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focal length PowerShot G7 X Mark III

Started 3 months ago | Discussions
Mario Kurz New Member • Posts: 3
focal length PowerShot G7 X Mark III

Hello, my Power Shot camera (PowerShot G7 X Mark III) always shows to set the focal length when I switch it on. I have already done a 'reset' several times and now a new software from CANON. It did nothing, the display still appears.

I phoned Canon and they only recommended the new software. The man on the phone didn't really know what he was talking about.

Thank you very much for your help 🙏!!

Canon PowerShot G7 X
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requa
requa Contributing Member • Posts: 860
Re: focal length PowerShot G7 X Mark III

My G5X-II shows this message for a second or two if I turn it to Auto then power it on, but then it disappears. (I never noticed because I don't use Auto mode myself.) Are you saying this message persists longer than that? Does it remain after zooming the focal length ring? Is it there in P mode as well?

 requa's gear list:requa's gear list
Olympus Stylus Tough TG-870 Canon G5 X II
chrisby
chrisby Regular Member • Posts: 288
Re: focal length PowerShot G7 X Mark III
1

Mario Kurz wrote:

Hello, my Power Shot camera (PowerShot G7 X Mark III) always shows to set the focal length when I switch it on. I have already done a 'reset' several times and now a new software from CANON. It did nothing, the display still appears.

I phoned Canon and they only recommended the new software. The man on the phone didn't really know what he was talking about.

Thank you very much for your help 🙏!!

Hello Mario,

I do not have  the G7X II, but several other Gs. On my G1X III, I can dedicate the lens ring function (your green symbol) to zoom; step wise or conti. This is done in menu/funktionszuweisung, in my case in no 2.

After switch on, Brennw. einst. appears for some seconds. If you change the lens ring function to "none" or ISO or sth. else, this message will not shown.

The strange thing is, that in your case, the message appears also after reset/new software. Default setting should be then without a certain ring function, but not sure.

So try first to look whether there is a ring function "zoom" and take it out. This has to be checked for all modi you use, P, Auto, Tv, Av.  No further idea for the moment.

Regards

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Chris
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“Perfection is achieved, not when there is nothing more to add, but when there is nothing left to take away.”
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 chrisby's gear list:chrisby's gear list
Panasonic Lumix DMC-TS3 Canon PowerShot G1 X Canon G3 X Canon G9 X II Canon G1 X III +8 more
BIJ001 Veteran Member • Posts: 5,828
Re: focal length PowerShot G7 X Mark III

"Brennw. einst." might be the abbreviation for "Brennweite einstellen" = "adjust focal length" in German.

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Iván József Balázs
(Hungary)

OP Mario Kurz New Member • Posts: 3
Re: focal length PowerShot G7 X Mark III

Thank you very much for your very extensive support. I will try it all out.

I hope it works. In the meantime, I have been in contact with CANON again. They said it was a fault and that I would have to send the camera in for repair. Since the warranty has already expired, I will first try your suggestion in detail.

Many, many thanks!

OP Mario Kurz New Member • Posts: 3
Re: focal length PowerShot G7 X Mark III

Hello!

Thank you very much for your answer and support! I was very happy about it.

The message also appears in P-Mode :-(, I have just tried it.

I have chatted with Canon Support in the meantime. They said it was a mistake. Also because I couldn't set the focal length in the menu at all. This option was not displayed in the menu.

I'll keep trying for now, because the warranty has expired and if I send it in for repair, I'll have to pay the costs myself, of course.

Have a nice day and best regards from Frankfurt/M.

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