Final pictures with my E-M1mII

Gary from Seattle wrote:

Sorry to hear your problems but OMD must be profitable. Perhaps a middle ground would work. I'd try to see if they might furnish you with a reconditioned camera at about half price.

Thanks. Good suggestion, but I'm not sure how I should do that given they don't respond to me at all. Just an acknowledment that they understand my problem would be something already.

Ouroboros66 wrote:

Gary from Seattle wrote:

Sorry to hear your problems but OMD must be profitable. Perhaps a middle ground would work. I'd try to see if they might furnish you with a reconditioned camera at about half price.

Thanks. Good suggestion, but I'm not sure how I should do that given they don't respond to me at all. Just an acknowledment that they understand my problem would be something already.

I'm curious as to what you think their response should be. They have already assessed the camera and deemed it beyond repair. At this point, all they could say would be "Sorry for your disappointment, but water damage is not covered," which would probably be just as bitter on the palette.

Roger Cicala's tear downs have taught me that while weather sealing is nice to have, nothing beats a sleeve (and insurance).

Sorry to hear about your misadventure.

Out of curiosity, and pondering the point of failure, were you only using the kit 40-150 or other lenses as well?

If the body seals were in good condition the likely point of water entry is the lens mount flange with the 40-150, but a sealed lens has an o-ring there to prevent entry and then it's hard to guess where water got inside.

I've used sealed Oly cameras and lenses in rain--both 4/3 and m4/3--with no issues. When stowing them outdoors in the rain, I put them inside a sealed bag as extra protection because backpacks are known to leak, and the worst scenario is a camera sitting inside in a puddle for an extended period. Happened to me once with a film camera that luckily dried out and kept working.

The gear is generally rugged and it's disappointing when it fails.

Good luck with a replacement!

Rick

I'm curious as to what you think their response should be. They have already assessed the camera and deemed it beyond repair. At this point, all they could say would be "Sorry for your disappointment, but water damage is not covered," which would probably be just as bitter on the palette.

Roger Cicala's tear downs have taught me that while weather sealing is nice to have, nothing beats a sleeve (and insurance).

For example, they could say "Sorry we promised you to repair it no matter what the issue is. We'll do better in the future."

By the way, just a while ago they sent me a mail about the 8-25mm lens, saying:

"Shoot in rough conditions with confidence with this IPX1-rated lens; splashproof, dustproof, and freezeproof down to -10 C for worry-free,all-weathershooting. Manufactured from durable, long-lasting metal, it takes whatever the outdoors dishes out."

I guess the 12-40 has the same rating... Anyhow I'll know better know to ever be "worry-free" in the rain.

I would be very cautious opening the battery door or removing the lens shortly after a photoshoot in the rain because there's always a probability of water getting in the camera when you do that. I always wipe the camera and then let it dry completely for a few hours.

Ouroboros66 wrote:

I'm curious as to what you think their response should be. They have already assessed the camera and deemed it beyond repair. At this point, all they could say would be "Sorry for your disappointment, but water damage is not covered," which would probably be just as bitter on the palette.

Roger Cicala's tear downs have taught me that while weather sealing is nice to have, nothing beats a sleeve (and insurance).

For example, they could say "Sorry we promised you to repair it no matter what the issue is. We'll do better in the future."

Yeah, sales writing cheques that repairs can't cash. It sucks. It sucks a lot and it'd be enough to turn me off a brand completely. I just don't know what you gain by doggedly going after them.

Sorry to hear about your misadventure.

Out of curiosity, and pondering the point of failure, were you only using the kit 40-150 or other lenses as well?

If the body seals were in good condition the likely point of water entry is the lens mount flange with the 40-150, but a sealed lens has an o-ring there to prevent entry and then it's hard to guess where water got inside.

I've used sealed Oly cameras and lenses in rain--both 4/3 and m4/3--with no issues. When stowing them outdoors in the rain, I put them inside a sealed bag as extra protection because backpacks are known to leak, and the worst scenario is a camera sitting inside in a puddle for an extended period. Happened to me once with a film camera that luckily dried out and kept working.

The gear is generally rugged and it's disappointing when it fails.

Good luck with a replacement!

Rick

Thanks!

In the rain I always had the 12-40 on, only changed lenses when it was not raining.