Fujifilm X-Pro2 firmware update 1.01 now available

The X-Pro 2 uses the latest fabrication techniques developed by Sony (shared with the A6300).

Seriously, right now it doesn't get any better at this resolution on APS-C.

Mar 25, 2016permalink

BarnET

They are already on that google Fujifilm organic sensor.
However that will take time. Until then they use the best custom Sony Apsc sensors.

Which isn't a bad thing.

Mar 26, 2016permalink

NickyB66

Well done for Fuji for sorting out quickly. However I have not had these issues with my X Pro 2 as of yet.

Mar 25, 2016permalink

I wish companies would step away from this rush to release flawed products on the expectations the users are beta testers and they can patch it later.

Fuji is probably the most obvious example but can't be singles out. All the brands are doing it - nikon, canon, olympus, adobe etc.

Test, test some more, then have an alpha, beta, release candidate, release. Sick of release often, fix later attitude

Mar 25, 2016permalink

Photomonkey

I think most companies are under a lot of pressure to ship product, not perfect.
Fuji at least can be relied on to continually find more performance through FW upgrades whereas others largely ignore an introduced product.

Mar 25, 2016permalink

Battersea

I applaud Fuji for their updates. I wish more companies were like them in that regard. I agree I wish products were better sorted on release.

Mar 25, 2016permalink

I think you are losing sight of the fact that a digital camera is quite a complex instrument requiring lots of computer code to work. Are you really expecting the products to be released that have all of the potential for flaws to have been detected and eradicated? Maybe you are, but I doubt any manufacturer can guarantee that their product is 100% perfect on release. What is important is that when such problems come to light the manufacturers push out fixes asap. And don't forget, the upside of this is the manufacturers are able in many cases to upgrade a camera's functions over what was envisaged originally, months, even years after sale.

Name any piece of software, or an OS, that is perfect the day it is launched. Whilst you may decry the fact, users are actually a very good way for manufacturers to find out what is actually wrong with their products. So long as they have done the best they can before inflicting a product onto the public. W10, anybody?

Mar 25, 2016*permalink

guyfawkes;

"Are you really expecting the products to be released that have all of the potential for flaws".

Flaws? Does FUJI say that FUJI ever has a flaw?

Mar 25, 2016*permalink

What guyfawkes said.

You have unrealistic expectations.

Mar 25, 2016permalink

DarnGoodPhotos

"I wish companies would step away from this rush to release flawed products on the expectations the users are beta testers and they can patch it later."

2011 - X-Pro1
2016 - X-Pro2

No one can accuse Fuji of being in a rush to release. :D

Mar 26, 2016permalink

cosinaphile

this rare bug wasnt caught in testing .. happens to everyone bar none

..fuji supports in fuirmware fixing quickly anty issuea and also providing the most value added firmware addition of any company in the history of manufactures goods

as an example :my 2 yr old xe2 was just given in firmware 4.0 it provides New AF system with Zone and Wide/Tracking modes... white bal gracketing
minus 2 ev better low light focus acquisition .... an insane level of improvement ... faster af in general ... improved menus .. and a full electronic shutter system up to 1\ 32,000 th sec speed [ it previously had only mechanical shutter ] and have a dozen other additions [ not improvements additions ] thats astounding and an order of magnitude better than anyone out there making cameras .....check ya facts

so theres that

Mar 26, 2016*permalink

Don Sata

Well at least Fuji's updates a free and software based. Sony tends to expect you to just buy another camera while Nikon and Canon just stare into the horizon.

Mar 29, 2016permalink

I'm quite aware of how complex a digital camera is. I also do not expect there never to be a flaw that needs correcting on release but that is not what I said - at all.

There is a distinct shift to a RERO model - that is release early, release often. Rather than alpha, beta, RC then release. It's spiled over from the devops world into software and into manufacturing.

My wish of that changing is unrealistic - it's more cost effective and consumers like the ones commenting above dont seem to mind with more flaws and requiring more updates on release than a product that went through a more thorough release cycle.

RERO is a model that fits budgets for companies that are more stretched. It's also easy to spin as a value add.

Anyone who has worked in IT or Product management, maybe even marketing over the last 5 - 10 years is aware of this shift in product release.

Yes, it is unlikely any product is perfect on release and wont benefit from a patch or even feature update.

Mar 30, 2016permalink

You make a lot of assumptions in your reply, none of which you can substantiate. How do you know what stages Fuji goes through when creating and releasing a product? Pure conjecture on your part.

Mar 30, 2016permalink

You make a lot of assumptions in your reply

Mar 30, 2016permalink

Feel free to point one out.

Mar 31, 2016*permalink

All of it

Apr 3, 2016permalink

As I thought, you've got nothing.

Apr 4, 2016permalink

1. You make a lot of assumptions in your reply,
2. none of which you can substantiate.
3. Pure conjecture on your part.

^ All of these are assumptions.

Apr 4, 2016*permalink

Please, feel free to substantiate anything in your post, and unless you work at Fuji, or course it's conjecture.

Try again.

Apr 4, 2016permalink

You asked for one, I gave you three. I think you need to try harder. Maybe go back and read the original posts.

Try again.

Apr 5, 2016permalink

I'm flattered you felt the need to mimic my post. No ideas of your own? They may be assumptions, but they are TRUE assumptions, which I will now substantiate:-

Do you make assumptions in your post? - Yes.
Have you substantiated any of your claims? - No.
Do you work for Fuji? - No.

Feel free to copy my reply if you've got nothing.

Apr 5, 2016permalink

I responded that way to all your posts because I thought you were trolling. You seem obsessed with creating your own reality. I don't think you even read anything I wrote. If you can't do that, why should I take time to explain anything to you? I feel spending any length of time on a response would be wasted. All the points you make, seem to apply to your posts, hence repeating your words back at you. I'm surprised you kept it going for a week.

Apr 5, 2016permalink

My point was your post is speculation. Nothing more, nothing less. Not trying to offend or annoy anyone, simply trying to give a counterpoint.

Let's end this on a friendly note. Have a great day.

Apr 6, 2016permalink

cosinaphile

ahhh.... that a nice conclusion .... more to the point all the makers put out cameras too early all could test till doomsday .... and never release , but fuji to their credit work haqrd and delivers updates that dont just address bugs , but value add features and improvements just for the sake of making their produt better even products years old .... they are unique in the camera industry for doing this , and that one reason [ theres other s] why im a fuji shooter

Aug 19, 2016permalink

photomedium

rule no1: buyers of new products always get screwed.

Mar 25, 2016permalink

because there was a bug that made some settings reset in 1 case from 1000 and now is fixed?

Mar 25, 2016permalink

AmateurSnaps

Number one rule for buyers is after sales support.

Mar 25, 2016permalink

Michiel953

@Badi: for Lloyd Chambers it was a big deal.

But it's fixed now, and pretty quickly as well.

Mar 25, 2016permalink

the bug in itself sound pretty awful indeed, you basically can't use the customization of the camera (or at least not reliable) but this kind of issue would have been fixed by any manufacturer as soon as possible, and also is the type of issue that can happen pretty easy to any manufacturer (not only of camera, but any rather complex system) ... so, my point was that i don't see the point of the OPs remark...

Mar 25, 2016permalink

Michiel953

@Badi: fully agree; neither do I. It's the usual pointless spouting off at manufacturers you see on the net.

Mar 25, 2016permalink

eliehbk

I don't know why you guys complain so much, the camera reset itself once and that was it, it works flawlessly, every 1st generation car has problems, just like everything else, at least Fuji fixes them quickly and then adds some more!!

Mar 25, 2016permalink

JacquesBalthazar

I only had the reset once, on first day, but nice to have the fix so fast. Their speed of reaction is great here, and, more generally, I feel very safe, as a customer, in the knowledge they have consistently embraced constant improvements post release for all their X bodies and lenses. That is exactly how it should be in this fast paced digital world.

Mar 25, 2016permalink

Well said.

Mar 25, 2016permalink

Don Sata

I have never seen people complain about mobile phone updates.

Mar 25, 2016permalink

It is Phenomenon. Is it not?

Mar 25, 2016permalink

EthanP99

Would you buy a phone that didn't do as much as its competitors until 2 years later?

Mar 25, 2016permalink

yeah, a lot of people buy iPhones ... and to upgrade it you have to actually buy another...

Mar 25, 2016permalink

darknj

If it is as specialized as Fuji bodies, most likely yes.

Mar 25, 2016permalink

Guess you don't read much about mobile phones then.

Mar 25, 2016permalink

Spectro

the good thing about phone is they are connected to data. Cameras are not and most people don't do a firmware update (download and put on an sd card) or know how too. Fuji is more niche and has fewer user so they might, but nikon canon mass users won't.

Mar 25, 2016*permalink

Don Sata

@Spectro, I would say as Fuji is more niche it's users tend to be more acknowledgeable than the average mall buyer.

Mar 29, 2016permalink

TimAZ

For those who believe that vendors release "buggy" products/firmware to soon, there is no perfect product. All complex systems have bugs minor and major throughout their product life. Just a fact. Some vendors release timely updates for both fixes and new features (Fuji). Some wait a year or more, then release a Mark II body with the updates leaving the old bodies high and dry (no names). I have Oly and Pentax gear so am not a Fuji fanboy.

Mar 25, 2016permalink

straylightrun

I reckon Fujifilm intentionally puts these bugs in so they can release more firmware updates and people will think they are cutting edge and up to date because they are always “supporting” their products. Fuji fanboys eat this up!

Mar 25, 2016permalink

FUJI does not call "bugs" are bug, but "Phenomenon".

"The Phenomenon is fixed" per FUJI.

FUJI is really a "Phenomenon".

Mar 25, 2016permalink

Gerardjan

Sometimes I really wish there would be a DEF NOT LIKE button!

Mar 25, 2016permalink

Now let me guess. You are a conspiracy theorist. Right?

Mar 25, 2016permalink

@ Gerardjan. +1 And when the DEF NOT LIKE vote gets to 4, the system would delete the silly comments automatically.

Mar 25, 2016permalink

Skipper494

Not yet available in Canada, but already a firmware update. Apparently, Fuji is copying MicroSoft's long standing practice of putting out programs before they're ready, waiting for the complaints to come in, then issuing updates. Going off half cocked appears to be the market norm, these days.

Mar 25, 2016permalink

Revenant

You clearly underestimate the complexities of software development and testing. If the manufacturer should postpone the product launch until every last bug has been discovered and fixed, the product would never be released at all. Any software is an ongoing project throughout its lifetime, and the best way to find as many bugs as possible, is to get feedback from as many actual users as possible.

Mar 25, 2016permalink

cosinaphile

lkke complex first person shooters games

Mar 26, 2016permalink

coody

just entered the market but is hurried to update firmware. How unreliability the Fuji X-Pro 2 has!

Mar 25, 2016permalink

"The Phenomenon is fixed". Phenomenon??

I thought FUJI is a master for only inflating the ISO just liking my Olympus, but now is good at inflating the wording too.

What a "Phenomenon".

Mar 24, 2016permalink

Ollie 2

Phenomenon: a fact, occurrence, or circumstance observed or observable.

It's your own limited definition is at fault here. The application of the word is just fine.

Mar 25, 2016permalink

Ollie 2;

You are as Phenomenon as FUJI. NO?

Mar 25, 2016permalink

Ollie 2

Erm, and it's a noun. Not an adjective.

Mar 25, 2016permalink

well, probably Fuji should have hired a native english speaker to validate their wording.... but you know they are a Japanese company from Japan... and since the word is correct "dictionary wise" ... whatever...

Mar 25, 2016permalink

Sean65

Pretty responsive eh!

Mar 24, 2016permalink

marco ricci

i got few freezes during last weeks, hope it will fix it :)

Mar 24, 2016permalink

Gerardjan

I tried and tested. No bugs in my Pro 2 from the beginning.

Mar 25, 2016permalink

marco ricci

how many shoots you have on your XP2?

Mar 25, 2016permalink

Gerardjan

up til now 1291

Mar 26, 2016permalink

plainwhite

Excellent attention to the customer! Kudos Fuji!

Mar 24, 2016permalink

Don't you think "excellent attention" would be to launch a product without the bug in the first place? That's what a good testing means.
However, it's fixed now, good thing for the affected customers.

Mar 24, 2016permalink

Tim C.

@EricWN, it is easy to say that since we have the advantage of hindsight. I know I have been guilty of it in the past.

Mar 24, 2016*permalink

Tim, it's easy to say because it's pretty obviously something they did not catch prior to release, even if that was somehow postponed a couple days. Doesn't surprise me a bit, and I still like my Fuji products.

Mar 24, 2016permalink

rwbaron

@EricWN

I hope you have the same gripe with Canon, Nikon, Microsoft, Apple, etc. etc. etc.

Get over it as it's the World we now live in and this is such a minor update I doubt Canon or Nikon would even bother.

Fuji is the best of the camera manufacturers with updates and giving their customers new features and capabilities on mature models.

Mar 24, 2016*permalink