ZeroDelivery.com The name says it all.

Well, if you've followed my 3040 lens problems woes threads you will know that I purchased the 3040 a week ago from ZeroDelivery.com. I ordered it on April 12 and got it the following Monday. I endured the usual sales pitches to try and get me to purchase stuff I didn't need, including the extended warranties that are the biggest scam going. Delivery of the camera was quick, though. I had good initial feelings about the camera. However when I compared it with my Canon G1, I found it was much softer in full wide with particular edge softness on the left side and in the corners. I did some shots of the sides of buildings at full wide and full aperature and sure enough it has a problem with out of focus areas on the left side.

Last week I called Mike at Zero Delivery and asked to return thecamera. He said he would connect me with customer service, but I sat in silence for ten minutes with no response. He gave me an extension numberf in case I got disconnected, he said. Calls to that number got me the voice mail of the customer service guy. I tried that extension and Mike's extension repeatedly over the next few days and never got a person on the other end. Attempts to connect to customer service have all been in vein. Obviously that is the way they avoid returns. If they never answer your call and give you a RMA number they never have to take an item back. Interesting, that Mike enthusiastically returned my call the first time but won't call me back any more. You just can't get a person at Zero Delivery, it seems. You get voice mail, leave a message and they call you back. If they know they are going to have to deal with a problem, they just don't call you back. The 14 day return period will be up on Thursday. I've already given up on them.

I contacted Olympus for warranty service and will ship thecamera to them today. I'll let you know how it works out.

Dave,

I am planning to buy the 3040 and had planned to buy it from ZeroDelivery.com. However, after reading your posts and a website of another dealer warning of a "grey market" camera, I am very leary. Did your camera come with a USA warranty (you may not know until you hear from Olympus for sure I realize). Also did it come with all the extras it was suppose to come with like the batteries, 16 MB memory, and whatever else is suppose to come with it? Thank you, Michele

I also bought a 3040 from ZeroDelivery. Yes, it had an American Warrantee and everything was in the box. The box was the correct color for the US. The memory card and everything else were properly sealed. I ordered Sunday and it was out on Tuesday (they told me it would probably take two days to get out). The only ugly thing about my transaction has been the continuous price drops since I bought mine. But I am very happy with the camera.

So they may be "ZeroService", but the delivery was fine.

Michael,

Thanks for the info. How long ago did you buy it? I want to take my kids' pictures as they are growing, but if you think prices will go down rather quickly, maybe I'll wait.
Michele

Michele,

Digicams are like computers, if you wait for the prices to stop dropping, you'll never buy one .

Jay

Michele said:

Michael,
Thanks for the info. How long ago did you buy it? I want to take
my kids' pictures as they are growing, but if you think prices will
go down rather quickly, maybe I'll wait.
Michele

Click to expand...

Michele said:

Dave,
I am planning to buy the 3040 and had planned to buy it from
ZeroDelivery.com. However, after reading your posts and a website
of another dealer warning of a "grey market" camera, I am very
leary. Did your camera come with a USA warranty (you may not know
until you hear from Olympus for sure I realize). Also did it come
with all the extras it was suppose to come with like the batteries,
16 MB memory, and whatever else is suppose to come with it? Thank
you, Michele

Click to expand...

Oh, yes it came with everything, including the USA warranty. Gray market is a bit of a scam on its own. New York camera dealers have used that as a scam to dig a few extra dollars out of you, when it fact almost all products in this country have USA warranties. The only way they would be able to sell something without is if they purchased the items directly from other countries and imported them themselves. Those little dealers in New York surely don't have the contacts to make such importation possible, and it would be marginally illegal and require import tarriffs that would almost surely make them more expensive than USA stuff. Check with folks on the forum here as to prices in other countries. USA prices are the cheapest in the world. Where are these dealers going to find gray market cameras cheaper than they are right here. I see many sites now advertising USA warranties. Zero Delivery does. As for stripping stuff from the package, I doubt much of that happens either. That would be an instant black mark on a dealer. Every camera has a list of included items in the front of the owner's manual. You can see in a second whether you got everything that you were supposed to get. Most of these dealers, simply take orders then have them shipped from suppliers' warehouses. The camera I got came from an outfit called ISI Fulfillment, not Zero Delivery at all. Those guys are just at the end of a phone line with a computer monitor in front of them. I'm sure returns are nearly impossible for them to handle and they avoid them with a passion.

I knew all that when I ordered from the bargain basement outfit to begin with. I'll be honest with you, I had no intention of sending the camera back to Zero Delivery. The only thing I can think of that is worse than a defective camera under warranty is no camera at all and Zero Delivery with both my camera and my money. At least I have the camera, or rather, UPS has it now. Hopefully Olympus will in a day or two and I will have it back in a couple weeks. Would I buy from Zero Delivery again, probably if they had the lowest price and that was what I was mainly looking for. They had it last week and have it today and they sent me the camera quickly. That is much better than Centore.com did. They kept me on the string for a week and finally ended up telling me they didn't have the camera. It was a gamble and I still haven't lost, just been sidetracked a bit. (G)

Michael said:

I also bought a 3040 from ZeroDelivery. Yes, it had an American
Warrantee and everything was in the box. The box was the correct
color for the US. The memory card and everything else were
properly sealed. I ordered Sunday and it was out on Tuesday (they
told me it would probably take two days to get out). The only ugly
thing about my transaction has been the continuous price drops
since I bought mine. But I am very happy with the camera.

So they may be "ZeroService", but the delivery was fine.

Click to expand...

Yep, I'd buy from them again if best price was my main objective. That is what I was looking for this time and that is what I got. They delivered in three days and I was satisfied. As for the service, zero too. The price drop, yep down to 619 in one week's time. Painful, isn't it. The price we pay for wanting the latest stuff. If we had waited two months after the camera came out it would have bottomed out and we would have saved a couple hundred.

JayF said:

Michele,

Digicams are like computers, if you wait for the prices to stop
dropping, you'll never buy one .

Click to expand...

That's not really totally right. I think digitals have pretty well stabilized. New top end entries have stayed in the $700 to a $1000 range for several years now. Those prices drop into the $600's a month or so after the cameras come out. Look at the $1595 figures on the E10 now and remember back a couple months when everybody was getting the $1995 straight list. The only departure to the trend that I've seen of late is the list price of the new Sony S75 at $699. Now that is a trend setter for sure. That has the potential to be the equal of the Canon G1 since it has the same lens, and imager and some new firmware that looks interesting and will surely be superior to the Olympus 3040. That is cheap. We have seen entry level stuff in the $300 + range for a couple years now too, so that really hasn't changed much. I think we continue to get a little more for the same dollars, though. Computers, well the bottom has fallen out of them, yet top end Macs remain over $2000 like they always have.

i also have bad experience with ZeroDelivery - I refused to buy additional accecories - after more than one week waiting thay told me they can't charge my credit card and there is no way to ship my camera. I had to cancel the order what thay did promptly... I lost one week waiting for delivery.

Hi Dave,

Based on my limited experience it was . I bought a 3030 a little over 2 months ago, for what 3040's go for now. From what I've read about the 3040, I haven't missed anything except the manual WB, so I'm still happy with my purchase. I guess the point is once you've picked the camera you want, just go for it and live with it.

Jay

Dave Lewis said:

JayF said:

Michele,

Digicams are like computers, if you wait for the prices to stop
dropping, you'll never buy one .

Click to expand...

That's not really totally right. I think digitals have pretty well
stabilized. New top end entries have stayed in the $700 to a $1000
range for several years now. Those prices drop into the $600's a
month or so after the cameras come out. Look at the $1595 figures
on the E10 now and remember back a couple months when everybody was
getting the $1995 straight list. The only departure to the trend
that I've seen of late is the list price of the new Sony S75 at
$699. Now that is a trend setter for sure. That has the potential
to be the equal of the Canon G1 since it has the same lens, and
imager and some new firmware that looks interesting and will surely
be superior to the Olympus 3040. That is cheap. We have seen entry
level stuff in the $300 + range for a couple years now too, so that
really hasn't changed much. I think we continue to get a little
more for the same dollars, though. Computers, well the bottom has
fallen out of them, yet top end Macs remain over $2000 like they
always have.

Click to expand...