sample variation or faulty camera?

i'm mixed on this, so i was wondering on others' opinions.

i got a used E-M10 ii, and it has the worst stabilization i've experienced with a stabilized camera.  my E-PM2 has better stabilization with its old 3 axis IBIS, my husband's E-M5 ii has MUCH better IBIS, my old E-M10 had better IBIS, although not amazingly so.  every compact and bridge camera i've used has better stabilization, as have all the stabilized sony, canon and pansonic lenses i've used.

perhaps the stabilization in this E-M10 ii isn't working or perhaps it may have some stabilization on that's not effective -  i'm not sure.  but i've never seen so many blurry pics from any camera i've owned, although the nikon P610 came close, but for me it was very awkward to handle, so my hands were shakier.

that being said, would you consider that worse IBIS could be sample variation or camera issue?

patticake wrote:

that being said, would you consider that worse IBIS could be sample variation or camera issue?

Definitely a camera issue. I cannot imagine there could be any sample variation with ibis.

Do a factory reset of the camera. If ibis still does not work, something is broken with your camera.

Send it back immediately.

Regardless of cause, it's not down to you to fix the problem.

Once you've got your money back, buy from somewhere that checks their stuff before despatch.

Peter

patticake wrote:

i'm mixed on this, so i was wondering on others' opinions.

i got a used E-M10 ii, and it has the worst stabilization i've experienced with a stabilized camera. my E-PM2 has better stabilization with its old 3 axis IBIS, my husband's E-M5 ii has MUCH better IBIS, my old E-M10 had better IBIS, although not amazingly so. every compact and bridge camera i've used has better stabilization, as have all the stabilized sony, canon and pansonic lenses i've used.

perhaps the stabilization in this E-M10 ii isn't working or perhaps it may have some stabilization on that's not effective - i'm not sure. but i've never seen so many blurry pics from any camera i've owned, although the nikon P610 came close, but for me it was very awkward to handle, so my hands were shakier.

that being said, would you consider that worse IBIS could be sample variation or camera issue?

You are getting a lot of advice without anyone seeing any images. Why don't you post 3-4 images so we can see what you are talking about?

first thing i did when i got the camera was do a reset and go through all my settings.  IBIS was on.  i did another reset, and again made sure IBIS was on.

at every shutter speed, when i really got serious about testing, the images had more hand motion blur than if they hadn't been stabilized, so i sent it back.

cba_melbourne wrote:

patticake wrote:

that being said, would you consider that worse IBIS could be sample variation or camera issue?

Definitely a camera issue. I cannot imagine there could be any sample variation with ibis.

Do a factory reset of the camera. If ibis still does not work, something is broken with your camera.

i did a factory reset first thing, then when i ran into another issue, i did another factory reset. no dice.

i sent the camera back last week.