Flickr users furious as critical issues still plague the platform following Yahoo transition
As part of its final transition off of Yahoo servers, Flickr underwent site-wide maintenance on May 22, 2019. Originally, Flickr had only planned to have its sites and mobile apps offline for ‘about’ twelve hours. However, the process took longer than anticipated and even after the transition was complete there were a number of issues the Flickr team came across.
In an update made on May 24, 2019 on the original post announcing the scheduled maintenance, Flickr said ‘[the] website is up and stable, and it’s running faster than ever.’ But it’s now a month and a half out from the transition and Flickr users across the globe are still experiencing critical issues across both the main website and Flickr mobile apps, with little word from Flickr support as to what’s going on.
|A small assortment of forum posts from the past 24 hours, most of which are inquiring about issues they've come across as a result of the transition, and some of which are addressing the lack of support outreach on Flickr's behalf.|
Since the transition, users have seen photo collections disappear, statistics vanish, uploads fail and dozens of other issues arise when using Flickr, as noted by the countless threads on Flickr’s Help Forum. Users, many of whom appear to have ‘Flickr Pro,’ based on the badges next to their profiles, are claiming Flickr support is unresponsive and failing to address why things went wrong and when they can expect the issues to be fixed.
While individual users might not be receiving the support they’ve requested, Flickr has shared a dedicated blog post detailing the known issues that still remain for the transition and it is consistently updating the page to note when certain problems have been fixed. As of writing publishing this article, the last update to Flickr’s blog post was July 10, 2019, when it noted that issues with the Maps and geofences have been addressed for the most part.
|The latest update on Flickr's blog post that's being used to track issues as they are discovered and addressed.|
That said, there are still are still 14 bolded issues that Flickr alone has pointed out and are yet to be addressed, including issues with mobile push notifications, the Flickr Android app, mobile photo editing, uploading issues, login problems (which we here at DPReview have come across) and more. Multiple threads in the Flickr Help Forum have users saying they’re dropping the service and won’t be renewing their ‘Flickr Pro’ account in the future.
DPReview has contacted Flickr for clarification on what went wrong. We will update this article accordingly if/when we receive a response.
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