Canon’s attitude: what do you think?

Started May 15, 2001 | Discussions
Michael w Regular Member • Posts: 487
Canon’s attitude: what do you think?

Below is an inquiry I sent to Canon and their reply. Quite frankly I’m very disappointed in Canon’s attitude. Isn’t it consumer’s right to expect that their product is to work properly with “industry-standard” accessories unless otherwise stated? Please voice your opinion.

Your inquiry as follows: *****

Flash with non-Canon flash is over exposed as if aperture is full open at 2.0, regardless what the actual aperture setting is. Flashes used: Vititar 283, Sunpak 383. Can this problem corrected by sending in, or is Cannon planning to issue a fix via firmware?
Canon response as follows:
******
Dear Michael

Canon only designs,tests and manufactures accessories for our products. It is therefore up to other manufacturers to meet our standards and abilities.

Thank you for your inquiry

Canon USA
--Michael

Ken W. Veteran Member • Posts: 3,221
Re: Canon’s attitude: what do you think?

I believe Canon did advertise that the camera is only guaranteed to work with Canon EX flashes. At least that was my understanding before I bought my G1. It seems many digicam makers are doing the same thing so I don't even know if there is an "industry standard". Correct me if I'm wrong.

Ken

Michael W. wrote:

Below is an inquiry I sent to Canon and their reply. Quite frankly
I’m very disappointed in Canon’s attitude. Isn’t
it consumer’s right to expect that their product is to work
properly with “industry-standard” accessories unless
otherwise stated? Please voice your opinion.

Your inquiry as follows: *****
Flash with non-Canon flash is over exposed as if aperture is full
open at 2.0, regardless what the actual aperture setting is.
Flashes used: Vititar 283, Sunpak 383. Can this problem corrected
by sending in, or is Cannon planning to issue a fix via firmware?
Canon response as follows: ******
Dear Michael

Canon only designs,tests and manufactures accessories for our
products. It is therefore up to other manufacturers to meet our
standards and abilities.

Thank you for your inquiry

Canon USA

-- hide signature --

Michael

Dave New Member • Posts: 23
Re: Canon’s attitude: what do you think?

Canon advertises their own products. I don't think they will tell you to go get a Sunpak flash. You're taking your own risk by using other products besides Canon. Just like printers, they tell you to use Epson, Canon, Lexmark ink only. It's up to the consumer if they want to take that chanc
Dave

Ken wrote:
I believe Canon did advertise that the camera is only guaranteed to
work with Canon EX flashes. At least that was my understanding
before I bought my G1. It seems many digicam makers are doing the
same thing so I don't even know if there is an "industry standard".
Correct me if I'm wrong.

Ken

Michael W. wrote:

Below is an inquiry I sent to Canon and their reply. Quite frankly
I’m very disappointed in Canon’s attitude. Isn’t
it consumer’s right to expect that their product is to work
properly with “industry-standard” accessories unless
otherwise stated? Please voice your opinion.

Your inquiry as follows: *****
Flash with non-Canon flash is over exposed as if aperture is full
open at 2.0, regardless what the actual aperture setting is.
Flashes used: Vititar 283, Sunpak 383. Can this problem corrected
by sending in, or is Cannon planning to issue a fix via firmware?
Canon response as follows: ******
Dear Michael

Canon only designs,tests and manufactures accessories for our
products. It is therefore up to other manufacturers to meet our
standards and abilities.

Thank you for your inquiry

Canon USA

-- hide signature --

Michael

rwh Regular Member • Posts: 117
Re: Canon’s attitude: what do you think?

I think it is reasonable for them to take the stand that they've taken. They made it clear what flashes were supported when the G1 came out. Why should they have to expend the resources to figure out why the results with Vivitar or Sunpack flashes aren't up to snuff?

What did Vivitar and Sunpack say when you asked them about the problem?

-- hide signature --

rick

Michael W. wrote:

Below is an inquiry I sent to Canon and their reply. Quite frankly
I’m very disappointed in Canon’s attitude. Isn’t
it consumer’s right to expect that their product is to work
properly with “industry-standard” accessories unless
otherwise stated? Please voice your opinion.

Your inquiry as follows: *****
Flash with non-Canon flash is over exposed as if aperture is full
open at 2.0, regardless what the actual aperture setting is.
Flashes used: Vititar 283, Sunpak 383. Can this problem corrected
by sending in, or is Cannon planning to issue a fix via firmware?
Canon response as follows: ******
Dear Michael

Canon only designs,tests and manufactures accessories for our
products. It is therefore up to other manufacturers to meet our
standards and abilities.

Thank you for your inquiry

Canon USA

-- hide signature --

Michael

Howard Louie Contributing Member • Posts: 570
Re: Canon’s attitude: what do you think?

Hi Michael;

My feeling is this; If a third party is to introduce a product for use on a particular camera, then I think it should be the third party responsiblilty to make a product that conform to basic requirement of the camera. I don't think there is any real standard for this other than certain pins for triggering and grounding.

Howard

Michael W. wrote:

Below is an inquiry I sent to Canon and their reply. Quite frankly
I’m very disappointed in Canon’s attitude. Isn’t
it consumer’s right to expect that their product is to work
properly with “industry-standard” accessories unless
otherwise stated? Please voice your opinion.

Your inquiry as follows: *****
Flash with non-Canon flash is over exposed as if aperture is full
open at 2.0, regardless what the actual aperture setting is.
Flashes used: Vititar 283, Sunpak 383. Can this problem corrected
by sending in, or is Cannon planning to issue a fix via firmware?
Canon response as follows: ******
Dear Michael

Canon only designs,tests and manufactures accessories for our
products. It is therefore up to other manufacturers to meet our
standards and abilities.

Thank you for your inquiry

Canon USA

-- hide signature --

Michael

Brent Regular Member • Posts: 258
Re: Canon’s attitude: what do you think?

Your lucky. The original firmware probably would have disabled the flash entirely.

You can get around the problem by shooting in raw.

In fairness, I don't think it's a customer support issue -- the new Canon cameras were designed to force people to buy more Canon flashes. It probably wouldn't have cost Canon a nickel more in development to support the flashes the older EOS cameras supported, but that wouldn't have been as profitable.

From a business perspective, it makes sense. But, then, I don't know whether to buy a 420EX when I know full well the next generation of Canon cameras won't support it and I'll have to buy yet another flash.

The practice is certain unethical and probably highly illegal, but who's going to take them to the supreme court over a $200 flash?

Michael W. wrote:

Below is an inquiry I sent to Canon and their reply. Quite frankly
I’m very disappointed in Canon’s attitude. Isn’t
it consumer’s right to expect that their product is to work
properly with “industry-standard” accessories unless
otherwise stated? Please voice your opinion.

Your inquiry as follows: *****
Flash with non-Canon flash is over exposed as if aperture is full
open at 2.0, regardless what the actual aperture setting is.
Flashes used: Vititar 283, Sunpak 383. Can this problem corrected
by sending in, or is Cannon planning to issue a fix via firmware?
Canon response as follows: ******
Dear Michael

Canon only designs,tests and manufactures accessories for our
products. It is therefore up to other manufacturers to meet our
standards and abilities.

Thank you for your inquiry

Canon USA

-- hide signature --

Michael

Kevin Bjorke Forum Member • Posts: 59
Re: There ARE ISO Standards - Canon Ignores Them

This despite the fact that a Canon engineer heads the ISO steering committee on strobes.

Worse yet, Canon's own demos of the G1 at Photokina etc were using it with a non-Canon studio flash system... so their hypocracy is painful.

For that matter, it also fails in mysterious ways WITH Canon's strobes (see web page below).

Finally, exposure is based on ISO criteria. If the exposure is off, then the camera isn't running at the rated ISO (or the strobe isn't) -- in which case it's again a Canon problem.

kb
http://www.botzilla.com/photo/ETTL1.html

Michael W. wrote:

Below is an inquiry I sent to Canon and their reply. Quite frankly
I’m very disappointed in Canon’s attitude. Isn’t
it consumer’s right to expect that their product is to work
properly with “industry-standard” accessories unless
otherwise stated? Please voice your opinion.

Your inquiry as follows: *****
Flash with non-Canon flash is over exposed as if aperture is full
open at 2.0, regardless what the actual aperture setting is.
Flashes used: Vititar 283, Sunpak 383. Can this problem corrected
by sending in, or is Cannon planning to issue a fix via firmware?
Canon response as follows: ******
Dear Michael

Canon only designs,tests and manufactures accessories for our
products. It is therefore up to other manufacturers to meet our
standards and abilities.

Thank you for your inquiry

Canon USA

-- hide signature --

Michael

Peter T Senior Member • Posts: 1,272
Re: Canon’s attitude: what do you think?

Most pros use non-ttl flash units in the studio. Canon doesn't even make a non-ttl flash. Probably most, if not all, of Canons SLR's will sync up with one of these flashes. The Nikon 950 and 990 will as well as many Oly's. The G1 doesn't.

OP Michael w Regular Member • Posts: 487
Re: Canon’s attitude: what do you think?

Guys, wake up, comparing Canon's issue with the use of proprietary technology by other manufacturers has no ground whatsoever. While Nikon, Sony, Olympus and others offer proprietary external flash synch only, they TELL ME THE TRUTH UP FRONT, allowing me to make an informed decision.

The fact that Canon even demonstrate the G1 with a non-Canon flash at a trade show and mention the use of third-party flashes in the user manual, they are obligated to support it to some degree. I know it's not reasonable to expect that the G1 work well with every 3rd party flash, but the fact is IT DOESN'T WORK WITH ANY. I've yet to hear a single person reporting that his/her G1 works well with any 3rd party flash. Some may not care, but the standard hotshoe was the reason why I went with the G1, and I do feel that Canon should at least take efforts to support the features it advertised.

http://www.dpreview.com/forums/read.asp?forum=1010&page=1&message=1084686&thread=1084058

Bringing this issue to Vivitar or Sunpak would not make any sense. Their current products work very well with just about any other camera that has an industry-standard hot shoe. I acknowledge that it is my responsibility to choose matching products that work together, but the G1 works with NO manual flash other than the 550EX, which is nearly as expensive as the camera itself.

If you buy a Windows software that screw up on 99% of all Windows computers, would you expect the software vendor to fix their bugs or do you think that it's ethical or even legal for them deny supporting "3-rd party" computers? Would you bring the problem to Intel or Microsoft instead?

Michael W.

Michael W. wrote:

Below is an inquiry I sent to Canon and their reply. Quite frankly
I’m very disappointed in Canon’s attitude. Isn’t
it consumer’s right to expect that their product is to work
properly with “industry-standard” accessories unless
otherwise stated? Please voice your opinion.

Your inquiry as follows: *****
Flash with non-Canon flash is over exposed as if aperture is full
open at 2.0, regardless what the actual aperture setting is.
Flashes used: Vititar 283, Sunpak 383. Can this problem corrected
by sending in, or is Cannon planning to issue a fix via firmware?
Canon response as follows: ******
Dear Michael

Canon only designs,tests and manufactures accessories for our
products. It is therefore up to other manufacturers to meet our
standards and abilities.

Thank you for your inquiry

Canon USA

-- hide signature --

Michael

Tong Yi Tsui Forum Member • Posts: 91
Re: Canon’s attitude: what do you think?

If you buy a Windows software that screw up on 99% of all Windows
computers, would you expect the software vendor to fix their bugs
or do you think that it's ethical or even legal for them deny
supporting "3-rd party" computers? Would you bring the problem to
Intel or Microsoft instead?

Bad analogy. It should be the other way around. If you buy a computer that does not run third party software, but you went out and bought the third party software anyway, should the computer maker be responsible for making the software you bought run with its computer? Even though the software may be on a CD-ROM, and your computer has a CD-ROM driver, does it automatically mean the computer should run the third party software? I think not.

OP Michael w Regular Member • Posts: 487
Re: Canon’s attitude: what do you think?

That is exactly the point! But you got it reversed.

Michael

Tong Yi Tsui wrote:

If you buy a Windows software that screw up on 99% of all Windows
computers, would you expect the software vendor to fix their bugs
or do you think that it's ethical or even legal for them deny
supporting "3-rd party" computers? Would you bring the problem to
Intel or Microsoft instead?

Bad analogy. It should be the other way around. If you buy a
computer that does not run third party software, but you went out
and bought the third party software anyway, should the computer
maker be responsible for making the software you bought run with
its computer? Even though the software may be on a CD-ROM, and your
computer has a CD-ROM driver, does it automatically mean the
computer should run the third party software? I think not.

OP Michael w Regular Member • Posts: 487
Re: Canon’s attitude: what do you think?

Let me make myself a little more clear… in this analogy Canon is the software vendor and GENERIC flash makers are the computer manufacturers. These flash makers never advertise that their product works for the G1 in specific but they do work with just about every camera that supports a standard hot shoe. Canon advertised that the G1 support generic flashes and it works with NONE. Canon does mention that the G1 will not fire some 3-rd party flashes… I would not have bought the G1 had Canon told me it would not work with ANY 3-rd pary flash.

Michael

Michael W. wrote:
That is exactly the point! But you got it reversed.

Michael

Tong Yi Tsui wrote:

If you buy a Windows software that screw up on 99% of all Windows
computers, would you expect the software vendor to fix their bugs
or do you think that it's ethical or even legal for them deny
supporting "3-rd party" computers? Would you bring the problem to
Intel or Microsoft instead?

Bad analogy. It should be the other way around. If you buy a
computer that does not run third party software, but you went out
and bought the third party software anyway, should the computer
maker be responsible for making the software you bought run with
its computer? Even though the software may be on a CD-ROM, and your
computer has a CD-ROM driver, does it automatically mean the
computer should run the third party software? I think not.

BryanS Veteran Member • Posts: 4,104
Canon advertises this? Where?

Somebody show me where Canon advertises that the G1 works with 3rd party flashes, other than some anecdotal nonsense that they "showed the G1 with 3rd party flashes at trade shows."

In fact, I have no doubt that the camera would work with some 3rd party flashes that are designed to do ETTL on Canon equipment. Some here have mentioned good success with such units. However, I don't think I've seen Canon touting this anywhere.

Bryan

Michael W. wrote:
Let me make myself a little more clear… in this analogy Canon
is the software vendor and GENERIC flash makers are the computer
manufacturers. These flash makers never advertise that their
product works for the G1 in specific but they do work with just
about every camera that supports a standard hot shoe. Canon
advertised that the G1 support generic flashes and it works with
NONE. Canon does mention that the G1 will not fire some 3-rd party
flashes… I would not have bought the G1 had Canon told me it
would not work with ANY 3-rd pary flash.

Michael

Michael W. wrote:
That is exactly the point! But you got it reversed.

Michael

Tong Yi Tsui wrote:

If you buy a Windows software that screw up on 99% of all Windows
computers, would you expect the software vendor to fix their bugs
or do you think that it's ethical or even legal for them deny
supporting "3-rd party" computers? Would you bring the problem to
Intel or Microsoft instead?

Bad analogy. It should be the other way around. If you buy a
computer that does not run third party software, but you went out
and bought the third party software anyway, should the computer
maker be responsible for making the software you bought run with
its computer? Even though the software may be on a CD-ROM, and your
computer has a CD-ROM driver, does it automatically mean the
computer should run the third party software? I think not.

DanO Regular Member • Posts: 198
Re: Canon’s attitude: what do you think?

Michael W. wrote:

Let me make myself a little more clear… in this analogy Canon
is the software vendor and GENERIC flash makers are the computer
manufacturers. These flash makers never advertise that their
product works for the G1 in specific but they do work with just
about every camera that supports a standard hot shoe. Canon
advertised that the G1 support generic flashes and it works with
NONE. Canon does mention that the G1 will not fire some 3-rd party
flashes… I would not have bought the G1 had Canon told me it
would not work with ANY 3-rd pary flash.

Not to be rude, but let me ask you a question. I hear a lot of people state that they are upset about not being able to use 3rd party flashes. Is this because they already have them, or is it because there is a price difference? I didn't have a flash prior to purchasing my G1, so it wasn't a big deal to me which flash I "had" to buy. I just looked at it as an accessory to purchase with this camera. I had never had a camera before that accepted external flash, so I really can't relate to what the problem is. Also, maybe I am missing something, but I don't remember Canon mentioning other flashes than the EX series, for the G1, when I was looking researching whether or not I wanted to purchase the camera.

DanO

OP Michael w Regular Member • Posts: 487
Re: Canon advertises this? Where?

You got it all mixed up. I'm not talking about E-TTL. I'm talking about just synching with a dumb single pin flash. The user manual specifically say you can do that with only one disclaimer that some flashes may not fire at all.

Michael

Bryan Siverly wrote:
Somebody show me where Canon advertises that the G1 works with 3rd
party flashes, other than some anecdotal nonsense that they "showed
the G1 with 3rd party flashes at trade shows."

In fact, I have no doubt that the camera would work with some 3rd
party flashes that are designed to do ETTL on Canon equipment.
Some here have mentioned good success with such units. However, I
don't think I've seen Canon touting this anywhere.

Bryan

Michael W. wrote:
Let me make myself a little more clear… in this analogy Canon
is the software vendor and GENERIC flash makers are the computer
manufacturers. These flash makers never advertise that their
product works for the G1 in specific but they do work with just
about every camera that supports a standard hot shoe. Canon
advertised that the G1 support generic flashes and it works with
NONE. Canon does mention that the G1 will not fire some 3-rd party
flashes… I would not have bought the G1 had Canon told me it
would not work with ANY 3-rd pary flash.

Michael

Michael W. wrote:
That is exactly the point! But you got it reversed.

Michael

Tong Yi Tsui wrote:

If you buy a Windows software that screw up on 99% of all Windows
computers, would you expect the software vendor to fix their bugs
or do you think that it's ethical or even legal for them deny
supporting "3-rd party" computers? Would you bring the problem to
Intel or Microsoft instead?

Bad analogy. It should be the other way around. If you buy a
computer that does not run third party software, but you went out
and bought the third party software anyway, should the computer
maker be responsible for making the software you bought run with
its computer? Even though the software may be on a CD-ROM, and your
computer has a CD-ROM driver, does it automatically mean the
computer should run the third party software? I think not.

Dave Lewis Forum Pro • Posts: 10,425
Re: Canon’s attitude: what do you think?

Canon only designs,tests and manufactures accessories for our
products. It is therefore up to other manufacturers to meet our
standards and abilities.

Thank you for your inquiry

Canon USA

That sounds like a pretty sensible response to me. How would anyone expect a camera company to make its cameras compatible with the myriad of flash units available out there. They have a fine series of flash units they market and the camera works wonderfully with them. They have addressed one exposure problem with those flash units in a recent firmware up grade. Honestly, if a flash manufacturer wants to address the Canon market, it can come with a unit that is compatible with Canons. What response could the Canon company have had in this regard. Canon is an industry leader. Should they design their products to work with the followers or should it be the other way around. Backward compatibility has always slowed progress and always will.

OP Michael w Regular Member • Posts: 487
Re: Canon’s attitude: what do you think?

If you know what an SLR is, then you would know that every one of them has a hot shoe and every one of them will work with an industry-standard flash. Granted, proprietary features like E-TTL or even just TTL is never guarantteed to work with 3-rd party flashes, but the basic manual operation is a universal expectation. I had existing flashes, but I was also willing to (and did) buy another one.

Yes, price difference is the main gripe. And we're not talking about chump change, how about the difference between $69 for a Sunpak 383 vs. $480 for a Canon 550EX? I certainly did not plan on spending the extra $400 that Canon led me to believe I should NOT have to. Had Canon offerred a decent, resonably priced manual flash I would not have complained so much. No EX flash lesser than the 550EX offers any manual control - which is a must for advanced photography.

Michael

DanO wrote:

Michael W. wrote:

Let me make myself a little more clear… in this analogy Canon
is the software vendor and GENERIC flash makers are the computer
manufacturers. These flash makers never advertise that their
product works for the G1 in specific but they do work with just
about every camera that supports a standard hot shoe. Canon
advertised that the G1 support generic flashes and it works with
NONE. Canon does mention that the G1 will not fire some 3-rd party
flashes… I would not have bought the G1 had Canon told me it
would not work with ANY 3-rd pary flash.

Not to be rude, but let me ask you a question. I hear a lot of
people state that they are upset about not being able to use 3rd
party flashes. Is this because they already have them, or is it
because there is a price difference? I didn't have a flash prior
to purchasing my G1, so it wasn't a big deal to me which flash I
"had" to buy. I just looked at it as an accessory to purchase with
this camera. I had never had a camera before that accepted
external flash, so I really can't relate to what the problem is.
Also, maybe I am missing something, but I don't remember Canon
mentioning other flashes than the EX series, for the G1, when I was
looking researching whether or not I wanted to purchase the camera.

DanO

OP Michael w Regular Member • Posts: 487
Re: Canon’s attitude: what do you think?

See my other response...

http://www.dpreview.com/forums/read.asp?forum=1010&page=1&message=1092775

I'm not expecting Canon product to work with all other 3-rd party flashes out there, but if it is advertised to work with generic industry-standard equipment then it should work most, or at least some, of the time. But when it doesn't work with ANYTHING OUT THERE, don't you think that claiming that it does in the user manual is just flatly misleading?

Michael

Dave Lewis wrote:

Canon only designs,tests and manufactures accessories for our
products. It is therefore up to other manufacturers to meet our
standards and abilities.

Thank you for your inquiry

Canon USA

That sounds like a pretty sensible response to me. How would anyone
expect a camera company to make its cameras compatible with the
myriad of flash units available out there. They have a fine series
of flash units they market and the camera works wonderfully with
them. They have addressed one exposure problem with those flash
units in a recent firmware up grade. Honestly, if a flash
manufacturer wants to address the Canon market, it can come with a
unit that is compatible with Canons. What response could the Canon
company have had in this regard. Canon is an industry leader.
Should they design their products to work with the followers or
should it be the other way around. Backward compatibility has
always slowed progress and always will.

Tong Yi Tsui Forum Member • Posts: 91
Re: Canon’s attitude: what do you think?

Sorry man, the only reasoning you have is that Canon included a hotshoe on the camera and your own expectation. This somehow led you to believe that third party flash should work with it. I still don't see how Canon did ANYTHING but stating the facts.

PS - I do not work for them.

Michael W. wrote:
If you know what an SLR is, then you would know that every one of
them has a hot shoe and every one of them will work with an
industry-standard flash. Granted, proprietary features like E-TTL
or even just TTL is never guarantteed to work with 3-rd party
flashes, but the basic manual operation is a universal expectation.
I had existing flashes, but I was also willing to (and did) buy
another one.

Yes, price difference is the main gripe. And we're not talking
about chump change, how about the difference between $69 for a
Sunpak 383 vs. $480 for a Canon 550EX? I certainly did not plan on
spending the extra $400 that Canon led me to believe I should NOT
have to. Had Canon offerred a decent, resonably priced manual
flash I would not have complained so much. No EX flash lesser than
the 550EX offers any manual control - which is a must for advanced
photography.

Michael

DanO wrote:

Michael W. wrote:

Let me make myself a little more clear… in this analogy Canon
is the software vendor and GENERIC flash makers are the computer
manufacturers. These flash makers never advertise that their
product works for the G1 in specific but they do work with just
about every camera that supports a standard hot shoe. Canon
advertised that the G1 support generic flashes and it works with
NONE. Canon does mention that the G1 will not fire some 3-rd party
flashes… I would not have bought the G1 had Canon told me it
would not work with ANY 3-rd pary flash.

Not to be rude, but let me ask you a question. I hear a lot of
people state that they are upset about not being able to use 3rd
party flashes. Is this because they already have them, or is it
because there is a price difference? I didn't have a flash prior
to purchasing my G1, so it wasn't a big deal to me which flash I
"had" to buy. I just looked at it as an accessory to purchase with
this camera. I had never had a camera before that accepted
external flash, so I really can't relate to what the problem is.
Also, maybe I am missing something, but I don't remember Canon
mentioning other flashes than the EX series, for the G1, when I was
looking researching whether or not I wanted to purchase the camera.

DanO

Tong Yi Tsui Forum Member • Posts: 91
Re: Canon’s attitude: what do you think?

It is stated pretty clearly that even with Canon's non-TTL flashes that they will go off at full strength. Why should anything be different for 3rd party flashes?

Michael W. wrote:
See my other response...

http://www.dpreview.com/forums/read.asp?forum=1010&page=1&message=1092775

I'm not expecting Canon product to work with all other 3-rd party
flashes out there, but if it is advertised to work with generic
industry-standard equipment then it should work most, or at least
some, of the time. But when it doesn't work with ANYTHING OUT
THERE, don't you think that claiming that it does in the user
manual is just flatly misleading?

Michael

Dave Lewis wrote:

Canon only designs,tests and manufactures accessories for our
products. It is therefore up to other manufacturers to meet our
standards and abilities.

Thank you for your inquiry

Canon USA

That sounds like a pretty sensible response to me. How would anyone
expect a camera company to make its cameras compatible with the
myriad of flash units available out there. They have a fine series
of flash units they market and the camera works wonderfully with
them. They have addressed one exposure problem with those flash
units in a recent firmware up grade. Honestly, if a flash
manufacturer wants to address the Canon market, it can come with a
unit that is compatible with Canons. What response could the Canon
company have had in this regard. Canon is an industry leader.
Should they design their products to work with the followers or
should it be the other way around. Backward compatibility has
always slowed progress and always will.

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