Quality control of GFX lenses...

Whenever I get a new lens I send it to the manufacture for a health check and calibration they always come back better then stock.

JamieUK wrote:

Whenever I get a new lens I send it to the manufacture for a health check and calibration they always come back better then stock.

Say that again?  Details please.

So you order a new GF lens and just send it back to Fuji and tell them what?  Then they do what?

You really do this for every new lens?

Greg7579 wrote:

JamieUK wrote:

Whenever I get a new lens I send it to the manufacture for a health check and calibration they always come back better then stock.

Say that again? Details please.

So you order a new GF lens and just send it back to Fuji and tell them what? Then they do what?

You really do this for every new lens?

Yes, I ask them to do a Health Check and Calibration. I used to do the same with my Canon glass, I just sent it in to Canon UK and they would check and calibrate it free of charge.

No idea why you find this strange, I have never had a lens from the factory that did not benefit from a calibration by the manufacturer.

FUJIFILM Connect (fujifilm-connect.com)

I am not being critical. I am just surprised. Never heard of it and have never done it. Not sure what I would tell Fuji. They can do certain bench tests but that costs money. They don't calibrate anything. They replace parts or repair damage. At least that is what the lens techs tell me and I know one very well.  I could be wrong.  Maybe they can adjust elements if thereis a tilt problem or something, but that would have to be diagnosed and an observed problem.

Who else does this?

Have you done this with Fuji?

Greg7579 wrote:

I am not being critical. I am just surprised. Never heard of it and have never done it. Not sure what I would tell Fuji. They can do certain bench tests but that costs money. They don't calibrate anything. They replace parts or repair damage. At least that is what the lens techs tell me and I know one very well. I could be wrong. Maybe they can adjust elements if thereis a tilt problem or something, but that would have to be diagnosed and an observed problem.

Who else does this?

Have you done this with Fuji?

In the UK, Zeiss, Fuji and Canon all have done it for me in the past.

Maybe the states is different to the UK.

Yes, the USA is quite different: for the nominal sum of $399 a year, you get two, count 'em, complimentary check-and-cleans a year.  One very much doubts they "calibrate" anything.

https://fujifilm-x.com/en-us/fps/

AZ Steve wrote:

Yes, the USA is quite different: for the nominal sum of $399 a year, you get two, count 'em, complimentary check-and-cleans a year. One very much doubts they "calibrate" anything.

https://fujifilm-x.com/en-us/fps/

They don't "calibrate" anything and they have little sympathy for people who constantly say they have a bad copy.  They want proof, a detailed description of the perceived fault and images.

They are great at fixing broken stuff and are very fair.

But this?  No way in New Jersey.

They would send that lens back to you and say it checked out fine and they would charge you 150 bucks and make you pay for the shipping.

You guys sure you Brits get away with that?

Really?

Fuji?

That's not the Fuji I know and love.  And they have helped me out numerous times when I drop, bend, break, beat, smash and drown my gear.

I don't think I've actually ever caught fire to a lens....

Greg7579 wrote:

AZ Steve wrote:

Yes, the USA is quite different: for the nominal sum of $399 a year, you get two, count 'em, complimentary check-and-cleans a year. One very much doubts they "calibrate" anything.

https://fujifilm-x.com/en-us/fps/

They don't "calibrate" anything and they have little sympathy for people who constantly say they have a bad copy. They want proof, a detailed description of the perceived fault and images.

They are great at fixing broken stuff and are very fair.

But this? No way in New Jersey.

They would send that lens back to you and say it checked out fine and they would charge you 150 bucks and make you pay for the shipping.

You guys sure you Brits get away with that?

Really?

Fuji?

That's not the Fuji I know and love. And they have helped me out numerous times when I drop, bend, break, beat, smash and drown my gear.

I don't think I've actually ever caught fire to a lens....

Calm down!  It is very normal in Europe.

Remember we pay more for our gear over here as well.

JamieUK wrote:

Greg7579 wrote:

AZ Steve wrote:

Yes, the USA is quite different: for the nominal sum of $399 a year, you get two, count 'em, complimentary check-and-cleans a year. One very much doubts they "calibrate" anything.

https://fujifilm-x.com/en-us/fps/

They don't "calibrate" anything and they have little sympathy for people who constantly say they have a bad copy. They want proof, a detailed description of the perceived fault and images.

They are great at fixing broken stuff and are very fair.

But this? No way in New Jersey.

They would send that lens back to you and say it checked out fine and they would charge you 150 bucks and make you pay for the shipping.

You guys sure you Brits get away with that?

Really?

Fuji?

That's not the Fuji I know and love. And they have helped me out numerous times when I drop, bend, break, beat, smash and drown my gear.

I don't think I've actually ever caught fire to a lens....

Calm down! It is very normal in Europe.

Remember we pay more for our gear over here as well.

OK.  I am calm now.  But I'm thinking of moving to England and shipping all my lenses into Fuji Europe for a quick tune-up.  How much do flats cost in London?  I may buy a summer home there to escape the heat of San Antonio every July and August.

I can get all my lenses tuned up while running DOF tests in the streets of London for Jim.

Greg7579 wrote:

JamieUK wrote:

Greg7579 wrote:

AZ Steve wrote:

Yes, the USA is quite different: for the nominal sum of $399 a year, you get two, count 'em, complimentary check-and-cleans a year. One very much doubts they "calibrate" anything.

https://fujifilm-x.com/en-us/fps/

They don't "calibrate" anything and they have little sympathy for people who constantly say they have a bad copy. They want proof, a detailed description of the perceived fault and images.

They are great at fixing broken stuff and are very fair.

But this? No way in New Jersey.

They would send that lens back to you and say it checked out fine and they would charge you 150 bucks and make you pay for the shipping.

You guys sure you Brits get away with that?

Really?

Fuji?

That's not the Fuji I know and love. And they have helped me out numerous times when I drop, bend, break, beat, smash and drown my gear.

I don't think I've actually ever caught fire to a lens....

Calm down! It is very normal in Europe.

Remember we pay more for our gear over here as well.

OK. I am calm now. But I'm thinking of moving to England and shipping all my lenses into Fuji Europe for a quick tune-up. How much do flats cost in London? I may buy a summer home there to escape the heat of San Antonio every July and August.

I can get all my lenses tuned up while running DOF tests in the streets of London for Jim.

Won't work, you will need to supply an invoice from a UK photo retailer to get the service 

JamieUK wrote:

Greg7579 wrote:

JamieUK wrote:

Greg7579 wrote:

AZ Steve wrote:

Yes, the USA is quite different: for the nominal sum of $399 a year, you get two, count 'em, complimentary check-and-cleans a year. One very much doubts they "calibrate" anything.

https://fujifilm-x.com/en-us/fps/

They don't "calibrate" anything and they have little sympathy for people who constantly say they have a bad copy. They want proof, a detailed description of the perceived fault and images.

They are great at fixing broken stuff and are very fair.

But this? No way in New Jersey.

They would send that lens back to you and say it checked out fine and they would charge you 150 bucks and make you pay for the shipping.

You guys sure you Brits get away with that?

Really?

Fuji?

That's not the Fuji I know and love. And they have helped me out numerous times when I drop, bend, break, beat, smash and drown my gear.

I don't think I've actually ever caught fire to a lens....

Calm down! It is very normal in Europe.

Remember we pay more for our gear over here as well.

OK. I am calm now. But I'm thinking of moving to England and shipping all my lenses into Fuji Europe for a quick tune-up. How much do flats cost in London? I may buy a summer home there to escape the heat of San Antonio every July and August.

I can get all my lenses tuned up while running DOF tests in the streets of London for Jim.

Won't work, you will need to supply an invoice from a UK photo retailer to get the service

I know people.  Fuji certificates can be forged.  🕵️‍♀️