RayGuselli

RayGuselli

Lives in United Kingdom Cumbria, United Kingdom
Works as a Director
Joined on Nov 21, 2004

Comments

Total: 4, showing: 1 – 4
On article Throwback Thursday: Nikon D40 (181 comments in total)

Had one and an amazing little camera for the price.....loved the photos from it and so easy to use.

Link | Posted on Nov 3, 2016 at 12:25 UTC as 95th comment
In reply to:

Jonathan Reed: ThinkTank makes the best bags out there. Worth every penney.

delete

Link | Posted on May 6, 2012 at 16:18 UTC
In reply to:

Jonathan Reed: ThinkTank makes the best bags out there. Worth every penney.

Hi Goreyo
Just to clarify... traveled many times with Thomas Cook...knew the baggage allowance.
Have carried the same bag and cameras on the airline as hand luggage countless times without problem...suddenly, out of the blue, decided to enforce the rules.....BUT...on the way back...they did not.

There needs to be a consistent approach to baggage....

...preferably linked to a level of customer service when they get it wrong...in this case, neither applied

Ray

Link | Posted on May 6, 2012 at 16:03 UTC
In reply to:

Jonathan Reed: ThinkTank makes the best bags out there. Worth every penney.

Having suffered a disastrous and expensive issue with Thomas Cook Airlines, for me there seems no solution.

Cameras and lenses all in flight case used before with no problem.
Officious Thomas Cook rep now said....not hand luggage too big
Demanded it go as checked in but would put fragile sticker
Charged £30 to send through
No fragile sticker
Case battered
Nikon DSLR and lens damaged
On way home, same airline, case allowed as hand luggage
Argued with T Cook and Baggage handlers....tough....your problem....not ours!!!

Now the issue is not size but weight as the case and cameras is about 11 KG....limit 5KG

Sp, packed the lot in big suitcase surrounded by clothes etc and had to send through as checked in baggage......

Case weighted 30kg.......

I suspect it will become a weight rather than size issue in the future...

One lesson learnt....Thomas Cook not interested in customer service.

Ray

Link | Posted on May 4, 2012 at 08:40 UTC
Total: 4, showing: 1 – 4