Sony users are reporting issue using 128GB SanDisk Extreme SD cards with a7 III

What if you have just one card slot that doesn't accept your troublesome SanDisc card?

With Sony, just put this card into slot 2, and everything is fine.

Oct 22, 2018*permalink

AlephNull

I have often used Sandisk cards in the past, but with my A7R III I happened to find some Sony 128GB fast SD cards at a lower price - I haven't heard of any problems with the Sony SD cards, and they seem to be working nicely in Slot 1.

Oct 20, 2018permalink

It could be SONY's problem, as well as https://www.diyphotography.net/psa-fake-sandisk-memory-cards-are-everywhere-including-amazon/

Oct 19, 2018permalink

GlebAS

I have SanDisk Extreme Pro SDXC v30 128Gb card to. I use it on my 99M2 not constantly but sometimes this happens!( May DP Review ask for a commentary from Sony about software update for 99M2?

Oct 19, 2018permalink

Gon0S

Curiously, I thought SDcard was the god marvel whereas XQD was a mess...

But the stranger thing is that noone seems asking SONY owners to jump to Canon/Nikon/Fuji/Olympus/Panasonic because its memory card system shows a flaw.

Did theses guys became more wise ?

Oct 19, 2018permalink

Rubz_hi

I have just bought a A7 III with a firmware of 1.0. I bought 4 Sandisk extreme pro GB 64 cards, non of which worked in slot 1. Even after updating firmware to V 2.0 they still dont work. so it has nothing to do with the firmware update.

Oct 18, 2018permalink

HowaboutRAW

But you've confirmed the SanDisk cards ALL work in other cameras correct?

Oct 18, 2018permalink

Manzur Fahim

By the time the issue was reported, the 2.0 FW was already on its way to the public so I don't think Sony had much time to include a fix. I think we will see a fix soon.

Oct 19, 2018permalink

sjazz

I just bought a couple of 64Gb cards, same as you and they don’t work in slot 1 of my α7RII. The cards work fine in slot 2 or in my α7II.

Nov 30, 2018permalink

guyfawkes

If the alleged faulty card works in slot 2 and doesn't in slot 1, surely this points to a camera issue and a firmware should fix it. Just make slot 1 properties the same as slot 2. Sony, over to you.

Oct 18, 2018permalink

Slot 1 is UHCII, slot 2 is UHCI - slot 1 is for speed - you could literally say for raw speed. ;-)

Oct 18, 2018*permalink

yusufmotiwala

Not sure if it's the same issue but coincidently, my laptop (running linux) won't mount the same card automatically. It prints error - "cannot verify signal voltage switch". No issues with other lower capacity cards.

Oct 18, 2018permalink

Ooooh nice!

Is your laptop's internal SD reader a USB-to-SD adapter (many are unfortunately) or is it a native SDHCI controller of some sort that can potentially provide detailed information?

This is one of the "766G" 128GB cards???

Oct 18, 2018permalink

Couldn't edit my previous comment - can you get a dmesg snippet of the kernel logs after the card is inserted?

Oct 18, 2018permalink

Jonath

My only comment would be, isn't this something for the forums rather than the main news feed? Summarising - a handful of people on a subreddit said they had a problem with their Sandisk branded memory cards...

Will you be publishing more content based on conversations on Reddit?
I hear someones camera bag has snagged their jumper and a couple of people said the same thing had happened to them.

Oct 18, 2018permalink

I am not doing commercial promotion for San Disk. But what is SD Card ? If a Sony camera can not use card made by San Disk, isn't it an important issue that DPReview should stand out and say something for us ? The issue after my search has been for months and Sony has made NO announcement in the market on this issue. Not fair to individual customers like me, who are still Sony fanboy. Well done DPR.

Oct 19, 2018permalink

Jonath

Which is all well and good if:
- The article had cited more sources than a few users of Reddit - which it doesn't
- It provided this service for all niggles and faults with all camera brands, of which there are many - funnily enough you can find them in the forums on this site.

Oct 19, 2018permalink

Camera stores images in memory cards, if it can't, its is useless. Memory card problem is not a small issue.
Opinions are every where. It is good that DPReview has gathered some bits and pieces and presented it to a gigantic company. That company has not responded at all to all the bits and pieces. I do not see the logic why there should be objecting opinion from some uninvolved bystanders when this important photo community is trying to serve us.

Oct 20, 2018permalink

Jonath

I can't understand why you would want to defend such a weak article. You are conflating it into something it is not. It is based on a handful of comments on Reddit. Read it. Please.

I'd also read the comments too, as there is much more substance and detail in the comments than the article, which is not normal on DPR. This is why it should be IN THE FORUMS, the comments read like a forum thread.

And thanks for explaining the crucial role of the SD card, I'd never realised.
I alleviated my fears by looking on Amazon where I counted at least 300 alternative brands of SD card, before I got bored and stopped counting.

I can't be bothered to respond again as I've already added 3 more comments than I should to this editorial padding. Good bye.

Oct 20, 2018*permalink

All sort of strange things happened in cyber world.

Oct 22, 2018permalink

breschdlingsgsaelz

There seems to be a general compatibility issue between Sandisk extreme Pro and Sony cameras. My RX100 also has problems with my (not very recent) Sandisk Extreme Pro. Usually they disappear seconds after switching on the camera, but other cards have no issues.

Oct 18, 2018permalink

ABW

I purchased two of these SanDisk Extreme Pro 128GB SDXC UHS-I Cards when I got my A7III back in May. I've used both of them alternating in both slots and never had a problem. My cards came from BuyDig with the A7III.
Looks like this might be a problem with a certain batch of these cards?

Oct 18, 2018permalink

So far only batch codes ending in 766G for 128GB

Oct 18, 2018permalink

Peter Precht

i bought one 128 Gigabyte in february - same error the serial (ends 824G)

Oct 19, 2018permalink

That's odd - in the discussion on Brian Smith's blog post, someone who owns multiple batch codes of both 64 and 128GB reported their 128GB 766G card was a problem, but a 128GB 824G worked fine.

Oct 19, 2018*permalink

KW Phua

Two slots also not save. Must different card also.

Oct 18, 2018*permalink

I was afraid that I might have lost the data that I had shot when I had to go through the camera instruction so many times without success. Eventually, I put my cards into the computer and they were there luckily. However, I would recommend that the pros who have to be very secure about their work be extremely careful. A faulty system may not have luck every time, unless you choose to put all your work in Sony's own card (I heard, and I have none of them since they are more expensive and not proven to be more reliable in other cameras, including those others of Sony's).

Oct 18, 2018permalink

Many thanks to DPReview to raise this issue to Sony. All my SD cards (a lot) can be used in all of my other Sony cameras (A77, A99, Nex series, RX series, A7, A7RII) and all my Nikons (D850, D7100). Logically, it could not be card error. I just got a new A7III 2 weeks ago for my longer trip and it had affected my work flow. Sony should have raised this problem voluntarily since it had been a problem when I came back and did a search on the issue that I had not realized beforehand. Not Sony style of QC this time which I had put trust on since my A900.

Oct 18, 2018permalink

OneLeggedCat

It's more likely to be a Sandisk problem. That particular batch of cards is also failing to work in other non-Sony card readers. Sony may end up releasing a firmware work around, just out of practicality.

Oct 18, 2018permalink

D7000ShooterUK

Maybe it is a counterfeit SanDisk card?

Oct 18, 2018permalink

guyfawkes

Not an unreasonable suggestion. Counterfeit SanDisk cards have appeared on a well-known auction site. Djohnny, below, has identified cards that are cosmetically different, so one type could be fake.

Oct 18, 2018*permalink

D7000ShooterUK

They are also appeared, allegedly, on Amazon

Oct 24, 2018permalink

Nomoreheroes

Sony quirks
It will be fixed in the A7 IV

Oct 18, 2018permalink

wasTF

See, one proper card slot and you are set. Sincerely Nikon

Oct 18, 2018permalink

Chriscotech

I had this problem intermittently on my A9, using Lexar 128GB cards. They didn't cause problems in an A7RII, A7RIII or slot 2 of my A9. I am using Sony high speed cards now and the problem hasn't reoccurred.

I bought the Lexar cards from B&H Photo. I have never had a bad card from them in the past, so I am pretty sure it is not the cards.

Oct 18, 2018*permalink

Absolutely agree as I have put forward my logical observation in another post of mine.

Oct 18, 2018permalink

miric

Double problems due to double card slot 😂

Oct 18, 2018permalink

Well, slot 2 works just fine with the two specific cards that causes trouble, but don't seem to be fully compatible with the fast UHS II slot 1. And there seems to be a software solution for this.

So if you feel comfortable with just one slot that fails, you are welcome. Personally I prefer a camera that can save my files.

Oct 18, 2018permalink

miric

Let me count. Since 2005 I had G6, 350D, 5D, 5D again, 5D Mark II, Fujifilm X-E1, Fujifilm X-E2, Leica M9 and now 6D Mark II. Each of them had a single card slot. Zero issues.

Oct 18, 2018*permalink

Gon0S

@miric
Shut, warning, they will then tell you that you that you are not a pro...

Oct 19, 2018permalink

LiangMing

I have the same problem using new 125 GB SD card (from Amazon's sale) in my a7RIII camera. I have to return the SD card. My other 64 GB SD cards worked like a champ.

That SD card works in my RX100-III camera though. Don't understand why.

Oct 18, 2018*permalink

DJohnny

This issue seems to also exist with the a9. FYI, it is not all Sandisk 128GB extreme Pro cards. The one I got from Amazon yesterday does not work. The ones I've had from before (one from B&H and recently from Sandisk RMA) do work. There is a slight difference with the physical appearance of the cards. The back on the one from amazon is shiny and the "made in china" font is slightly different. Also, the write protection lock is tougher to slide and has a lot of friction. The other ones are quick and have a snap when they lock/unlock. Another subtle difference is in the packaging. The one from Amazon has a larger "TM" next to SDXC in the front of the box.

Photos here: https://1drv.ms/f/s!AvcYvME2r_iKpDCfP-8WY0j7GycN

It is possible that the cards in question are fake. I may order a Toshiba Exceria and return the Sandisk.

For those wondering, the product codes are the same on the one from Amazon and the one from Sandisk: SDSDXXG-128G-GN4IN

Oct 18, 2018permalink

DJohnny

I forgot to mention. The Amazon one is on the left on all photos with multiple items

Oct 18, 2018permalink

https://www.canonrumors.com/buyer-beware-counterfeit-bw-filters-being-sold-on-amazon/

"It is possible that the cards in question are fake.".

I stopped buy Cards and filters from Amazon a while ago for the very same reason.

I bought my Sandisk 128GB extreme Pro cards from Adoramacamera which is as good as B&H. FWIW.

Now I buy filters mainly directly from https://hoyafilterusa.com/product-category/series/evo-antistatic/ for the reason of:

Fake cards may be not work which is not too bad as I can use another card, but I do not want fake filters to impact the IQ which is bad.

Oct 18, 2018*permalink

Oh, I uses BW and Hoya, and I liked BW over Hoya as Hoya is not easy to cleanup. Now Hoya has the line of Antistatic. so I buy Hoya for now.

Oct 18, 2018*permalink

DJohnny

Very nice! I've always read about hoya having cleaning issues. Thanks for the info

Oct 18, 2018permalink

https://www.theepochtimes.com/chinas-illicit-opioids-a-form-of-undeclared-war_2627990.html

I bought a lens from Amazon b/c the price is good, plus I do not think Chinese started to make counterfeit lens yet.

It is an real problem for the rest of the world to avoid Chinese fake goods, but among all of them, one product is real - "China’s Illicit Opioids a ‘Form of Undeclared War’ Expert says China is using drug trade to destroy America":

Oct 19, 2018permalink

Proplus888

I just checked what SD card I had in my Slot 1, and its the same Sandisk 128GB card, never had an issue with it.

Oct 18, 2018permalink

WesPerry

I’ve used two a7iii’s with those exact cards (in both slots!) and the issue never presented itself. Apparently it’s not all of them?

Oct 18, 2018permalink

https://briansmith.com/?s=san+disk+sd

Here is what a Sony ambassador writes about the problem:

Oct 18, 2018permalink

artofphotography

I had the same issue with my A7iii.
Changed the slot priority and play around with removing cards and swapping the cards. Mine is fixed :)

Oct 17, 2018permalink

NJOceanView

I just sold all my Canon gear to move to Sony. Now I'll have to do it all over again to move to Nikon.

Just kidding. I use the card in my 5DS, so I may need to find a different option if I do make the switch.

Oct 17, 2018permalink

As I understand the article you can use all cards in the slower slot - a v30 card is just fine there. The fast slot really requires some of the newer cards i.e. v90. I use 128GB ProGrade V90 on A7r3 and it works fine I also own a Sony M card that works fine too, to be frank my V30 cards work fine too in the fast slot but I guess some models have issues.

Oct 18, 2018permalink

Aaron@Utah

I'm sure this accounts for maybe 1% or less of the sony cameras out there but by all means lets act as if its every sony camera. I have owned over 10 sony mirrorless camera and have yet to has a single card failure. I have had bad cards that couldn't be read from but that was the same for every camera it was tried in so it was tossed
Lexar scandisk and just about any off brand you can think of I have used them with no issues so go ahead boys make a mountain out of a mole hill after all this is what the forum is really about a p...ing contest

Oct 17, 2018permalink

Merida

You are sure this accounts for maybe 1% or less. Are you sure sure? Sure maybe? Sure maybe or less? Or less than maybe sure?

Oct 18, 2018permalink

@ Aaron@Utah: I don't know about the figure, but I have used Sony cameras since the A100 DSLR, earning for a living, mostly reportage style work, and never had a card failure or any other trouble with the cameras or lenses. Once I had problem with a Sony/Zeiss 24-70 mm f:2.8 zoom lens, but this lens was repaired for free about a year after the warranty was out.

Now I have a 64 GB SanDisk card that only work in slot II, but I got a new Sony Tough card for port 1, and it works perfect, and blistering fast.

I am still using my Sony cameras with confidence.

Oct 18, 2018permalink

Aaron@Utah

Merinda Sure enough

Oct 19, 2018permalink

zxaar

I had once this issue with A7r where camera refuse to acknowledge card. Because the issue started when i was taking a picture i understood that there is some sort of write error occurred that somehow created this. So took the card to fuji camera and deleted last 2 pictures and brought it back to sony and it was now okay.

I am not sure how relevant this is to this problem but noting it here just in case.

PS: The card was sandisk card.

Oct 17, 2018*permalink

Might just have been file system corruption, accumulated bad sectors, or other factors affecting the card, not the camera.

Oct 18, 2018*permalink

zxaar

It was a cars issue but it is also true that the same card fuji camera was reading while sony was not.

I deleted photos using fuji camera and took the card to sony. Then it was reading.

Oct 19, 2018permalink

My hope is that soon cameras will come with sufficiently large built-in SSD (1TB?), ability to backup over wifi to clouds like Amazon Glacier, Backblaze, Adobe Cloud etc. and micro SD slot

This memory card fun is really getting out of proportion. On one side we see plethora of standards, speeds, tests and now compatibility issues. On the other hand the reliability of these cards is a problem no matter what the technology - I had the card electronics die on me - it was not mechanical damage or some sort of amortization....

Similar to phones micro-SD slot for backup, export to computer etc. is nice complement to the built-in SSD.

Oct 17, 2018permalink

Saaaaaaad

That's nice and all, but then you need a SIM and a massive data plan for camera, so it can upload a 500mb size pack of burst shots.

Maybe in 10-20 years that will be a possibility, but it's hard to imagine.

Oct 17, 2018permalink

Most cameras have wifi already. If I plug the camera to charge overnight it may as well back up my photos, no?

Data plan is definitely interesting idea. But WiFi today seems way more popular than 5G. I even suspect 5G may not take off if Wifi advances too

Oct 18, 2018permalink

Vignes

Wifi bandwidth is not consistent, effected by environmental condition and if your work require for you to move around, it'll be a problem. SSD can fail to. what will you do when the internal SSD fails... game over I would rather have an external card.

Oct 18, 2018permalink

Saaaaaaad

@Kiril: the idea of dual card slots is instant backup while shooting. If you're coming home to connect to your wifi, you might as well just back them up on your laptop/PC.

Oct 18, 2018permalink

Yes failure is a problem for built-in storage. Good thinking I have come to realize the importance of redundant card slots after having a card die.

The wifi overnight backup is still valuable function even if you have 2 cards. Most phones and tablets have it now.

Backup to cloud when shooting over wifi is non starter as you guys describe.

Oct 19, 2018*permalink

rythie

I've had this issue with Lexar 64GB 1000x cards in slot 1 too. Some people reporting issues with other cards too, some threads on this site about it:
https://www.dpreview.com/forums/post/61061468
https://www.dpreview.com/forums/post/61115266
https://www.dpreview.com/forums/post/61736318

Oct 17, 2018*permalink

Mac McCreery

It seems like the old adage of not putting all your hens in one basket still holds true. Use multiple lower gb cards and swap out if one fails.

Oct 17, 2018permalink

WesPerry

It’s not card failure. They’re not being operable at all, so you wouldn’t lose anything, because you wouldn’t even be able to start.

Oct 18, 2018permalink

Or probably more correct: It is a compatibility problem with slot 1 that can be solved with a firmware update.

Oct 18, 2018permalink

Euell

The card works fine with the Sony A6500. No problems.

Oct 17, 2018permalink

Raintitan

I get this on my A7II as well using these.

Oct 17, 2018permalink

silverspoon

CaNikon users jumping in to flame Sony 😂

Oct 17, 2018permalink

ovengloves

Why not, sony users would do the same if it were CaNikon.
It's the only reason I read the posts on DPR, wouldn't be as entertaining without them :-)

Oct 17, 2018permalink

shigzeo

What gloves said. Sony, Fujifilm, Canon, Nikon, Panasonic- each tribal member flames the other. There are a few special ones that are skeptical of each brand and wish for the best of one to be brought to the best of another and who remain hopeful that such a thing will happen, but in the end, one brand tribe says to another: 'you're holding it wrong', shuts their ears and closes their eyes and says 'nana booboo' to even thoughtful criticism of their brand and/or camera.

Oct 18, 2018*permalink

thorgal

Any problems with XQD cards? Have you ever heard?

Oct 17, 2018permalink

Steven Blackwood

Are they sure they’re using authentic Sandisk cards and not counterfeit ones? Such cards are said to be common.

Oct 17, 2018permalink

I am sure mine is a genuine 64 GB SanDisk. Sees like this is true for many of those reporting the problem.

Oct 17, 2018permalink

KelvinHammond

My Sony cameras will eat any of the gold labeled SanDisk cards. They do fine with the silver labels. The gold labels fit tighter, so the cameras literally shave the sides off the disk, and then it falls apart - usually less then a year of use.

Oct 17, 2018permalink

gurgeh

Ah, now I finally understand why the Sony fanboys were obsessing about the single card slot in the Canon R and Nikon Z- they were concerned about one of the slots not working, not the cards. Don’t worry, this only happens with Sony.

Oct 17, 2018permalink

4sofnature

1. Sony cameras work best with Sony cards.
2. Neither Canon nor Nikon has its own SD card brand. Canon makes users buy expensive CF cards and Nikon, XQD cards. If they do, I'm sure they will MAKE SURE SanDisk cards will NOT work instead of giving users more options.
3. Whether it's a slot failure or card failure, at least Sony users have the backup.

Oct 17, 2018permalink

IR1234

Not entirely sure of the value of a “backup” slot when one fails with a fairly common card. Ordered 4 or these exact cards two weeks ago, and not one of my Canons have a problem with them. But I’m sure a Sony problem will be swept under the carpet like normal.

Oct 17, 2018permalink

NDT0001

How utterly childish.

Oct 17, 2018permalink

ovengloves

@4sofnature, in order to put the CF, SD or QXD logo on the cards or cameras you have to conform to the specifications defined by the appropriate standards committee for that card, there's always going to be some compatibility problems along the way but if you deliberately sabotaged specific brands you wouldn't be permitted to use the logo which wouldn't be a good move. Unless you made your own card format like the Sony memory stick, but look how that took off, not.
As for Canon and CF cards, most of their cameras take SD or even SD and CF so you have a choice but CF is faster than SD so you get what you pay for.

Oct 17, 2018permalink

kpaddler

"Neither Canon nor Nikon has its own SD card brand."

Excellent argument for buying your gas only from honda gas station. Why would nikon or canon make their own cards?

" Whether it's a slot failure or card failure, at least Sony users have the backup."

I like how you word the possible crappy design so your feeling doesn't get hurt

Oct 17, 2018*permalink

A Owens

Who still uses SD?

Oct 17, 2018permalink

cosinaphile

hmmm ? let me think..... id say 95% plus of those using removable media in cameras, cellphones , digital picture frames , computers, tablets , and high end portable dac players ...

beyond that , users keeping an emergency boot device handy ,soft-modding a Wii device,lol....printing without a computer ...running
a raspberry pi ... for various projects ,or just to do something while the wife watches dancing with the stars,...
beyond that? ummm...... no one....i guess

Oct 18, 2018*permalink

I have a dream

I have a Sony RX100 V with a Sandisk Extreme Pro 128 GB and I also have problems.

Sometimes, the card cannot be read.
Upon leaving Petra, Jordan, my camera displayed something like "Card unreadable, format it"
Thinking of the ebautiful pictures I had just lost drove me crazy.
Fortunately, one hour later, it was readable again and I did not lose anything..

It looks like Sony does not like Sandisk... or the opposite

Sony might have compatibility issues with several card brands.
https://alikgriffin.com/best-sony-rx100-iv-memory-cards/

Oct 17, 2018*permalink

andyhi

I also have (since Jan 2017) a Sony RX100 V on 2.00 f/w with a Sandisk Extreme Pro 128GB. No issues with this SD card in either the RX100V or a recently purchased a7Riii.

Oct 18, 2018permalink

Bex953

Having the same problem with my A7R3. It seems most of the problem cards purchased were during the Amazon flash sale a few weeks ago.

Oct 17, 2018permalink

andyhi

No issues (so far) with my lightly used San Disk Extreme Pro 128G card in either an early 2017 RX100 V or a newly purchased A7R3. Card purchased in early 2017 from Amazon but lightly used after mid 2017 when I added the 256Gb version as my primary.

Oct 18, 2018permalink

Given that this is only happening with a specific recent batch of SanDisk cards, the most likely scenario is:

Sony implemented a performance optimization (possibly using one of the newer higher-speed modes within the UHS specification, such as UHS104, which is optional for UHS-I cards), and the card doesn't quite implement that mode properly. Which would require Sony to implement a card-specific quirk to disable the "bad" mode.

It appears this is affecting specific UHS-I cards in the UHS-II slot, and it happens that the card in question is the top-rated UHS-I card performance-wise at https://alikgriffin.com/best-memory-cards-sony-a7iii/ - which strongly hints at a timing issue - e.g. "card too fast" triggers a race condition or timing bug.

Oct 17, 2018*permalink

arbux

Sure, sandisk doesnt know how to implement SD protocol, BUT sony knows better.
Sony fanboyism acheved new levels.

Oct 17, 2018permalink

Nice Sandisk fanboyism there.

Sorry - Sandisk isn't perfect. They've screwed up in the past. Although not as catastrophically as Samsung:

https://git.kernel.org/pub/scm/linux/kernel/git/torvalds/linux.git/tree/drivers/mmc/core/quirks.h?h=v4.19-rc8 - proof that Sandisk doesn't always get it right

(Side rant: Samsung continued shipping known-defective eMMC firmware in the Galaxy S2 for at least six months after Google discovered the bug and forced them to fix the eMMC firmware shipped in the Galaxy Nexus.)

Most notable is that this particular bug only affects 128GB SanDisk cards with a batch code ending in 766G, and 64GB batch code ending in 838G - and NO OTHER cards, even other batch codes of the same product.

SanDisk 128GB batch code 824G works, as do 64GB batch codes 860G and 127G - but please, keep blaming Sony for something that is only affecting two SanDisk batch codes and nothing else, despite historical proof that SanDisk is not perfect and has screwed up in the past.

Oct 17, 2018*permalink

There are plenty of examples of the "big boys" screwing up that aren't in that file too:

Galaxy S3 "Sudden Death Syndrome" (eMMC firmware bug that would cause the wear leveller to experience catastrophic unrecoverable corruption after around 6 months of typical use) - they deployed a firmware patch on-the-fly at boot which would cause the device to freeze/hang instead of going "boom" - great fix there! https://github.com/cyanogenmod/android_kernel_samsung_smdk4412/commit/da8461692362317a8ffce4d4646953985fcf4e1d
More detail on Samsung screwups at https://forum.xda-developers.com/showthread.php?t=2096045

Galaxy Nexus "32kb of zeros" bug (firmware patched on-the-fly after boot - https://github.com/rbrune/android_kernel_google_steelhead_orig/commit/90f1659b5a07c077d37dee4e089027f4e0b05ad9#diff-5476593eb846cfed7d89eb17550b5ee9

Oct 17, 2018*permalink

PAntunes

arbux, sony hate achieved new levels.

A specific batch of cards doesn't work. Other cards from the same manufacturer, with the same specs, work fine. Blame sony and ignore that sandisk had to change something, otherwise they would work just like the previous cards.

Oct 18, 2018permalink

https://www.nikonimgsupport.com/ni/NI_article?articleNo=000004461&configured=1&lang=en_US

The TL;DR is - flash wear leveling is hard, and flash memory manufacturers screw up ALL THE TIME.

I can't provide details (or even identify the players involved) due to NDA, but coworkers had to recently deal with a major warranty returns issue due to one major eMMC controller manufacturer failing to fully meet the JEDEC spec. In certain cases, one of their internal voltage regulators would get stuck in a "passthrough" mode, leading to an internal rail rated for only 1.2-1.5 volts or so seeing 3.3v instead. Say byebye to the chip!

Oct 18, 2018*permalink

JefffromMaRS

I've had several corrupt database problems on my a7r3s with both San Disk and Sony cards. I think there's an issue with both cameras that needs to be solved or acknowledged.

Oct 17, 2018permalink

Individual11

I was shocked when my A7RIII gave me the same database error message when the battery died while shooting video. But the salvation is the Recover Image DB function in the Setup menu. But it should NOT happen.

Oct 18, 2018permalink

CanonSharpShooter

Very typical of Sony electronics!

Oct 17, 2018permalink

joe_leads

When I bought the D800E, all my CF-cards had to be replaced by Lexar, because they were incompatible with the camera. Very typical of Nikon cameras!

Oct 17, 2018*permalink

The Silver Nemesis

Anchorman would say: “And Delkin CF does not work on EOS 7D II. Jesus. God. It’s a conspiracy!”

Oct 17, 2018permalink

mxx

I'm sure it will be fixed soon. Glitches happen with sophisticated equipment.

Oct 17, 2018permalink

rbach44

I’ll stick to my SLR. May not be the sexiest thing out there but at least its guaranteed I can record my images…

Oct 17, 2018permalink

Unless you're shooting video, using a 128GB card is kind of irresponsible. Unless you have a second card slot to duplicate images. Which only one brand selling FF mirrorless seems to support. ;)

Oct 17, 2018permalink

gurgeh

He said SLR. Is lack of reading comprehension skills a prerequisite for owning a Sony camera?

Oct 17, 2018permalink

" Is lack of reading comprehension skills a prerequisite for owning a Sony camera?"

Yes, otherwise you'd get a bad impression of them here from people who have never owned them. ;)

Oct 17, 2018permalink

Boomanbb

How in the world is using a 128GB card irresponsible??? What exactly is the cutoff for responsible card memory?

You do realize you have a greater chance of losing your tiny memory cards while swapping in the field than any risk of losing images from a large card that doesn't have to leave the camera all day.

Oct 17, 2018permalink

@Boomanbb

One place I shot weddings for put a limit at 32GB, and was considering moving down to 16GB because of so many card failures. Never had an issue with losing a card, and the only card failures I've had were with the casing. No issues with recovering data.

Oct 17, 2018permalink

Boomanbb

I retired all of my cards smaller than 64GB. I shoot fast and travel light. You gotta do what works for you.

Oct 18, 2018permalink

cosinaphile

nothing wrong with card or camera ?????? it simply does not work

well thanks for clearing that up,sony

Oct 17, 2018permalink

AbrasiveReducer

That's not fair. They were vague.

Oct 18, 2018permalink

cosinaphile

yet as away, the opportunity to be clear honest concise , and forthcoming was there , but sony chose damage control and being "vague" over a simple honest answer

might have gone like this ," we are trying to fix this ASAP , something in a firmware bit of code has snafued and were trying to get on track quickly ... thanks to the users who let us know of the issue so we can resolve it quickly "

as always its always a "personal" choice ... even for a huge corporation
if sigma needed to clarify the same issue , how different the response wolnd be

Oct 18, 2018*permalink

justmeMN

That kind of thing is to be expected when you buy an off-brand camera. :-)

Oct 17, 2018permalink