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Loaned the 20D out, now CF pins are bent

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While I don't make a habit of it, if a friend asks and I know they are capable of using a 10D/20D, I will lend it to them. I recently lent my 10D/28-135 to a friend who has a wonderful eye but knows next to nothing about dSLRs. Her husband felt she could benefit from a better camera than the Sony Mavica FD she's had for 8 years. I offered my 20D but she would have been a nervous wreck the whole time she had it.

After using the 10D for 3 days, she was sold on dSLRs and asked me to help her buy a new system. Spending OPM is always fun so we went to the local pro shop (where I leave all my money) and got her set up with a black DR, 70-200/4L and 50/1.8. She's now putting all her PS knowledge to use.

Bottom line, parts is parts. Cameras are just tools and if I can make someone happy by lending them an inert chunk of metal and plastic, it makes me feel good. Just my $0.02 worth.

Lee
 
I never - NEVER - loan out anything. To family or friends or anyone for any reason. Nor do I ever borrow anything. From family or friends or anyone except the Bank. That way, while there may be some initial disappointment, there are never hard feelings or fights from seeking to have something repayed or repaired or from having someone resenting me because I have not returned something. Never loan anything you are not willing to write off.
Matt D Davis said:
I loaned my 20D out to a friend to shoot a fundraiser basketball
game I couldn't attend because of a scheduling conflict, when she
gave it back to me she apologized because she get the CF card back
in.

I looked into the CF card slot and four of the pins were bent over
and were virtually touching other an adjacent pin. I forget which
pins were bent. I just called canon, got the RMA, boxed it up,
insured it for $1500 and sent it off priority mail. They'll do
return shipping via UPS.

Off it went to Irving California:

Canon USA Inc Web Site
Address: 15955 Alton Pkwy, Irvine, CA 92618
Phone: (949) 753-4000

Hopefully they'll have it fixed and back to me before long. For
now, it's back to the Digital Rebel. It's SO SLOW!

But boy is the DRebel ever quiet in comparison.

I experimented briefly with what she could have possibly done to
shove the card in to bend the pins. I think what happened was she
put it in slanted, with one corner of the type I card up in the
upper left type II corner and the other corner down in the lower
right type I corner.

If you ever loan your 20D to someone, be sure to either put a large
enough card in it so that they don't have to change cards, or show
them very carefully how to change the cards. These people that use
memory sticks and such don't know anything about CF cards unless
they're taught.

Has anyone else had any experience with a problem like this?

What do you think the timeline will be for the turnaround on this?

Will they replace the pin sub-assembly or put in a new one?

Would you have tried to straighten the pins?

Down and out--Matt Davis
Click to expand...
 
Vinnie Pasetta said:
We have several Canon G2s and some Nikon CoolPix at my schoo for
check out to faculty. We have had bent pins on several occasions.
I have a G2 (plus my Canon 20D) and have nevber bent over a pin.
It is always been user error. (The facuty has also bent over pins
in the CF readers too.) ::rolleyes::
Click to expand...
 
Some random thoughts.

All of my friends are married and their combined income is quite a bit higher than mine (single). If I can afford a nice camera, so can they. Sure I trust my friends but accidents do happen. Also, ask yourself how many people ONLY have accidents with other people's equipment and not their own.

Also, why get taken advantage of? Some people want all the benefits of a nice camera but don't want to pay for it???? Why stop there? Maybe they can come to my house once a week and watch my home theater instead of buying their own? Maybe they should use my broadband internet connection and only pay for dial up? They can pick up my morning newspaper and return it to me when they are through reading it. I tend to be very generous in nature and I know I get taken advantage of more than I would like. I draw the line with expensive electronics.

On top of this, I would never consider asking to borrow someone elses $2,000+ setup. I think that is an unreasonable request to make. If you want to borrow my camera, I'll lend you a two year old coolpix. Now I may be willing to do the shooting for you but I get a copy of the prints for my portfolio . . .

:)

Greg
 
John Kim said:
As for your questions, I've seen a couple posts mentioning bent CF
card pins. That's a weakness of the design.
Click to expand...
So glad to hear that (I think). After some of the other replies, I was feeling too stupid to live, since I bent a pin in my 20D. Can't even blame it on someone else...
Member said:
You just have to be careful to put in CF cards straight and not force
them.
Click to expand...
From the very first, there seemed to be too much resistance when inserting the card (Sandisk Ultra II 1 gig), like it was the tiniest bit too large. I had no experience at all with CF cards, or digital cameras, and had no idea if that was normal or not. The guy at the store didn't seem to be too carefull with it. I had it about 2 weeks when "CF error" showed up one night after downloading and reinserting the card in the camera. One pin was bent, right in the center of the row.

To answer a couple of the original questions:

I bought it locally, so I took it there. They sent it back to Canon, and it was fixed under warranty, at no charge. I took it in on Monday, Oct. 4, and it came back on either the 26th or 27th, so it was gone a tad over 3 weeks. My only paperwork is from the camera store, not Canon, describing the original problem, so I can't tell you if they replaced, repaired, or what.

My dad had the same problem with his DRebel. His had about 4 weeks of warranty left, and Canon fixed his as well at no charge. He sent it in himself, as the place of purchase (Sears) would not do it for him. His paperwork from Canon said something like "courtesy repair, one time only", not warranty repair, and it was gone exactly 2 weeks.

Good luck,
Carol
 
Matt D Davis wrote:
snip......................

Hey Matt, there's nothing wrong with loaning out your gear. I've loaned my cars, trucks, and camera gear to friends and relativies. You just need to be sure the terms are understood by all parties.

I loaned my 17-40/4 to my nephew...and it was stolen two weeks ago by thieves who broke down the door to his studio. They also took his cameras (3), several shoe flashes, several other lenses...and other items.

Well, my new 17-40/4 will arrive this week. Paid for by the insurance company.

Also, he's now using my 10D, several of my lenses, and a couple of my shoe-mount flashes...and my LowPro MiniTreker. I'll get it all back before Christmas and he gets to keep working. No rental outlets available locally.
--
Rob Wierman
http://www.pbase.com/weirdrob/root
 
why don't you report back to us in a few months, when your insurance policy comes up for renewal, what those lovely guys in the insurance company have done to your rates.

ken
weirdrob said:
Hey Matt, there's nothing wrong with loaning out your gear. I've
loaned my cars, trucks, and camera gear to friends and relativies.
You just need to be sure the terms are understood by all parties.

I loaned my 17-40/4 to my nephew...and it was stolen two weeks ago
by thieves who broke down the door to his studio. They also took
his cameras (3), several shoe flashes, several other lenses...and
other items.

Well, my new 17-40/4 will arrive this week. Paid for by the
insurance company.

Also, he's now using my 10D, several of my lenses, and a couple of
my shoe-mount flashes...and my LowPro MiniTreker. I'll get it all
back before Christmas and he gets to keep working. No rental
outlets available locally.
--
Rob Wierman
http://www.pbase.com/weirdrob/root
Click to expand...
--
The Sawtooth Wilderness is the most photogenic place on earth!
 
A friend ordered a Drebel last year when he saw mine and liked it. His camera came in and he called me and asked for help over the phone, he put the CF card in backwards. He brings it to me and I look inside and 2 pins were bent but I was able to straighten them out using a probe. He has never had another problem.
Matt D Davis said:
I loaned my 20D out to a friend to shoot a fundraiser basketball
game I couldn't attend because of a scheduling conflict, when she
gave it back to me she apologized because she get the CF card back
in.

I looked into the CF card slot and four of the pins were bent over
and were virtually touching other an adjacent pin. I forget which
pins were bent. I just called canon, got the RMA, boxed it up,
insured it for $1500 and sent it off priority mail. They'll do
return shipping via UPS.

Off it went to Irving California:

Canon USA Inc Web Site
Address: 15955 Alton Pkwy, Irvine, CA 92618
Phone: (949) 753-4000

Hopefully they'll have it fixed and back to me before long. For
now, it's back to the Digital Rebel. It's SO SLOW!

But boy is the DRebel ever quiet in comparison.

I experimented briefly with what she could have possibly done to
shove the card in to bend the pins. I think what happened was she
put it in slanted, with one corner of the type I card up in the
upper left type II corner and the other corner down in the lower
right type I corner.

If you ever loan your 20D to someone, be sure to either put a large
enough card in it so that they don't have to change cards, or show
them very carefully how to change the cards. These people that use
memory sticks and such don't know anything about CF cards unless
they're taught.

Has anyone else had any experience with a problem like this?

What do you think the timeline will be for the turnaround on this?

Will they replace the pin sub-assembly or put in a new one?

Would you have tried to straighten the pins?

Down and out--Matt Davis
Click to expand...
 
Ken Fox said:
why don't you report back to us in a few months, when your
insurance policy comes up for renewal, what those lovely guys in
the insurance company have done to your rates.

ken
Click to expand...
snip...........

You presume facts not in evidence...and your conclusions are wrong.
Go back and read my post again.

Besides...it's just camera gear...nothing more than tools to be used.

--
Rob Wierman
http://www.pbase.com/weirdrob/root
 
Greg Matty said:
Some random thoughts.

All of my friends are married and their combined income is quite a
bit higher than mine (single). If I can afford a nice camera, so
can they. Sure I trust my friends but accidents do happen. Also,
ask yourself how many people ONLY have accidents with other
people's equipment and not their own.
Click to expand...
I guess I'm coming from the opposite angle. Several of my friends (whom I'd trust with my camera) are very good photographers, but don't have the income to afford the digital camera gear I have. I don't have any qualms about lending it to them. Come to think of it, the fact that their income is low means they really appreciate how much the camera costs, and how much I'm trusting them by lending it to them, so they're very careful with it. Maybe rich people think the opposite way? That it's "just a camera," and while it's expensive it's not that big a deal, so they're careless with it?
Greg Matty said:
On top of this, I would never consider asking to borrow someone
elses $2,000+ setup. I think that is an unreasonable request to
make. If you want to borrow my camera, I'll lend you a two year
old coolpix. Now I may be willing to do the shooting for you but I
get a copy of the prints for my portfolio . . .
Click to expand...
I don't think it's that unreasonable if you trust each other and it goes both ways. If one of you has a $2000 camera and the other has a $2000 home theater system, and you trust each other enough to lend both to each other, you've both saved $2000. ;) It's more advantageous to trust than not to trust, provided both parties are trustworthy.
 
Your friend bought a black DR (digital Rebel)? Did I miss something here? I didn't know Canon was producing black DRebels. I HAVE been away, lol. Am I totally misinterpreting your post?

What could be more fun that going shopping for a new digital camera system with a good friend who shares one's interest in photography, lol? I'm jealous!! (smile)

;)
Willa



Left-eyed and Canonized!
'If I could find my way back there, I'd NEVER leave!'
See my attempts at photography at:
http://www.pbase.com/willa
 
Old Sarge said:
I think the person responsible for the damages should cover them.
That being said, I guess I feel a little different than most of the
other people responding here. I love my 20D and it was a major
purchase for me but I have loaned it to my son recently (to shoot
pictures of streaking meteors the other night) and there are a
couple of friends that I would loan it to if they asked. As much
as I love it, it is only an object (don't let it know I said that)
and can be replaced. A true friend can never be replaced.
Click to expand...
I'd consider it like "loaning" money to a friend...only do it if you understand you don't need it back.

--
RDKirk
'TANSTAAFL: The only unbreakable rule in photography.'
 
Matt D Davis said:
I loaned my 20D out to a friend to shoot a fundraiser basketball
game I couldn't attend because of a scheduling conflict, when she
gave it back to me she apologized because she get the CF card back
in.
Click to expand...
She is a first-rate IDIOT.
Matt D Davis said:
I looked into the CF card slot and four of the pins were bent over
and were virtually touching other an adjacent pin. I forget which
pins were bent. I just called canon, got the RMA, boxed it up,
insured it for $1500 and sent it off priority mail. They'll do
return shipping via UPS.

Off it went to Irving California:

Canon USA Inc Web Site
Address: 15955 Alton Pkwy, Irvine, CA 92618
Phone: (949) 753-4000

Hopefully they'll have it fixed and back to me before long. For
now, it's back to the Digital Rebel. It's SO SLOW!

But boy is the DRebel ever quiet in comparison.

I experimented briefly with what she could have possibly done to
shove the card in to bend the pins. I think what happened was she
put it in slanted, with one corner of the type I card up in the
upper left type II corner and the other corner down in the lower
right type I corner.

If you ever loan your 20D to someone, be sure to either put a large
enough card in it so that they don't have to change cards, or show
them very carefully how to change the cards. These people that use
memory sticks and such don't know anything about CF cards unless
they're taught.

Has anyone else had any experience with a problem like this?

What do you think the timeline will be for the turnaround on this?

Will they replace the pin sub-assembly or put in a new one?

Would you have tried to straighten the pins?

Down and out--Matt Davis
Click to expand...
 
weirdrob said:
Ken Fox said:
why don't you report back to us in a few months, when your
insurance policy comes up for renewal, what those lovely guys in
the insurance company have done to your rates.

ken
Click to expand...
snip...........

You presume facts not in evidence...and your conclusions are wrong.
Go back and read my post again.

Besides...it's just camera gear...nothing more than tools to be used.

--
Rob Wierman
http://www.pbase.com/weirdrob/root
Click to expand...
--
The Sawtooth Wilderness is the most photogenic place on earth!
 
I would never let my husband touch my camera but I have a couple of friends that I would entrust it with.

You trust your nephew like I trust my friends. As to my husband, he still can't figure out the remote control. :)

Olga
 
I remember my Dad saying:

"Never lend out camera, fountain pen or wife"

That was many years ago and before I really knew what it meant.
Just today I received my 20D and I know how you must feel!
 
Willa said:
Your friend bought a black DR (digital Rebel)? Did I miss
something here? I didn't know Canon was producing black DRebels.
I HAVE been away, lol. Am I totally misinterpreting your post?
Click to expand...
The local shop I frequent has been bought by Calumet and they have black DRs in stock. They've returned all remaining 10D stock so the choice was between a DR or a 20D. I thought a 70+ grandmother who is into western mountainscapes, flowers and grown grandchildren was better off with a DR and good lenses than a 20D with mediocre lenses. She got the 70-200/4L and a 50/1.8 for the DR. In the future, she has her eye on a 17-40/4L.

What really gets me is that she's an artist and has a "natural" eye for composition. She was capturing better photos with her Sony Mavica than I was with my 20D. Of course, she couldn't print beyond 3x5. Life ain't fair.

Lee
 
I'm actually quite surprised by all the people saying they would never loan out their cameras. Like you said, they're just objects. Albeit expensive ones, but ones that can be replaced and should be insured.

I have borrowed cameras and I also loan them out. It makes me feel good to know that I can trust my friends and that my friends trust me.

Thanks,

Jim
Old Sarge said:
Lotta_L.A said:
I can't believe I'm hearing this. You are much nicer than I would
ever have been. Break my camera and I will be very, very p*ssed.

Never, ever, would I let anybody borrow my camera. I don't care who
you are. It doesn't leave the house without me.

I hope this woman compensates you for the repair and shipping costs.
Click to expand...
I think the person responsible for the damages should cover them.
That being said, I guess I feel a little different than most of the
other people responding here. I love my 20D and it was a major
purchase for me but I have loaned it to my son recently (to shoot
pictures of streaking meteors the other night) and there are a
couple of friends that I would loan it to if they asked. As much
as I love it, it is only an object (don't let it know I said that)
and can be replaced. A true friend can never be replaced.

Just my two cents worth. Figured it was time for a conflicting
opinion. Asbestos suit donned.

--
The Old Sarge
Click to expand...
--
Jim Fuglestad
http://www.fuglestadphotography.com
http://www.pbase.com/jfuglestad/galleries
http://www.pbase.com/jfuglestad/366
  • You're not in third grade anymore. Take as many recesses as you want!
  • Why simply live and let live? Live and help live.
 
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