Leica offers free fix for faulty AF in some S lenses
Leica has finally announced that it has found a reliable replacement for the defective focus drive units in some of the S lenses from its medium-format system. The faulty units created complete AF failure in affected lenses and it has taken the company some time to find a permanent solution.
In what Leica describes as an act of ‘goodwill’ users with lenses that have already stopped working can have the AF drive units replaced for free, as can anyone whose unit fails up to five years from the date of purchase. Those whose drive units are still functioning can also have theirs replaced but for a charge of around $400 according to Red Dot Forum. That fee includes an extra year of product warranty for all lenses, no matter how old.
The free replacement service has been on offer since the end of 2015 but until now the company was replacing broken units with the same kind of drive motor. This new announcement relates to a new drive unit that is said to be more reliable.
Official Release from Leica AG
In some cases, a defect may appear in the autofocus drive unit of Leica S-Lenses. Under certain unfavorable conditions, this may lead to a complete loss of the autofocus function.
We are pleased to inform you that we have successfully completed the development and stringent quality assurance testing of a new generation of autofocus drive units under practical conditions.
Leica Camera AG is prepared to offer a free replacement of the autofocus drive unit of S-Lenses affected by this problem within the terms of a goodwill arrangement.
In light of this, we would like to remind our customers that we can offer free replacement of the autofocus drive unit only for S-Lenses affected by this concrete defect. The goodwill arrangement will remain valid for a period of five years from the date of purchase of the respective S-Lens.
Preventive replacement of the autofocus drive unit (including a warranty extension of 12 months) may be requested at your own expense.
Should the defect described above occur in one of your S-Lenses, we recommend that you send it directly to Leica’s Customer Care or the authorized Customer Care department of your country’s Leica subsidiary.
email@example.com or Telephone: +49 (0)6441 2080 189.
We consider it our obligation to provide only technically faultless products. We therefore particularly regret that the functions of one of your S-Lenses could have been be impaired by this defect. We hope that the goodwill arrangement we are offering will allow us to resolve this issue as soon as possible and rebuild and maintain the trust you have always placed in the Leica brand and its products.
|The Lone Photographer by ed rader|
from My Best Photo of the Week
|_ERN9064 by ernesto juarez|
from Shoot yourself ! (with your camera)
|Neighbourhood Watch by Stevie Boy Blue|
from Zoo trip ~ Cute...
GoPro has announced its HERO7 camera lineup. The updated action cameras feature new HyperSmooth and TimeWarp modes, as well as improved video and photo specs.
The latest Samsung midrange smartphone offers a super-wide-angle lens in its triple-camera setup.
The Sony 24mm F1.4 is the latest lens to join the company's premium G Master lineup. We've been shooting with one for a couple of days - here's what you need to know.
Apple released iOS 12 a few days ago and some iPhone X users are less than happy with how the new operating system has made their phones look.
Camera bag manufacturer Lowepro has introduced mark II backpacks for its ProTactic AW range with models that are said to feature an improved handling experience as well as a collection of accessories that can be attached to the outside.
Canon has announced its latest superzoom camera, the PowerShot SX70 HS. Compared to the SX60 that came before it, the SX70 has the same lens but offers a higher resolution EVF, 4K video capture and support for Canon's new CR3 Raw format.
Cosina has announced its eighth lens designed specifically for Sony's E-mount system. The Voigtlander 21mm F3.5 lens is due out October 2018.
Sony has taken the wraps off of its new 24mm F1.4 GM full-frame lens, which the company claims is the lightest in its class. Despite its fast aperture, the 24mm F1.4 is remarkably light, weighing just 445 grams (15.7 ounces). The lens will set you back $1400 when it ships next month.
In this episode of DPReview TV we take a look at Sony's brand new 24mm F1.4 GM lens, a desirable focal length for many photographers. How does it perform? Chris and Jordan give us their first impressions.
We've had a little time to shoot with Sony's new wide/fast prime, both close to home and on the water in San Francisco. Check out our initial sample images.
Fujifilm released a firmware upgrade for its X-T3 mirrorless camera that addresses issues with distortion compensation and the mechanical lock on SD cards.
The app's algorithms have been trained using using 200 million cropping data points from real photographers.
Thanks to a software update, the Loupedeck+ editing console can now be used for video editing.
British photographic engineer MTF Services is claiming the world’s first third-party lens adapters for the new Nikon Z system with a collection of four units designed to allow cinema lenses to be mounted on the mirrorless full frame bodies.
Think Tank Photo has updated its line of heavy-duty rain covers and introduced a new, compact version for emergency situations.
The X-T3 is our first opportunity to analyze what's likely to be Fujifilm's next generation image sensor. Take a look at how it performs next to the competition in our studio test scene.
Canon's new normal is seriously sharp wide open. After shooting with it for a few days, we've prepared a gallery of real-world sample images.
Nikon will cease offering Brazil-based customer service and technical support, though the company stresses that it will still offer technical assistance and warranty repairs for valid warranties.
Two years ago, CatLABS of JP announced a plan to save Packfilm from the dead. Now, it's announced it's giving up its efforts to better focus its resources elsewhere.
The GoPro Fusion is designed to make it easy to capture 360-degree video and stills. We took it out recently on a typically hot Seattle summer day to see what it can do.
We've got our hands on a full-production Nikon Z7 camera and have updated our gallery with additional samples.
A new Kickstarter campaign seeks funding for Chroma Chrono, a programmable RGB camera flash that emits multiple colors during long exposures.
Think Tank Photo has launched a new lineup of six dual-access, water-resistant protective lens cases it calls Lens Case Duo.
Canon and Nikon finally entered the full-frame mirrorless market this summer with the brand-new RF and Z mounts. Now that we've had some time with the cameras, we wanted to revisit our earlier predictions and take stock.
The devices' camera specs look pretty much identical to last year's iPhone X but under the hood a number of important improvements have been made.
Blackmagic Design has announced the public beta of its new Blackmagic RAW video codec. The company says the new format combines the benefits of shooting Raw video with the ease of use and smaller file sizes usually associated with non-Raw video files.
Serif, the company behind the Affinity suite, has announced the latest update for its mobile Photoshop competitor Affinity Photo for iPad.
The Atomos Ninja V external video recorder and monitor will be ready to ship at the end of this month. The 5.2in Ninja V is designed to provide a smaller option, while still offering many of the features of the larger 7-inch models.
Having shot with the camera, spoken to Canon and read the tea leaves, here's what DPR Technical Editor Richard Butler thinks the EOS R tells us about Canon and the RF's mount's future.
After last week's teaser, lighting manufacturer Profoto has announced its 'small big' new product. The B10 is designed to be used as studio flash head but in a very small body, and has a powerful continuous light source for videographers as well.