John Adler71924
Senior Member
It occurs to me that you made two mistakes a professional would not do: 1) You took the liberty of shooting the photo without him because you got impatient waiting for him & 2) You made some low resolution prints, again out of impatience it would seem. So now you're paying for #1 by having to reshoot and #2 by your customer's expectation that the price will be lower.
Good lessons to learn for next time
Good lessons to learn for next time