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R5C black dot Video Mode only

Started 11 months ago | Discussions
ianfree New Member • Posts: 6
R5C black dot Video Mode only

Really interested to know if there is a problem with the R5C or whether my specific unit needs repair.

I'm getting a fixed black dot (bottom right corner) in video mode only, regardless of what lens I use. This dot is there in standby, record, and clearly visible when I open the file on computer. Its small and I can edit out, but....

Anyone else with an R5C who can check on that for me?

Canon EOS R5 C
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Ken Ross Senior Member • Posts: 1,215
Re: R5C black dot Video Mode only

ianfree wrote:

Really interested to know if there is a problem with the R5C or whether my specific unit needs repair.

I'm getting a fixed black dot (bottom right corner) in video mode only, regardless of what lens I use. This dot is there in standby, record, and clearly visible when I open the file on computer. Its small and I can edit out, but....

Anyone else with an R5C who can check on that for me?

I don’t have that on my R5c and I’ve only used it in video mode. It sounds like a sensor issue but I don’t know why it would only be there in video mode. Rather than send it in for repair, you might want to investigate an exchange with your retailer. Short supplies may make that difficult, but it’s worth a try.

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Canon EOS R5 Fujifilm X-H2
OP ianfree New Member • Posts: 6
Re: R5C black dot Video Mode only

Ken Ross wrote:

ianfree wrote:

Really interested to know if there is a problem with the R5C or whether my specific unit needs repair.

I'm getting a fixed black dot (bottom right corner) in video mode only, regardless of what lens I use. This dot is there in standby, record, and clearly visible when I open the file on computer. Its small and I can edit out, but....

Anyone else with an R5C who can check on that for me?

I don’t have that on my R5c and I’ve only used it in video mode. It sounds like a sensor issue but I don’t know why it would only be there in video mode. Rather than send it in for repair, you might want to investigate an exchange with your retailer. Short supplies may make that difficult, but it’s worth a try.

Thanks for the reply. Turns out its in photo mode as well, just didn't see it at first on darker backgrounds. Glad to hear it might just be my camera. Cheers

Sunscreen
Sunscreen Junior Member • Posts: 30
Re: R5C black dot Video Mode only

Is there dust/debris on the sensor?

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Digital killed the video star

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Panasonic Lumix DMC-GH2 Samsung NX500 Canon EOS R5 Sony a7 IV Canon EOS R5 C +44 more
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