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Samsung Galaxy S10 and S22 Photos Import Problem in Canon DPP

Started Mar 14, 2022 | Discussions
rlaplaca New Member • Posts: 17
Samsung Galaxy S10 and S22 Photos Import Problem in Canon DPP

I have imported photos (all JPEGs) from both the Samsung Galaxy S10 and S22 cameras and saved them in separate folders in my PC. They open and display correctly in the photo editor included with Windows (both Windows 10 and 11).

When I open Canon's Digital Photo Professional (DPP) software, however, the S10 and S22 photos display with color bands and, in some cases, with messages saying that they can't be imported into DPP.

Oddly, with earlier versions of the Samsung Galaxy phones, e.g., the S8, the photos display and open correctly. Does anyone have a similar experience and can you suggest a workaround to this problem?

Thanks.

Trevvy DPP New Member • Posts: 2
Re: Samsung Galaxy S10 and S22 Photos Import Problem in Canon DPP

I have the same problem with DPP Displaying photos uploaded from an S10.

Help would be much appreciated

Trevvy DPP New Member • Posts: 2
Re: Samsung Galaxy S10 and S22 Photos Import Problem in Canon DPP

I have the same problem with S10 photos.  Open with Windows Photos, make any edit, then save a copy.  The copy will be ok.

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