

Theodore said:

Hi Richard ...

Thanks for your suggestions. I think I followed Sony's
instructions carefully when I installed the driver, but it's psbl I
goofed. I'd like to remove the Sony USB driver, but when I tried
this morning, WIN98SE blew me away with another Fatal Exception
error "OE" ... ! I called Sony T/S and spoke to two different
guys, neither of which seemed to know much about this problem, IMHO.

The consensus among users I've read about, however, seems to be
that with WIN98SE, I will not see that unplug/eject icon. You are
the first WIN98SE user I've heard of that is not having the problem

Click to expand...

Theodore said:

I am (you are able to turn off camera and unplug without the error
screen), so that is encouraging ... A couple of questions, if you
don't mind:

You said about the "icon" ... not having it ... might have to do
with using a floppy adapter". what do you mean by that ... floppy
adapter?

Click to expand...

Theodore said:

When you say, " ... go to control panel and remove the usb driver
under remove hardware ...", are you meaning remove the sony mass
storage driver under device manager? In control panel, there is
only a "add new hardware" icon, of course, so you must mean thru
device manager.

Click to expand...

Theodore said:

stated in begining of this email. Sony tech was very vague and
suggested things like:

1. Are you networked? (yes, to my wife's PC via NIC's) If so,
remove networking!
2. Using any other USB devices? (yes, an Epson scanner) If so,
remove it .. may be causing interference.

Click to expand...

Theodore said:

3. "Try" booting in safe mode and remove the Sony USB driver that way.

Click to expand...

Theodore said:

Haven't tried any of these yet, but will over the weekend.

There HAS to be a way to remove the driver!

Any further thoughts?

Regards ... Theodore

Richard O. Kinkead said:

Hope this works.

donop said:

Theodore said:

Mark R. said:

Theodore said:

The
user manual isn't clear about how to properly disconnect, but it does make a
note on p.37 for Windows Me and 2000 users: "... stop the drive by clicking
on the Unplug/Eject icon in the task tray ..." there is no such thing on my
taskbar or in the systray! For a WIN98 SE user, what is the proper way to
disconnect from the newly recognized drive (in my case, removable disk
"K")?

Click to expand...

o I'm far from being a Windows expert, but the first time I
disconnected from my Windows 2000 system by just turning the S75 off
I got a dialog box with a nasty message about shutting down the
device correctly.

o Next time, following info from the dialog box, I went into Hardware
-> Start/Stop devices (something like that, I can't remember) and
got a dialog box that allowed shutting down correctly before
poweroff. It also had a check box to install an icon in the system
tray -- I turned it on, and the next time I had an icon I was able
to use.

o Hope this helps. And if anyone has any tips for interfacing an
S75/USB with Linux, I'd appreciate hearing them.

Click to expand...

Thanks, Mark ...
Still haven't solved it, but looks like a problem either with my
USB install or a WIN98SE driver issue. Will post my solution when
I get it. Sorry I can't be of any help re: Linux/USB ... Theodore

Click to expand...

Click to expand...

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