Non-Stop crashes with Photoshop 23.0.0

Started 3 months ago | Discussions
Robert H Crutcher Regular Member • Posts: 103
Non-Stop crashes with Photoshop 23.0.0

Loaded the latest version this morning. It loaded OK but when bringing files (primarily from DPS raw samples of the new RS 14-35 f4 Lens) I'm getting complete lock up of my Windows 10 computer. I was able to load these samples with the previous Photoshop version without problems.

Once Photoshop is locked up even a 3 finger salute bringing up the task manager does not allow for ending Photoshop. I turned off the graphics processor and loaded the latest driver from AMD Radeon HD 7800 series for my processor to no avail.

Has anybody else seen this problem. I'm still trying out Lightroom Classic.

JimH123 Veteran Member • Posts: 3,370
Re: Non-Stop crashes with Photoshop 23.0.0
2

Robert H Crutcher wrote:

Loaded the latest version this morning. It loaded OK but when bringing files (primarily from DPS raw samples of the new RS 14-35 f4 Lens) I'm getting complete lock up of my Windows 10 computer. I was able to load these samples with the previous Photoshop version without problems.

Once Photoshop is locked up even a 3 finger salute bringing up the task manager does not allow for ending Photoshop. I turned off the graphics processor and loaded the latest driver from AMD Radeon HD 7800 series for my processor to no avail.

Has anybody else seen this problem. I'm still trying out Lightroom Classic.

Upon the first launch of Photoshop 23.0.0, it told me that my graphics card driver needed to be updated.  I did this, and now PS is working perfectly.

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GoWay New Member • Posts: 3
Re: Non-Stop crashes with Photoshop 23.0.0

My Photoshop 23.0 crashes if I double-click the hand (to get full-size image) or accept a crop or do any one of other things.  I gave up and went back to 22.5.2 which is fine once I updated the graphics processor.

The 23.0 crashes are especially infuriating because it completely freezes the screen.  I can move the mouse but clicking accomplishes nothing.

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