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Turn off R5c's Internal microphone

Started 11 months ago | Discussions
cortex95x Contributing Member • Posts: 862
Turn off R5c's Internal microphone
1

Hello,

I am setting up my R5c to record audio using the Tascam CA-XLR2d-C adapter and a Rode NTG-5 microphone. The combination appears to work well, with one exception, and that is that I cannot find a means of turning off the camera's internal microphone, and all of the options on the audio settings screen are grayed out. Does anyone know how to turn off the internal mic, or even if it can be turned off?

Addendum:  As per Canon Pro Tech support, current firmware does not provide for the ability to turn off the internal microphone.  This is a downer, since the internal mic picks up wind and ambient noise more so than an external shotgun.  But since the internal mic appears to record to its own channel, it should be possible to mute it in post.  I will check later on if that is indeed possible.

Support claimed that the menu system—video side—for the R5c had been taken from the C70 and, apparently, the C70's internal mic cannot be defeated,

Canon EOS R5 C
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Steven Blackwood Senior Member • Posts: 2,210
Re: Turn off R5c's Internal microphone

Set your internal mic to manual and turn it all the way down to one click to the right of the left end of the scale. You should then be able to run your mic normally.

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Steve
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OP cortex95x Contributing Member • Posts: 862
Re: Turn off R5c's Internal microphone

Steven Blackwood wrote:

Set your internal mic to manual and turn it all the way down to one click to the right of the left end of the scale. You should then be able to run your mic normally.

Thank you, but the setting menu is grayed out.

Ken Ross Senior Member • Posts: 1,215
Re: Turn off R5c's Internal microphone

I spoke with Canon tech on a different issue related to the internal mic. As a result of all the grayed out, disabled mic settings, there’s no way to enable the low cut filter for wind noise. As a workaround I was able to make up a bit of a dead cat rig for the mic. Tech support thought this might be a firmware glitch as it seemed like a setting like that should have been available per the manual.

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OP cortex95x Contributing Member • Posts: 862
Re: Turn off R5c's Internal microphone

Ken Ross wrote:

I spoke with Canon tech on a different issue related to the internal mic. As a result of all the grayed out, disabled mic settings, there’s no way to enable the low cut filter for wind noise. As a workaround I was able to make up a bit of a dead cat rig for the mic. Tech support thought this might be a firmware glitch as it seemed like a setting like that should have been available per the manual.

I have run into the same problem with grayed out settings.  Tech support had an R5c in hand as we spoke and he'd encountered the same issue, but he'd claimed that changing to MP4 allowed those settings, I have not tried that as I would rather not shoot in MP4.  But despite that, there is no setting—grayed out or otherwise—that would allow the internal mic to be turned off, and that, IMO, is an egregious oversight.

I did notice that with an external mic on board, and with the Audio status page engaged, it appears that the internal mic is being directed to a separate track, either 3 or 4.  I will have to check again tomorrow. But if I am correct in that assertion, one should be able to mute that track in post.  And if that's not the case, audio might turn out to be a disaster.

Ken Ross Senior Member • Posts: 1,215
Re: Turn off R5c's Internal microphone

cortex95x wrote:

Ken Ross wrote:

I spoke with Canon tech on a different issue related to the internal mic. As a result of all the grayed out, disabled mic settings, there’s no way to enable the low cut filter for wind noise. As a workaround I was able to make up a bit of a dead cat rig for the mic. Tech support thought this might be a firmware glitch as it seemed like a setting like that should have been available per the manual.

I have run into the same problem with grayed out settings. Tech support had an R5c in hand as we spoke and he'd encountered the same issue, but he'd claimed that changing to MP4 allowed those settings, I have not tried that as I would rather not shoot in MP4. But despite that, there is no setting—grayed out or otherwise—that would allow the internal mic to be turned off, and that, IMO, is an egregious oversight.

I did notice that with an external mic on board, and with the Audio status page engaged, it appears that the internal mic is being directed to a separate track, either 3 or 4. I will have to check again tomorrow. But if I am correct in that assertion, one should be able to mute that track in post. And if that's not the case, audio might turn out to be a disaster.

The tech is incorrect. Changing to MP4 does nothing to change the grayed out mic selections, they all remain inactive.

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Sunscreen
Sunscreen Junior Member • Posts: 30
Re: Turn off R5c's Internal microphone

cortex95x wrote:

Hello,

I am setting up my R5c to record audio using the Tascam CA-XLR2d-C adapter and a Rode NTG-5 microphone. The combination appears to work well, with one exception, and that is that I cannot find a means of turning off the camera's internal microphone, and all of the options on the audio settings screen are grayed out. Does anyone know how to turn off the internal mic, or even if it can be turned off?

Addendum: As per Canon Pro Tech support, current firmware does not provide for the ability to turn off the internal microphone. This is a downer, since the internal mic picks up wind and ambient noise more so than an external shotgun. But since the internal mic appears to record to its own channel, it should be possible to mute it in post. I will check later on if that is indeed possible.

Support claimed that the menu system—video side—for the R5c had been taken from the C70 and, apparently, the C70's internal mic cannot be defeated,

Thank you for your insight.  I've been struggling with the greyed out audio settings

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OP cortex95x Contributing Member • Posts: 862
Re: Turn off R5c's Internal microphone

Error

OP cortex95x Contributing Member • Posts: 862
Re: Turn off R5c's Internal microphone
1
  1. The grayed out audio menus appear to most definitely be a firmware issue.  I have tried every setting change that I can think of but the menus remain inoperative.  Since I have no use for the internal microphone, other than for scratch recordings, my XLR shotgun gets recorded to channels 1&2, while the internal mic goes to channels 3&4.  In post I simply delete tracks 3&4.
PicPocket Veteran Member • Posts: 5,897
Now possible with firmware 1.0.2.1
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