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Google Drive and Photos desktop app support to end in December

Google's Drive and Photo cloud services are essential backup tools for many photographers. It's therefore important to be aware that both apps for Mac and PC will be eliminated soon. Support will end on December 11th, 2017, and the apps will be shut down completely on March 12th, 2018.

Don't worry too much, though. A replacement for both apps in the shape of the newer Google Backup and Sync app has already been put into place. The new app does what it says on the tin and lets you backup and sync photos and files from folders on your computer, USB drives and memory cards to the cloud. The main difference to the Drive/Photos combination is that photos and other file types are handled by the same app rather than by two different ones.

So, overall the way you work with the Google cloud services won't change too much. Google also says it will alert current Drive and Photos users about the requirement to migrate to the new system. Backup and Sync is available for download on the Google website now. More information on how Backup and Sync works is available in the Google Help Center.

Comments

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Reactive

This article is confusing. Backup and Sync isn't even listed at https://www.google.co.uk/intl/en/about/products/ ?

1 week ago
_Arpe

I use Goodsync to mirror jpegs to Drive - will this continue to work?

1 week ago
angus rocks
angus rocks

When are they, Google, going to start their loss-less Jpeg compression? Are we going to have to upload all are pics, again next year?

2 weeks ago
Morpho Hunter

What is loss-less jpeg compression? The freebie software paint.net offers jpeg file saves at 100% quality ... is this the same?

Cheers,

www.normanday.net

1 week ago
pdelux

Lossless compression is already available.
But you only have 15 gigs By default in cloud space
You have unlimited if you let google compress your images.

1 week ago
quiquae

Since JPEG only allows 8 bit depth maximum, even a lossless JPEG represents loss of data compared to RAW, which is usually 12 to 14 bits.

Is that important? Well, I guess it depends.

1 week ago
Sidath Senanayake

I'd prefer a lossy 16-bit option instead. Something like webp or JPEG-XR.

1 week ago
BigBen08

I use several hard drives. Period.

2 weeks ago
TheWintermute

Then they better be pretty well distributed over the surface of the Earth.

1 week ago
Boissez

And what do you do in case of fire, flood or theft?

1 week ago
Mike_PEAT

So have they changed the Photos App on Android phones that used to automatically back up the photos to their Photo Cloud service? Mine still goes to the Photo Cloud.

2 weeks ago
Sho-Bud
Sho-Bud

I use Google Drive the other way around, when I take pictures with the smartphone, it makes a backup to Google Drive, but I use the desktop app to sync the contents of Google Drive to my PC. It's very easy to import my images in Capture One that way. Would it still be possible to sync Google Drive to the pc???

2 weeks ago
AugustFalcon

Yes, it is. If you are already doing that now with the Google Drive App, then when you install the new App it will automatically set itself up to do the same thing. This happened on both my Mac and my PC. Note, I was not using the previous Photos App to automatically upload photos to my online photos at Google. I always did that manually using my browser.

1 week ago
sh10453
sh10453

Google has shown over and over again that you can't rely on their applications.

It sounds like they have some immature people in charge of such applications.
They know programming quite well, but they don't seem to have any business sense, or even common sense.

They don't seem to understand the importance of stability for the customers, or they simply don't care.

Too many apps have been dumped and discontinued, or replaced by something else, over a relatively short period of time..
Google Drive & Photos, Picasa, Google Talk, Google Bridge, the Nik collection, Google Phone, ..., are just examples.

Nothing is wrong in updating and upgrading apps, but stop dumping apps for crying out loud. Users put many hours of work, and a lot of effort in these apps in customizing, uploading, organizing, etc.

Long ago I learned that I won't rely on Google for my Clouds backup, nor do I recommend it. I use a Swedish clouds company, and I couldn't be happier. Set it and forget it.

2 weeks ago
cosinaphile

totally agree ... a clueless mindset for a company that wishes to have customers feel they have data and photo trusted to a cloud based area has some degree of permanance and stability

by actions like these, they prove they are clueless and wish to cultivate other things like permanence of novelty and change

2 weeks ago
Sirandar

True to a point .... But the new drive will probably be the same product rebranded ..... So in this particular case you're worrying about nothing....

I would guess those Google decision makers you are lamenting did a cost analysis of Drive and decided they were not leveraging it sufficiently. .....

So they will rebrand and use it as an opportunity to raise the price....

Think Google is the only one doing this?

2 weeks ago
cosinaphile

not at all

im sure the rest of the cloud sucks as much as googles corner of it

google is clearing what it thinks is deadwood ....

but is in fact doing the opposite

2 weeks ago
sh10453
sh10453

Sirandar,
I think you missed the point by a mile or two.
Read again.
The Google Drive that you picked is just a minor example.

2 weeks ago
Resom

"Google Drive & Photos, Picasa, Google Talk, Google Bridge, the Nik collection, Google Phone, ..., are just examples."
I don't trust them either. They buried so many interesting application, most of them have never left the beta state.
I don't trust them and I don't like them. They start things, but never finish them.

1 week ago
Sirandar

@Resom Nik may not be futher developed but now it is free and still works very much as it was designed to ..... for me at least.

The others couldn't hold a candle to other products and were retired.

LOL It is ironic I am defending a organization that has annoyed me so much ...... sometimes they do things I don't like ..... sometimes they do things I really don't like....... but they are doing things and some of it is very interesting

1 week ago*
Dante Birchen
Dante Birchen

I would strongly advise not to use the new backup and sync app. It is uploading all of my photo's to drive taking up space even though I use high quality instead of original. When i don't select the pictures folder it just doesn't back up anything. This software obviously is not ready yet.

2 weeks ago
Dante Birchen
Dante Birchen

If you already installed it, you can restore windows to a point before you did so and the old Google photo's app reappears.

2 weeks ago
Dazed and Confused

Are you sure you have it set up correctly? I have it uploading photos from one folder and backing up separately from others, and it's working flawlessly. I might just be lucky (or you're unlucky and have hit a bug), but there are quite a few setup options, so there is potential for human error.

2 weeks ago
Dante Birchen
Dante Birchen

I have reverted to the old app. I saw no separate setting for Google photo's other than hq or full and whether to upload or not. Folder selection is a shared setting for drive and photos.

2 weeks ago
dw2001

I initially had the same problem but think I have figured out what the problem is. I suggest you disconnect your google drive app before installing this because it will just replace the drive app and you will be already logged in when you launch it. There is a basically hidden setting that is causing this. As you mentioned, it will upload a folder into your google drive if you are connected to that. That is okay if you have all settings right which they AREN'T from the beginning. But if you choose "High Quality" upload you will ALSO need to uncheck the "upload RAW files"-option which is located at "change" in the bottom right in the box where you select what folders it will sync. It has some text about photos and videos next to it. The settings for this is unbelievably confusing and it has no clear settings for just the google photo, it's like mixed into everything else.

1 week ago
Suave

So dumbing down Picasa just once was not enough?

2 weeks ago
jimrpdx
jimrpdx

Indeed. I'm ready to find a version of Android so old that Google won't bother to 'improve' it any more. It's just not worth getting interested in their products when it's one (auto)update away from mutating into something I cannot bear to use.
I really liked Picasa for 75% of my work and nearly all my online uploads.

2 weeks ago
Serge Yavorski
Serge Yavorski

i never used the app. I prefer control over what's being uploaded

2 weeks ago
GodSpeaks
GodSpeaks

Just one more reason why you should NEVER trust anything to "The Cloud".

2 weeks ago
Serge Yavorski
Serge Yavorski

What's the reason again?

2 weeks ago
Sammy Yousef
Sammy Yousef

Yeah I use it to publish and share only. I use the TBOAM system for backing up photos. (Two Backups, One At Mum's). I should do more interim backups to work but I don't at the moment so I'm exposed for a few months at a time if 2 copies fail, are corrupted or are stolen.

2 weeks ago
Dazed and Confused

@GodSpeaks

What has Google deprecating their old software, and replacing it with a new version (as well as there also being loads of third party alternatives) have to do with trusting the cloud?

That's like saying there's one more reason to never trust anything to physical media when a company releases new backup software, or an OS updates it's file system.

Or did you not read the article?

2 weeks ago*
Kaso

"Just one more reason why you should NEVER trust anything to "The Cloud"."

Random comment that is irrelevant to the news, which has nothing to do with Cloud Storage. Part of the misunderstanding (and, hence, negative reaction) is due to the ignorant "writer". Or, worse, you did not read the article!

2 weeks ago
Clayton1985

"Just one more reason why you should NEVER trust anything to "The Cloud"."

If using a service like Google Photos is your sole solution for storing your images then it's you that shouldn't be trusted and has little to do with "the cloud".

2 weeks ago
cosinaphile

no, the cloud sucks .. and actions like this at google only reinforce that view .... if you want to love the cloud ... well, love it .

i for one see it as a poor direction fro computing with chrome books offering de facto computers with tiny amounts of solid state storage and no hard drives

google has its head in the clouds if they think replacing apps that people spent time curating and organizing can be constantly tossed aside for some dumbed down new app with yet another 3 to 5 year lifespan...umm no thanks

talking about the "cloud " is entirely appropriate here .when discussing the retirement of an application that should people not get around to changing up by 3\18 will be lost. what computer storage structures do you think google is promoting anyway? they call it the cloud .
the message to consumers here is you will need to reassess your cloud based data choices frequently.its has no permanence as archival storage

cause ... you know . resistance is futile

2 weeks ago*
cosinaphile

@ serge

the reason is google

2 weeks ago
Clayton1985

@cosinaphile... what you are saying is nothing new and these types of issues existed well before "the cloud". If a desktop application isn't updated or is retired and can no longer be used to access data then you have the same headaches of having to reassess your desktop application choices. Maybe being able to look at data files you can't access gives you comfort but me not so much. Continuously reassessing your applications is a fact of life in 2017 whether in the cloud or in your house.

2 weeks ago
cosinaphile

perhaps but the doc fiiles the jpegs the pdfs the music and the movies from about 20 years ago that i have saved on a variety of media even on a nice 2 gb
western difgital hard drive ; now connected usb externally] to see what was on it are as visable now on windows 10 as they were on windows 95

with zero issues .... my zip drive files loss so lol

in spite of opinions to the contrary i believe that films music docs pdfs and jpegs will be as viewable in the future as they are today

if not generally then for those who feel that ability and lasting readability has value

in fact the more powerful computing becomes the easier emulations of any os and its files become possible ......

im not truing to run a 60s era ibm reel storage here ....

but files that i and millions other swill seek to access for many devades into the future

2 weeks ago*
Clayton1985

You said: "replacing apps that people spent time curating and organizing".

2 weeks ago
cosinaphile

to be more clear i meant organizing their data based on date type and or curatiing movie collections music folders .... people do spend time organizing data

i was not clear on this ....so thanks

2 weeks ago
Under The Sun
Under The Sun

I only keep secondary copies to my cloud accounts. My main backups remain with me.

1 week ago
BLongborough

"Don't worry too much, though".

It's OK, don't worry, they've only withdrawn support for network drives.

It's amazing how, when something they do is successful, Google manages to eff it up.

2 weeks ago
Serge Yavorski
Serge Yavorski

I think they could have an eff-up team who just sits around and thinks of clever ways to eff things up :)

2 weeks ago*
Vanitas Photo

Yeap, 100% agree with you, just look at Adocalypse in Youtube... Pushing people and content creators to the unpopular Youtube Red...

It is like "we made/bought something awesome and now we are going to eff it up"

2 weeks ago
2 weeks ago
Shift4g

There is successful, and there is successful enough to continue investing in it. Perhaps the reason they dump so many apps is because, from their side of the street, things aren't as successful as we as non direct revenue suppliers think they are. It could just as much be that they are inept too, so who knows.

2 weeks ago
Grumpyrocker
Grumpyrocker

The new app is poor. It doesn't offer the option to ignore RAW files and just upload JPG files to Google Photos. The previous app had this.

2 weeks ago
Doug Pardee
Doug Pardee

This one caught me when I switched over some months back. I got a nastygram from Google saying I'd used up all my space. And I'm like, "But I said to upload in the smaller, unlimited space resolution. How can I be out of unlimited space? Is this like my wireless phone company where 'unlimited' means 'limited'?"

So I looked around, and I didn't see many new files in my photos. After more rooting around, I found a backup section separate from photos, and it was full of Raw files and whatnot. I shut down the process on my computer, then deleted the backup section on the Web. (Deleting it all wasn't easy and it wasn't fast.)

2 weeks ago
Grumpyrocker
Grumpyrocker

I've stopped the program backing up my images. I'll just upload the JPG files manually with the browser in future. It's a shame they made this most obvious mistake. I hope they solve the issue soon.

2 weeks ago
rfsIII

The headline got me all riled up but reading the story, I see that they're just changing the application that interfaces between me and google's data swamp...So never mind

2 weeks ago*
damian5000

Click bait. A more apt title: "Google to migrate Drive and Photos to a single platform"...

2 weeks ago
privater
privater

Rule 1: Don't trust `free` service.
Rule 2: Don't trust any Google service.

2 weeks ago
wabre

Because...

2 weeks ago
Dante Birchen
Dante Birchen

Rule 0: don't trust distrustfulness

2 weeks ago
disraeli demon
disraeli demon

Dante Birchen I'm suspicious of that rule

2 weeks ago*
jnd

Also don't forget: don't trust yourself.

2 weeks ago
Sammy Yousef
Sammy Yousef

Rule 0: Don't trust any service, paid or free. You're a small fish.

2 weeks ago
Dante Birchen
Dante Birchen

Rule 0 is already taken

2 weeks ago
technotic

Rule 0: Don't talk about the rules

2 weeks ago
Rob890

when did programs become apps?

2 weeks ago
stratplaya

Around the same time the OK and Cancel buttons switched places.

2 weeks ago
PDL

1. Applications are applications - dummied down applications are apps.
or
2. Applications became apps because iPhone/iPad/Twitter speakers think complete words are too HARD ;(

2 weeks ago*
GodSpeaks
GodSpeaks

When Apple said it was so. Reality is, that "apps" are really just dumbed down programs.

2 weeks ago
Sammy Yousef
Sammy Yousef

Around the time smart phone "apps" took off.

2 weeks ago
tbasher

Same day cool became sick

2 weeks ago
Charrick1

Sadly, now even "appetizers" are "apps". And "these T-shirts that I am selling on my online store" are "merch" (so buying them makes you cool!).

2 weeks ago
TheWintermute

It all started long time ago when people began saying "mayo" because "mayonnaise" was too long.

1 week ago
PeteQuad

It was long before that. It started when people started saying ugh instead of ughabuga.

1 week ago
Eric Hensel
Eric Hensel

Wait -this sounds like it's actually an improvement.

2 weeks ago
random78

Thanks for updating the title!. The original title was definitely extremely misleading and alarming :)

2 weeks ago
Tonkotsu Ramen
Tonkotsu Ramen

title could use some work

2 weeks ago
Kaso

"Google Drive and Photos support to end in December"

Terrible title.

2 weeks ago
composed

It's called click-bait I believe...

2 weeks ago
Kaso

Half an hour after I mentioned the ignorance behind the post, the title was quietly changed. Better persons would leave a reply to the tune of "Thanks for pointing that out. Title has been updated."

2 weeks ago
newe
newe

It's called the new dpreview

2 weeks ago
MikeRan

The original title was flat-out wrong. The new title while factual, doesn't tell the story... I would call this a fake headline. It's still click bait. We've turned into a world where we don't use editors anymore, and the population has become dumbed down by the effect.

1 week ago
Kaso

The so-called "author" of this so-called "article" misunderstands and perpetuates the misunderstanding. Nothing to do with cloud storage!

The Google Drive app for PC and Mac is officially deprecated. It will no longer be supported starting on December 11th, 2017, and it will shut down completely on March 12th, 2018.

Personally, does this decision affect me? No. I don't use the Google Drive app. I subscribe to Google Drive service and use the Google Photos service on top of the Google Drive service.

2 weeks ago
h2k

"Personally, does this decision affect me? No. I don't use the Google Drive app."
---
Thx 4 letting us know, Kaso.

2 weeks ago
Kaso

Well, at least you said "Thx."

2 weeks ago
stomrunner

We were all losing sleep on how you may personally be impacted by this. Glad to know you will be okay. We can all have a good night sleep now.

2 weeks ago
RedFox88

This is why cloud storage isn't a permanent choice!

2 weeks ago
Dante Birchen
Dante Birchen

because sometimes backup software is updated?

2 weeks ago
mattz10

"Google Drive and Photos ({(([PC app]))}) support to end in December"

2 weeks ago
2 weeks ago
2 weeks ago*
Dante Birchen
2 weeks ago
Dante Birchen
Dante Birchen

don't install it though. It sucks

2 weeks ago
Dante Birchen
Dante Birchen

The word app is missing from the title.

2 weeks ago
HowaboutRAW

No, kidding.

Wait, which other company offers massive cloud services?

2 weeks ago
HGFGKM

I am using Picasa and Google Photos to upload only specific folders which I intend to share with select others (friends, family, etc). The sharing is done by getting a link, specific only for the album to be shared. Will this functionality continue with the new software?

2 weeks ago