EF 24-70 2.8L (Mk 1) won't unzoom below 30mm

Pov2

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I just discovered that my old and rarely used now EF 24-70 2.8L (Mk 1) won't unzoom below (if it's a proper term) 28mm. It's is a reverse zoom lens if that's how it's called. It is shorter at 70mm and stored that way. It extends going from 70 to 24mm and at about 30mm I can't move the zoom ring anymore, something won't let me. I can zoom back and forth easily but only between 30 and 70mm.

I discovered this while I was outside and it was the only lens I had on my 5D mk3, so I used it in that range and it was fine. Later I started to use it again at home and the first few shots were OK but then the camera started to think that it was really dark setting exposures at 2-3 sec while just before they were 1/60-1/100. Also, a few times sporadically I got a message that the lens lost communication and I need to clean contacts. They were clean.

So, my hunch is that some electrical connector inside got loose and blocks zoom. I purchased this lens new long time ago, never dropped it or anything like this and stored vertically on the mount with cap. I wonder if anyone had a similar experience and how it ended.

I am thinking to send it to Canon but the repair may be expensive. Can anyone recommend me a third party repair center in Canada? There was one in Toronto and I even was there but it was more than a decade ago, I forgot everything about it.
 
Hi, My EF 24-70 2.8 L lens has stopped working as well with the apature closed down. What I have fund is that this is probably due to one of the ribon cables that is frequently the problem. This part is available for about $3.00. If you have the skills to replace this then this is an option. There is a video of how to replace the ribon cable so you can see if this is something you could do. Note there are a couple of videos but the one i recomend is the one with the dialog which covers some important points.
 
Hiya,

I'm a few years late to your thread, but I just so happened to have the same lens and the exact same issue with it. I've been wondering to ask if you got to fix your lens.

If so I'm curious to know what the issue was!
 
Yes, mine was fixed. This is copy/paste from the invoice: REPLACED POWER DIAPHRAGM UNIT. ADJUSTED, CHECKED AND CLEANED.
 

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